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August 02, 2011

Loss Prevention & Safety Recruiters Since 1983

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FRIDAY FOCUS
Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Vice-President
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in August

Kelly Gorman
Vice President LP
PETCO

LP Program Spotlight
eBay's PROACT Team







LPRC invites
innovative solutions providers to join their

Benefit Denial Working Group (BDWG)

to develop and test leading-edge product protection solutions

 




Know about an event we should feature here? Let us know.



National Retail Federation
2011 ORC Survey

Executive Summary
Full Report

Women in LP Caucus
Mentor Program
Register Here


August 7-10, 2011
National Food Service Security Council
32nd Annual Meeting

Hyatt Grand Champion
Indian Wells, CA

Retail Council of Canada's

2011 Loss Prevention Conference

Going Beyond LP - Partnering for Success

September 14, 2011
7:30am - 5:00pm
International Centre
6900 Airport Road
Mississauga, Ontario

 

REGISTER NOW
 

FOR MORE INFORMATION

Contact the RCC Events Team at 1(888) 373-8245 or visit www.rcclpconference.ca

 



 

SAN DIEGO ORC ALLIANCE
BRIDGING THE GAP IN PUBLIC AND PRIVATE INVESTIGATIONS

 

1st Annual One-Day
ORC Conference


Friday, August 19, 2011
7:30am - 4:30pm
Cal State San Marcos

 

REGISTER NOW
 

NEW ENGLAND ORC


5th Annual
Crime Symposium & Trade Show


Wednesday, Sept 21, 2011
8:30am - 5:00pm

Hilton Garden Inn
35 Major Taylor Blvd
Worcester, MA

 

REGISTER NOW
 



October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail

2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV

 

Washington State ORC ALLIANCE

 

1st Annual
Training Conference


Wed, November 2, 2011

Training Site:
WA State Criminal Justice Training Commission Auditorium

19010 1st Avenue South
Burien, WA

 



Melissa Allgood was named Director of Loss Prevention & Security Liaison for NBC Universal - Universal Studios Hollywood

A Lancaster, S.C., man was sentenced to 20 years in prison for shoplifting because of his previous convictions and he had been hitting Rock Hill retail stores significantly.  (Source wtoc.com)

Yesterdays report about a consumer who had been contacted by Apple regarding a Trojan that was in her computer and sold her security software program was in fact a con- a hacker actually calling her cell phone representing themselves as a Mac employee.  Apple knew nothing about it and literally patched her thru to security and connected her with PayPal to change information.  The hackers somehow had gained access to her brand new Mac computer remotely and called her on her unlisted cell phone.  Did Mac have a breach?  Or was the malware somehow installed while being manufactured or in the store? 

Borders name will never go away
as they look to sell their brand name and website.  (Source retailingtoday.com)

In the wake of Norway's mass murders their biggest retailer pulls 51 violent video games and weapon-like toys from their shelves saying "At the moment it's appropriate for us to take them down.  I wouldn't be surprised if others do the same.  We have to think very carefully about when to bring these goods back.  The economy involved is of no importance."  A socially responsible reaction in a peaceful nation that is concerned about their children and how we impact them as consumers and as people.  (Source time.com)

Today the toledoBlade.com newspaper ran the "Retailers battling back against theft rings" article that is sweeping the nation and talks about the issues, Target's investigative centers, and the NRF's Joe LaRocca's comments.  This article has been appearing all over the nation for the last few months and is absolutely getting public attention and increasing awareness.  It's the first time our industry has gotten this level of press on a continuing basis about the ORC problems.  (Source toledoBlade.com)

Now a look-a-like IKEA store is found in China "a dead ringer."  So we have Apple stores, Abercrombie & Fitch stores and now IKEA stores all in China!  (Source forbes.com)

Trend Micro Inc.'s 2Q 2011 Threat Roundup Report says " "the most notable trends in the second quarter of 2011" to be "the proliferation of Android malware and cloud-computing-related data breaches at a magnitude never seen before," and that "social networking scams became even more sophisticated, and cybercriminals continued to instigate a myriad malicious schemes" during the same period.  (Source computerworld.com.sg)

Dunkin Donuts gift cards used by two Romanian's to steal $17,703 from a Chase bank ATM in Queens after the two men re-coded them with stolen account information.  (Source perthnow.com)

The "Poison Ivy Fraud Ring" of six where indicted on 58 counts of fraud, identity theft, computer tampering and money laundering in Tempe Arizona for a skimming scheme that stretched from Bulgaria to Tempe.  Captured on video these people attached skimming devices, manufactured in Bulgaria, to ATM machines and obtained the PIN's and financial data and made withdrawals throughout the valley in Tempe with fraudulent cards they produced in the amount of $200,000 to $300,000.  (Source azcentral.com)

A Denver dumpster company actually released a warning to its customers about how criminals are "dumpster diving" just to find a tiny piece of paper or two that gives them a few pieces of information to accounts with a lot of spending power.  Denver's News Channel 13 website actually covers an operational security manager for the 21st Space Wing at Peterson Air Force Base that audits (dumpster dives) the sites' dumpster containers to make sure there isn't anything that leaves his people vulnerable of unknowingly leaving valuable information.  He wants to prevent identity theft.  What's in your trash?  (Source emailwire.com)   

Because the FBI took action and arrested several Anonymous and Lulzsec members a third group associated with Anonymous hacked 77 law enforcement agencies domains and walked away with everything on them.  Of special note is that 56 hackers have been arrested this year worldwide associated with these groups.  (Source thehackernews.com)  (Source csoonline.com)

