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June 13, 2012 SUBSCRIBE

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Picture: Skip ClarkSkip Clark was named Sr. Director of Asset Protection Operations for Winn Dixie managing the AP operations for the merged Winn Dixie and Bi-Lo banners. Skip started his LP career as an Audit Supervisor at Roses Stores, Inc. for four and a half years. He then went on to be Audit Manager at Builder's Square for almost two years. Skip joined with Boarders Group, Inc., where he was the Director, Internal Audit for five and a half years before becoming the Vice-President, Internal Audit & Loss Prevention for Jo-Ann Stores, Inc., a position he held for six years. After Jo-Ann, Skip joined with Bi-Lo, holding the positions of Sr. Director, Internal Audit and Sr. Director, Asset Protection. In the middle of his career with Bi-Lo, Skip spent almost a year and a half with Borders Group, Inc. as the VP, Audit & Loss Prevention. Congrats Skip!
Dino Scaccia was transferred from Old Navy to Gap Specialty Stores- East as Director of Loss Prevention. Dino previously spent seven and a half years as the Director of Loss Prevention for Gap, first for Banana Republic and then for Old Navy. Prior to joining with Gap, Dino spent two years at Home Depot as the Regional LP Manager. Before that he worked with KB Toys for four years, holding the positions of Regional LP Investigator, Regional LP Manager, Manager of LP, and Interim Director of LP. Dino started his loss prevention career at Lord & Taylor, where he spent three years as an LP Manager. Congrats Dino!

Ascena Retail Group, Inc. Successfully Completes Tender Offer for Shares of Charming Shoppes, Inc making it the largest, by store count, in North America. Ascena Retail Group, Inc. is a leading national specialty retailer of apparel for women and tween girls, operating through its wholly-owned subsidiaries, the dressbarn, maurices and Justice brands and operating approx. 2,600 stores throughout the United States, Puerto Rico and Canada. Charming Shoppes operates 1,832 retail stores in 48 states under the names LANE BRYANT, CACIQUE, LANE BRYANT OUTLET, FASHION BUG, FASHION BUG PLUS and CATHERINES PLUS SIZES. The Fashion Bug brand has been struggling while the Lane Bryant brand has been doing well. Ascena will now be the largest, by store count, women's specialty operator in North America with approx. 4,432 stores. Operating in four separate and autonomous divisions each of which has a senior LP executive. (Source

Talbots Inc. and Sycamore Partners have agreed to push back the start of the tender offer tied to Talbots' buyout by two days until Friday. No explanation was given. The $193.3M offer from Sycamore was 10% less than what they had offered just weeks before when talks stopped the first time. Let's hope no shoe drops in the eleventh hour. (Source Associated Press)

Wal-Mart's external lawyers have flagged Brazil, China, India, and South Africa as countries that represent the highest corruption risk in a global review. The lawyers said they were retained to review Wal-Mart policies in Mexico, Brazil and China, and later recommended the company also evaluate its operations in India and South Africa. The new details came in a letter from two Democratic lawmakers, Representatives Elijah Cummings and Henry Waxman, who are the ranking members, respectively, of the House Oversight and House Energy committees. (Source

IBM and New York University Stern School of Business release a joint project white paper on "Retail 2020: Reinventing retailing- once again". "Today we are in the midst of the most profound change that the retail industry has ever gone through. We are seeing significant changes in the way consumers shop, where they shop and when they shop. These changes will, once again, change the retailing landscape, as consumers shift to those retailers that evolve while others are forced to liquidate. This paper offers a glimpse into what retailing will look like in 2020 and outlines the implications for retailers today." A white paper worth reading for the serious retail executive. (Source

During National Safety Month this June, the National Safety Council (NSC) is promoting the importance of practicing safe behaviors 24/7. NSC also noted that unintentional injuries and deaths in the United States remain at "unacceptable levels" – an estimated 126,100 unintentional deaths occurred in 2010, compared with approximately 122,700 the previous year. Furthermore, the cost of unintentional injuries to Americans and their employers exceeds $730 billion nationally, or $6,200 per household, and causes great suffering for individuals and their families. (Source

The Chubb Group of Insurance Companies and FreightWatch International are teaming up against record-high levels of cargo theft. FreightWatch, which reported an 8.3% increase in the number of cargo thefts last year, will offer Chubb transportation insurance customers a 10% discount on real-time shipment tracking services. Using covert tracking devices, FreightWatch tracks and monitors cargo and alerts law enforcement agencies when thefts occur. Chubb will waive up to $10,000 in cargo insurance deductibles when merchandise is stolen while being monitored by FreightWatch, provided the goods are not recovered within 30 days of law enforcement being notified. (source

