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After two quarters of same store sale decreases of five percent to as much as seven percent and higher, Walgreens brings back Express Scripts. Walgreens says it will start to fill prescriptions to customers in the Express Scripts network started in September. After the announcement Thursday, premarket trading shares of Walgreen Co. jumped 14 percent and shares in Express Scripts rose three percent.  (Source

Facebook and Wal-mart becoming allies. Facebook Chief Executive Mark Zuckerberg is about to add the biggest retail players to his list of friends. Zuckerberg and his senior management team will spend two days at Wal-Mart Stores’ Bentonville, Arkansas home office this week, meeting with executives of the world’s largest retailer and discussing ways to "deepen" their relationship. The Facebook team will meet with Wal-Mart CEO Mike Duke and his lieutenants on Friday, in the first such meeting between the two corporations’ senior management teams. Zuckerberg and Facebook Chief Operating Officer Sheryl Sandberg will then speak to hundreds of Wal-Mart employees on Saturday at the retailer’s monthly meeting. Representatives at both companies declined to discuss the specific agenda for Friday’s meeting other than noting that the summit is intended to bolster the relationship between the world’s No. 1 social network and the world’s largest retailer. (Source

Visa, MasterCard, and major banks have agreed to pay retailers around $6 billion to settle a long-running lawsuit. The lawsuit alleged that the card issuers conspired to fix the fees that stores had to pay to accept credit cards. As part of the settlement, stores will be allowed to charge customers more if they pay using a credit card. "What we need are changes in the rules that bring about transparency and competition that would be here for years to come," Duncan Mallory of the National Retail Federation said. (Source

Retailers say that by a 3 to 1 margin internal theft beats external. In a survey conducted by, indicated that 71.4% of retailers see internal theft as the major issue over external theft concerns. The results based on a survey of 5,000 retailers also indicated that theft was less today then 10 years ago and that 83.3% of the retailers had some form of Loss Prevention technology in place.  (Source

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Kroger sued over suspect's fatal shooting during robbery attempt. The mother of robbery suspect files a wrongful death lawsuit seeking $75,000 for her son’s death. The suit alleges that Kroger had failed to enforce the gun policy, specifically the gun used by an employee of Kroger used to kill her son during the robbery. None of the parties involved are saying anything at this time. Kroger spokesman John Elliott said Thursday that the company has not received notification from Toni Atkinson’s lawyers about the lawsuit and could not comment. (Source

New Zealand bans tobacco displays from retailers. In an effort to reduce smoking or at least diminish the attractive ads from the eyes of youth, starting next week retailers will not be able to have tobacco products on display or use any retail or trading name indicating they have tobacco products for sale. New Zealand’s Public Health Association plans to have the country smoke free by 2025. (Source

After the shooting on Colorado this morning, the FBI is thinking about raising the national threat level. A gunman opened fire during a midnight showing of "The Dark Knight Rises" in Aurora, CO Friday morning, killing 12 and injuring up to 50. ABC News has reported that as many as 100 FBI agents have been assigned to the case.  (Source

Russian man held in cyber attacks on Amazon, other online retailers. International authorities have arrested a Russian man in Cyprus on charges that he was behind cyber attacks on Seattle-based and other online retailers in 2008. Dmitry Olegovick Zubakha, 25, of Moscow, was indicted by a Seattle grand jury in May 2011 for conspiracy to intentionally cause damage without authorization to a protected computer and with being in possession of at least 15 unauthorized access devices. He's charged with aggravated identity theft in another case involving possession of stolen credit-card numbers in October 2009. The indictment, unsealed Thursday, says that Zubakha mounted two "denial of service" attacks against on June 6 and June 9, 2008. In both instances, the attacks flooded the online retailer's computers with requests to display pages with particularly large graphics and photographs. (Source

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$90K worth of jewelry stolen from mall. The owner of a small silver and gold store has claimed that two men looking for a ring for their Mom, snatched two trays of gold and silver rings valued at $90,000 and ran from the Orlando store. No one was hurt and no other merchandise was taken, the suspects are still at large. (Source

