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News Brief - Sponsored by WG Security Products

Sanford Siegel
was named Manager, Loss Prevention for TGI Fridays. Sanford is a forward thinking Loss Prevention executive with over 20 years experience. He was the Director of Loss Prevention Operations for GameStop for almost ten years, a senior consultant at Deloitte & Touche, a manager of Audit & Bad Debt at Home Place and a National Fraud Manager for Federated Department Stores. At the start of his career Sanford also worked loss prevention managerial jobs for Crown Books, Marshalls, and Petire Retail. Congrats Sanford!

JC Penney cuts 350 more corporate jobs. The cuts will contribute to its previously announced plan to reduce costs by $900 million a year by the end of 2012. The Plano, Texas-based retailer said in April it would lay off 600 workers at its headquarters. As of January 28, the company had 159,000 employees. Penney's same-store sales fell 18.9 percent in its first quarter, when it also had an unexpected net loss. In a company presentation in January, Penney said that in 2010, selling, general, and administrative expenses were equal to 31 percent of revenue, compared with 21 percent at rival Kohl's Corp. More cuts may be in store here long term. (Source

Best Buy notifies "some" customers that their passwords have been disabled because hackers may have accessed their accounts
. "We are currently investigating increased attempts by hackers around the world to access accounts on and other online retailers' e-commerce sites," Lisa Smith said in the emails. "These hackers did not take username/password combinations from any Best Buy system; they appear to be using combinations taken elsewhere in an attempt to gain access to accounts." (Source

Russian retailer Okey-Dokey grocery markets to open 8 to 12 stores in Miami
. These small discount food stores of around 7,500 square feet offering 3,500 SKU's represents a $500M investment on the part of the Russian billionaire Andrey Rogachyov, who has successfully built the X-5 Retail Group in Europe. With plans to open 50 stores a year starting in 2013, there's competition now for Aldi and all the dollar stores. (Source

The Retail Store in 2020 - "There's a shift away from buying a product to buying an experience, or personal betterment and fulfillment
." "The Apple Store concept is changing the landscape of how we shop," says Kevin Horn, vice president at RTKL, a Baltimore-based global design firm. "There's no central cash register, and a sales associate can ring you up while you're looking at a product, which makes it a much more engaged experience." As online purchasing becomes more popular, bricks-and-mortar stores will need to focus more on the experiential rather than the transactional. Will JC Penney lead the way here with Apple's former designer running the show? We'll all find out soon enough. (Source

Portland Business Alliance Downtown Retail Council's recent newsletter reads "Top downtown shoplifters for June 2012" And has 9 mug shots of known shoplifters with no explanation of why they're listed. Here's the pdf (Source

Organized counterfeit credit card ring busted in McAllen, TX. Police uncovered the case after they found Mario Wong, a Mexican national, at a local Academy Sports + Outdoors store, where he was found with several credit cards and recently purchased gift cards in his pockets, and several American Express gift cards and watches inside his vehicle. Raids by police discovered hundreds of fraudulent credit cards, gift cards, computers, cocaine, steroids, thousands of dollars in cash and other brand-new electronics at two apartments in the 2300 block of West Redbud Avenue in McAllen. Another Mexican national, Jahira Montemayor, was arrested with Wong. It appears as though Wong was a middle man for shipments of as many as 100 fake credit cards that were passed on to others in the McAllen area. Wong told investigators he believes the counterfeit card recipients were other Mexican nationals who made purchases at area stores. The investigation is ongoing. (Source

Identity theft ring leader deported from Mexico back to U.S. gets 5 years in prison. The credit card information had allegedly been stolen from more than 100 patrons in Newark and Jersey City, N.J., by a restaurant waiter who had used an electronic "skimming" device. Several other individuals involved with the ring were arrested as well. The credit card info was used to buy thousands of dollars worth of merchandise from retailers in New Jersey and New York. (Source

Employee pleads not guilty to theft of $84,000 of Pillow Pets. Fellow employees watched Danny Wright steal the Pillow Pets from the warehouse in Vista, California, and it was also known that Wright was selling the Pillow Pets on eBay. Wright had more than 3,500 individual Pillow Pets between his house and two storage units that he'd rented specifically to store them in after stealing them, Now, Wright faces nearly five years in state prison. (Source

Video: 2 shot, 1 killed at auto parts store
Auto Parts store employee killed by a stalker
. Rose Nelson was a clerk at the Advanced Discount Auto store in Eustis, Florida and was working with police on tracking down a person she believed was stalking her. She was scheduled to go to the police department on Wednesday afternoon to identify the man in a photo lineup, but police said before she got the chance, he shot and killed her. Police and sheriff's deputies searched a wooded area for the man, who was later found at a nearby 7-Eleven. As officers approached him, a gunfight broke out, and the man was shot and killed. (Source

