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June 28, 2012 SUBSCRIBE

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Analysts believe the Best Buy takeover is unlikely. Best Buy Co. founder Richard Schulze may be considering a bid to take the electronics retailer private, according to a report by the Wall Street Journal. The report, citing people familiar with Schulze's thinking, sent Best Buy shares higher Tuesday afternoon. The stock closed up 5 percent. Richard Schulze, 71, founded the company in 1966 and is its largest shareholder by far with a 20 percent stake. The second-largest holder, the mutual fund manager Fidelity Management & Research Co., has 6.9 percent. Schulze said earlier this month that he was considering options for his stake. (source

Four EVP’s at Best Buy to collect a $500,000 bonus check. The top four EVP’s will receive a lump sum payment of $500,000 as well as restricted stock worth nearly $2 million, according to new filings with the U.S. Securities and Exchange Commission. Chief Financial Officer James Muehlbauer; Shari Ballard, the top manager in charge of international operations; president of U.S. operations Michael Vitelli and chief human resources officer Carol Surface. (source

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Lessons in Leadership from Sir Terry Leahy, the former CEO of Tesco, the third largest retailer in the world. Take just a minute to see the qualities of a dynamic CEO. (source

Smartphones will Influence $689 Billion in Retail Store Sales by 2016. Smartphones are currently estimated at influencing $159 billion in sales in 2012. Many of those customers are still choosing to shop the brick and mortar over ordering the product on line. The survey indicates that Smartphone users are nearly 50% of the time influenced to purchase an item, and 52% begin shopping online before they even arrive at the store. (source

Virgin Mobile to open 10 new stores tomorrow in Chicago. Virgin is shifting its strategy of being an end cap item in Best Buy, Walmart and Radio Shack to the possibility of rolling out new stores nationwide. Virgin Mobile is counting on the launch of the iPhone being connected to their no contract, no credit check services, the iPhone will be available today at (source

Loss Prevention Case of the Year

This award is given to loss prevention investigators whose investigations have made a positive impact on his company, the community and the industry. Presented at the NRF Loss Prevention conference in New Orleans.

Adam Brezette

Manager - Organized Retail Crime
John Morris
Manager - Organized Retail Crime

After uncovering significant issues with their Electronic Gift Cards initiated in the Southern California area, Macy’s ORC Investigators John Morris and Adam Brezette uncovered a large gift card fraud operation. A massive fraud scheme was discovered while working with several law enforcement partners including Detective Rod Barton with the L.A. County Sheriff’s Office, Special Investigator Rob Allas with the L.A. County District Attorney’s Office, the FBI field office and many more state and local federal agencies. Search warrants with over 200 police and federal agents resulted in over 25 suspects being arrested and charged.

click here to watch videoSales Associate accused of stealing $71K worth of jewelry. An employee of Sterling Jewelers was charged today with grand theft after an internal store investigation determined that she stole more than $71,000 worth of jewelry over the past five months. Luella Conley, 24, of Akron was arrested by police Tuesday night after they were called to the store by the company's Loss Prevention Department. Store officials said the woman stole 19 pieces of jewelry including earrings, rubies and blue sapphires. She was arraigned and taken to the Summit County Jail. (source

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Ross Truck Driver busted with $250,000 of merchandise at his home.
John Florez would pick up the merchandise at the terminal, then his first stop was to his home where he dropped off several boxes. He had been doing this for the last year. Neighbors knew something wasn’t right. He had boxes upon boxes marked "Ross" scattered around the house. Florez was selling the merchandise to make ends meet at home and claimed he also gave items to people less fortunate. (source

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Pickup truck smashes down door to an AT&T store in Houston. Four male suspects are being sought for the theft of iPads and prepaid cell phones totaling a few thousand dollars, but $8,000 of damage was done to the store front. Police stated that no iPhones were taken because thieves were unable to get into a secured area. (source

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Robber used a taxi to hold up a Target Pharmacy. Police in Rancho Cordova had a great deal to go on when the Target store pharmacy was held-up, the suspect arrived and left in a yellow taxi. The police spoke to the taxi driver who took the suspect to his home and still had the suspect’s phone number in his phone. The suspect was arrested in a different taxi, leaving a grocery store, now facing armed robbery charges. (source

State of Maine setting staggering numbers of pharmacy hold-ups. Police state that half of the pharmacy robberies in Maine this year have been at Rite Aids, according to year-to-date data collected at the end of May. (source

On June 26 several subjects were arrested after they used a sledge hammer to break into the Coach store in Carmel, California. The subjects were in possession of over $10,000 of Coach items that they had stored in plastic totes. The subjects are from the Fresno, California area. This is the second time that we have had subjects breaking into a Coach store that were later arrested and were from the Fresno, California area. The previous break-in was in Modesto, California (Vintage Faire Mall) on February 21. We think this group are major players and may be linked to other break-ins in Northern California and would like to get the word out. People can contact Dan Hafford, Divisional VP Loss Prevention for Coach, via email and will be directed to the appropriate law enforcement agency to see if there are any connections.