Video: Counterfeit goods are costing CA billions of dollar each yearCalifornia creates the "Central Intelligence Partnership" to counter the estimated $8 billion a year the state loses because of counterfeit merchandise, officials say The goal is to dismantle the criminal organizations and individuals who smuggle counterfeit goods into the state. During the past three years, the LA County Sheriff's Department's counterfeit unit has served 100 search warrants, arrested 200 suspects, and seized more than $300 million in products, officials said. With state budgets tightening all over the country you might start seeing an increased push on counterfeiting similar to the increased push on ORC as tax revenue is becoming more important in every state. (Source

UK retailers lost $5.4B U.S. to theft and fraud last year a 10% increase according to new survey A study which examined the cost to 100 UK firms, including John Lewis, Tesco and Marks & Spencer, found that the squeeze on consumer spending prompted a rise in theft from stores. Brian Hume, Managing Director of Martec, commented: "The level of loss through theft and fraud is further bad news for the retail sector after they saw a 2.2% slump in sales during the first quarter of 2012." (Source

Britain acknowledges they underestimated the number of people that will be attending next months Olympics and pours another $29M into crowd control and security bringing the total spent to $117M spent on crowd control only. While it's great news for the retailers it also raises security issues for the stores as well. Just last year they had the riots which were in part fueled by texting flash mobs and now the bad guys have the crowds to hide in and use. Are your stores prepared? (Source Associated Press)

There is a huge shortage of cyber security executives in the U.S. - "shortages in the 20,000s to 40,000s for years to come" "We don't have enough security professionals and that's a big issue. What I would tell you is it's going to be a bigger issue from a national security perspective than people realize," said Symantec Corp.'s Chief Executive Enrique Salem recently to Reuters. The NSA is actually working with universities to set up new cyber-ops programs to expand U.S. cyber expertise needed for secret intelligence operations. And in the UK the same problem exists. (Source

Fashion and accessories internet sales top $9.6 billion in 2012 in China, no signs of slowing down. Is it more lucrative to build stores in China or upgrade your e-commerce site? The hurdles of opening and staffing your store, luxury taxes of 38% and building your brand may have you thinking twice. (source

Video: Convenience store shootings prompts safety proposal reportThe Late Night Retail Working Group in Indianapolis, Indiana, issued a report Tuesday with recommendations to improve safety for convenience store employees. The report came in response to several shootings over the past few years in central Indiana, but friends and family of the victims said they are still not satisfied. The 41-page report included input from victims' families, the Indiana Petroleum Marketers and Convenience Store Association (IPCA), and the Indiana Department of Labor, with ideas to improve training for managers in workplace violence, installing bulletproof glass, improving lighting, installing panic alarms and additional cameras, and conducting safety audits of stores. To view the report - (Source

Indiana legislator calls for Convenience store safety regulations. High Risk locations, defined as stores with two or more robberies or other violent crimes within a year, would be asked to comply with a series of "best practice" safety measures that convenience stores voluntarily adopt to protect their workers. The long list of recommendations run from low-cost items like improved lighting to high-cost items like bullet-proof enclosures that can cost up to $45,000. (source

Check fraud suspect pleads guilty to $1.8M in theft. Recruiting homeless people off the street, opening small checking accounts then going shopping was the idea behind the scheme used by a group in Spartanburg. Now 40 people have been convicted, and one of the ringleaders to the group was sentenced to 57 months behind bars. (source

Chicago police release photos of South Side robber hitting at least six stores, most of them small retail stores, over the last month and they're asking for help identifying the individual. Area South detectives are asking for help finding the man, who has been targeting the shops in the late afternoon and evening in the South Chicago, Calumet, Gresham and Morgan Park police districts. The robberies linked to the man happened between May 9 and May 25, between about 4:30 p.m. and 9:30 p.m., according to police. Hitting a Family Dollar store on one occasion. (Source

Law enforcement agencies nationwide are embracing online video (YouTube) to cast doubt on false claims and offer their own perspective to the public After years of seeing officers' misconduct captured on video, police departments across the nation are trying to use the medium to their advantage, releasing footage of their own to rebut allegations and to build trust within communities. One department even posted video of an officer punching a woman to show why he was fired. (Source Associated Press)

Click here to watch videoTwo teens accused of burglary, arson at a Family Dollar Store. Authorities say two teenagers were arrested in eastern Arkansas after they allegedly broke into a Family Dollar store and set it on fire. Police arrested the teens on suspicion of commercial burglary, theft and arson. Fire officials say the blaze destroyed the Family Dollar store and an adjacent Laundromat. The sheriff says the teens admitted breaking into the store and using lighter fluid to start the blaze. (source


Press ReleaseWicklander-Zulawaski & Associates, Inc. logo
Wicklander-Zulawaski & Associates, Inc.


