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July 11, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings


July 22, 2011

Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in August

Kelly Gorman
Vice President LP

LP Program Spotlight
eBay's PROACT Team

LPRC invites
innovative solutions providers to join their

Benefit Denial Working Group (BDWG)

to develop and test leading-edge product protection solutions


Know about an event we should feature here? Let us know.

National Retail Federation
2011 ORC Survey

Executive Summary
Full Report

Women in LP Caucus
Mentor Program
Register Here

August 7-10, 2011
National Food Service Security Council
32nd Annual Meeting

Hyatt Grand Champion
Indian Wells, CA

Retail Council of Canada's

2011 Loss Prevention Conference

Going Beyond LP - Partnering for Success

September 14, 2011
7:30am - 5:00pm
International Centre
6900 Airport Road
Mississauga, Ontario




Contact the RCC Events Team at 1(888) 373-8245 or visit

October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV


Andre Harris was promoted to Director of Loss Prevention, Logistics/e-Commerce for Barnes & Noble.  Andrew started his loss prevention career 22 years ago as an undercover store detective. He has since held field multi-store loss prevention positions with T.J. Maxx, Stein Mart, Office Maxx and Bed Bath Beyond before joining Barnes & Noble in 2005 as Area Loss Prevention Manager with a subsequent promotion to Regional Loss Prevention Manager for Mid-Atlantic in 2006 before this latest appointment with Barnes and Noble.

eBay partners with the Council of Fashion Designers of America (CFDA) to launch "You can't Fake Fashion" campaign.  Part of the campaign includes totes customized by 50 designers with the tagline "You can't Fake Fashion" and sold exclusively at eBay Fashio Vault with proceeds benefiting the CFDA Foundation Inc.  "We hope broader awareness will help fight counterfeits and the harm they cause, and eBay is proud to partner with CFDA on this thought-provoking campaign," said Alan Marks, eBay’s SVP global communications. "Counterfeits not only are illegal, they also damage brand owners, frustrate shoppers and undermine consumer confidence. eBay invests substantial resources to help provide millions of consumers a trusted, confident marketplace experience when shopping for authentic new, used and vintage merchandise, and this campaign is another example of our commitment to being a leading industry voice in the fight against counterfeits."  (Source

With shoplifters becoming increasingly savvy, the next generation of anti-theft devices are coming to market -- from radiofrequency identification, or "smart tagging" where smart chips can identify what - when - where retailers are losing merchandise, to "booster bag" sensors that activate the moment the metallic bag enters the stores, to door sensors linked to digitally accurate moveable video cameras that can target the triggered "booster bag" alert and to eye-level video monitors on shelves near high-theft items.   (Source

One flier for an auction scheduled in a hotel leads to the New Jersey Division of Consumer Affairs canceling the auction and issuing two citations to the auction company for not having books and records available for inspection as required by state law to obviously authenticate the "signed lithographs and etchings" by Picasso, Chagall, Miro, Dali, Warhol and others.  The company behind it, Tenafly, operates auctions around the country under more than a dozen names and has a long history of violations in other states, while the record-keeping statutes are archaic and don't provide any protection for consumers if, in fact, they are selling fakes.  (Source

Michigan member of an ORC group of three sentenced to 15 months in prison for creating fake credit cards and using them to buy $70,000 of gift cards at Giant Eagle grocery stores.  (Source

Stop & Shop supermarket in Mass., launches a pilot called Scan It! Mobile, an app that allows customers to use an iPhone 3GS or 4G mobile device to scan and bag their groceries while they shop in 3 stores.  (Source

Retailers continue to try to 'build a better mouse trap' to combat organized retail crime. Joe LaRocca of the National Retail Federation estimates retailers are losing $30 billion a year. (

Managing Inventory through better use of new technologies is seen as the greatest impact on the Retail Index.  (Source:

Oracle Recognizes 2011 Retail Excellence Award Winners:  Advance Auto Parts, Chicos, National Pen and Netshoes receive recognition for Innovation and Best Practices.  (Source:

Felony theft raised to $1000.  In an attempt to save the state and courts time and money, Ohio has raised the limits on theft and vandalism to keep criminals out of Ohio prisons, a move which will save the state an estimated $78 million a year.  (Source

Dunkin Brands to go public, hoping to raise $461 million with IPO. CEO Nigel Travis made $5.5 million in 2010 -- now that's a lot of doughnuts.  (Source:

Amazon continues growth in the UK. Adding approximately 900 new jobs to facilities in Scotland will enable faster processing time to the UK and Europe.  (Source:

Toys R US IPO delayed till 2012. Toys was expected to announce the IPO in 2011, has pushed back its plans due to poor holiday sales.  (Source:

Dollar Store struggle with margins.  Dollar General, Family Dollar and Dollar Tree cited transportation costs due to rising diesel-fuel prices as a major reason for their earnings shortfalls.  (Source:

Amazon attacking the electronics market.  One hundred randomly selected items 74% of HHGregg's product line is available on at an average of 12% percent savings.  (Source:

Shrinkage On The Rise
Dr. Hollinger's preliminary NRSS findings

Retail shrinkage increased to 1.58% of retail sales in 2010 ($37.1B) -- up from 1.44% in 2009 ($33.5B)
95% of retailers have been a victim of ORC over the last 12 months
43.7% of retail shrinkage in 2010 was employee theft ($16.2B)
18.7% of cases involved collusion between internal and external sources
32.6% of total losses was shoplifting ($12.1B)
12.9% of shrinkage was admin error ($4.8B)
5.4% shrinkage was vendor fraud ($2B)

46% of retailers said their loss prevention budgets were increasing
 and 35% said they were staying the same

eBay Acquires Zong Supporting Mobile Payment Strategy

eBay Inc announced it has agreed to acquire Zong, a leading provider of payments through mobile carrier billing, for total consideration of approximately $240 million in cash. Zong leverages connections with more than 250 mobile network operators around the world, offering localized, secure and easy-to-use payments capabilities for digital goods and services in 21 languages and 45 countries. Zong's customer list is a who's who of social gaming and virtual world companies, including Zynga Inc., IMVU Inc., Walt Disney Co.'s Playdom Inc., Stardoll AB, IAC/InterActiveCorp.'s Zwinky and Shanda Games Ltd.'s Mochi Media. Not to mention the company’s arrangement with Facebook Inc. to sell the social network's virtual currency. (Click here for full article)

For further information on PROACT email inquiries to;

eBay Direct - Click Here  -  (notify - info - questions)



Job Opening




ORC Investigator Walgreens Texas Walgreens
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Corporate Inv./Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Sears Holdings/Sears Austin, TX (Hancock) Sears Holdings Corp
Loss Prevention Mgr Staples Hagerstown, MD Staples
Asset Protection Mgr Wal-Mart Layton, UT Wal-Mart
Mgr District AP In Training Sports Authority Austin, TX RetailGigs
Asset Protection Mgr The Home Depot Detroit, MI The Home Depot
Loss Prevention Mgr NAPA/Genuine Parts Co. Fontana, CA Genuine Parts Co.
Loss Prevention Mgr Loomis Dallas, TX Indeed
Branch LP Mgr HMS Host Phoenix, AZ HMS Host
Mgr of Security Macy's Logistics and Ops Secaucus, NJ Macy's
Loss Prevention Mgr Amazon Whitestown, IN Amazon
Store LP and Safety Mgr Lowes McDonough, GA Lowes
Store LP and Safety Mgr Lowes Port Charlotte, FL Lowes
Environmental & Safety Mgr Research Organics Cuyahoga Heights, OH Indeed
Area LP Mgr Stein Mart Beachwood, OH SnagAJob
Loss Prevention Mgr Gap, Inc. Vallejo, CA Indeed

Andre Harris was promoted to Director of Loss Prevention, Logistics/e-Commerce for Barnes & Noble.
Albert Chavez was named Manager, Loss Prevention at Central Parking Systems Corp.
Chris McGourty was named Director of Loss Prevention for Pride Convenience Stores
Eric Heiber was promoted to Director of Asset Protection for Sports Authority

Steve Prescott was named Shortage Control Trainer, SW Territory for Burlington Coat Factory.

Post Your New Job or Promotion! Click Here


As many of us speed through our days and work hard to accomplish our objectives, oftentimes the one thing that suffers is our active listening skills. These skills are important if we expect to truly change behavior or direction as quickly as today's pace requires. Active listening is difficult for some and requires an individual to hear things they may not be open to hearing or just hearing things that aren't said because oftentimes it isn't what's said that's important, it's what isn't said that can mean the most. Hearing that usually takes place upon reflection because most of us aren't intellectually fast enough to respond instantaneously. Active listening is a tool and a skill that can help an executive every day. It merely requires the thought and the practice.

Good Luck
Gus Downing

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