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June 27, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings


July 1, 2011
Gary Johnson
Vice President LP
The Vitamin Shoppe &
Chair of NRF LP Advisory Council

July 8, 2011:
Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

LP Program Spotlight
eBay's PROACT Team

Know about an event we should feature here? Let us know.

Enhancing Your Operational Audit Process Complimentary Webinar

Introducing the 2011 RILA Store Operational Audit
and Loss Prevention Resource Guild

Wednesday, June 29

2:00 p.m. ET

Women in LP Caucus
Mentor Program
Register Here

August 7-10, 2011
National Food Service Security Council
32nd Annual Meeting

Hyatt Grand Champion
Indian Wells, CA

October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV


With the $3.5 billion increase in shrinkage according to Richard Hollinger's 2010 National Security Survey released at the NRF LP Conference in Dallas, most papers across the nation are picking up on the story and saying that basically the recovery people are feeling more comfortable and stealing more.  (Source (Source

The Mexican Mafia -- E-mail tips off police in Albuquerque, NM last Thursday saying that a "mob of very sophisticated shoplifters would descend on the mall -- specifically Macy's in the afternoon" at the Coronado Mall.   It went on to say the ringleader had the store under surveillance for some time and that the shoplifters were skilled, fast and armed.  Police apprehended three Mexican Mafia members with nearly 50 stolen or fraudulent credit cards and thousands in stolen goods.  ICE told police that the group is known as the most notorious prison gang formed in the U.S. (Source

Small ORC group apprehended in Pompano Beach, FL this weekend that had been shoplifting for days and had stolen hair weave, shoes, handbags, clothing and watches.  The investigation continues.  (Source

Finish Line Q1 reports same store sales up 6.5% with sales up 6%

Whole Foods plans on growing from 300 stores to 1,000 in the U.S. and grow Canada from 6 to 35.  (Source

With Wal-Mart, Best Buy, and Office Depot announcing they're all opening smaller stores now Staples announces their plans to shed space and go smaller.  (Source

Memphis, TN counterfeit ring of 9 face 5 federal indictments and several state indictments ranging from smuggling and trafficking counterfeit goods to credit card fraud.  Operating out of the Third Street Flea Market shoppers have become accustomed to these types of busts, as they happen quite frequently and are part of a Federal investigation.  (Source

Nike 6.0 campaign launched earlier this month that appeals to skateboarders, snowboarders, skiers, surfers, and BMX bikers has T-Shirts stamped with "Dope" and "Get High" on them and Nike is hearing the consequences. (Source

T&T Supermarket, a division of Loblaw Cos., in Vancouver, British Columbia, reports that its website was hacked resulting in exposure of 58,000 customer names, addresses, email addresses, phone numbers and passwords, as well as information submitted by job applicants.  With four attacks this month, the company also said that visitors to the site may have been exposed to malware that gathered personal information from users' computers as well. (Source 

In the last six years, Staples, Office Depot, and Office Max have paid a combined $22 million to settle government claims they violated the Buy American Act, a 1933 law aimed at protecting U.S. jobs.  The law requires that all materials used in construction of public projects originate in the United States or "designated countries."  Now Home Depot is under investigation by the Department of Justice for violating the act as it's especially difficult for large companies such as Home Depot that carry thousands of products to ensure it follows the law with every government transaction.  In court filings and a brief interview, Home Depot officials argue they have complied fully with the terms of the contract and the Buy American Act.  (Source

Winn-Dixie is suing Dollar General saying their leases provide for non-compete provisions in shopping centers where both operate.  (Source

A recent survey by the British Retail Consortium shows cash and debit card purchases have significantly increased and credit card transactions have decreased by 12.9% after tracking 8 billion transaction, or 60% of total UK retail sales, indicating consumers continue to be cautious.  (Source


Annual Technology Showcase and Golf Outing

June 29-30, 2011
Hilton Hotel
Beachwood, OH

Please see our
Invitation and Agenda



eBay Building A Retail Transformer Model

eBay says this is the future of shopping! Over the past year, eBay Inc CEO John Donahoe has made several acquisitions that might just help deliver the chance to shop wherever you want, however you want, for the best price and with the greatest convenience. "In the next three to five years, we're about to see more change in how consumers shop and pay than in the last decade," says Donahoe. "So our challenge as a company, our opportunity, is to help shape and be part of that next period." He wants to make eBay the first place a consumer goes every time she shops. With Red Laser, eBay's first major cross-channel acquisition, consumers can scan a bar code, VIN, gift cards, asset tags, and QR codes via their mobile devices. Newly acquired technology Milo now powers eBay's search for both local stores and websites with the product you crave, and the connection works both ways. A mobile advertising company (eBay owns one of those, too!) can send deals to you when you're near stores that carry products that appeal to you. With so many consumers equipped with smart phones, the distinction between shopping online & offline is disintegrating. When someone is standing in a chain outlet, using an iPhone to compare in-store pricing with prices she/he can get elsewhere, is that considered online or offline shopping? Those in the business refer to this as "cross-channel retail," and eBay wants to own it.
(Click here for full article)