International Association of Interviewers to Launch at the National Retail Federal Conference.

We proudly announce the formation of a new association - the International Association of Interviewers. (IAI) This association will fill a unique niche for the interview and interrogation community.

IAI is the brainchild of the creators of the Certified Forensic Interviewer (CFI) designation who recognized the need for ongoing education and collaboration among individuals whose job responsibilities included interviewing, interrogation and investigations. IAI members will include loss prevention, law enforcement, risk management, audit, and human resource communities. Creation of the International Association of Interviewers takes investigative interviewing and interrogation to the next level of professionalism.

The association will launch June 20, 2012 at the National Retail Federation Conference (NRF). Come and visit us at Booth #330. If you elect to join during the NRF conference you will receive a discount on the membership fee and immediately start enjoying the benefits of IAI. All members who join before December 31, 2012 will be considered Charter Members, an additional mark of distinction.

  Subscription to the IAInsider Journal (formerly the CFInsider Journal)
  Access to Discussion Blogs/Forums
  Links to Past Articles
  Links to Organizations
  Access to the full membership directory
  Interview Support
  Free Legal Updates
  Access to surveys & results
  Tips & Tools
  Up to date exam information
  Social Networking (Twitter, Facebook, & LinkedIn)
  Significant discounts on webinars, conferences, seminars, books, self-studies and more

While the Certified Forensic Interviewer (CFI) designation is not required for an individual to become an IAI member the association is a pathway to obtaining the designation given the education and resources available to its members. Even if an IAI member chooses not to become a CFI he will benefit from his interactions with the high concentration of CFI thought leaders. For more information about IAI please visit our website at,

L. Wayne Hoover, CFI
Partner Wicklander-Zulawski & Associates
Vice-President CFI Programming

For more information contact:

L. Wayne Hoover, CFI
Partner/Vice-President CFI Programming
Wicklander-Zulawski & Associates
800.222.7789 x 107
William "Bill" Pawlucy
Executive Director IAI
International Association of Interviewers
International Association of Interviewers logo


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Upcoming Articles

Gregg Smith, Director Loss Prevention -
The Children's Place - The First Year



Know about an event we should feature here?
Let us know.

NRF LP Conference June 20-22

National Food Service Advisory Council Conference. August 5 -8.

2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!

Coalition of Law Enforcement and Retail


3rd Annual Training Conference

Sept. 17 - 20, 2012
Dallas, TX

here for more information.

Register here.


Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:

2012 Thought Challenge Awards Committee

Northern Michigan University

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here

Protection with Class. Where EAS meets elegance. Visit WG at NRF Booth 1401 - WG

eBay News

eBay Announces Warren Buffet Charity Auction Sets Another Record @ $3.5M

eBay leadership announces recording setting charity auction to dine with Warren Buffet sets record for annual event. It was reported that a deep-pocketed anonymous bidder forked over nearly $3.5 million in a Glide Foundation Charity Auction to dine with the billionaire. The charity event set a record for the Glide Foundation, which helps the homeless, located in San Francisco’s Tenderloin District. Glide’s Reverend Cecil Williams had an enthusiastic reaction to the bid. "We were at a point around $1.2 million last night and we were thinking it wasn’t going to work like it did last year," he said, referring to last year’s previous record setting auction of $2 million. Things didn’t look promising just moments before the close of bidding, until with only seconds left the donor called with the bid to save the day. The event has brought in more than $14.6 million in the past 13 years for Glide, which serves meals to the needy and runs a church in San Francisco’s blighted Tenderloin district. Last year’s record take was $2.63 million. "You change lives," said Buffett, 81, addressing Glide workers, volunteers and donors in a video played at the gathering before the bidding ended. "I congratulate you." Click here for full article.

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4th Annual Charity Golf Tournament - Tuesday, June 19th during the NRF Show - click to register
LPNN - Loss Prevention News Network

The Drug Store Industry's ORC Leaders, Part 3 of 4

Click here to watch video.

*New web format now supports watching these episodes on Apple and Android devices.

