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June 8, 2011

Loss Prevention & Safety Recruiters Since 1983

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FRIDAY FOCUS

Coming June 10:
Bill Titus
Vice President
Loss Prevention
Sears HC

Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

LP Program Spotlight
eBay's PROACT Team







Know about an event we should feature here? Let us know.



Complimentary Webcast:
Enhancing Your Operational Audit Process


June 29, 2011
2:00 p.m. EST




Women in LP Caucus
Mentor Program
Register Here



August 7-10, 2011
National Food Service Security Council
32nd Annual Meeting

Hyatt Grand Champion
Indian Wells, CA




October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV
 




 


The 7th annual Organized Retail Crime survey published by the NRF shows nearly 94% of the 129 retail companies surveyed were victims of ORC in the last 12 months, the highest number in history, with 13% of the ORC apprehensions leading to violence and 41% involved in "gateway crimes" including drugs, weapons and gang activity.  The most notable finding was that 12% involved collusion between internal and external actors.  Lastly, the overall feeling in the community, 84.8% believe ORC has increased over the last three years.  For your copy of the survey ORC Survey - nfr.com

Tune in to CNBC tonight (Wednesday) at 9p, 10p, 12a or 1a ET to watch Crime Inc: Stolen Goods.  It also features one case that CNBC became interested in as a result of officer Sgt. Ostjic's proactive approach to ORC in Polk County, Florida, after he was recognized by the NRF in 2008 as the Retail Officer of the Year with his case "Operation Beauty Shop" which led to the apprehension of an 18-member ORC gang.  This year's case involves Bealls, Bealls Outlet, Big Lots and Lowes.  Great show!   (Source westorlandonews/com) (Source orlandosentinel.com) (Source cnbc.com - main web site page for the show)


Pep Boys Q1 reports same store sales down 0.6% with sales up 0.7%
Tops Holding Corp Q1 reports same store sales up 3.6% with sales up 5.6%
Ahold Q1 reports U.S. same store sales up 3.2% with U.S. sales up 7.4%

Walgreens names Steve Pemberton Divisional Vice President of Diversity as the company's first diversity officer.  Pemberton will be responsible for ensuring that Walgreens demonstrates cultural and workforce diversity and will take the lead on directing activities to help serve diverse markets and populations, including customers in medically underserved areas, food deserts and urban areas.  In addition, Pemberton also will help strengthen relationships with diverse suppliers and communities.  Kathleen Wilson-Thompson, SVP and Chief Human Resources Officer said "With Steve's drive, impressive background and insight, we are confident he and his team will build upon the philosophy that diversity is less about what you look like, but more about what you think."  (Source retailingtoday.com)

In the fight against counterfeit goods worldwide, WISeAuthentic releases their new technology in Switzerland this week and is based on proven public key interface technology that creates an electronic certificate containing the product's identity code. The electronic identity is stored securely on a SmartCard. Retailers and customers use the SmartCard to authenticate the product instantly. The solution is impossible to replicate and comes at a fraction of the cost of lost sales from counterfeits.  (Source prnewswire.com)

Barnes & Noble Inc. (BKS), the largest U.S. bookstore chain, sued LSI Corp. (LSI) to prevent the chipmaker from demanding patent royalties on sales of the Nook digital reader.  LSI notified Barnes & Noble on June 29, 2010, and at other times of "its intention to pursue claims of infringement of the LSI patents," the New York-based bookseller said in a complaint filed June 6 in federal court in San Francisco.  The preemptive move reflects the legal headaches Barnes & Noble is facing since it began manufacturing a technology gadget in 2009.  The company was named in 14 patent-infringement lawsuits last year, up from three in 2008, according to Bloomberg Law data. Including LSI, the company is involved in nine complaints so far this year.   (Source bloomberg.com)

Americans are fed up with bad customer service, with 64% walking out of stores due to poor assistance and 67% hanging up on a call before their problems are even addressed, according to Consumer Reports new survey.  The most annoying gripe is not being able to get a person on the phone, followed by rude salespeople.  (Source 93rockon.com)

An Ohio man has pleaded guilty in federal court to selling more than $1 million worth of counterfeit financial and tax preparation software on eBay and faces over 25 years in prison and has agreed to a money judgment.   (Source computerworld.com)

W
ith no official laws banning the entry of counterfeit goods into Canada, the Canadian Prime Minister's administration is under pressure from the largest business lobbying groups in both Canada and the United States that are requesting this enhanced power for Canadian customs be put on the agenda of perimeter-security talks between Washington and Ottawa.  "The Canadian and U.S. Chambers of Commerce are very concerned about the weak enforcement of intellectual property rights in Canada." Over the past several decades, the trafficking in counterfeit goods has grown exponentially -- so much so that almost every developed country has adopted legislation making the importation of counterfeit and pirated goods an offence and has empowered customs officials with the ability to seize these goods."  The Canadian Chamber of Commerce estimates Canada losses $30 billion annually in lost revenue and costs for the owners of intellectual property rights.  Chris Gray of the Canadian Chamber of Commerce says "You name it -- anything that can be reverse-engineered, it's coming across the border in droves."  (Source theglobemail.com)

