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July 15, 2011

Loss Prevention & Safety Recruiters Since 1983

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FRIDAY FOCUS
July 22, 2011

Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Vice-President
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in August

Kelly Gorman
Vice President LP
PETCO

LP Program Spotlight
eBay's PROACT Team









LPRC invites
innovative solutions providers to join their

Benefit Denial Working Group (BDWG)

to develop and test leading-edge product protection solutions

 




Know about an event we should feature here? Let us know.



National Retail Federation
2011 ORC Survey

Executive Summary
Full Report

Women in LP Caucus
Mentor Program
Register Here


August 7-10, 2011
National Food Service Security Council
32nd Annual Meeting

Hyatt Grand Champion
Indian Wells, CA

SAN DIEGO ORC ALLIANCE
BRIDGING THE GAP IN PUBLIC AND PRIVATE INVESTIGATIONS

 

1st Annual One-Day
ORC Conference


Friday, August 19, 2011
7:30am - 4:30pm
Cal State San Macros

 

REGISTER NOW
 

 

Retail Council of Canada's

2011 Loss Prevention Conference

Going Beyond LP - Partnering for Success

September 14, 2011
7:30am - 5:00pm
International Centre
6900 Airport Road
Mississauga, Ontario

 

REGISTER NOW
 

FOR MORE INFORMATION...

Contact the RCC Events Team at 1(888) 373-8245 or visit www.rcclpconference.ca




October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV


 

eBay Asset Protection Investigations Tackles Romanian Fraud Ring

eBay Fraud & PROACT investigators identified significant suspicious activity involving a retail gift card seller and proactively reported detailed findings, account linkage and research to the Scottsdale, AZ police resulting in 36 arrests in a major fraud scheme and ORC group that generated estimated profits of $1.2M. Scottsdale Police said detectives were contacted by eBay Investigators regarding suspicious activity of a user account linked to the Scottsdale suspect. The investigation continued as a collaborative and joint venture between eBay Asset Protection Investigators, Home Depot, Wal-Mart, along with the Arizona Electronic Crimes Task Force, Maricopa County Attorney's Office, United States Secret Service, Phoenix Police and the United States Postal Inspection Service. After months of investigating, a large scale conspiracy was uncovered that appeared to be linked to Wayne Clifford Bahlman. Balham had a network of associates that would recruit persons to shoplift items from stores such as Home Depot, Lowes, and Wal-Mart and, using stolen identities, the suspects would return the stolen items at a different location for store credit. A Grand Jury indicted Bahlman and 35 others alleging more than 50 felony counts including participation in a criminal syndicate, organized retail theft, fraudulent schemes and artifices, trafficking in stolen property and forgery. Click here for full article.


For further information on PROACT email inquiries to: PROACT@eBay.com

eBay Direct - Click Here  -  (notify - info - questions)
 

With its inception in November 2010, the Washington State Organized Retail Crime Alliance rolled out their website this past May and, since that time, 5 arrests have been made.  The website alerts retailers through both email and smartphones to potential thieves and it has been very successful to date.  Scott Stanley, the Tacoma police officer who started the effort, stated that retailers in Washington State lose $77 million annually to ORC activity.  The WSORCA now boasts 402 registered users from 81 cities in nine states.  Their 1st Annual Training Conference is scheduled for Nov. 2, 2011, in Burien, Washington.  (Source pnwlocalnews.com)

Big Lots buys Canadian retailer Liquidation World's 90 stores.   Another U.S. retailer expanding northwards.  This makes the U.S. expansion into Canada over 750 stores in the last 12 months alone and Big Lots will certainly expand its market share.  These are historical developments for both countries which drive lots of questions for both retail communities.  Can the Canadian market actually absorb and support all of this growth?  Will there be enough employees, consumers and management teams?  In the desperate move to staff all of these new jobs that are coming, how will it impact salary levels and competency levels?  (Source marketwatch.com)