The Drug Store Industry's ORC Leaders, Part 3
with Joe LaRocca, senior retail partner and senior advisor of Asset Protection for the NRF, Jerry Biggs - Walgreens Director of ORC, Jim Lynch - CVS's Dir. LP Corp. Investigations & Security, and Cathy Langley - Rite Aid's Senior Director of Asset Prevention. This series is a specialized and focused group, all from the same industry that happens to probably be the most impacted retail segment of all as it relates to Organized Retail Crime. We talk about where they are and how they measure what they're doing in regards to tackling ORC. From staffing ORC positions to leading them, this group gives you the ability to hear about how ORC is impacting the drug store industry and how they're responding. Filmed Feb. 2012


Season One Episode Release Dates

June 11 The Drug Store Industry's ORC Leaders, 4 part episode
June 18 Bill Titus, VP Loss Prevention & Safety at Sears Holdings Corp, 3 part episode
June 25 The Big Box & Specialty Store ORC Leaders, 5 part episode


Attention vendors. Post your commercials on these episodes. For more info contact us.

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ORC News - Sponsored by Universal Survellience Systems

ORC gang of 5 Portland gang members from "The Rollin 60's Crips" busted in Boise, Idaho may be involved in thefts in Nampa, Twin Falls, and Pocatello - The investigation is ongoing and may warrant follow-up by retailers Authorities say all five are being held in the Ada County Jail on a variety of burglary and grand theft charges. The suspects were nabbed stealing items late last week or caught helping others take merchandise valued at more than $5,000. Investigators say the suspects stole the goods with the intent of shipping them back to Portland. Officers say the five suspects have been implicated in a string of retail merchandise thefts throughout SW Idaho and Oregon. Stores targeted in the Boise market include national retailers or merchants located in outlet malls. They were busted at the Boise Factory Outlet. (Source (source

40th Fraudster in $2M ORC gang pleads guilty yesterday in Federal court. A Spartanburg, South Carolina woman is the last defendant and 40th to plead guilty in a scheme to steal nearly $2 million though check fraud. Authorities say the group recruited people to get fake IDs and open checking accounts. The recruits were taken shopping where checks were used to buy expensive items. Recruits were told to report their checkbooks stolen. The items were resold and the profits shared. Prosecutors say Church is the 40th person to enter a plea as part of the conspiracy operated by Hope Mitchell, who is now serving nearly five years in prison. (Source

Possible ORC? Two men shoplifted 50 cans of Red Bull from a Wawa store in Palmyra, PA right outside of Philly. One suspect was apprehended and is not cooperating with identifying the second suspect. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

5 Minutes. 8 Cameras. Installed. The New Stealth Tracker CCTV Camera. Place your cameras on any track lighting mount anywhere in your store and kiss your cabling goodbye. USS. Visit us at NRF Booth 1101.

Vendor Spotlight

Universal Surveillance Systems Recognizes Stanley Security Solutions for their Outstanding Support for Charity and the LP Community

USS applauds Stanley Security Solutions (SSS) for their enthusiastic charitable support in helping the National Center for Missing and Exploited Children through their Gold level sponsorship of the 4th Annual Charity Golf Tournament on June 19 in concurrence with the NRF Conference.

"In addition to being industry leaders, Stanley Security Solutions possesses a generous spirit and a commitment to helping those in need," said Adel Sayegh, President and CEO of USS. "Because of their open-handed giving, many missing and exploited children will receive the help they need. I can’t thank them enough for their bountiful contribution to such a deserving organization."

SSS is a security solutions company that provides automatic and security doors, as well as a wide range of other security hardware to schools, hospitals, government buildings and retailers. Multitudes of customers rely on SSS’ unobtrusive security solutions and market-leading products that support the LP industry by providing a multitude of various security answers.

Stanley Security SolutionsThe 4th Annual Charity Golf Tournament is sponsored by Universal Surveillance Systems, LLC. The tournament is held on Tuesday, June 19th during the week of the NRF conference and all proceeds go to the National Center for Missing and Exploited Children.

Share Your Thoughts

Vendor Spotlight

Vector Security
Vector Security Gets a New Look and
Offers a New View on "Intelligent" Security

New Branding Positions Vector Security as Provider of Intelligent, Tailored Solutions

PITTSBURGH, June 12, 2012 – For the first time in 26 years, Vector Security is refreshing its brand strategy to highlight the overall customer experience and position the company as a leading provider of security and security related solutions tailored to customer needs and business objectives.