Showcase busted into at the Antique Mall in Reading, $30,000 of one of a kind items stolen. Three people came into the owner's store and browsed for a few minutes then left empty handed. After the owner had closed for the evening, upon arriving at home she received a telephone call indicating her showcases were broken into and a total of 60 antique rings valued at $30,000 had been stolen. The owner told Police that this theft  makes it impossible for her to remain in business. (Source

Eleven arrested in Alaska tied to the identity theft of 2,600 Puerto Rico residents. Three stolen laptops ended up in the hands of 11 suspects in Anchorage now charged with filing nearly $19 million in false US tax returns. Conspirators in New Jersey and Puerto Rico sent refund checks to Anchorage, where they were cashed. One bank employee has been charged with helping defendants open accounts under fake names and cashing a forged U.S. Treasury check. (Source

Shoplifter leads police on 100 mph high-speed chase for $100 of merchandise. With speeds approaching 100 mph for 15 to 20 minutes the suspect’s vehicle stopped in a school zone and gave herself up to police. Janelle Pacheco, 27 of Brockton, apparently really wanted the $100 of merchandise from Kohl’s or the fact that the plate on her car came back as stolen, either way is a 100 mph chase really necessary for a shoplifting offense. Pacheco was charged with shoplifting over $100, negligent operation of a motor vehicle, reckless operation of a motor vehicle, resisting arrest, speeding, failure to stop for a police officer, failure to stop at red lights, operating with a suspended registration and operating an uninsured motor vehicle. Police found that Pacheco hadn’t stolen the car but had stolen the plates, so she was also charged with attaching false plates and receiving stolen property. (Source

Police Release Photos of Shoplifting Suspects in Pepper Spray Attack. Vallejo police are looking for two suspects who stole merchandise from Kohl’s and a Safeway store and pepper-sprayed store security guards who tried to detain them. The male and female suspects took merchandise from the Kohl's department store, when approached; the Loss Prevention Officer was sprayed in the face. (Source

Armed Security Guard caught stealing groceries while he worked. Andre Lamont Roseboro was the Security Guard on duty at Lowe’s Foods, contracted from a security service based in Greensboro. Winston-Salem police arrived at the store after receiving a report that several items had been stolen in the store. The officers encountered Roseboro and he ran, after a short chase Roseboro was disarmed and taken into custody. Roseboro now faces charges of felony larceny and resisting arrest. (Source

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Suspicious package and threatening note evacuates CVS store in Alabama. Two men have been arrested after a standoff at an Irondale home. Police say the two are connected to a bomb threat in Cahaba Heights on Thursday. Residents on Conway Lane in Irondale were asked to leave their homes as police spent about two hours negotiating with two men. The incident ended at roughly 6:30 Thursday evening. Everything started around 10:30 am at the CVS Pharmacy in Cahaba Heights. Bomb team members were called after a suspicious package with a threatening note was discovered in a bathroom. Police are not yet elaborating on the contents of the package or the note. (Source

Two Oshkosh teens arrested for theft of electronics and bike parts valued at $1,000. The boys 15 and 16 ran when a Walmart Loss Prevention attempted the apprehension. The 15 year old was quickly apprehend, the 16 year old got away, but was returned to the store by his mother. (Source

Man on Walmart Store Scooter Arrested for DWI. Police in Houma, LA arrested Thomas J. Phillip, 24, after spotting him on a Walmart store scooter towing a friend who was riding in a wheelchair. Phillip told officers he was shopping at Walmart and decided to take the motorized scooter for a spin, police said. A breath test showed that his blood-alcohol level was twice the legal limit, police said. (Source

Monday the Daily will be featuring a portion of the book Retail Crime, Security, and Loss Prevention, 1st Edition, An Encyclopedic Reference. It is THE reference for retail security and loss prevention professionals. The chapter, "Taking Over a Loss Prevention Department," written by Mike Keenan, CPP, CFI, Vice President of Loss Prevention for GAP North America, will be republished in sections for our reader's enjoyment.


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Upcoming Articles

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The Children's Place - The First Year


LPNN: Your LP, Attention Vendors, Film and Broadcast Your Video on Your Channel. Upcoming episodes: 2012 IOBSE Event Coverage; Se-Kure Controls; Keith White, Sr. VP of LP, The Gap Stores.

