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Moving Up

Gregory Bosserman has been appointed to the newly created position of Director of Field Loss Prevention at Vitamin Shoppe. In his new role, Greg will be responsible for all facets of loss prevention for their retail stores and oversight for their Regional Loss Prevention Managers. Greg has been with The Vitamin Shoppe since 2005 and has played a pivotal role in the development of their LP Program. He is an LP Professional who is well-respected by his peers and the Vitamin Shoppe's Store Operations Teams. Prior to working with Vitamin Shoppe Greg held LP management positions with Barnes & Noble, Hechinger, and Macy’s. Congratulations Greg!

The International Business Times picked up the story about Tony Sheppard, of CVS's ORC group, identifying the ORC suspect in the casino in New Orleans at the NRF LP Show and published it nationally. (Source

Whistle-Blower law makes 2012 the biggest money haul year ever for the Federal Gov't bringing in $10B in settlements this fiscal year. GlaxoSmithKline agreed to plead guilty to criminal charges and pay $3 billion in fines for promoting its best-selling antidepressants for unapproved uses and failing to report safety data about a top diabetes drug. In May, Abbott Laboratories settled for $1.6 billion over its marketing of the antipsychotic drug Depakote, and an agreement with Johnson & Johnson that could result in a fine of as much as $2 billion is said to be imminent over its off-label promotion of another antipsychotic drug, Risperdal. No individuals have been charged in any of the cases. Even so, the Justice Department contends the prosecutions are well worth the effort — reaping more than $15 in recoveries for every $1 it spends, by one estimate. What a money maker - talk about turning a law-enforcement arm into a profit center. (Source

The U.S. explosion in skimming over the last 5 years has seen the average take go from $30,000 in 2010 to $50,000 in 2011 From self-checkout lanes to gas pumps to ATM's, the explosion has been driven by the low-tech nature of most U.S. credit cards which are still tethered to the same technology used for nearly 50 years: the magnetic stripe. Credit and debit cards in other parts of the world still use the magnetic stripe, of course, but in many places only as a backup to "smart" chip systems commonly referred to as "chip and PIN" or "EMV" (for EuroPay, MasterCard, and Visa, the companies driving cryptographically equipped smart cards in Europe and elsewhere). While chip-and-PIN-based ATMs and point-of-sale systems have reduced the volume of skimming fraud in Europe, Johnson says that the US has become the "preferred place to cash out" for skimmers from around the globe. "That’s obviously something we’d like to defeat," he added. (Source

40 police departments across the country are turning to You Tube to catch criminals and Philadelphia has solved 85 cases alone since Feb 2011. YouTube and other social-media outlets such as Twitter and Facebook let police cut down on time spent answering phone calls, says Sacramento Police Department Sgt. Andrew Pettit. "It quiets the storms, so to speak," Pettit says. "If we tweet something, we can put the info out instantaneously, and everyone gets it. It's a viral communication network." Police across the country use YouTube videos for not only crime-solving, but also to combat criticism of their department. (Source

U.S. Department of Homeland Security (DHS) has awarded both the Port of Long Beach and the Port of Los Angeles $155 million in security grant funding. Since 2001 the Port of Long Beach alone has already received over a $100M in security grants and has seen some of the most sophisticated security tactics used, becoming a model nationally and internationally for protection. (Source

St Louis store - Sasooum Sport Fashion shut down for selling counterfeit goods since 2006 The sporting goods store owner has pleaded guilty in St. Louis federal court to selling counterfeit goods and faces 10 years in prison and fines up to $2M. (Source

Skimming scam starts at a drive-thru window at McDonalds in Tulsa A drive-through customer asked the suspect if he wanted to make some extra money and 270 credit and debit-card numbers later five suspects were arrested for trying to buy merchandise with counterfeit cards and now are awaiting sentencing of at least two years in prison. (Source

Conflicting Numbers: FBI study shows jewelry and precious metal thefts have increased 51% in the last 5 years, Jewelers Security Alliance says the numbers conflict with their own surveys indicating a drop of 54%. No matter what the numbers, jewelry stores have seen increased insurance premiums and are now being asked by insurers to lock up 80% of the store’s inventory overnight. (Source

Helicopters and dogs track Orchard Supply robbery suspects. One suspect was in custody Monday and another remained at large after they robbed a Granada Hills Orchard Supply hardware store and crashed their getaway car following a pursuit. (Source

Woman steals a cab ride to go shoplifting at Kohl’s. Mary Paragarino took a cab and walked away from the $25 fair, then proceeded to shoplift $1500 of merchandise from the Kohl’s store. As she was pushing the cart of unpaid merchandise out the door Loss Prevention stopped her and she ran. Police later found Paragarino walking down the street and returned her to the store for processing. (Source
click to watch video

