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July 27, 2011

Loss Prevention & Safety Recruiters Since 1983

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FRIDAY FOCUS
Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Vice-President
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in August

Kelly Gorman
Vice President LP
PETCO

LP Program Spotlight
eBay's PROACT Team







LPRC invites
innovative solutions providers to join their

Benefit Denial Working Group (BDWG)

to develop and test leading-edge product protection solutions

 




Know about an event we should feature here? Let us know.



National Retail Federation
2011 ORC Survey

Executive Summary
Full Report

Women in LP Caucus
Mentor Program
Register Here

 


August 7-10, 2011
National Food Service Security Council
32nd Annual Meeting

Hyatt Grand Champion
Indian Wells, CA

Retail Council of Canada's

2011 Loss Prevention Conference

Going Beyond LP - Partnering for Success

September 14, 2011
7:30am - 5:00pm
International Centre
6900 Airport Road
Mississauga, Ontario

 

REGISTER NOW
 

FOR MORE INFORMATION

Contact the RCC Events Team at 1(888) 373-8245 or visit www.rcclpconference.ca


 



 

SAN DIEGO ORC ALLIANCE
BRIDGING THE GAP IN PUBLIC AND PRIVATE INVESTIGATIONS

 

1st Annual One-Day
ORC Conference


Friday, August 19, 2011
7:30am - 4:30pm
Cal State San Marcos

 

REGISTER NOW
 

 

NEW ENGLAND ORC


5th Annual
Crime Symposium & Trade Show


Wednesday, Sept 21, 2011
8:30am - 5:00pm

Hilton Garden Inn
35 Major Taylor Blvd
Worcester, MA

 

REGISTER NOW
 



October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail

2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV

 

Washington State ORC ALLIANCE

 

1st Annual
Training Conference


Wed, November 2, 2011

Training Site:
WA State Criminal Justice Training Commission Auditorium

19010 1st Avenue South
Burien, WA

 



Tim Gates was named Executive Vice President, Sales and Marketing for Iverify.  With 14 years at Alpha High Theft Solutions and
6 years at Sensormatic, Tim has watched and played a role in the industry's evolution.  Grounded in the principles of doing what's best for his customer and always positioning himself as the customer's consultant, Tim strongly believes that his role is to deliver the absolute best product and best price to his customer each and every day.  We wish Tim the best in his new opportunity and feel certain he will bring the lessons learned in his past successes to his new team at Iverify.
 

With the current Budget crisis in Congress and the possibility of them not reaching an agreement by August 1, many may be asking how this can impact our industry specifically.  Sadly, the consequences could be dramatic.  With the last stock market crash in October 2008 being our most recent example of how the stock market can have an immediate impact on us and on LP jobs, itself.   We saw the entire retail industry drop the curtains on virtually 75% of all the open positions right before the holiday season.  The first time in history that ever happened.  And it took two years before most of those jobs even came back.  Therefore, we've got to be concerned about how the budget crisis will impact the stock market next week which indeed it will if they don't reach an agreement.  If it is as dramatic as the economist are predicting, we could see as much as 75% of the current open positions be frozen.  The looming door closing may be right in front of us.  The ripple effect could also impact the entire vendor community as well.  No one is immune to the impact of a Congressional stalemate.  Just last night, CNN published one economist prediction that the long-term effect could be worst then the depression.  We are on the verge of a crisis Ladies and Gentlemen that will impact every household, every retailer, and every Loss Prevention and Safety executive.

With yesterday's announcement that the Equal Employment Opportunity Commission is actually considering a proposal to bar employers from running criminal background checks on job applicants or existing employees, we wanted to reinforce the NRF's position of urging them to reject this proposal.  With holding employers responsible for negligent hiring and retention of employees who harm other workers, how can they expect the retail industry to monitor and safeguard its employee populations.  You can't have it both ways and expect it to work.  With a number of states outlawing credit checks over the last few years due to the recessions impact, the industry is already moving towards and open door policy.  Certainly, we as a society need to respond and be sensitive to the economic impact on individuals.  However, criminal histories regretfully have shown that there is a significant statistical increase in recidivism that increases exposures for every retailer in the U.S.  This is a time where every retailer should be contacting their federal elected official and the EEOC and lodging their concern.  (Source NRF.com)