Four people were indicted on identity theft charges for a $1.5 million bank ATM skimming operation they operated in Chicago, New York City and Miami where they used a device to secretly record bank account information during the use of an ATM or bank teller PIN pad.  Being Romanian and Austrian citizens, they face over 60 years in prison each.  One would wonder if they have any information about the group that was involved in the Aldi or Michael's PIN pad operations.  (Source chicagotribune.com)

At one Murphy USA gas station in Suffolk County, VA, a skimming scam problem has already hit 16 customers using their debit cards saying money has been stolen from their accounts from as far away as California.  Officials are concerned the number could turn into hundreds as the gas station sits on a major corridor.  (Source wavy.com)

In a speech late Tuesday afternoon, Federal Reserve Chairman Ben Bernanke "said that the U.S. economy wasn't growing as fast as had been expected this year, in part because damage to industrial supplies in Japan following its catastrophic tsunami and nuclear disaster has disrupted imports from that country."  It is impacting us and now Japan is saying more nuclear radiation leaked then they originally thought as well giving rise to concerns over possible U.S. exposure.  (Source Associated Press)

Aeropostale has, in fact, given the Loss Prevention responsibilities to the Vice President of Operations, Jay Eaton, and has no plans to fill the recently eliminated vice president of LP position.  Jay Eaton is scheduled to attend next week's NRF LP Conference. 

With 26 deaths and 2,648 reported cases of the "world's deadliest E coli outbreak" in Europe, with Germany hardest hit, may be "abating" with overall new infections "clearly going down."  Fresh produce sales are down 40% in German grocery stores.  (Source Associated Press)

Two unarmed insurance fraud investigators in Louisiana were killed yesterday when they visited the office of an insurance agent who was under investigation.  The agent then killed himself after holding police at bay for hours.  (Source Associated Press)




Annual Technology Showcase and Golf Outing

June 29-30, 2011
Hilton Hotel
Beachwood, OH


Please see our
Invitation and Agenda

 

 

eBay Acquires Magento E-Commerce Platform

eBay Inc. has acquired Magento, founder of an open source e-commerce platform, such a move that will aid eBay progress its gears for online store developers. Magento is a popular open source e-commerce solution that enables merchants to be highly creative and flexible when building out the content and functionality of their online stores. For eBay, the deal will allow it to accelerate development of its own platform, which the company hopes will become an all-in-one resource for merchants and retailers. Magento's platform is structured to be modular and flexible, so that e-commerce manufacturers can have tight grip over how they put up their online stores. "Technology-driven innovation is blurring the lines between online and offline commerce, changing the way consumers shop, and enabling retailers of all sizes to benefit from the latest innovations from the developer community," said John Donahoe, President and Chief Executive Officer, eBay Inc.  (Click here for full article)


For further information on PROACT email inquiries to; PROACT@eBay.com

eBay Direct - Click Here  -  (notify - info - questions)

 

 

Job Opening

Company

Location

Origination

ORC Investigator Walgreens Texas Walgreens
Regional Loss Prevention Mgr Burlington Coat Factory AL, MS, TN Region Burlington Coat Factory
Regional Loss Prevention Mgr Burlington Coat Factory AR, LA, OK Region Burlington Coat Factory
Regional Loss Prevention Mgr Burlington Coat Factory Metro NY, NJ and CT Region Burlington Coat Factory
Regional Loss Prevention Mgr Burlington Coat Factory San Antonio Region Burlington Coat Factory
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Washington DC Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Redwood City, CA Sears Holdings Corp.
Regional LP Mgr Sears Holdings Corp. Atlanta, GA Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential California Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening

Company

Location

Origination

Loss Prevention Mgr Amazon West Columbia, SC SimplyHired
Regional LP Mgr Williams-Sonoma San Francisco, CA SimplyHired
District LP Mgr Abercrombie & Fitch Hartford, CT Abercrombie & Fitch
District LP Mgr Abercrombie & Fitch Houston, TX Abercrombie & Fitch
District LP Mgr Abercrombie & Fitch Philadelphia, PA Abercrombie & Fitch
Regional LP Mgr Dollar General Central Texas Dollar General
Regional LP Mgr Express Denver, CO Express
Global DOT/HAZMAT Compliance & Corp Security Mgr STERIS Mentor, OH Indeed
Retail LP Mgr Bon-Ton Edina, MN Indeed
AP Business Partner Mgr Target Los Angeles, CA Target
LP Systems Programmer Kohl's Menomonee Falls, WI LPJobs
Resource Protection Mgr Six Flags Agawam, MA LPJobs
Asset Protection Mgr The Home Depot Port Richmond, PA The Home Depot
Asset Protection Mgr The Home Depot Louisville, KY The Home Depot
 

Peter Evans was named Corporate Investigator for the Sullivan Family of Companies.
Philip Martinez was named Loss Prevention Manager for Dick's Sporting Goods.
Mark Pagan was named Regional Loss Prevention Investigator for LifeWay Christian Stores.

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Interesting how the social dynamics of a small industry mirror, somewhat, the same social dynamics of a family, with the holidays and conferences almost being one in the same, where we're excited to visit with old friends and colleagues, yet cautious about the battle lines business and careers at times necessitate or cause.  At the end of the day, it's all about doing what's right for the industry, adding value, helping people, and continuing to help evolve the industry.  And while each executive has their individual agendas, it's important to remember that we are all part of one industry and we all share one goal - to guide, nurture, and evolve it.

Just a Thought
Gus Downing  

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