Chris Nielson was promoted to
Vice President of Loss Prevention for Family Dollar Stores.
More on yesterday's story about the South Carolina's multi-state Fencing and ORC
bust: Authorities said a confidential informant was a big part of the case and
that at least six people are involved that boosted items in Georgia and North
Carolina as well.
Labeled "The U.S. retail invasion," many of Canada's newspapers are taking a
critical if not cynical view of all the U.S. expansion announcements over the
last year. An Edmonton newspaper just this week published an article entitled
"American invasion continues at West Edmonton Mall" and said "An influx of U.S.
companies is rapidly changing the retail landscape, but consumers expecting the
transplants to offer the same shopping experience they receive south of the
border may be disappointed, said retail expert Kyle Murray." And went one step
further in saying the U.S. retailers will be charging higher prices and hoping
to find better margins in Canada. Murray went on to say “You can see that when
the dollar is at par or above par and we are still paying much higher prices for
a lot of product. A lot of that is country-specific pricing. They’re just
saying Canada is a market where we can sell it for a higher price and people
will pay that price.” At the end of the day because of the increased
competition prices will be driven down and the Canadian consumer will benefit.
A Wayne County, New York, man set up 20 web sites to sell counterfeit apparel
from the FX Network series "Sons of Anarchy" and now faces 10 years in prison
and a possible $2 million fine. (Source
Rogue sites on the internet selling counterfeit goods can actually lead to
deaths, as is the case with one woman who relied on the internet for much of her
shopping and purchased medicine from a site that led to what the coroner's
office reported saying she had died of cardiac arrhythmia caused by metal
toxicity, to which her friend wrote recently "Translation: the drugs found in
Maria's system contained highly metallic and toxic material. Her medications
were counterfeit and they poisoned her to death." The U.S. Chamber of Commerce
is supporting the Protect IP Act which speeds up the process of shutting down
so-called rogue web sites. The bill gives the power to the Department of
Justice to order internet service providers to block access in this country to
sites accused of distributing counterfeit goods or engaging in intellectual
In Miami, Customs and Border agents seized a shipment of $1.2 million in
counterfeit designer handbags. Since October 1, 2010, they seized more than
$5,304,616.68 in counterfeit goods in 66 seizures. (Source
Best Buy is rolling out their CinemaNow movie service in their Canadian stores.
Everybody is getting into that game.
Rachel Shteir's new book "The Steal: A Cultural History of Shoplifting" is
getting press all over North America and popping up in newspapers in every major
city the last few weeks. In a conversation we had with a senior LP executive
she interviewed while writing it, we learned she tried to manipulate the
conversation towards her belief that shoplifting has an "often-unconscious
connection to mental health" almost justifying it as a mental health issue and a
"different kind of retail therapy." And while certainly a large percentage of
shoplifters do, in fact, have mental health issues similarly to any other group
in society, the justification and minimization slant she takes is socially
unacceptable. And to say "it's never just about taking something because you
can slip it easily into your pocket and avoid detection" is just absolutely
incorrect. It's getting great press though. (Source
With Apple's success, now Microsoft plans to open 75 stores in the U.S. Which
will bring new LP jobs to the market shortly! (Source
With the P-Fresh (grocery lines) expansion in all of the Target store across the
country the United Food and Commercial Workers International Union is starting
to target Target across the nation. Losing a recent vote to unionize in Long
Island, they're appealing that one saying Target "intimidated" workers and now
plan on fighting to get all 26 stores in that New York area unionized. And
while Wal-Mart has dealt with this before this is a new battle for Target and
its not going away.
Extreme couponing is becoming a problem in the U.S. with a number of retailers
like Target, Walgreens and Rite Aid all looking at their couponing in recent
months and opting to restrict, clarify or create new rules to guard against
potential abuse of the system. With 3.3 billion redemptions in 2010 and 13% of
households being classified as "heavy users," couponing is becoming a hot issue.
A McDonald's female manager in Atlanta was charged with punching a mother in her
face in the parking lot after she brought her autistic children and service dog
into the restaurant. Surveillance video shows McDonald's employees trying to
restrain their co-worker, police wrote in the warrant. McDonald's officials say
that she is no longer employed by the Oak Brook, IL-based company and released a
statement staying they respect and value our customers.