Six Employees duck taped at an AT&T store robbery in DeKalb
. The AT&T store associates were unharmed as the 2 robbers took nearly $22,000 of merchandise and fled the scene. Responding DeKalb Police observed the get-a–way car and chased the suspects at speeds exceeding 100 mph. The chase ended when the suspect’s car crashed into another vehicle stopped at traffic light. Both suspects were later arrested after a short foot chase. (Source

Alabama jewelry store fire set to cover robbery
. Boaz, Alabama Police are looking into the theft of nearly $100,000 of merchandise discovered stolen after the owner was able to get back into his store following a destructive blaze. According to the report, $40K worth of diamonds, $50K worth of gold chains and rings and $25K in $20 gold coins were stolen from the business. (Source

Quarterly Same Store Sales Results

Burberry Q1 up 6% with retail revenue up 14%
Canadian drug store chain - Jean Coutu's Q1 - PJC network stores up 3.4%

2012 Chicago Cook County State's Attorney's Office Regional Organized Crime Task Force Conference. September 10-11, 2012 - Oak Brook, IL - McDonalds World Headquarters. Sponsorship Opportunities Available. Learn more here.


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Upcoming Articles

Gregg Smith, Director Loss Prevention -
The Children's Place - The First Year


LPNN: Your LP, Attention Vendors, Film and Broadcast Your Video on Your Channel. Upcoming episodes: 2012 IOBSE Event Coverage; Se-Kure Controls; Keith White, Sr. VP of LP, The Gap Stores.

Know about an event we should feature here?
Let us know.

National Food Service Advisory Council Conference. August 5 -8.

Disaster Recovery & Preparedness Committee (DRAP) Meeting. Chicago, IL - Sears Headquarters. August 17, 2012. Click here for more information.

11th Annual Virginia Retail Loss Prevention Conference - Virginia Beach, VA - Holiday Inn Hotel. September 6, 2012. Click here for more details.

Canada's Biggest Retail Loss Prevention Event. Mississauga, ON - International Centre. September 11-12. Click here for more information.

EHS Today'ls America's Safest Companies Conference 2012. Chicago, IL McCormick Place, September 11-12, 2012

Watch for our article the day after each event!

CLEAR's 3rd Annual Training Conference, Dallas, TX. Sept. 18-20, 2012. Learn more here.

8th Annual Impact Workshop. Join other retail executives interesed in LP research on ORC prevention, packaging innovation, video analytics, benefit denial, plus much more. LPRC: October 15-17, 2012. University of Florida Campus. Gainesville, FL

Washington State Organized Retail Crime Alliance Annual Training Conference. Burien, WA. October 18, 2012. To register visit

2012 Thought Challenge Awards Committee

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here

RFID + EAS Why settle for only one? Visit us at and check out the latest in RFID+EAS. WG Security Products

LPNN - Loss Prevention News Network

Trade Associations, Conferences & Series

2012 International Organization of Black Security Executives (IOBSE) Spring Conference

The Opening Speaker for the 30th Annual Conference

Click here to watch video.

Mike Robbins, Author & Motivational Speaker, Part 2 Mike Robbins is the author of two best selling books including Be Yourself, Everyone Else is Already Taken, the focus of this presentation. He is an expert in teamwork, emotional intelligence, and the power of appreciation and authenticity. In this four part episode Mike addresses the IOBSE attendees stressing the importance of authenticity. What does it mean to be authentic, and how it is the key to your success. An excellent and thought provoking presentation that can't be missed. Filmed April 2012. Stay tuned tomorrow for part three.

Season One Episode Release Dates

July 9 Welcome Reception & Guest Speaker - Mike Robbins, Author & Motivational Speaker, 4 parts
July 16 The Face of Loss Prevention - Bill Titus, VP Loss Prevention & Safety, Sears Holdings Corp., 4 parts


Attention vendors. Post your commercials on these episodes. For more info contact us.

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ORC News - Sponsored by Universal Survellience Systems

Gangbangers are trading in their guns and masks for laptops and card skimmers. Authorities have seen an increase in the number of gangbangers committing identity theft and more Internet-based crimes. Law enforcement agencies across the country have been noticing the trend of street gangs dabbling more and more in identify theft, check fraud and online crimes. According to the National Gang Intelligence Center’s 2011 gang report, many gang members use the Internet to commit identity theft, computer hacking and phishing scheme crimes. For the criminal, the payout can be much bigger at a decreased risk, authorities said. According to, losses from card skimming exceed $1 billion a year worldwide. The exact numbers are difficult to pin down, as many of the incidents are never reported to authorities. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

USS clients report 30% less shrink using the Hawkeye. Our #1 selling patented tag! Call 800-488-9097 - USS

Vendor Spotlight

Universal Surveillance Systems
Raises Over $40,000 for

National Center for Missing and Exploited Children

Rancho Cucamonga, CA –July 10, 2012– Universal Surveillance Systems LLC (USS), the largest privately held supplier of retail loss prevention (LP) technology in the United States, raised over $40,000 for the National Center for Missing and Exploited Children (NCMEC) through their 4th Annual USS Charity Golf Tournament at the TPC Louisiana Golf Course in Avondale, LA, held in conjunction with the National Retail Federation’s Loss Prevention Conference.