For further information on PROACT email inquiries to;

eBay Direct - Click Here  -  (notify - info - questions)



Loss Prevention Research Council (LPRC)

Announces Call for "Benefit Denial" Technology Developers

Members of the Loss Prevention Research Council invite innovative solutions providers to join their Benefit Denial Working Group (BDWG) to develop and test leading-edge product protection solutions. This innovative working group is comprised of over 16 leading retail chains, including Best Buy, OfficeMax, Walgreens, CVS, Rite Aid, Meijer, Publix, Kroger, AutoZone, Sears/Kmart, Sterling Jewelers, Office Depot, AAFES, and Lowes Home Improvement. Members of the BDWG are focused on the study and trial of new loss prevention technologies that render products useless until they are purchased at the point of sale.

"Group members have defined 'benefit denial' as a system or technology designed into, or applied to, retail products that prevents anyone from gaining value or use of a product without first making a legitimate purchase," explains Read Hayes, Ph.D., director of the LPRC. "The system or technology should ideally protect the product from point of manufacture throughout the entire supply chain, and have no significant negative impact on the consumer."

Several leading retailers have already lined up to support this program, as benefit denial technologies have the potential to revolutionize asset protection by virtually "locking down" products throughout the supply chain. This type of protection would enable retailers to more openly merchandise products, resulting in increased availability to customers and ultimately higher sales -- while at the same time minimizing loss from shrink.

In addition to the potential benefits to sales and shrink, there are several other areas that will be evaluated, including the impact on customers and store operations associated with modifying or eliminating physical lock packaging or enclosures, and streamlining the checkout process.

In order to develop a comprehensive database of best practices and insights for the industry, the trials will be designed to encompass a wide variety of product categories, benefit denial technologies, and store formats. As part of this effort, the LPRC is working closely with the Entertainment Merchants Association (EMA), which has developed extensive expertise and insight into potential test models for several key product categories, including DVD, Blu-ray Discs, and gaming content.

Interested technology designers and providers should contact Dr. Hayes at, or 352-215-7535.

About the LPRC

Founded in 2001, the Loss Prevention Research Council is a coalition of over 65 retailers, product manufacturers, and solutions providers who use fact-based research to develop crime and loss control solutions. For more information, please visit

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Job Opening




ORC Investigator Walgreens Texas Walgreens
Corp LPM of Analytics & Exception Reporting Confidential Florida Downing & Downing
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Corporate Inv. & Training Mgr Confidential Ohio Downing & Downing
Director of Loss Prevention Confidential California Downing & Downing
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Sears Holdings/Sears Little Rock, AR Sears Holdings Corp
Loss Prevention Mgr Macy's Westfield Valley Santa Clara, CA Macy's
Loss Prevention Mgr Macy's Market Place Champaign, IL Macy's
Security Mgr Symcor, Inc. Mississauga, ON, Canada Workopolis
Loss Protection Mgr Sears Holdings/Sears Pittsburgh, PA Indeed
Regional LP Mgr RadioShack Houston, TX WorkInRetail
Regional LP Mgr RadioShack Fort Worth, TX WorkInRetail
Safety/Training/LP Director Unique Industries Danville, VA Monster
Field Mgt-LP Mgr Sears Little Rock AF Base, AR JobCrank
LP & Safety Mgr Tractor Supply Co. Franklin, KY Tractor Supply Co.
Store LP and Safety Mgr Lowes Richardson, TX Lowes
Store LP and Safety Mgr Lowes Pensacola, FL Lowes
Store LP and Safety Mgr Lowes Lake Jackson, TX Lowes
Store LP and Safety Mgr Lowes Victoria, TX Lowes
Director, LP Regional Ross/dd's Discounts Texas Ross Stores
Mgr, Global Security Svc Walgreens Deerfield, IL Walgreens
Asset Protection Mgr The Home Depot South Plainfield, NJ The Home Depot
Asset Protection Mgr The Home Depot Gallup, NJ The Home Depot
Asset Protection Mgr The Home Depot Parsippany, NJ The Home Depot
Asset Protection Mgr The Home Depot Absecon, NJ The Home Depot

None to report.

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Repetition is one of the keys to success.  Developing and evolving your approach, your message, your actions and processes and focusing on repetitively delivering them, you'll be able to almost transcend your message and focus on its delivery as opposed to its action.  We all have core things we do every day and if you can develop repetitive responses, that ensures continuity, you can then begin to master what you do and truly make an impact on the group you're working with. 

Just a Thought
Gus Downing

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