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National Food Service Advisory Council Conference. August 5 -8.

Disaster Recovery & Preparedness Committee (DRAP) Meeting. Chicago, IL - Sears Headquarters. August 17, 2012. Click here for more information.

11th Annual Virginia Retail Loss Prevention Conference - Virginia Beach, VA - Holiday Inn Hotel. September 6, 2012. Click here for more details.

Canada's Biggest Retail Loss Prevention Event. Mississauga, ON - International Centre. September 11-12. Click here for more information.

Watch for our article the day after each event!

CLEAR's 3rd Annual Training Conference, Dallas, TX. Sept. 18-20, 2012. Learn more here.

8th Annual Impact Workshop. Join other retail executives interesed in LP research on ORC prevention, packaging innovation, video analytics, benefit denial, plus much more. LPRC: October 15-17, 2012. University of Florida Campus. Gainesville, FL

Washington State Organized Retail Crime Alliance Annual Training Conference. Burien, WA. October 18, 2012. To register visit

2012 Thought Challenge Awards Committee

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here

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D&D Daily Canadian Push

Nordstrom Canada: American Retailer Set To Open Four Locations In Canada. Nordstrom will reportedly open four locations across the country in the coming months. The department store will apparently take over Sears' spaces in Vancouver’s Pacific Centre, Ottawa’s Rideau Centre, Toronto’s Sherway Gardens and Calgary’s Chinook Centre. (Source

Royal Canadian Mounted Police arrest Alberta man who U.S. say is a suspect in international cyber crime. Eric Bogle, 23, was charged with fraud in connection with identification information; the RCMP has executed a search warrant for his residence. In the arrest warrant, it alleges Bogle, using the user name "Swat Runs Train" on an undercover FBI website, possessed stolen account information for at least 32 credit cards. He used the undercover website as a tool to try to sell the information he had. The United States Attorney’s Office said "the two-year undercover 'carding' operation protected over 400,000 potential cyber crime victims and prevented over $205 million in losses." A total of 24 people were arrested, including 11 in the United States. (Source

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LPNN - Loss Prevention News Network

Trade Associations, Conferences & Series

2012 International Organization of Black Security Executives (IOBSE) Spring Conference

Final Part: The Face of Loss Prevention - Bill Titus,
VP Loss Prevention & Safety


The IOBSE episodes sponsored by
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Bill Titus, VP Loss Prevention & Safety, Sears Holdings Corp.  In this five part series, titled The Face of Loss Prevention - The Accidental Warrior, Bill Titus speaks about the evolution of loss prevention: the people, the processes and technologies, and the bad guys. This presentation was given at the International Organization of Black Security Executives (IOBSE) Spring Conference to current and future loss prevention professionals. Bill discusses how to go about choosing the right kind of career and company, and he compares public and private sector jobs, including salaries and job functions. Filmed April 2012.

Season One Episode Release Dates

July 23 IOBSE Founders Panel - George Logan and Oliver Wainwright


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Picture: Assemblyman Michael Cusick speaks during the press conference.

Staten Island's Michael Cusick looks to combat organized shoplifting rings. Speaking at a press conference yesterday, the Staten Island lawmaker said he's sponsoring a half-dozen bills to combat organized shoplifting. "This is more than just shoplifting," Cusick said. "These are professional crews that go by the name of 'boosting crews' in some places. They have a list of what they're supposed to get."  (Source

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Around 60 million euro has been stolen from bank accounts in a massive cyber raid on 60 banks. The stolen money was then sent to so-called mule accounts in caches of a few hundreds and 100,000 euro at a time. "The fraudsters' objective in these attacks is to siphon large amounts from high balance accounts, hence the name chosen for this research - Operation High Roller," said a joint report by software security firm McAfee and Guardian Analytics.  (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
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Thought Challenge

People: Our Greatest Asset

Submitted by David Thompson
Regional Loss Prevention Manager, Abercrombie & Fitch

Too often our jobs become task focused, prioritized by metrics, scorecards and results. We forget that to achieve our goals and become world-class organizations that everything starts with our teams, our people. I learned early in my career that our best investment as an industry is within our own teams.

