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August 3, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings

Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in August

Kelly Gorman
Vice President LP

LP Program Spotlight
eBay's PROACT Team


co-hosted by
Universal Surveillance Systems


1st Annual One-Day
ORC Conference


Friday, August 19, 2011
7:30am - 4:30pm
Cal State San Marcos





5th Annual
Crime Symposium & Trade Show

Wednesday, Sept 21, 2011
8:30am - 5:00pm

Hilton Garden Inn
35 Major Taylor Blvd
Worcester, MA



October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail

2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV


Washington State ORC ALLIANCE


1st Annual
Training Conference

Wed, November 2, 2011

Training Site:
WA State Criminal Justice Training Commission Auditorium

19010 1st Avenue South
Burien, WA


LPRC invites
innovative solutions providers to join their

Benefit Denial Working Group (BDWG)

to develop and test leading-edge product protection solutions


Know about an event we should feature here? Let us know.

National Retail Federation
2011 ORC Survey

Executive Summary
Full Report

Women in LP Caucus
Mentor Program
Register Here

August 7-10, 2011
National Food Service Security Council
32nd Annual Meeting

Hyatt Grand Champion
Indian Wells, CA

Retail Council of Canada's

2011 Loss Prevention Conference

Going Beyond LP - Partnering for Success

September 14, 2011
7:30am - 5:00pm
International Centre
6900 Airport Road
Mississauga, Ontario




Contact the RCC Events Team at 1(888) 373-8245 or visit


Kevin Thomas, CFI, CFE was named Director of Loss Prevention, Safety, and Security for Columbia Sportswear. With a Master's of Science in Employment and Labor Law and with a Master's of Business Administration, Kevin has close to twenty years of law enforcement and retail Loss Prevention experience with field positions with Winn Dixie and Ross Stores, Kevin held a corporate position with Office Depot and was most recently the Corporate Manager of Security and Investigations for Race Trac Petroleum with over 615 locations and 6 regional offices. Good luck Kevin and congratulations!


Biggest Counterfeit Bust in History!

One of the biggest counterfeit bust in history took place yesterday in San Francisco.  After intercepting one container coming into Oakland, California, ICE began an investigation that led to yesterday's bust of 200,000 items worth over $100,000 million dollars and raids of shops with 10 arrested.  The Director of Immigrations Customs Enforcement, John Morton, said "counterfeiters don't pay corporate taxes, they don't pay legitimate wages, they steal the work of others, they promote crime, they profit at the expense of American industry, American business, and American workers."  He continued by saying, "Intellectual property thieves are undermining the U.S. economy on a grand scale."  (Source

Rachel Shteir, the author of "The Steal: The Cultural History of Shoplifting," had an article in the Washington Post yesterday discussing her Five Myths about shoplifting all of which are myths this writer never heard in 30 years of being in this industry.  1) Shoplifting began with the rise of the modern shopping mall; 2)  Shoplifting is committed out of need; 3) Most shoplifters are women and teenagers; 4) Stores can stop shoplifting; and 5) Shoplifters can always stop themselves.  Interesting read, once again however, at least in this writer's opinion, not written by a seasoned veteran.  (Source

Office Max 2Q reports same store sales down 0.5%

Some analysis believe that the impending legislation for online retailers to collect sales tax may take away companys', like Amazon's, competitive advantage because they lack the physical presence to offer consumers the multichannel experience.  With adding 6% to 9% on every sale, it will have an impact.  But how much is the question – especially with many studies showing Amazon's pricing 10% to 16% cheaper than their brick and mortar counterparts.  (Source

Noble Jewelry and Accessories kiosk at Potomac Mills Mall in Woodbridge, VA, has been shut down after police conducted a 10-month investigation and found them selling counterfeit merchandise.  (Source

An intellectual property consulting firm in China, Rouse, says "You get everything from McDonald's and Starbucks lookalikes to whole hotels copied," and now China is "counterfeit central."    (Source

The increasing shoplifting problem is causing one store to go to private membership in Northern California.  This small 13,000 square foot toy store has had years of shoplifting problems and it's so bad they have to go to a private membership format with every customer filling out a form and submitting a driver's license to be scanned by a machine or else they have to close down.  (Source

Serial burglar who burglarized six locally owned, Manhattan retail businesses gets a 12-year prison sentence after already being convicted of six other retail burglaries.  (Source

This past Monday an armed robber held up a TCF Bank branch in a Jewel-Osco drug store in Waukegan, IL – without his friend knowing it and also had an unknowing cabbie ready for the getaway.  Federal prosecutors are expected to file charges.   (Source

Wal-Mart is working with manufacturers on developing smaller unit sizes of products because their customers are running out of money toward the end of the month.  "It is selling single-servings of items, of say toilet paper, so [customers] don't have to buy an entire bundle," said company spokesman Greg Rossiter.  (Source