Publix 2Q reports same store sales up 4.2%

Talbots has lost 60% of it's stock value since Jan. 1 and now a private equity firm Sycamore Partners buys 9.9% of the companies stock this week.  More to follow here.  (Source bizjournals.com)

The "Main Street Fairness Act" if passed will require online retailers, "remote sellers", catalog retailers, and "1-800" offers on radio and TV to collect sales tax from out-of-state customers.  This won't level the playing field in so far as their lower pricing levels but it will help the state governments collect some of the revenue their losing.  And with most states feeling the pain this bill probably will sail thru and be law shortly.  The states have to do something fast.  (Source retailingtoday.com)  

According the CIFAS, the UK's Fraud group, the first half of 2011 actually saw a 25% increase in employee fraud over the last half of 2010.  With fraudulent withdrawals from a customers account being the most used technique.  Theft of customer data by staff still remains high with 65% of these cases involving actually giving the information to third parties.  These third parties representing organized criminal actions has seen a "noticeable surge."  (Source theretailbulletin.com)

Americans cut spending in June for the first time in nearly two years.  (Source Associated Press)

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Multiple Offender Crimes (Flash Mobs)

The term "flash mob" has generated a lot of media attention lately, but (in LP speak) a majority of these are really the traditional multiple offender crimes. Pre-existing groups (gangs, teens assembled after school, robbery crew, etc.) remain the prominent multiple offender crime base. While there are distinct differences in how the groups organize, multiple offender crimes may involve serious criminal behavior including assault, theft and vandalism. In addition to the financial losses they cause companies, multiple offender crimes disrupt the normal flow of business in stores and shopping centers and create significant safety concerns.

This month the National Retail Federation (NRF) polled retailers around the country to gauge the impact of multiple offender crimes:

– Over three-quarters (79%) of retailers report being a victim of a multiple offender crime in the past 12 months
– 10% of the 106 companies polled reported being victimized by multiple offender criminals who used flash mob tactics in the past 12 months
– Half of these companies have experienced 2-5 incidents in the same period.

Since the media has mistakenly been terming nearly every multiple offender crime a flash mob, let's dive into what flash mobs truly are. Flash mobs are defined as groups of people who assemble suddenly in a public place, perform an unusual and sometimes seemingly pointless act for a brief time, and then disperse. Flash mobs are organized via telecommunications, social media, or viral email and often gather for the purposes of entertainment or satire. There are reports of flash mobs singing songs in food courts, conducting street performances, and engaging in other light-hearted acts. Many of these random performances are innocent enough and get a good laugh making their way around YouTube.

While the comedic/non-criminal incidents can be innocent enough to be humorous, multiple offender crimes are nothing to joke about. As more and more people take advantage of social media, we can expect the technology to positively and negatively impact our business in many ways.

Based on feedback from retailers and law enforcement, the NRF created some guidelines to consider when enhancing your theft, civil disturbance, crowd management, workplace violence and/or safety policies. The paper focuses on prevention, safety and language for associates to observe and report. In addition, retailers should reaffirm or update adherence to their corporate policies on Media Relations, and the release of video evidence. Special thanks to Nelson Harrah at the Gap for tracking this issue over the past six months and sharing his findings with us.

For the full report visit, www.nrf.com/multipleoffendercrimes

Added thanks to end: Special thanks to Nelson Harrah at the Gap for tracking this issue over the past six months and sharing his findings with us.

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Job Opening

Company

Location

Origination

Sr. Manager of AP Safety Winn-Dixie Jacksonville, FL Winn-Dixie
Director of Safety Confidential Chicago, IL Downing & Downing
Director of Loss Prevention Confidential Boston, MA Downing & Downing
Director of Loss Prevention Confidential Dallas, TX Downing & Downing
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening

Company

Location

Origination

District LP Mgr Marshalls Towson, MD TJX Companies
Loss Prevention Mgr Sears / Kmart Chesapeake, VA Sears Holding Corp.
Asset Protection Mgr The Home Depot Amarillo, TX The Home Depot
Safety Manager Lowe's Newport Beach, CA Lowe's Comp. Inc
Asset Protection Mgr The Home Depot Lubbock, TX The Home Depot
EX SAF & SEC ASST AAFES Maxwell, Alabama AAFES
Regional LP Mgr Bebe Stores Inc. Brisbane, CA Bebe Stores Inc.
LP & Safety Mgr Lowe's Long Beach, CA Lowe's Comp. Inc
Asset Protection Mgr The Home Depot Orlando, FL The Home Depot
Loss Prevention Mgr Amazon Chattanooga, TN Amazon
Regional LP Mgr 99¢ Only Stores City of Commerce, CA 99¢ Only Stores
Regional Safety Mgr Waste Pro Tallahassee, FL Waste Pro
Safety Manager PepsiCo MO, USA PepsiCo
Safety Manager Graycor Wellington, CO Graycor

Melissa Allgood was named to Director Loss Prevention & Security Liaison  for NBC Universal - Universal Studios Hollywood. 
Paul Tucker was promoted to ORC Manager for Lowe's - West Coast Division.
Michael Flanagan, CFE was named Regional Security Manager for Conway Freight.

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Asking for advice is a great thing and we all need it from time to time merely because as the old adage goes we're too close to the trees to see the forest.  However, the key is who you ask for it and what are their agendas, because we all have them and even well intentioned advice can be swayed by an individuals need or desire to accomplish their objectives.  Advice is the easiest thing to give and the hardest thing to practice.  But getting a second opinion is always good.  You've just got to realize that we're all just humans and even the best advice givers and mentors are influenced by their own needs.

Good Luck
Gus Downing

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