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June 21, 2012 SUBSCRIBE

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News Brief - Sponsored by WG Security Products

Ryan Gebauer
was named VP of Retail Loss Prevention & Risk Management for SilverStone Group Inc.
SilverStone Group is an insurance firm that specializes in risk management and loss prevention services for retailers. Congratulations Ryan!

Bret McGowan
was promoted to Senior Vice President, Sales and Marketing for Vicon. Bret has been with Vicon for the past 20 years. When he started with Vicon, his title was marketing analyst. Before his recent promotion, Bret was the Vice President, Sales and Marketing. Bret received his B.S. in mechanical engineering from Polytechnic Institute of New York University and his M.B.A. from Hofstra University. Congrats Bret!


2011 National Retail Security Survey Preliminary Results
Announced by Dr. Richard Hollinger


According to the 2011 National Retail Security Survey preliminary shrink results from Dr. Hollinger and the University of Florida released today at the NRF Conference, retail theft is down. The survey found that theft as a percentage of revenue for the year 2011 was 1.41%, down from 1.49% in the previous year. Retailers had total sales of $2.449 trillion, meaning $34.5 billion was lost to shrink. This is an approximate decline of $2.6 billion, making 2011 the lowest shrink year in 20 years.

In a breakdown of each theft category, employee theft made up the largest portion with 43.9% loss, approximately $15.1 billion. The second largest category was shoplifting, with 35.7%. The categories that followed were administrative error with 12.1%, a category titled unknown with 5.5%, and vendor fraud with 5%.

In a breakdown by sector, supermarket – grocery had the highest shrink percentage with 2.64%, followed by craft & hobby, specialty children’s apparel, men & women’s apparel, and discount & mass merchandisers.

For the coming year, 46% of retailers say they plan to increase their spending in regards to loss prevention, with 24% saying they plan to decrease and 31% saying they plan to stay the same. Retail LP departments are breaking down their budgets as follows:  41% allotted to LP systems (remote IP monitoring); 32% for awareness; 25% for asset control EBR; and 16% for screening.

"This year’s decrease in retail theft is evidence retailers are implementing and updating loss prevention strategies in order to reduce shrinkage," said Hollinger, Ph.D. "Furthermore, the decrease can be attributed to the enhancements and improvements in both loss prevention technologies and programs."

As these results are just preliminary, more retailers are encouraged to participate in Dr. Hollinger’s survey. If your company hasn’t participate yet, click here.

Tommy Hilfiger plans to add 500 stores in India over the next five years. Their goal is to capitalize on the brand's surging popularity. A significant number of the stores will be opened through franchisees with other retailers entering the market through joint ventures. (source

British retail sales rose in May and manufacturers saw a bit of a pickup in activity in June
. Are these the fabled green shoots of recovery after a poor six months? Retail sales rose 1.4% in May from April and were 2.4% higher than a year earlier. So is the economy set for takeoff again? Well, no. Most analysts expect the economy to contract again in the 2nd quarter, while minutes from the Bank of England’s June policy meeting show the central bank is clearly gearing up for a another bout of bond buying next month. (source

Canadian retail sales drop in April
. Statistics Canada says retail sales slipped 0.5 per cent in April to $38.9 billion, more than offsetting the gain in March. In volume terms, retail sales were down 0.8 per cent, the third decline in four months. Sales were down 2.8% at clothing and clothing accessories stores following six straight monthly gains. (source

Auto dealer employee steals $10M from the company to live a high lifestyle. Patricia Smith stole an average of $4,000 a day for seven years and treated herself and her family to private jet travel, a private dinner cooked by a Food Network star, a dinner with Kevin Spacey, Super Bowl tickets, a costume fitting on Broadway, and even trips to the Vatican. She must now serve 78 months in prison, three years of probation, and pay restitution of $10,349,569.14.  (source

New surveillance released the shoplifter who carjacked a woman and her baby. After shoplifting a T-shirt from a Walmart in Dallas the man carjacked a woman and her baby. The woman began to hit the man when he refused to let them out of the vehicle. After a few minutes, he pulled over and let them out. The video was released in hopes that someone who sees it will recognize the man. (source