The world's 1st "pop-up" mall called Boxpark Mall will soon be appearing in London's trendy Shoreditch.  Using 60 shipping containers on a 11.6 acre former railway goodsyard, this new idea is the brainchild of Roger Wade, the man who founded the Boxfresh fashion brand.  (Source

Gamefly, the online video game rental site is gaining momentum and resembles the Netflix vs. Blockbuster match that is still unfolding.  Can Dish revive this retailer and how does Game Stop compete long term?  (Source

Even with the Federal budget approved what will be the aftereffects of the heated debate and the media's coverage.   Yesterday, Moody's marked down the U.S. by putting a "negative" outlook on the rating and the stock market plunged even further.  August back to school same store sales results will tell the picture a little more clearly about how the consumer responds.  But it takes time to truly impact the consumer so the upcoming holiday season will be interesting with some economist saying we may be in for a double dip recession.  One immediate impact is that retailers are tightening budgets already. 

The "Black Hat" IT security conference is happening this week in Las Vegas with hackers converging and mingling with IT security executives.  To them, it's bigger than the NRF LP Conference and the RILA LP Conference combined.  What an event with hackers telling stories, awards given to Anonymous, and at one Cisco even brought lawyers in to squash a talk by a researcher on how to exploit Cisco's IOS router operating system.  It's loud and vendors come up with all sorts of theatrics – like a "Mad Russian" hacker mastermind.  Next week, we'll cover some of the happenings.  (Source

The cost of Cybercrime is soaring with the average cost to an organization being $5.9 million.  Hewlett-Packard's second annual study conducted by Phonemon Institute shows a 56% increase in the median cybercrime cost for organizations.  "The battle against cybercrime has gotten much harder in the past year. It takes organizations longer, and costs them more, to resolve cyberattacks."  In 2011, the average time to resolve a cyberattack took 18 days and cost $416,000, a 70% increase from 2010 study results of a 14-day resolution costing $250,000, with an insider attack taking 45 days to resolve.  (Source

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PayPal Reports 12 Million Monthly Users for Virtual Goods

PayPal says more than 12 million unique users pay for virtual goods each month, according to data released for the first time by digital payments vendor. For comparison, 12M is only about 1.6 percent of the 750 million users on Facebook, but it’s enough to create a big social game industry capable of supporting giants such as Zynga. PayPal collects a lot of data on online payments, says the monetization of digital content has come a long way since the company launched in 1998. PayPal has customize its risk models for gaming to deal with things like fraud. Over a decade, it learned how to spot fraudulent transactions and uses algorithms, or automatic formulas, to cut off fraud before it is executed, Carey Kolaja, Senior Director of Emerging Opportunities said. PayPal also allows disputes in digital payments to be resolved automatically up to certain threshold levels which allows a smoother, frictionless, more convenient flow of transactions. Click here for full article.

For further information on PROACT email inquiries to:

eBay Direct - Click Here  -  (notify - info - questions)



The CSRA is being hit with ORC

Central Savannah River Area, a 13-county region of Georgia and 5 to 8 counties in South Carolina.

Law enforcement officials in the CSRA are cracking down on growing national crime trend. It's called group shoplifting and these crooks can be more organized than you think.

Take a good look. Investigators in Columbia County say 6 women entered the Wal-Mart on Washington Road, split up and stuffed items in a purse. A Wal-Mart employee confronted one of the women, and then they all took off in a white Suburban waiting in the parking lot.   Just what were they after? Six wall borders and 2 window drapes. They are possibly part of organized retail crime.

Sergeant Aaron Dowdy, Aiken Department of Public Safety: "A bunch of people rush a clothing store and run out of there. That stuff is going somewhere else, they're not stealing that stuff because they need clothes really bad, they're taking that stuff so they can sell it on ebay for themselves, or somebody's giving them a list of want they want and they're going to make some cash off it."

Group shoplifting is a crime trend Sergeant Aaron Dowdy with the Aiken Department of Public Safety is following closely.  Sgt. Dowdy: "These shoplifting rings, they go all over the country. They're all over different regions of the country, but the people that are stealing are generally the lower level players. They'll give it to somebody else and they give them a little bit of cash for it."

According to a 2010 report by the National Retail Federation, organized retail crime losses total an estimated $15 billion to $20 billion to $30 billion each year. It's money lost that could drive retail prices up.

In 2008, the Aiken Department of Public Safety arrested William Fields of Warrenville, an organized crime ringleader accused of stealing more than $7,000 worth of merchandise from the Target store on Whiskey Road and an estimated $1,500 of goods from a Bi-Lo grocery store.