Breaking all previous records for golf participants and funds raised, the event was overwhelmingly supported by the loss prevention community through generous sponsorships, prize donations and golf participation.

"The mission and achievements of NCMEC are immeasurable," said Adel Sayegh, USS President and CEO. "They have been instrumental in the recovery of over 175,200 lost children since their inception in 1984. USS is extremely pleased we were able to raise over $40,000 dollars at our golf event to support their critical mission."

"I believe it is everyone’s duty to give back to their communities and support effective organizations that help others like NCMEC," continued Sayegh. "It is my honor and privilege to hold an event where the loss prevention community can give back as well. I am overwhelmingly thankful to all those who participated in the tournament to help us raise money for this amazing cause."

Susan Culler, Vice President of Development at NCMEC, stated, "On behalf of NCMEC and the families to be served, we are grateful to Universal Surveillance Systems for their continued generosity and support."

USS is an active member of the community and their employees volunteer at local food banks, hospitals and homeless shelters within their local communities. The company also gives back through its USS Foundation that has donated 350 bicycles to needy children in MI and OH in 2011 and plans to donate additional bicycles to students at low-income schools in the American South later this year.

For more information, contact USS at 1-800-488-9097. Or visit the USS website at and the USS Foundation website at Visit the NCMEC website at

**Pictures courtesy of The USS Foundation.

Share Your Thoughts

Thought Challenge

Mark Duncan
External Theft

Submitted by Mark Duncan
Regional Loss Prevention Manager, Burlington Coat Factory

July 9, 2012

External Theft: Let's not focus on what the potential thief just did, let's focus on what they are going to do more of. Teach, Coach, Train store employees/management to not worry about what they just saw, empower them to release their frustrations in immediately killing that potential thief with kindness, empower store employees to treat the potential thief like royalty. This mental kindness will allow for the potential thief to leave the store without further incident. Communication: Recognize the employee/management for their efforts in only having one or two unpaid for items leave the store unpaid for vs. large potential loss, multiple items, from leaving the store unpaid for. Coach, Teach, Train the importance of employee quick response and empowering employee and management mental kindness against the potential thief and individual units will win.

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Project Mgr Security & Safety Asset Protection Walmart Bentonville, AR Walmart
Regional AP Mgr Walmart Aurora, OH Walmart
Asset Protection Mgr Sam's G2 Laurel, MD Walmart
Dept Mgr Store LP & Safety Lowe's Frederick, MD Lowe's
Dept Mgr Store LP & Safety Lowe's Greenville, MS Lowe's
Loss Prevention Mgr Lord & Taylor Moorestown, NJ Lord & Taylor
Area LP Mgr Home Services Philadelphia, PA Sears Holdings Corp.
Loss Prevention Mgr JC Penney Forest Park, GA JC Penney
Data LP Mgr KPMG Montvale, NJ KPMG
Executive Team Leader - AP Target Kingston, MA Target
District LP Mgr Big Lots Portland, OR Big Lots
Asset Protection Mgr Advance Auto Parts Charlotte, NC Advance Auto Parts

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Sanford Siegel was named Manager, Loss Prevention for TGI Fridays.
Scott Chizanskos was named Asset Protection Manager for Blockbuster.

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10 Habits of Remarkably Charismatic People Some people instantly make us feel important. Some people instantly make us feel special. Some people light up a room just by walking in. We can't always define it, but some people have it: They're naturally charismatic. Unfortunately, natural charisma quickly loses its impact.  (What you do)

Climbing the Corporate Ladder When You're Shy and Introverted It's hard enough to find a job when you're shy, but it can seem just as hard to become a team player within a group of strangers you've just met and position yourself to move up into management. Here's how you can overcome being just shy of a promotion.  (Three tips to follow)
When Smart People Get Stupid Have you ever had a really effective, smart employee just fall off? Maybe he started making bad decisions repeatedly or missing commitments, falling short on performance or blowing it in a meeting or sales call? When your "go-to" person becomes less reliable, the whole business starts to suffer.  (Overwhelmed or underwhelmed?)

3 Simple Ways to Make People Happy At Work Most leaders know that, if their workers are happy, they're also more productive. But how to make them happy is the challenge. Many take the goal too personally and try to build staff contentment through personal relationships. So what can you realistically pull off to make people happy at work?  (Manager overboard!)

Share your thoughts.

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Tip of the Day - Sponsored by Vector Security

Making judgments on people is a serious thing and has a ripple effect that goes well beyond your immediate group. We all make judgments on every executive we know and it's human nature to be critical. Leave it to say that the best opinion is one of direct first-hand experience and is based on both sides of every story. It's easy to react to the self-serving opinions of others, but the real professional takes the high road and focuses on what's best for their organization, their team, and their industry.

Just a thought,
Gus Downing

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