Shoplifter accused of biting a Walmart loss prevention officer in TX. Suspect was a former employee. She was charged with a second-degree felony for robbery, punishable by up to 20 years in prison and a $10,000 fine. (source

click to watch video

Additional information on the shooting of a shoplifter outside a Walmart in MI. Officers are on administrative leave which is proper procedure following such an incident. The Police Chief provided a statement and answered a few questions. (source (source

click to watch video

The NE Ohio 'Reese’s Cup bandit' strikes again. Employees estimate he has gotten away with $400 to $600 worth of Reese’s Cups over the last few months. New video released of the shoplifter with a sweet tooth. (source

The NRF's LP Conference award winners for The Loss Prevention Volunteers in Action(recognized Loss Prevention for their charitable contributions): Barnes & Noble, Inc.; Hart Systems, LLC.; Lifeway Christian Stores; Limited Brands, Inc.; PETCO Animal Supplies, Inc.; PetSmart, Inc.; Rent-A-Center, Inc.; Saks Incorporated; Sears Holdings Corporation; Stanely Black & Decker, Inc.; The Kroger Co.; The Neiman Marcus Group, Inc.; Universal Surveillance Systems (USS).

The NRF's LP Conference award winners for Law Enforcement Retail Partnership Award (LERPA): Kebharu Smith, Assistant US Attorney, Department of Justice; Armando Astorga, Group Supervisor, ICE-Homeland Security Investigations; Georgina Cervantes, Analyst, ICE; Terry Muise, Special Agent, ICE; Juan Pagan, Special Agent, ICE; Matt Wood, Special Agent, ICE.

Not in New Orleans but still want to stay in the loop? Never fear, the NRF Blogs are here! Click the links below to view the NRF's blog posts on the most talked about sessions, speakers, and topics from this week's conference. When the conference is over and your coworkers come back, you'll know exactly what they're talking about.


Wednesday, June 20

1.  What's new at this week's Loss Prevention Conference 1.  Cargo at rest is cargo at risk: tips for minimizing theft
2.  5 retail loss prevention trends to watch this year 2.  Gap finds shortage success through LP, IT partnership
3.  NBC Nightly News report: The cost of organized retail crime 3.  How to recruit, develop and retain a diverse LP team
4.  Who's headed to NRF's LP Conference (and why it's good news for the whole industry) 4.  Cracker Barrel, Verizon, FEMA execs share best practices for crisis management
5.  Colorado takes another step to fight organized retail crime 5.  Saks CEO: Why loss prevention must have a seat at the table
6.  Stores' theft ends in tragic loss of life and injury 6.  NRF and Loss Prevention: A year in review
  7.  NRF's 2012 Loss Prevention Conference kicks off in New Orleans


Press ReleaseAlpha Introduces Two High-Theft Solutions to
Protect Wine and Spirits

Alpha’s 1 Alarm Omni Guardé Bottle Cap and Adjustable Bottle Collar Provide Robust Merchandise Protection to Sharply Reduce Retail Shrink

NEW ORLEANS — June 20, 2012 -- Alpha, a division of Checkpoint Systems, Inc. (NYSE: CKP), today announced here at National Retail Federation’s annual Loss Prevention Conference and EXPO the launch of two new security solutions for wine and spirits.

These solutions, the1 alarm Omni Guardé Bottle Cap and the Adjustable Bottle Collar, are the latest products to join Alpha’s extensive and innovative bottle protection portfolio.

According to the 2011 Global Retail Theft Barometer, the alcohol/liquors category is one of grocery’s highest risk product lines, with an average shrink rate of 2.47% globally (vs. the average global rate for all retail items of 1.45%).

1 alarm Omni Guarde

Alpha’s new 1 alarm Omni Guard é is a one-size-fits-all solution that combines a high level of security with the ultimate ease of use for the protection of wine and spirits. It offers a one-handed application and removal and is available in both AM and RF technologies. Additional features include:

• Patented Alpha S3 security that can only be removed with the retailer’s key.

• Clear cap design provides premium aesthetics and allows for easy readability of the bottle label and tax information.

• Apparent benefit denial provides a strong visual deterrent.

• Single cap solution fits more than 90% of bottles on the market.

• Variable clasp design provides a secure grip on a wide array of bottle neck diameters.

Adjustable Bottle Collar

Alpha’s Adjustable Bottle Collar encourages open display with merchandise safely accessible to customers. It offers a strong visual deterrent with pain points under the collar to discourage prying. When attached around the bottle cap, it also offers benefit denial to prospective thieves. Like the 1 alarm Omni Guardé, it offers a one-handed application and removal feature and is available in both AM or RF technologies. Additional features include:

• Rubber lining helps secure the collar as well as protect bottle foil and labels.