AT&T store robbery cost the store $15,000 and the Store Manager’s truck. The Store Manager closing the store was walking to his truck when he was approached by two armed male suspects and told to reopen the store. The two suspects quickly grabbed iPhones and iPads and made their get a way in the Store Manager’s truck. The Store Manager was unharmed and his truck was later recovered. (Source

click to watch video

Angry T-Mobile customer destroys the Store. Jason Codner of Manchester, England was a little upset over not getting a refund, so he tore the store apart. Customers and employees watched as Codner went on his rant, hundreds of people gathered around the store front watching the dismantling of store displays and spraying everything down with a fire extinguisher. Codner was arrested, but no word on if he received his refund. (Source

Remember these Fireworks Safety Tips to Stay Safe on the Fourth of July The summer of 2011, nearly 9,600 firework-related injuries were reported. To keep your firework display both safe and fun, the American Industrial Hygiene Association (AIHA) has compiled a few helpful tips from the Consumer Product Safety Commission (CPSC):

1. Make sure that your fireworks comply with state and local regulations and codes.
2. Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
3. Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers can burn at temperatures hot enough to melt some metals.
4. Never allow young children to play with or light fireworks.
5. Retreat to a safe distance immediately after lighting fireworks.
6. Never try to re-light or pick up fireworks that have not ignited fully. Ignite fireworks one at a time.
7. Never point or throw fireworks at another person.
8. Never carry fireworks in a pocket or shoot them off in metal or glass containers.
9. After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.

Additional firework safety information may be found at To hear more firework safety tips, please listen to the Firework Safety episode of "Safe & Sound." (Source

In observance of Independence Day, The D&D Daily will not be publishing Wednesday.
Happy Fourth of July!



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Upcoming Articles

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The Children's Place - The First Year


LPNN: Your LP, Attention Vendors, Film and Broadcast Your Video on Your Channel. Upcoming episodes: 2012 IOBSE Event Coverage; Se-Kure Controls; Keith White, Sr. VP of LP, The Gap Stores.

Know about an event we should feature here?
Let us know.

National Food Service Advisory Council Conference. August 5 -8.

11th Annual Virginia Retail Loss Prevention Conference - Virginia Beach, VA - Holiday Inn Hotel. September 6, 2012. Click here for more details.

Canada's Biggest Retail Loss Prevention Event. Mississauga, ON - International Centre. September 11-12. Click here for more information.

Watch for our article the day after each event!

CLEAR's 3rd Annual Training Conference, Dallas, TX. Sept. 18-20, 2012. Learn more here.

Washington State Organized Retail Crime Alliance Annual Training Conference. Burien, WA. October 18, 2012. To register visit

2012 Thought Challenge Awards Committee

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here

Protection with class. Where EAS meets elegance. Visit us at and check out the new lock-it tag. WG Security Products

D&D Daily Canadian Push

Retail Loss Prevention Conference 2012 - Mark your calendar for Canada's BIGGEST Retail Loss Prevention event. Just Announced: Conference agenda expanded to one and a half days, September 11 to 12. Click here for more information.

Want to make an impact and help your fellow LP colleagues with their Canadian Push?
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Trade Associations, Conferences & Events Series

2012 International Organization of Black Security Executives (IOBSE)
Spring Conference

Welcome address - Suni Shamapande, President IOBSE
LPNN filmed at the IOBSE’s Spring Conference in Chicago, IL this past April. The IOBSE was founded in 1982 by Black Security Executives concerned about the relatively small number of minority professionals, and the role black security professionals could have in helping young people. In this episode, Suni Shamapande, President of the IOBSE, welcomes the 2012 conference attendees with a brief background of how the organization was started 30 years ago. Suni introduces two of the original six founding fathers, Oliver Wainwright and George Logan, who also both speak.

*New web format now supports watching these episodes on Apple and Android devices.

Season One Episode Release Dates

Due to this week being a heavy vacation week for our readers, the next big episode released will be Monday, July 9th, IOBSE guest speaker, Mike Robbins. Mike is the author of two best selling books including Be Yourself, Everyone Else is Already Taken, the focus of this presentation. He is an expert in teamwork, emotional intelligence, and the power of appreciation and authenticity. In this four part episode Mike addresses the IOBSE attendees stressing the importance of authenticity. What does it mean to be authentic, and how it is the key to your success. An excellent and thought provoking presentation that can't be missed.

July 9 Welcome Reception & Guest Speaker - Mike Robbins, Author & Motivational Speaker, 4 part episode


Attention vendors. Post your commercials on these episodes. For more info contact us.