Apple has become the fastest growing retailer in the U.S. and, in the first three months of 2011, accounts for one-fifth of all sales growth by publicly-traded retailers in the U.S.  In their brick and mortar stores, sales soared 90%.  And now the executive who engineered their design just joined JC Penney as their CEO.  How will he impact that organization?   Many are saying he redefined the retail box, so how will he redefine JC Penney?  (Source usatoday.com)

Nordstrom, the Gap and now Finish Line have started offering to send customers their receipts to their emails.  It's part of a growing effort by retailers to electronically reach out to consumers via their smartphones and computers.  And now some retailers are testing a platform that is both paperless and credit-card-less.    The form of payment, called Card Case, uses mobile-phone and iPad technology. It enables users to pay for products by simply walking up to the cash register and giving their name after registering their card using the Square app.  Their picture shows up on the retailer's iPad, and the customer receives a receipt in the form of a text message. The receipt can be accessed at any time using the app.  Many are saying it will become the standard in 10 years.  (Source indystar.com)

There were 103 million counterfeit goods seized last year in the EU valued at more than $1.4 billion with 85% of the fakes originating in China.  (Source yahoo.com)

For the first time ever, a new survey of the UK's top 100 retailers shows that IT investment for m-commerce and e-commerce now tops store systems – a trend that we're sure is also reflective here in North America.  (Source theretailbulletin.com)

Judge approves Borders' motion to auction itself off with a team of liquidators as its opening bid and by Monday we'll all know if Borders is gone!  (Source crainsnewyork.com)

The Pentagon revealed that, this past March, it suffered one of its largest losses ever of sensitive data in a cyberattack where hackers stole 24,000 files of Pentagon data.  With more than 15,000 computer networks and 7 million computers in dozens of countries, the Defense Department is one of the largest networks in the world.  (Source Associated Press)

Blockbuster is taking on Netflix head-on with matched pricing, "many new releases" and more benefits.  There's life still in that company and they're pushing.  (Source Associated Press)


According to TSA, criminals in Mexico hijacked more than 10,000 commercial trucks last year. (Source: landlinemag.com)

 

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Job Opening

Company

Location

Origination

ORC Investigator Walgreens Texas Walgreens
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening

Company

Location

Origination

District LP Mgr Hastings Entertainment, Inc. Amarillo, TX Indeed
Loss Prevention Mgr Lord & Taylor Huntington Station, NY Indeed
Loss Prevention Mgr Loomis Las Vegas, NV Indeed
Regional LP Mgr Burlington Coat Factory Sacramento, CA Indeed
Regional LP Mgr Burlington Coat Factory St. Louis, MO Indeed
Loss Protection Mgr Sears Holdings/Kmart Willow Grove, PA Indeed
Global Safety Mgr Avery Dennison Mentor, OH Indeed
Store LP and Safety Mgr Lowes Shelby, NC Lowes

Nadine Bruggeman was promoted to Manager of Loss Prevention Operations for Game Stop.
John Gay was Promoted to Loss Prevention Director of Distribution for Game Stop.
Ken Evans was named Regional Loss Prevention Manager for Game Stop - Los Angeles.
Brandon Gentry was named Field Loss Prevention Manager for Game Stop - Atlanta.
Kausha Bass was promoted to Distribution Center Loss Prevention Manager for Refurbishment for Game Stop.
Eseraldo Mejico was promoted to Distribution Center Loss Prevention Supervisor for Game Stop.
Alex Rodriguez was promoted to Internal Investigator for Bloomingdales.

Post Your New Job or Promotion! Click Here

 

In the 1980's, it was common practice when you resigned from a company to make copies of your files and take them with you to a certain extent.  Everyone knew about it and it was almost accepted behavior.  Today, it's quite different and much more serious.  So much more information is available to virtually everyone that, one push of a key, and certainly a well-orchestrated effort can have dramatic consequences and can bring criminal charges.   In today's world, intellectual property is a critical asset to every organization and it's the responsibility of every executive to safeguard and maintain their company's intellectual property integrity.  Every organization, regardless of size, can be impacted and quite frankly most have been.

Just a Thought
Gus Downing 

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