(Source Associated Press)
After 10 years of non-reporting, Wal-Mart announced it will begin sharing
consumer data with Nielson Holdings, a move that will help other retailers and
manufacturers better understand how Americans shop and influence what appears on
store shelves. "Consumer product makers and retailers use Nielsen data in
making all kinds of decisions, from figuring out what flavor cereal to carry to
how to market and price a product. Economists, Wall Street analysts and others
also use the data." This could also impact the LP industry studies as well.
(Source Associated Press)
Last night the hacking group Anonymous teamed up with their buddies at the
hacking group LulzSec and sent a few tweets to the FBI and said "Arresting
people won't stop us, FBI. We will only cease fire when you all wear shoes on
your heads. That's the only way this is ending." In an open letter they sent to
the FBI they said
"Hello thar FBI and international law authorities, We recently stumbled across
the following article with amazement and a certain amount of amusement
The statements made by deputy assistant FBI director Steve Chabinsky in this
article clearly seem to be directed at Anonymous and Lulz Security, and we are
happy to provide you with a response. You state: "We want to send a message
that chaos on the Internet is unacceptable, even if] hackers can be believed to
have social causes, it's entirely unacceptable to break into websites and commit
unlawful acts." Now let us be clear here, Mr. Chabinsky, while we understand
that you and your colleagues may find breaking into websites unacceptable, let
us tell you what WE find unacceptable: * Governments lying to their citizens
and inducing fear and terror to keep them in control by dismantling their
freedom piece by piece. * Corporations aiding and conspiring with said
governments while taking advantage at the same time by collecting billions of
funds for federal contracts we all know they can't fulfil.
* Lobby conglomerates who only follow their agenda to push the profits higher,
while at the same time being deeply involved in governments around the world
with the only goal to infiltrate and corrupt them enough so the status quo will
never change. These governments and corporations are our enemy. And we will
continue to fight them, with all methods we have at our disposal, and that
certainly includes breaking into their websites and exposing their lies. We are
not scared any more. Your threats to arrest us are meaningless to us as you
cannot arrest an idea. Any attempt to do so will make your citizens more angry
until they will roar in one gigantic choir. It is our mission to help these
people and there is nothing - absolutely nothing - you can possibly to do make
us stop. "The Internet has become so important to so many people that we have
to ensure that the World Wide Web does not become the Wild Wild West." Let me
ask you, good sir, when was the Internet not the Wild Wild West? Do you really
believe you were in control of it at any point? You were not. That does not
mean that everyone behaves like an outlaw. You see, most people do not behave
like bandits if they have no reason to. We become bandits on the Internet
because you have forced our hand. The Anonymous bitchslap rings through your
ears like hacktivism movements of the 90s.
We're back - and we're not going anywhere. Expect us. not going anywhere. Expect
Sounds a little like the 60's
in some regards!
The Department of Homeland Security this week released an alert to all energy
companies in the U.S. saying be on the look out for the "internal threat," your
employees. With a new intelligence report from the Department of Homeland
Security issued Tuesday, titled Insider Threat to Utilities, warns "violent
extremists have, in fact, obtained insider positions" and that "outsiders have
attempted to solicit utility-sector employees" for damaging physical and cyber
attacks. Energy company security executives are on high alert right now.
csoonline.com and cnn.com)
Organized truck thieves have hit in New Brunswick, Canada and stolen 7 trailers
and 5 trucks in the last two weeks worth millions of dollars. The rigs found
emptied in Quebec and New Brunswick, the RCMP believe they had specific
information regarding the contents and stated "It seems it's people who are
organized and they know what they're doing. It's not a random act."
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eBay Announces Strong Q2 Earnings
Report - Revenue Up 25%
eBay Inc, the largest Global ecommerce and online payments leader,
reported revenue for the quarter increased 25% to $2.8B. "Second quarter revenue
and earnings were strong, with PayPal surpassing 100 million active registered
accounts and reporting its first billion-dollar revenue quarter, and eBay growth
in the U.S. accelerating," said eBay Inc. President and CEO John Donahoe. "We
also strengthened our portfolio in Q2 with acquisitions that we believe will
more broadly position us to enable the future of commerce. We will partner with
retailers of all sizes to help them grow in a rapidly shifting,
technology-driven multichannel commerce environment, and we will help consumers
shop and pay anytime, anywhere, any way." PayPal continued to drive strong
momentum, hitting two milestones – achieving first billion-dollar quarter in
revenue and surpassing 100M active users. eBay Marketplaces also had a strong
quarter with core US business up 14%, along with Classifieds up 18% & StubHub
ticket sales up double digits. The company completed its acquisition of GSI,
which significantly expands capabilities and deepens relationships with large
merchants and retailers. They also announced or closed a number of other
acquisitions including Magento, WHERE, FigCard, Gittigidiyor and Zong. These
acquisitions add technology capabilities in important areas such as platform
services, local commerce and mobile payments, and expand the geographic
footprint even further.