• Patented Alpha S3 security can only be removed with the retailer’s key.

• Secure, easy to use and maximizes display opportunities.

• Adjustable to accommodate a wide array of bottle neck sizes.

• Robust key locators make removing the product intuitive

"Alpha has a long, innovative history of protecting wine and spirit merchandise, including developing the first commercially successful security cap for wine and spirits and the first aesthetically pleasing solution that doesn’t detract from merchandise presentation," said Larry Yeager, Alpha’s vice president and general manager. "These two new offerings build upon our longstanding know-how to offer retailers the benefits of open display and on-shelf availability, so that consumers have a positive retail experience and retailers increase sales."

The 1 alarm Omni Guardé Bottle Cap is available June 1 and the Adjustable Bottle Collar is available immediately. Both can be seen at Booth #901 at NRF. For more information, contact Jennifer Johnson-Parrott at 704-708-1338 or toll free at 888-257-4272.

Checkpoint - Helping Retailers Gwo ProfitablyPress Contact:
George Cohen
President, GCC Inc.


Cap Index

Nano Gate Starter Kit! 10% off! Small Gate. Huge Savings! Limited time only. Alpha High Theft Solutions

Designed Key Control to Meet Industry Needs. Making KeyControl simple. InstaKey Security Systems.

That guy's BMI just hit the roof. Be the first to know. Axis Communications.

WG - Micro Shell with Ink - "The BEST I've ever worked with" "Totally Undefeatable". STOP THEM DEAD IN THEIR TRACKS. The Technology Innovators in EAS-RFID-CCTV. Contact Ed Wolfe

Upcoming Articles

Gregg Smith, Director Loss Prevention -
The Children's Place - The First Year


LPNN: Your LP, Attention Vendors, Film and Broadcast Your Video on Your Channel. Upcoming episodes: The Big Box & Specialty ORC Leaders; 2012 IOBSE Event Coverage; Se-Kure Controls; Keith White, Sr. VP of LP, The Gap Stores.

Know about an event we should feature here?
Let us know.

NRF LP Conference June 20-22

National Food Service Advisory Council Conference. August 5 -8.

2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!

Coalition of Law Enforcement and Retail


3rd Annual Training Conference

Sept. 18 - 20, 2012
Dallas, TX

here for more information.

Register here.


Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:

2012 Thought Challenge Awards Committee

Northern Michigan University

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here

RFID + EAS - Why settle for only one? Visit WG at NRF Booth 1401 - WG

LPNN - Loss Prevention News Network

WG Security Products
Commercial Retail System based RFID

Click to watch video.

*New web format now supports watching these episodes on Apple and Android devices.

Season One Episode Release Dates

June 25 The Big Box & Specialty Store ORC Leaders, 5 part episode


Attention vendors. Post your commercials on these episodes. For more info contact us.

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Booster Bag Detection System - Alert MetalGuard. Meet us in New Orleans at booth 420.

ORC News - Sponsored by Universal Survellience Systems

Loss Prevention Officers at Belks identify an ORC ring that results in 5 arrests. The LP officers have been working with Law Enforcement in FL on a group of females stealing designer clothing. At least five different incidents have been captured on the video surveillance. On each occasion the stolen clothing is valued in excess of $300.00. During one of the incidents, LP attempted to stop the women as they exited. They fled but LP recovered over $1.2k of stolen clothing. They also discovered that the large shopping bags contained an aluminum lining which defeated the anti-theft sensors. On June 18th detectives arrested five of the suspects. This investigation is continuing and additional arrests are likely. (source

Video: Jewelry heists
8 people charged in a string of jewelry store robberies in Canada.
One suspect still at large. During the robberies, the suspects forcibly took over the targeted retail outlets by brandishing machetes and hammers and, in one case, dousing a clerk in flammable lighter fluid. Items stolen from the Surrey pawn shops have not been recovered and are believed to be worth more than $50k. Of that jewelry is a distinctive Harley Davidson gold belt buckle worth approximately $3k. (source (source


Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Speed Up Your Checkout Lanes. It's like a silent protector x-raying every box at checkout. Detects shoplifted merchandise before it leaves your store. Check it out at the NRF in Booth 1101. USS

Vendor Spotlight

See it at the NRF in Booth 1101

The USS Scout X400—
The Ultimate 9.7" Eye-Level PVM with DVR and Multiple Tamper Alert Alarms


The Scout X400 is a unique CCTV solution by Universal Surveillance Systems, LLC that is packed with a host of exciting, unique features to help reduce your shrink.