Columbia County investigators are still looking to identify some of the women shown in the Wal-Mart surveillance footage. If you have any more information, you are asked to call the Columbia County Sheriff's Office.  (Source

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The Employee Attitude Inventory Tool

Training and Certification Seminar

                                                           August 22, 2011

At this year's National Retail Federation Loss Prevention Conference in Dallas, Vangent's Risk and Talent Management unit unveiled the updated Employee Attitude Inventory (EAI), a validated assessment tool that investigates current employees on their theft-based admissions, knowledge of theft incidents and tolerance of workplace theft in general, along with various theft triggers such as job stress and disgruntlement. One of the only tools available with current-employee risk assessment norms, the EAI can provide valuable data for a company's asset protection. The EAI also helps to strengthen individual employee investigative interviews with a valid assessment instrument that details employee admissions, knowledge and attitudes about workplace theft incidents that field investigators can explore. It is designed to be used in a highly-efficient 2-tier investigative model:

Tier 1: The EAI provides validated "top of the funnel" assessment data to:

"quickly point investigators in a promising direction."

Tier 2: Field investigators can focus their efforts on key at-risk employees based on the EAI rather than the traditional and time-consuming method of interviewing every employee at high shrink locations. LP professionals can thus cover more ground and reach more high-shrink locations,

 improving impact with fewer resources and lower costs.

As part of the updated EAI's 2011 launch,  Vangent is offering complimentary attendance at a  

1-day Advanced EAI Training & Certification seminar 

At our downtown Chicago offices, to be held on August 22, 2011. This course, normally valued at $1,295, offers the opportunity for in-depth mastery of the EAI. Dr. John "Jack" Jones, VP of Human Capital Sciences at Vangent, will conduct this training. Dr. Jones, the author of the EAI, has specialized in assessment-based risk and talent management for over 25 years.

To register or for questions, contact Mike Tancredi – or 312-242-4231.

Vangent has long supported Loss Prevention, Operations, Risk Management, Human Resources and a range of other departments across industries. The company's tools, including The Reid Report® and the new Reid Report® Risk Assessment, have helped countless organizations to reduce losses due to employee theft, turnover, absenteeism, illicit drug use and disciplinary violations. The company’s risk focus also highlights ethics, information security, safety and other arenas to address cyber-security, insider threats, compliance issues and a range of other risk exposures. Vangent has supported the industry for more than 60 years and the organization includes original co-founders of The Association of Test Publishers.


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Job Opening




Sr. Manager of AP Safety Winn-Dixie Jacksonville, FL Winn-Dixie
Director of Safety Confidential Chicago, IL Downing & Downing
Director of Loss Prevention Confidential Boston, MA Downing & Downing
Director of Loss Prevention Confidential Dallas, TX Downing & Downing
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




District LP Mgr Abercrombie & Fitch New Orleans, LA Monster
Regional LP Mgr Rent-A-Center San Jose, CA Rent-A-Center
Loss Prevention Mgr Sears Holdings Corp. Livingston, NJ Sears Holdings Corp.
Loss Prevention Mgr Sears Holdings Corp. Bakersfield, CA Sears Holdings Corp.
Loss Prevention Mgr Sears Holdings Corp. Antioch, CA Sears Holdings Corp.
District LP Mgr Marshalls Baltimore, MD Career Builder
Senior Loss Prevention Mgr JC Penney Elmhurst, NY JC Penney
Loss Prevention Mgr Sears Holdings Corp. Cockeysville, MD Sears Holdings Corp.
Loss Prevention Mgr Sears Holdings Corp. RanchoCucamonga,CA Sears Holdings Corp.
District LP Mgr Marshalls Fullerton, CA TJX Companies
District LP Mgr TJ Maxx Norwalk, CT TJX Companies
District LP Mgr TJ Maxx New York, NY TJX Companies
Loss Prevention Mgr Sears Holdings Corp. Hyannis, MA Sears Holdings Corp.
Loss Prevention Mgr Sears Holdings Corp. Pueblo, CO Sears Holdings Corp.
LP & Safety Mgr Lowe's Baytown, TX Lowe's
Regional LP Mgr Big Lots St. Louis, MO Big Lots Corporate
Loss Prevention Mgr Big Lots Brantford, ON Canada Workopolis
Safety Manager Georgia-Pacific LLC Antioch, CA EHSCareers
Safety Manager Hatzel & Buehler, Inc. Philadelphia, PA EHSCareers
Safety Manager Mead West Vaco Evadale, TX EHSCareers
EH&S Manager Downs Associates Northern, NJ EHSCareers
EH&S Manager Duffy Group, Inc Carson City, NV EHSCareers

Kevin Thomas, CFI, was named Director of Loss Prevention, Safety, and Security for Columbia Sportswear.
Juan Merodio has been promoted to Regional Loss Prevention Manager for The Gap Stores.

Post Your New Job or Promotion! Click Here


Finding your rhythm sometimes is like playing hide-in-seek.  Some days, you just get up with it and some days you just can't find it.  But once you do, don't let anyone slow you down and try not to second guess yourself.  Just move forward and push yourself to try new things and let the flow take you.  Don't worry about where you'll end up; just have confidence in yourself and trust the old expression "Build the field and they'll come and play."  Because if you focus on just adding value and helping with everything you do and every person you interact with, the rest will take care of itself.

Just a Thought
Gus Downing

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