Now Toys R Us will be selling Amazon's Kindle e-reader.  The e-reader business is going to impact "one of the last Mohicans"  Barnes & Noble.  It has refueled them and, now that Borders is gone, Barnes & Noble will see a resurgence.  (Source retailingtoday.com)

Political activist and President of Grand Stand, S.C.'s Tea Party movement was arrested for selling counterfeit software and told the buyer, after the buyer found out the software was phony and tried to return it – "That's your problem."  (Source wmbfnews.com)

Joliet, IL, police made the largest seizure and arrest of counterfeit goods in their city's history by busting who they called "The Bag Lady."   One 37-year-old woman ran the operation that included a storage facility where she stored the goods – literally thousands of labels – and the records.  She'd sell the stuff everywhere, from consignment shops to "purse parties" like Tupperware.  This woman even went door to door to businesses selling workers on their breaks. (Source suntimes.com)

Authorities are finding that the counterfeit industry is becoming more "profitable than drugs" with higher profit value and lower risk of jail time when they get caught.  Anti-counterfeit efforts have greatly increased by US federal authorities and across the world – and it's not just the Chinese government that has to face this growing problem.  It's the entire world that has to deal with it.  (Source dailytech.com)

A counterfeit currency ring of 15 that were busted in China in Sept. 2009, where they had produced $24.85 million in fake bank notes, were sentenced yesterday with the ring leader getting the death penalty.  (Source shanghaidaily.com)

In the next 18-20 months, fraudsters will be moving to mobile devices as their next target with the whole world moving to it faster then lightening.  Trojans have already attacked the Android platform and Apple devices and there's a worldwide rise in the number of Trojan and phishing attacks.  These attacks are planned and programmed based on the behavior profile patterns of mobile users over a 90 day period.  While their "open source" makes it easy for developers to build applications, it also keeps the door open for cyber criminals to use the "open source" platform as well.  Is your organization prepared?  (Source ciol.com)

Facial recognition technology has also "crept" into the institutional life across Canada for functions ranging from gambling control to bank fraud and police investigations. Beginning next year, Canadian "e-passports" will contain a chip that can be used with facial recognition technology; even the Bay has experimented with it as a way to prevent shoplifting.  With Ontario using it in every casino, by the end of this year they'll be monitoring 40 million people to help keep 15,000 self-identified problem gamblers stay out.  Their database will be incredible by the end of 2012.  Another technology moving at light speed.  (Source theglobemail.com)

With cargo theft reaching record highs last year Florida law enforcement says you're likely a witness to it every time you hit the interstate.  Last year, criminals stole a cargo container every two days in Florida costing $26 million.   Police are actually dropping containers in gas stations in hopes of someone stealing it and criminals are taking the bait.  A billion dollar black market business has evolved to the point that criminals are stealing containers right under the drivers' noses.  "They're just like a ninja.  They're here, there and they're gone," one driver said.  While it's a national problem Florida is leading the nation with the majority of the goods ending up in Miami and shipped out overseas for pure profit.   The average bank robber gets away with less than $10,000, while cargo thieves usually walk away with anywhere from $50,000 to $10 million.  Great video in this article >> (Source nbc-2.com)

Wal-Mart is opening their first Wal-Mart Express in Chicago this week.  At one-tenth the size of a regular Wal-Mart, these stores will make an impact on the dollar stores and they're being run by a former executive from Aldi, Anthony Hucker, who knows how to open small quick in and out stores in all sorts of locations.   Early results so far shows Wal-Mart being "very, very pleased" which comes as no surprise.  (Source chicagotribune.com)

Books-A-Million talks to pick up 30 Borders locations fell threw.  (Source michiganradio.org)

The Blackwater security firm, the elite of the elite, now known as Xe Services, is in court now defending itself from two whistleblowers that accuse them of fraudulently billing the U.S. Government of $123 million.  This was the same group that killed all the civilians in Iraq a few years ago.  Under all that pressure and a number of other lawsuits, the original owner sold the company last year.  (Source Associated Press)