Being an industry that is ever-changing and evolving with the challenges around us it becomes our duty to maintain the same urgency in the development of our people. As a manager and leader we have the responsibility to ensure the leaders of tomorrow are given the tools to succeed. Amidst the conference calls, inventory meetings, internal interviews and all other tasks we find ourselves involved in we need to take a step back and dedicate time to our people. For each of us to become better leaders and to truly contribute to a sustainable division we have to challenge ourselves to develop our team. Whether it's having a formal career progression conversation, or a casual discussion about the individual development, these moments make a huge impact to your core players.

As a leader it's important that we are aware of the strengths of each of our team members, and not just the highlights from a scorecard, but true strengths of the person. The best way to determine your team's strengths is to get them involved and owning their own development plan. Being a manager in our industry is similar to being a coach, and it is our responsibility to put our players in the positions that give them the best opportunity to succeed. I often think to myself after a visit with one of my team members, What development opportunities did I leave with them today? Even more importantly, Is this person playing the best position in our team? and do they know what they need to do to advance to the next step?

When comparing company versus company, and specific markets against each other we have to remember that it's not just who has the latest technology or the best camera system but who has been the most diligent in developing their staff to become world-class leaders. Next time you are visiting a store, calling your team and putting out fires; take a second and think about the most important asset we need to develop and protect our people.

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Director, Loss Prevention Hancock Fabrics Inc. Baldwyn, MS Monster
LP Mgr - Wireless Fraud Prevention Staples Framingham, MA Staples
Dept Mgr Store LP & Safety Lowe's Monroeville, PA Lowe's
Dept Mgr Store LP & Safety Lowe's Nashua, NH Lowe's
Dept Mgr Store LP & Safety Lowe's Mason, OH Lowe's
AP Mgr - Non Metro Walmart Newnan, GA Walmart
AP Mgr - Non Metro Walmart Bremen, GA Walmart
AP Mgr - Non Metro Walmart Fayetteville, GA Walmart
Area Mgr - AP All Facilities McCarran, NV Walmart
Territory LP Mgr Hometown Stores Hoffman Estates, IL Sears Holdings Corp.
Territory LP Mgr Hometown Stores Indianapolis, IN Sears Holdings Corp.
Loss Prevention Mgr Kmart Rio Grande, NJ Sears Holdings Corp.
District LP Mgr Sport Chalet Scottsdale, AZ Sport Chalet
Retail Store LP Mgr Dick's Sporting Goods West Nyack, NY Dick's Sporting Goods
Mgr - Regional LP Econofoods Edina, MN Econofoods
Asset Protection Mgr Cabela's Tulalip, WA Cabela's

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Paul Trickett was named Senior Group Manager Assets Protection, Canada for Target.
Peter Dumas was named Regional Loss Prevention Manager for The Children's Place.

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The 11 Leadership Secrets You've Never Heard About For leadership, Albert Einstein's revolution means that the old, neat distinction between leaders and followers no longer exists. Those bright lines between kings and subjects, nobles and serfs, bosses and "workers" are gone Great followers follow by leading and here are 11 ways to do just that.  (Become Cpl. "Radar" O'Reilly)

10 (More) Beliefs of Remarkably Successful People Last month we published this article on the nine beliefs of remarkably successful people. However, it is obvious that there are way more than nine beliefs to follow if you want to be a successful person. So, without further ado, here are 10 more beliefs to follow if you want to be more than just successful.   (You can make history)
5 Effective & Genuine Techniques to Motivate Employees You may recognize that most of your business success comes from your most precious internal resource: your employees. To that end, you've probably tried to make sure they're always treated well. But to really keep the team intact -- and working together to grow the business -- here are five techniques to help them.  (Better than $$$)

Using Games Can Help Drive Employee Engagement Games are increasingly popular in our workplaces today -- and we don't mean those time-wasters you play between meetings. Games used to achieve a business result, such as corporate learning or customer education, have recently entered mainstream conversation, even though they've been around for years.  (Gamification)

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