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3 member ORC ring busted in Florence, SC, hitting CVS and police suspect the shoplifting ring could span several states Responding to a CVS store police found 886 bottles of pain relievers and multi-vitamins in the three suspects possession. The investigation continues. (Source

ORC gang of 8 busted in Muncy. PA after a three month investigation by police with the original lead coming from the LP team at a Sam's Club store. Hitting Best Buy, Target, and Sam's Club the eight suspects would steal DVD's and discs and sell them to the local FYE store in the Lycoming Mall for cash. Most of them lived at one residence and the group would use the profits to buy heroin. (Source

Picture: Two men wated for theft of Apple products from Walmart
ORC duo in Ohio suspected in hitting multiple Wal-Mart stores and stealing thousands of dollars of Apple products They may have also hit stores in Stafford, VA and Washington D.C. Surveillance photos released by Central Ohio Crime Stoppers this week from a June 6 theft at the Lewis Center Walmart reveal the two men are similar in appearance to those pictured in surveillance footage taken June 8 at the Chillicothe Walmart. While the footage shows the pair dressed in the same clothes, different vehicle descriptions have been given in the thefts of more than $38,000 worth of Apple products between the two stores. (Source

Raleigh, NC retail store use to sell stolen goods and tied to at least 10 thefts at various grocery stores over a six month period. Police seized over $40,000 in stolen goods ranging from 150 packages of Nicorette smoking cessation products, along with bulk quantities of over the counter drugs, vitamins, dietary supplements, Rogaine products, shaving products, tooth brighteners and other dental products, envelopes, tape rolls, box labels, batteries and power charges. The South Raleigh Jewelry and Loan store's owner was arrested along with one other male and charged with being involved in an organized retail theft ring. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

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Region LP Director Kmart Detroit, MI Sears Holdings Corp.
District LP Mgr Sears Pittsburgh, PA Sears Holdings Corp.
Territory LP Mgr In Home Sacramento, CA Sears Holdings Corp.
Loss Prevention Mgr Sears Reading, PA Sears Holdings Corp.
Loss Prevention Mgr Sears Midland, TX Sears Holdings Corp.
Loss Prevention Mgr Sears Hickory, NC Sears Holdings Corp.
Loss Prevention Mgr Sears Columbia, SC Sears Holdings Corp.
Loss Prevention Mgr Sears Las Vegas, NV Sears Holdings Corp.
Loss Prevention Mgr Sears Laredo, TX Sears Holdings Corp.
Loss Prevention Mgr Sears Overland Park, KS Sears Holdings Corp.
Loss Prevention Mgr Sears Holyoke, MA Sears Holdings Corp.
Loss Prevention Mgr Kmart Baltimore, MD Sears Holdings Corp.
Loss Prevention Mgr Kmart Spring Valley, CA Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Cranberry Township, PA Lowe's
Dept Mgr Store LP & Safety Lowe's Schenectady, NY Lowe's
Dept Mgr Store LP & Safety Lowe's Martinsburg, WV Lowe's
Dept Mgr Store LP & Safety Lowe's Vernal, UT Lowe's
AP Ops Mgr Walmart Bentonville, AR Walmart
Mgr, Loss Prevention Lumber Liquidators Toano, VA Monster
Loss Prevention Mgr Macy's Fairfax, VA Macy's
Area LP Mgr Gap Outlet Ontario Mills, Ontario Gap, Inc.
Area LP Mgr Old Navy Boston, MA Gap, Inc.

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Gregory Bosserman was promoted to Director of Field Loss Prevention for Vitamin Shoppe.

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By Delegating Jobs Well, You'll Reap the Rewards "The surest way for an executive to kill himself is to refuse to learn how, and when, and to whom to delegate work." When you grow, you have to know when to let go. You have to know when to delegate so you can rise up. The inability to delegate properly is the main reason that executives fail.  (A key management skill to know)

4 Leadership Lessons From the Founding Fathers In celebration of our independence, let us note how the Founding Fathers ideals hold true today. Margaret Meade said, "Never doubt that a small group of thoughtful, committed citizens can change to world, indeed, it's the only thing that ever has. She was right.  (Leadership principles)
How Hard Are You Willing to Push Yourself? What do all people who achieve true excellence and consistently high performance have in common? It's the willingness to push themselves beyond their current limits day in and day out, despite the discomfort that creates, the sacrifice of more immediate gratification, and the uncertainty they'll be rewarded for their efforts.  (Compare to a workout)

Manage Your Energy, Not Your Time Most of us respond to rising demands in the workplace by putting in longer hours, which inevitably take a toll on us physically, mentally, and emotionally. That leads to declining levels of engagement, increasing levels of distraction, high turnover rates, and soaring medical costs among employees.  (A finite resource)

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Tip of the Day - Sponsored by Vector Security

Spending an entire day interviewing at a corporate office is an exhausting experience. All the preparation, homework, store visits, family discussions, and mental exercises take back seat and now its up to you to find your rhythm and your zone. Remember, everyone you meet, including the receptionist plays a part in developing their perception of you and its up to you to send the right messages and carry yourself like a professional. Much to often executives loosen up and start feeling comfortable and that's where the slips happen. You've got to focus and stay in the game every second you're in that office regardless of who you're with and where you are. Some real basics are; stay hydrated-drink plenty of water, do not chew gum or suck on any breath mints, use the facilities often even if its merely for a mental break, and always smile and be positive!

Good Luck,
Gus Downing

Gus Downing

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