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Case Update – eBay & PayPal Continue Aggressive Campaign Against Alleged Hackers

eBay & PayPal Global Asset Protection groups supported both internal partners at PayPal Technical Investigation teams and federal law enforcement related to last December attempted hacking of the financial services site. As part of a followup, additional information was released outlining efforts to identify and subsequently serve more than 40 search warrants and arrest 14 initial suspects charged in the incident. It turns out there's a method behind the FBI's raids of suspected Anonymous members around the country. The bureau worked from a list, provided by PayPal investigators of the 1,000 internet IP addresses responsible for the most protest traffic during Anonymous' DDoS attacks last December. FBI agents served search warrants on people suspected of hosing down PayPal during "Operation Payback" – Anonymous' retaliatory attacks. It turns out there's a method behind the FBI's raids of suspected Anonymous members around the country. The active wide-scale investigation continues with eBay & PayPal investigators supporting followup while, most importantly, protecting the greater than 100M users of the site, recognized as the safest way to pay and be paid. Click here for full article.


For further information on PROACT email inquiries to: PROACT@eBay.com

eBay Direct - Click Here  -  (notify - info - questions)

 

 


"myotherjob2001"
made $10,000 a month
         Hitting Safeway stores and selling on eBay


Woodburn, Oregon man, John Weisberg, using the nic
"myotherjob2001" made $10,000 a month hitting Safeway stores in Washington and Oregon stealing everything from Oil of Olay to teeth whitening stripes and selling it on eBay.  He made $50,000 in sales in the first five months of this year and he was captured on video tape 105 times in Safeway stores.  He shipped the merchandise across the country and after a seven month investigation by the FBI and retail investigators at Safeway, Target, and Woodburn police he was stopped.

A former Circuit City employee in California, John was caught stealing there, prosecuted and served a 30-day work program.  Selling merchandise for 55% of its retail value he built his business on eBay and was actually receiving "rave reviews" from buyers. Sometimes hitting multiple stores in a day, he worked the Interstate 5 corridor from Kelso and Longview, Wash. to Corvallis and Springfield, Ore.

Yesterday, he plead not guilty in U.S. District Court in Portland to a federal indictment and will be tried on Sept. 27.

Great job Safeway and Target of stopping this ORC criminal and ensuring they had enough evidence to obtain a federal indictment. While they could have stopped him earlier, they worked tirelessly on gathering enough evidence to make sure the punishment fits the crime. "We don't want it to be treated as petty theft," said Dan Floyd, spokesman for Safeway's Oregon and southwest Washington region.
 

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Tyco Retail Solutions Unveils Sensormatic Enhanced EAS Detection
                 to Help Cut Shrink and Optimize Productivity

Marionnaud Cites Improved Protection of Merchandise and Profits as Key Benefits


Tyco Retail Solutions (www.tycoretailsolutions.com), the leading global provider of retail performance and security solutions sold through ADT and authorized business partners worldwide, today announced the new Sensormatic Enhanced Detection Electronic Article Surveillance (EAS) suite. Based upon genuine Sensormatic acousto-magnetic (AM) technology, this solution provides innovative and more robust shoplifting protection, as well as new performance functions for easier management of in-store EAS programs. Leading retailers, such as long-time ADT customer Marionnaud, are already using the solution and its integrated detection capabilities to help reduce theft and improve profitability.

Product Suite Highlights:

Fully integrated – by leveraging multi-purpose devices, enhanced detection capabilities are combined in one single system; no stand alone devices are required.
Add on functionality – allows retailers to incrementally build functionality as needed, reinforcing their current EAS foundation and providing a clear migration path to RFID.
Proven reliability – the solution is based upon the industry-leading performance of genuine Sensormatic AM technology which boasts the highest detection rates of pilfered goods.
Optimizes loss prevention capabilities – provides remote and custom event notification as well as jammer and metal foil "booster" detection.
Bolsters in-store productivity – unique people counting feature aligns staff with peak traffic times, optimizing labor costs and enabling store associates to focus on shoppers.
Built upon the Ultra·Exit EAS platform – offers contemporary aesthetic design and 50 percent lower power consumption than previous systems.
Upgradeable – to include integrated RFID capability, as needed.
Shoplifting is the single largest source of shrink and threatens every retailer's bottom line. The 2010 Global Retail Theft Barometer reported that shoplifting cost retailers worldwide over $45 billion in losses last year alone, citing cosmetics as one of the most highly pilfered product categories. As shoplifters grow increasingly sophisticated and organized, Tyco Retail Solutions' Sensormatic Enhanced Detection EAS suite allows retailers to combat shrink and advanced shoplifting techniques including foil lined booster bags and jammer systems, all while remaining transparent to shoppers.