Thieves steal a truck containing 2,000 lab mice. The refrigeration unit on the Ryder truck was running outside the Red Roof Inn, keeping the 2,000 mice comfortable on their trip to the lab. The mice valued at nearly $10,000, were taken on a joy ride by the unsuspecting thieves. Police caught up to the truck using GPS and the cargo was recovered. The mice were being transported to a medical lab to be used for research. (source


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Upcoming Articles

Gregg Smith, Director Loss Prevention -
The Children's Place - The First Year


LPNN: Your LP, Attention Vendors, Film and Broadcast Your Video on Your Channel. Upcoming episodes: The Big Box & Specialty ORC Leaders; 2012 IOBSE Event Coverage; Se-Kure Controls; Keith White, Sr. VP of LP, The Gap Stores.

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National Food Service Advisory Council Conference. August 5 -8.

2012 Retail
Loss Prevention

September 12, 2012
International Centre


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Coalition of Law Enforcement and Retail


3rd Annual Training Conference

Sept. 18 - 20, 2012
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Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:

2012 Thought Challenge Awards Committee

Northern Michigan University

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

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LPNN - Loss Prevention News Network

Organized Retail Crime Series

The Big Box & Specialty Store ORC Leaders, Part 4

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The Big Box & Specialty Store ORC Leaders - In this five part series LPNN talks with Joe LaRocca, senior retail partner and senior advisor of Asset Protection for the NRF, Scott Sanford - the Director, Investigations & Training - Loss Prevention for Barnes & Noble and one of the founders of the ORC Solutions - ORC Workbench - the fastest and most successful online organized retail crime detection and prevention tools, Denny Dansak - Kroger's Corporate Manager, ORC, Nelson Harrah - The Gap's Director of Organized Retail Crime, and Deb Lussier - Home Depot's Senior Manager of Central Investigations. In this series you'll learn exactly how these retailers are addressing Organized Retail Crime and how they've built their models. They discuss what they look for in staffing ORC positions and how they measure the effectiveness of their program. This is a great opportunity to see exactly how four major retailers have responded to the ORC problems facing the nation. This is an industry first and there are plans on following up on this in two years to get a glimpse of how they've progressed. Filmed Feb. 2012. Stay tuned tomorrow for the final part.

*New web format now supports watching these episodes on Apple and Android devices.

Season One Episode Release Dates

June 25 The Big Box & Specialty Store ORC Leaders, 5 part episode


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Submitted by Mark Shoemaker
National Director-Investigations, Toys R Us

TOYS R US Investigations team closes $400k ORC case in Houston
Toys R Us Houston Investigations Team, along with members of the Houston Police Departments Major Offenders Unit, conducted a 3 month long investigation of a highly organized ORC theft group. The investigation identified several different MOs including merchandise theft and refund fraud. During the investigation, three fencing locations were discovered where the group was storing and selling stolen Toys R Us merchandise. While executing search warrants, $67,000 in stolen Toys R Us as well as other retailer’s merchandise were recovered. During this operation, six suspects were arrested and charged with organized crime. Suspect interviews revealed that this group had impacted the Houston market for an estimated $395,000 in losses over a 3 year period.


Indianapolis ORC gang busted at area hotel. Indiana State Police began an investigation because someone in the area was setting off fireworks. Upon further investigation, the police stopped at an area hotel and began questioning. When the stories of the seven suspects didn’t match, police began a search locating 50 iPads and iPhones, over 200 fraudulent gift cards and $3,000 worth of fireworks. Each person was charged with one count of fraud, a Class D Felony. (source

click here to watch video
Rolex smash-and-grab robbers to face trial in California. A group believed to be responsible for three smash and grab jewelry store robberies were actually planning for a fourth location when arrested by police. The latest robbery in Montclair, California netted the thieves $210,000 in designer watches. The five men and one women team claimed that the weapon used during the hold-ups was not loaded and was actually an air-soft pistol, prosecutors have dropped the assault with a deadly weapon charge. (source

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Regional LP Mgr CVS Caremark Bronx, NY CVS Caremark
Market Investigations - LP Senior Mgr JC Penney Los Angeles, CA JC Penney
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Turning a Problem Into an Opportunity Managers have little choice about facing challenges, whether they come from competitors, economic conditions, or customer demands. However, they can choose whether they treat those challenges as problems or opportunities.  (2 different examples)

Recognize the Potential from Mistakes Too often it's easiest to see a mistake and toss it out in a rush to find the correct answer or item. But what if your mistakes were someone else's answers? This article points to two leadership qualities and how to use those with the people you lead.  (Find your Rogaine)
John Arrow: What Do You Tell a Team That Has Failed There's a feel-good trend that failure is to be celebrated -- but where does it add value? Mutual Mobile CEO and president John Arrow talks about how to tap into failure's advantages. (The right way to celebrate failure)

You Are Not a Failure Success sells. Everybody loves a winner. These clichés are reaffirmed every day in our business and media culture. In this kind of environment, it's all too easy to feel like a failure -- but just because the world doesn't yet recognize your genius doesn't mean it's not there.  (Are you a Picasso or Cezanne?)


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Tip of the Day - Sponsored by Vector Security

The speed of the day and today's economic pressures often tempts even the most defined professional to take shortcuts and risk exposures that ultimately they have to mentally deal with and occasionally have to face the consequences for. There is no better use of the adage, It's the Tortoise vs. the Hare, and the tortoise always wins, that applies here. Staying grounded in your principals, committed to your mission and being a professional is what should drive every executive every day – remembering that long term actions speak louder than words and the tortoise always wins will hopefully rule the day.

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