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July 1, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings



July 8, 2011:
Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and Risk Management,
Wal-Mart Canada

LP Program Spotlight
eBay's PROACT Team

Retail Council of Canada's

2011 Loss Prevention Conference

Going Beyond LP - Partnering for Success

September 14, 2011
7:30am - 5:00pm
International Centre
6900 Airport Road
Mississauga, Ontario




Contact the RCC Events Team at 1(888) 373-8245 or visit


LPRC invites
innovative solutions providers to join their

Benefit Denial Working Group (BDWG)

to develop and test leading-edge product protection solutions


Know about an event we should feature here? Let us know.

Women in LP Caucus
Mentor Program
Register Here

August 7-10, 2011
National Food Service Security Council
32nd Annual Meeting

Hyatt Grand Champion
Indian Wells, CA

October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV

Paul Paglia was promoted to Senior Director of Loss Prevention & Retail Operations for Donna Karan.  Paul is a graduate of Embry Riddle Aeronautical University and holds a Bachelor's degree in Management and an Associate's degree in Business Administration, and has been an active licensed pilot since 1986.  Joining Donna Karan in 2009 as the Corp. Dir of LP previously Paul was with Bloomingdales as their Corp. Dir. of Investigations & Training and held various positions at Home Depot and J.C. Penney. 

David Cohen was named Director of Loss Prevention, Kiosks Services for Radio Shack.

Looks like Canadian retailers are shaking the top ranks of their management teams getting ready for the U.S. push north.  With one senior retail consultant saying  "Boards have no patience; they want change and they want it fast. It's not status quo. It's a sea change."  With three top CEO positions at Sears, Tim Horton's, and Shoppers Drug Mart all changing.  "They feel the pressure to snap up the best executives before a rival comes in and takes them."  If that's happening at the top, how is the LP industry going to fill all the new jobs.  They'll be pressure there as well with over 20 U.S. retailers announcing expansion plans north.  It's not going to go smoothly!  Are there enough employees?  Are there enough consumers? (Source

Amazon ranked #1 retail Brand & #1 in customer service--Wal-Mart ranked #2 retail brand & #10 in customer service.
Amazon facts; employs more than 33,700, controls 33.3% of U.S. e-commerce sales, 140 million customers a week, prices are 19% cheaper than Wal-Mart
Wal-Mart facts; employs more than 2.1 million, controls 13.4% of the U.S. consumer market, 200 million customers a week.
Some are projecting that Amazon will surpass Wal-Mart in total revenue by 2024.
The race is on!   (Source

New Canadian federal crime legislation bill would require Internet Service Providers (ISPs) to disclose customer information to law enforcement without court orders and to invest in new technologies allowing for real-time surveillance of their networks.  The bill does not limit in any way the reasons for which an official or other security official might make such a demand.  Canadian civil liberties groups are up in arms and the Government is saying "this Government is committed to providing law enforcement and national security agencies with the tools they need to prevent, investigate and prosecute serious crimes, including terrorism, in today's modern and fast-paced technological environment."  (Source

With consumers still concerned about the economy, they're turning to the internet in search of the best deals.  SymphonyIRI's MarketPulse survey for Q2 shows that even with the Great Recession, officially over 1-3 consumers expect their financial position to deteriorate, more than 50% expect the cost of living to increase and 18% think their job stability will deteriorate in the coming year.  (Source

Town Center at Batavia Strip Mall in Batavia, NY is seeing an increase in ORC from NYC.  (Source

Rite Aid June same store sales up 1.8%

Drug dealer shoot out with police at Country Club Hills Plaza strip mall in Chicago yesterday, ends with one dealer dead and four police officers injured amid all the shoppers.  Several retailers were closed for hours in this Wal-Mart anchored strip mall.  (Source

Borders has agreed to be sold to Najafi Corp for $215 million.  Najafi also owns Book-of-the-Month Club, Doubleday Book Clubs and Columbia House.  The bid opens an auction process for the company in bankruptcy court and, if not sold as a complete company, it's asking to be liquidated.  (Source