Marionnaud, Europe's leading perfumery and cosmetics retailer and part of internationally recognized A.S. Watson Group, offers a wide selection of high-value, multi-brand luxury products – a prime target for thieves. According to Marionnaud, "Shoplifters are more organized and aggressive than ever, using foil-lined bags and jammer devices commonly exploited by thieves. Sensormatic brand EAS systems enable us to stay ahead of professional shoplifters, helping protect our merchandise and our store profits."

Unlike other offerings, the Tyco Retail Solutions Sensormatic Enhanced Detection EAS suite doesn't require retailers to purchase unsightly stand-alone add on devices that detract from store aesthetics and take up valuable real estate at store entrances. AM-based EAS systems are the best selling technology in the marketplace, especially for retailers with metal-based or metallic-packaged goods as they offer the highest detection rates to protect all types of highly pilfered items.

In addition, Tyco Retail Solutions customers can optimize productivity immediately as the Enhanced Detection suite provides integrated people counting, directionality, "tags too close" notifications as well as local EAS device management. Together, these capabilities set the stage for a future migration to RFID.

Ultra Exit, the foundation of the Enhanced Detection suite, is currently deployed in over 15,000 stores. The Ultra Exit solution along with its new enhanced capabilities is now available globally. "With increased functionality, connectivity and interoperability we offer retailers an integrated platform approach to improve productivity, enhance security and the flexibility to migrate to RFID-based inventory visibility solutions," said Robin Hensley, Chief Technology Officer and Vice President of Engineering for Tyco Retail Solutions. "Our goal is to provide excellent EAS protection today while offering retailers the ability to maximize their investment and add fully integrated modules in the future."

The Tyco Retail Solutions portfolio for retailers is sold through ADT and authorized business partners around the world. For more information, please visit http://www.tycoretailsolutions.com/.
 

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Job Opening

Company

Location

Origination

Sr. Manager of AP Safety Winn-Dixie Jacksonville, FL Winn-Dixie
ORC Investigator Walgreens Texas Walgreens
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening

Company

Location

Origination

Loss Prevention Mgr Loehmann's OC Area, CA Loehmann's
District LP Mgr Big Lots Portland, Oregon Big Lots Corporate
Loss Prevention Mgr Sears Holdings Corp. Lubbock, TX Sears Holdings Corp.
Loss Prevention Mgr Sears Holdings Corp. Brookfield, WI Sears Holdings Corp.

Tim Gates was named Executive Vice President, Sales and Marketing for Iverify.
Scott Prue has been named Regional Loss Prevention Manager for Victoria's Secret.

Frank Moreno, LPQ has been named Regional Loss Prevention Mgr for CVS Caremark in New York.

Post Your New Job or Promotion! Click Here

 

As a 35-year veteran of Retail Loss Prevention, and someone who has conducted many pre-employment interviews, I thought readers might be interested in some of my favorite interview questions and the thinking behind each of them. Each day for the next five days I'll be sharing one of the questions from my list of second interview questions. Answers to these questions tell me a lot about how a candidate thinks:

Day 3 - How do you think future technology will change retail loss prevention?

Your response to this question will give me a good grasp of your ability to use your imagination. It will also let me know how well you understand where we've been and where we are today. I'm generally not impressed with answers that describe next generation EAS, RFID, or camera systems. I consider the best answers those that involve new technology adapted to a retail environment that fundamentally change interactions and/or behavior among people.

Hint: If you're eyes light up and you talk excitedly non-stop for the next ten minutes, I'm going to think you're more comfortable with robots than humans.


John Velke
V.P. Loss Prevention & Safety
Total Wine & More

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