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July 8, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings


July 15, 2011

Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in August

Kelly Gorman
Vice President LP

LP Program Spotlight
eBay's PROACT Team

LPRC invites
innovative solutions providers to join their

Benefit Denial Working Group (BDWG)

to develop and test leading-edge product protection solutions


Know about an event we should feature here? Let us know.

National Retail Federation
2011 ORC Survey

Executive Summary
Full Report

Women in LP Caucus
Mentor Program
Register Here

August 7-10, 2011
National Food Service Security Council
32nd Annual Meeting

Hyatt Grand Champion
Indian Wells, CA

Retail Council of Canada's

2011 Loss Prevention Conference

Going Beyond LP - Partnering for Success

September 14, 2011
7:30am - 5:00pm
International Centre
6900 Airport Road
Mississauga, Ontario




Contact the RCC Events Team at 1(888) 373-8245 or visit

October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV


Mike Gray, a former Loss Prevention executive who had been promoted to a Regional Operations position at Sears in 2009, was promoted again and named Vice President and General Manager for Sears Hometown Stores.  Of interesting note is that the top three executives running this division of Sears are all former Loss Prevention executives which is probably the first time in history this has happened.

The 3-year pilot allowing Mexican trucks to drive middle America's highways is two months away and it remains to be seen how many Mexican trucking firms will actually join the pilot program that balances national security concerns and free-flowing commerce at the borders.  Already allowed in narrow border trade zones, criminal activity  has been a problem for years even within the U.S. government's strictest trusted carrier programs. Drug trafficking organizations have smuggled tons of drugs inside trucks driven by approved truckers coming from inspected and certified facilities inside Mexico.  The screening program for the trucking firms and the truckers, themselves, is rigorous and the expense rather high.  But the push to open up both the north and south borders for free-flowing commerce will happen long term.  The LP industry needs to get an eye on this as it does open a back door so to speak.  (Source Associated Press)

Counterfeit products and the damage they're doing to our economy and to the consumers goes well beyond the retail stores, flea markets and online sales.  Yesterday, the U.S. House subcommittee on Homeland Security Investigations held hearings on how counterfeit goods are actually infecting the products we use every day.  Michael Russo, Director of Global Security and Product Protection for Eli Lilly, testified and said "there are several known cases where counterfeit products have been known to cause patient deaths."  Brian Toohey, President of the Semiconductor Industry Association, testified that
15% of the semi-conductors purchased by the Pentagon every year are counterfeit and that you can find counterfeit semi-conductors in every part of our lives, from life-saving medical devices, automotive safety systems, airplanes and military equipment.  (Source

ORC ring of 3 arrested in Chandler, AZ after a three-month investigation in conjunction with Safeway and Fry's supermarkets.  The three men were stealing goods and reselling them at A Amigo Market grocery store they operated.  (Source

225 million counterfeit cigarettes have been destroyed in South Africa this year alone where counterfeit cigarettes actually represent 20% of their entire cigarette market.  (Source

Vacancy rates at U.S. malls and strip-mall centers continue to rise and hit 9.3% in Q2 - the highest rate since real-estate research company Reis Inc. started recording this data in 2000.  Actual strip-center vacancy rates hit 11% because this category was over built in the past 20 years.  On the other side the high end, malls and strip centers owned by retail investment trusts, that usually own the better malls, may reach 95% occupancy rates -- showing that retailers are, in fact, slightly growing, but they're much more selective about their actual locations.  (Source

The Indiana Court of Appeals ruled that Dillard's was not justified in firing a male employee for eating two left over hot dogs from the fourth of July company picnic the day before, that had been stored in the break room freezer.  The store manager had instructed that the leftovers be stored there until Labor Day, but the male employee claimed not to have heard the instruction to save the hot dogs.  The three-judge panel sided unanimously with the male employee.  (Source Associated Press) 

Security holes were discovered in iPhones and iPads that allows hackers to get all your information if you click on an infected PDF file.  (Source Associated Press)

A 25-year-old Georgia college student pleaded guilty in Federal court yesterday to being the mastermind of a multistate identity theft operation that provided skimming devices to waitresses in restaurants to obtain credit or debit card numbers from customers which he then used to buy prepaid reloadable money cards from Wal-Mart and replaced the numbers and names with new ones.  The cards were then transformed into counterfeit credit and debit cards by loading the unlawfully obtained account information onto the magnetic strip of the prepaid money cards, using a credit and debit card re-encoding device.  He and his accomplices then used the counterfeit cards to buy merchandise and gift cards that were later sold to generate cash.  The investigation is ongoing.  (Source

The Washington Post jobs section was hacked last week and over 1 million user IDs and email addresses of job applicants were accessed.  (Source

The Maricopa County Sheriff's office in Arizona will pay $200,000 to settle a claim brought by two Hispanic men who accused sheriff's deputies of racial profiling during a recent workforce enforcement raid to search for identity-theft and fraud suspects.  (Source

There are 10 senior Loss Prevention positions currently open in the U.S. 


Shrinkage On The Rise
Dr. Hollinger's preliminary NRSS findings

Retail shrinkage increased to 1.58% of retail sales in 2010 ($37.1B) -- up from 1.44% in 2009 ($33.5B)
95% of retailers have been a victim of ORC over the last 12 months
43.7% of retail shrinkage in 2010 was employee theft ($16.2B)
18.7% of cases involved collusion between internal and external sources
32.6% of total losses was shoplifting ($12.1B)
12.9% of shrinkage was admin error ($4.8B)
5.4% shrinkage was vendor fraud ($2B)

46% of retailers said their loss prevention budgets were increasing
 and 35% said they were staying the same


Job Opening




ORC Investigator Walgreens Texas Walgreens
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Corporate Inv./Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Sears Holdings/Sears Tuscaloosa, AL Sears Holdings Corp
Area AP Mgr Pep Boys Phoenix, AZ Pep Boys
Area AP Mgr Pep Boys Positions nationwide Pep Boys
Area LP Mgr Pep Boys Mobile, AL Pep Boys
Area LP Mgr Pep Boys Pensacola, FL Pep Boys
Distribution Ctr, AP Mgr Pep Boys Los Angeles, CA Pep Boys
Field AP Mgr Advance Auto Parts Troy, NY Advance Auto Parts
Loss Prevention Mgr Macy's Patrick Henry Newport News, VA Macy's
Store LP and Safety Mgr Lowes Baytown, NY Lowes
Store LP and Safety Mgr Lowes Glen Burnie, MD Lowes
Asset Protection Mgr Wal-Mart/Sam's G1 Fort Worth, TX Wal-Mart

None to report.

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Your self-evaluation is probably the most important document you'll write all year and it requires a degree of self-reflection and openness that, if done correctly, thoroughly, realistically and written well, will in actuality garner more respect than virtually anything else you can do. However, it's also a double-edged sword that mandates your adherence and constant effort to reach your written objectives and goals. The problem is that while most are rather open about their areas of improvement, very few actually quantify what they are going to do to improve and set specific goals that are realistically obtainable. The first step may be in just approaching and completing the reviews of your direct reports first and doing them with the same intensity and focus as you do yours. This step gets you in the game so to speak and allows you to tie yours into your teams and also may just give you some feedback you need to hear.

Just a Thought
Gus Downing

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