Shrinkage On The Rise
Dr. Hollinger's preliminary NRSS findings

Retail shrinkage increased to 1.58% of retail sales in 2010 ($37.1B) -- up from 1.44% in 2009 ($33.5B)
95% of retailers have been a victim of ORC over the last 12 months
43.7% of retail shrinkage in 2010 was employee theft ($16.2B)
18.7% of cases involved collusion between internal and external sources
32.6% of total losses was shoplifting ($12.1B)
12.9% of shrinkage was admin error ($4.8B)
5.4% shrinkage was vendor fraud ($2B)

46% of retailers said their loss prevention budgets were increasing
 and 35% said they were staying the same

eBay, Microsoft and Law Enforcement Collaborate on Pirating Investigations

eBay Global Asset Protection teams in North America and Australia supported an investigation conducted by Law Enforcement, in conjunction with Microsoft, for the pirating of software. The man was accused of selling more than 100 copies of counterfeit Microsoft software and was fined $90,000 in Federal Court. The 27-year-old suspect faced criminal and civil lawsuits filed after a police raid on his home. Based on evidence obtained, he was found guilty of 35 counts of fraud and placed on probation for a year. Microsoft Legal statement said the software giant was happy with the outcome and warned that counterfeit software copies may contain malware leading to identity theft, system instability & data loss. They urged consumers to purchase software from reputable retailers, noting Police, online trading sites like eBay, and Microsoft were coordinating efforts to combat fraud.  (Click here for full article)

For further information on PROACT email inquiries to;

eBay Direct - Click Here  -  (notify - info - questions)



Job Opening




ORC Investigator Walgreens Texas Walgreens
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Sears Holdings/Kmart Honolulu, HI Sears Holdings Corp
Mgr, Group Env & Safety Nestle Solon, OH Indeed
Loss Prevention Mgr Legoland Winter Haven, FL Indeed
Security & LP Mgr Destination Hotels/Resorts Seattle, WA Indeed
Loss Prevention Mgr Sears Holdings/Sears West Mifflin, PA Indeed
Loss Prevention Mgr Kohl's Silver Spring, MD Indeed
Loss Protection Mgr Sears Holdings/Sears Sacramento, CA Sears Holdings Corp
Loss Protection Mgr Sears Holdings/Sears Sanford, FL Sears Holdings Corp
Loss Protection Mgr Sears Holdings/Sears Valley Stream, NY Sears Holdings Corp
Loss Protection Mgr Sears Holdings/Sears Indianapolis, IN Sears Holdings Corp
Loss Protection Mgr Sears Holdings/Sears Little Rock, AR Sears Holdings Corp
Loss Protection Mgr Sears Holdings/Sears Aurora, IL Sears Holdings Corp
Loss Protection Mgr Sears Holdings/Sears Bel Air, MD Sears Holdings Corp
Loss Protection Mgr Sears Holdings/Sears Bayshore, NY Sears Holdings Corp
Nat'l Task Force Investigator TJ Maxx Paramus, NJ TJX
Nat'l Task Force Investigator TJ Maxx San Jose, CA TJX

Paul Paglia was promoted to Senior Director of Loss Prevention & Retail Operations at Donna Karan.
Dave Cohen was name Director of Loss Prevention, Kiosks Services for RadioShack.
Jason Scheel was named Director of Loss Prevention for The Compass Group.
Darnell Pharr was named Manager of Asset Protection for Giant Food Stores a division of Ahold USA Retail Companies.
Amanda Pritters was named Regional Loss Prevention Manager for Victoria's Secret - Northern California.
Hedgie Bartol was named Business Development Manager for Axis Communications.

Post Your New Job or Promotion! Click Here


We've all got great ideas and plans.  The problem lies in putting them together, rolling them out and maximizing speed to market.  Making it happen quickly and efficiently - that's the key to success.  The first obstacle is always fear of risk.  Making an idea a reality requires risk taking and sometimes you've just got to make it happen if your inner self, or the bird on your shoulder, tells you it's the right thing to do.  I was writing this e-newsletter for a year before one morning last year, on March 25, I walked in and just said hey we're doing it.  Yes, I was absolutely fearful of all the critics and naysayers, but I took the risk and made it happen.  There will always be torpedoes in the water and sometimes they hit.  But to make things happen you've got to jump in the water and swim as fast as you can.

Just a thought
Gus Downing

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