This revolutionary 9.7” eye-level public view monitor (PVM) will stand guard over your aisles and check stands when you can’t. The Scout X400 features a bright, eye-level high-resolution monitor that will discourage potential thieves by alerting them that they are being watched by its wide dynamic range camera while it clearly records their faces at eye level with its built-in DVR.

The unit also has a multitude of tamper alarms that will alert you if anyone attempts to defeat or tamper with the unit.

"Traditionally, PVMs are mounted away from the reach of people to prevent tampering," said Adel Sayegh, USS President and CEO. "The Scout X400 has effective alarms that will alert you if a tampering attempt occurs including tilting the monitor up or obstructing the camera lens. Putting the PVM next to the merchandise at eye level lets thieves know they are being monitored and give a much clearer recording of their faces than units mounted high on ceilings."

The Scout X400 is adaptable to almost any location and can be configured in a variety of mounts including a spring-loaded folding arm to prevent damage from carts, ladders and forklifts.

Come by Booth 1101 at NRF to see first-hand how this versatile system can protect your store from ORC thieves.

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Featured Job Alerts - Sponsored by Alpha High Theft Solutions

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Daily Job Alerts - Sponsored by Alpha High Theft Solutions

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District LP Mgr Kmart Colorado Springs, CO Sears Holdings Corp.
Asset Protection Mgr Sam's G1 Windsor Heights, IA Walmart
Asset Protection Mgr Sam's G1 Columbia, SC Walmart
Loss Prevention Mgr Macy's South Plainfield, NJ Macy's
Loss Prevention Mgr Macy's Richmond Heights, OH Macy's
Regional LP Mgr CVS Caremark Bronx, NY CVS Caremark
Mgr, Regional LP Eddie Bauer Bellevue, WA Eddie Bauer
District LP Mgr Nike, Inc. Prince William, VA Nike, Inc.
LP & Safety Mgr of Manufacturing Michaels Coppell, TX Michaels

Made in America. Proud to be American-Made! Alpha High Theft Solutions.

On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Ryan Gebauer was named VP of Retail Loss Prevention & Risk Management for SilverStone Group Inc.
Bret McGowan
was promoted to Senior Vice President, Sales and Marketing for Vicon.
Jonathan Edelman
was named Live Observation Control Center Manager for Bealls.
Michelle Riffel was named Regional Loss Prevention Manager for Bealls.
John Harrison was named Regional Investigator for Books-A-Million Inc.

Post Your New Job or Promotion! Click Here

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Your Career - Sponsored by 3VR

Four Ways to Become a More Interactive Leader Until recently, organizational leaders had no choice but to rely on communication channels that were one-way in structure, and on communication practices that were one-way in spirit. Thanks in part to the increasing availability of interactive technology, that's now changing.  (Organizational conversation)

What the Most Successful People Do Before Breakfast Mornings are a great time for getting things done. You're less likely to be interrupted than you are later in the day. Your supply of willpower is fresh after a good night's sleep. But if you've got big goals -- and a chaotic a.m. schedule -- how can you make over your mornings to make these goals happen?  (5 Tips)
6 Ways to Nourish Your Network There are numerous ways to continually build networks. Make it a point to meet a new person every day. Look for community activities that link people. Join professional association. Meet people who know people, and let them introduce you to others. Here are six further keys to cultivate relationships the right way.  (Be like Obama)

Why We Hate Giving Feedback - And How to Make It Easier  Many people have said that giving constructive feedback is even worse for them than firing people -- when you fire someone, it's a difficult thing, but then it's done. So why is it so hard to tell other people that they're doing something that's not working, and needs to change?  (What do you say?)


Share your thoughts.

3VR - video surveillance, video intelligence

Tip of the Day - Sponsored by Vector Security

It's all in the prep! What an understatement. Preparation is the footer to all successful programs, trips, interviews, rollouts, virtually everything. Quite frankly, it's also the lack thereof that leads to most failures. One cannot over prepare for anything you do, but the key is, once prepped, having the faith in yourself to pull it off. There's an imaginary line you cross when you get close to the time you have to perform where you've got to put down the prep and relax right before the game starts so to speak and just rely on your memory and instincts to kick into gear. It's almost like you need time to let your brain take a break right before the gun sounds so you can allow your focus to take hold and your instincts to take over. Prep-Focus-Perform, what a rhythm!

Just a thought,
Gus Downing

Gus Downing

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