The new branding consists of a refreshed Vector Security logo and the introduction of a new tagline for the company, "Intelligent security tailored for you."

"Our new branding reinforces our commitment to meeting the unique needs of our customers," says Pam Petrow, President and CEO of Vector Security. "Our goal, as always, is to build lasting relationships with them to meet their security needs today and into the future."

"The Vector Security brand underscores what is important to customers," says Art Miller, Vice President of Marketing for Vector Security. "Research shows that our customers see us as a reliable, dependable and relationship-driven provider of quality products and services. From design to installation to service, we are focused on delivering an exceptional experience that is consistent and valued by customers no matter what office serves them or which people they engage across any of our service territories."

The new branding includes increased customer communications and an improved website, both of which educate customers on security and security-related best practices. The new website, which will launch later this summer, will also showcase new products and services provided by Vector Security and its preferred partners that can offer added convenience and protection.

For more information contact:
Art Miller
Vice President, Marketing

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LP Region Mgr, Logistics Sears Nationwide Sears Holdings Corp.

Territory LP Mgr

Hometown Stores Indianapolis, IN Sears Holdings Corp.
Loss Prevention Mgr Kmart Decatur, IL Sears Holdings Corp.
Loss Prevention Mgr Kmart Homewood, IL Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Steubenville, OH Lowe's
Dept Mgr Store LP & Safety Lowe's Fairbanks, AK Lowe's
Dept Mgr Store LP & Safety Lowe's Fayetteville, NC Lowe's
Area Mgr - AP All Facilities Mount Crawford, VA Walmart
District Operations Mgr Home Depot Hartford, CT Home Depot
District Operations Mgr Home Depot Phoenix, AZ Home Depot
Asset Protection Mgr Home Depot Phoenix, AZ Home Depot
Regional LP Mgr Meijer Jenison, MI Monster
Loss Prevention Mgr Six Flags Lake George, NY CareerBuilder
Bilingual Regional LP Mgr Rent-A-Center Miami, FL CareerBuilder
District LP Mgr Big Lots! Baltimore, MD Big Lots!
District LP Mgr Big Lots! Fort Myers, FL Big Lots!
District LP Mgr Big Lots! Portland, OR Big Lots!

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On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Children's Place building a best in class LP program

Shawn McRay was promoted to Associate Manager - LP Distribution for The Children's Place.
Jennifer Chin was promoted to Associate Manager of LP Operations for The Children's Place.
Mike Matz was named Regional Loss Prevention Manager for the NY Metro Region for The Children's Place.

Be on the lookout for this week's article:
 "Gregg Smith, Director, Loss Prevention, The Children's Place - The First Year."

Skip Clark was named Sr. Director of Asset Protection Operations for Winn Dixie.
Dino Scaccia was transferred from Old Navy to Gap Specialty Stores- East as Director of Loss Prevention.

Post Your New Job or Promotion! Click Here

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Your Career - Sponsored by 3VR

Even Star Employees Become Disengaged if Not Managed Properly Imagine your most loyal and engaged employee. Whatever you do, don't take this employee for granted. According to new research, if you fail to manage your star employees properly, they quickly can become disengaged.  (Plant a tree)

Five Leadership Skills that Increase Engagement Few issues are more important to the success of a safety process than having supervisors and employees who are actively engaged and committed to it. While much has been written on the subject of leadership, Gallup research shows that only 29 percent of the U.S. work force is engaged.  (Get 'em excited)
From Casual to Committed: How Alignment and Engagement Can Create Positive Accountability "If your employees don't know where you're going, almost any road will get them there." These are words that send chills through the hearts of leaders everywhere.  (Follow the Positive Accountability Model)

Benefits of Employee Recognition in the Workplace: Reduced Risk & Raised Revenues Retaining engaged and talented employees is an important component in curbing risk. When you have offices, departments, and teams of loyal, committed, trained and qualified staff, you are reducing your risk.  (Right? Wrong!)


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Tip of the Day - Sponsored by Vector Security

Bombarded With Offers

With the annual NRF Conference a week away it’s a good time to consider how your time will best be spent. There’s value in the educational component, the trade-show component, and the social gatherings. Some will try to influence the time you spend with them with drawings, contests, and free give-aways. Be cautious my friends. If your company is paying the expenses for your attendance you are expected to act in their best interest. There is a difference between dropping your business card in a fish bowl for a random drawing and receiving monetary compensation from a vendor for your time. If you go or stay for the give-away what you’ve lost is far more valuable.

John Velke
VP Loss Prevention & Safety
Total Wine & More

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