Click here for full article.
For further information on PROACT email inquiries to:
Seattle's "Operation Super
Booster" – A City Wide Approach to Organized Retail Crime
Over the next few Daily's, we're going to
report on this new approach to ORC which began last April and has had a lot of
success. Today, we're presenting their actual business plan:
Historically, the Seattle Police Department
has focused on Organized Retail Crime (ORC) one target at a time. This is
primarily due to manpower constraints. Precinct Burglary Units have case loads
that demand that the majority of their time is devoted to case preparation. Even
when they do have the time, they are not set up for proactive undercover
operations. The Pawn Shop Unit's case load is similar. When time allows, the
unit may conduct an ORC sting operation – typically no more than a couple per
year. The Major Crime Task Force has conducted few ORC operations, but has
conflicting case priorities.
For years, the Pawn Shop Unit has had on its radar multiple ORC target locations
that warranted a targeted investigation and the number of locations continued to
grow. The problem seemed a truly uphill battle, until in early April 2011, both
West and North Anti Crime Teams (ACT) requested assistance from Pawn Shop Det.
Kaffer. These Anti Crime Teams were aware of 4 new ORC operations in their
areas. West and North (ACT) have developed intelligence on targets they would
like to initiate investigation. However, they do not have the experience or
expertise in conducting these types of cases. The Pawn Shop Unit currently has 2
detectives covering all of the city's pawn shops and used goods dealers. The
practicality of heading up even 1 more location was improbable.
The Pawn Shop Unit designed a new concept in
combating Organized Retail Crime in Seattle. For the first time, the Pawn Shop
Unit is partnering with pro-acts units from each of the 5 Seattle precincts to
attack the growing number of Organized Retail Theft operations at the same time.
These teams include Anti Crime Teams from the North, South, Southwest, West
Precincts, and the East Precinct 2nd Watch Bike Unit. This large scale
operations is called "Operation Super Boosters." The Pawn Shop Unit will have
the responsibility for coordinating the overall investigations, ensuring the
case file preparation meets the filing standards of the King County Prosecutor's
Office. The Anti Crime Teams and Bike Unit will be conducting the actual
undercover operations, follow up paper work, and any search warrants that are
served at the conclusion of the investigations.
This operations was broached early on to the
chief's office, and they have enthusiastically given their support to the
operational concept. The response from each precinct has been impressive. All 5
Teams are ready and motivated to aggressively pursue a criminal investigation
into their target locations.
The King Co. Prosecutor's Office has already met with Case Managers and the Pawn
Shop Unit, and they are also very supportive of the operation.
We intend to complete the 5 operations
simultaneously so as to maximize our positive media exposure. The Success of
Operation Super Boosters will have a deterrent effect throughout the greater
Metropolitan Seattle area. Businesses engaging in similar activities will be
more hesitant to continue to purchase stolen merchandise from boosters in the
future. They will know that they are subject to criminal and civil sanctions
that will make the seemingly profitable transactions less attractive.
At the conclusion of Operation Super
Boosters we plan on immediately moving onto 5 new targets. We will be able to
smoothly transition into the new operation by using the same 5 teams; they will
then have the experience in ORC as well as the motivation. Our ultimate goal is
to make ORC investigations an integral part of each individual precinct's crime
Our Current targets are fencing items which
are taken from grocery stores, electronic stores and home improvement stores
from all over the Seattle area. The Seattle Police Department recognizes the
importance of establishing a strong partnership with local retailers to make
this operation a success. The Seattle Police Department will supply extensive
manpower coordinating and executing this operation while referring to your
expertise and utilizing your product for the sting operations. In doing so we
are confident we can make a significant impact in the ORC problem in the Seattle
Area benefitting both you and the City of Seattle.