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May 23, 2011

Loss Prevention & Safety Recruiters Since 1983

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FRIDAY FOCUS

Coming May 27
:
Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

Coming June 3:
Doug Marker
Vice President, LP, Risk and Audit,
Michael Stores, Inc.

LP Program Spotlight
eBay's PROACT Team






Know about an event we should feature here? Let us know.




 



NOW UNDERWAY:
University of Florida
Security Research Project


Sr. LP Executives can email rhollin@ufl.edu for NRSS Survey


 




Women in LP Caucus
Mentor Program
Register Here



 



August 7-10, 2011
National Food Service Security Council
32nd Annual Meeting

Hyatt Grand Champion
Indian Wells, CA





October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV




 




 




 

 

Counterfeit Nike shoe ring busted in Austin, Texas where two stores were selling counterfeit merchandise ranging from Nike, Gucci, Christian Dior, Coach, Burberry, and Louis Vuitton.  (Source kxan.com)

On Friday in Phoenix, Arizona, police seized $200,000 in counterfeit fashion goods at Bella Boutique and arrested the store's owner.  (Source kvoa.com)

Ann Taylor Q1 reports same store sales up 7.8% with sales up 10%
Hibbet Sports Q1 reports same store sales up 6.8% with sales up 10.4%
Aeropostale Q1 reports same store sales down 7%

Verizon Wireless customers who tried to pay their bills online last week may have been hit by a hacker who created look-a-like pages that asked for personal information.  The hackers did not breach Verizon, but merely attempted to intercept customers.  (Source msn.com)

Early results of the Scan It test going on at Ahold USA's Stop & Shop where customers scan their own merchandise in the isles into what looks like a smartphone show those shoppers spend 10% more than the average customer.  With targeted coupons popping up while they're shopping and the control that consumers feel while using the Scan It technology, sales are increasing because of it.  With results like this, expect it to be everywhere in a very short time.  (Source southcoasttoday.com)

A&P received bids for 12 of the 25 Super Fresh stores they're trying to sell as a result of their bankruptcy. Source supermarketnew.com)

The Loss Prevention Foundation reports 19 executives earning the Loss Prevention Qualified designation and 23 executives becoming Loss Prevention Certified with 29 new members.   

Linkedin raised $352 million from investors in last week's IPO and then more than doubled the share price from its $45 opening price.  (Source Associated Press)

Dish Network who just purchased Blockbuster does not track shrink and it has been said they don't see a use for Loss Prevention. 

3VR, Inc., the video intelligence company, today announced that the CrimeDex online community of more than 2,500 fraud, loss prevention and law enforcement professionals will now be used by almost 200 members of the Northern California Organized Retail Crime Association (NCORCA).  CrimeDex is a social network that allows law enforcement and business to share business-related crime information. Alerts are created and sent through the entire CrimeDex network to identify criminals wanted for a variety of crimes from check fraud to shoplifting to more serious violent crimes. CrimeDex issued more than 414 criminal alerts last year leading directly to apprehensions such as a Roseville, CA repeat offender Freddie McBride, Jr. Currently, CrimeDex houses information -- photos, videos and aliases -- on nearly 200,000 crimes, suspects and wanted criminals.  (Source yahoo.com)

Shoplifter dies after jumping off a bridge during a chase after shoplifting from the Short Hills Mall Neiman Marcus store in New Jersey on Saturday.  (Source northjersey.com)

 

 

Nations Retail Security Survey - Online Form
The 2010 National retail Security Survey is out
Go online and complete yours. 
Haven't received it?
Contact Professor Hollinger
rhollin@crim.ufl.edu
or call 352.392.0265 (x320
)

 

eBay Global Asset Protection Counterfeit Case Leads to Jail Sentence

eBay Global Asset Protection team supports United Kingdom law enforcement agencies with detecting, identifying, monitoring and providing information on two suspects suspected of selling counterfeit jewelry items that leads to jail sentence for the couple. The couple admitted a string of charges related to selling items including bracelets, bangles and necklaces likely to be mistaken for Tiffany & Co products. Both were ordered to pay a substantial monetary fine and were handed a 12-month community order involving 200 hours of unpaid work. The suspects faced four counts of selling and offering or exposing for sale goods bearing a false trademark and faced further charge of engaging in a commercial practice which is a misleading action containing false information. eBay takes aggressive action on sellers of alleged counterfeit products through its VERO program.  (Click here for full article.)


For further information on PROACT email inquiries to; PROACT@eBay.com

eBay Direct - Click Here  -  (notify - info - questions)

 

 


George and Frank Luciano of Civil Demand Associates, Inc.



          A Father & Son Story



                      Putting the retailers brand 1st with compassion & respect



In 1986, on my first trip to Los Angeles,  I found myself in George Luciano's office when he was the Vice President of Loss Prevention for Zody's, a now defunct retailer.  Having just started our search business three years earlier and not having a lot of these types of meetings under my belt, I was a little nervous.  After all, George was a well-known industry leader that knew everyone, including my father who had been in the LP industry as well for 30 years.  With that pressure and being a young upstart, I was absolutely elated to find an industry leader who was so engaging, open and gracious that, to this day, that meeting stands out in my memory.

This man took the time to meet with virtually an unknown headhunter at the time and share his thoughts, his vision and his genuine passion for the industry.  And that's where I first learned about his passion for the contribution that a civil demand program can make to an LP program and the impact it can have on a retailer.  Little did I know at the time that George Luciano was becoming one of the pioneers of an industry that has become a significant contributor to the retail industry's ability to legitimately recoup their cost, generate revenue and reduce shrink all in one process.   

In the 80's, George was a consultant with Civil Demand Associates and, in 1990, became part owner.  George early on engrained his sense of passion and integrity into the fabric of the company and, in 1988, they hired his son, Frank Luciano.  With the apple not falling far from the tree, Frank brought the same passion and integrity and started off doing every job imaginable and earning his stripes while under the watchful eye of his father -- something this writer can attest to as being a double-edged sword.

With the first question from virtually every retailer in the beginning being how's your Dad, and understanding the impact he could have on his father's reputation, Frank quickly became a subject matter expert in the business.  This professional and personal necessity coupled with George's leadership, knowledge and network enabled Frank to start building his own reputation and, quite frankly, helped lead to Frank becoming one of the industry's national experts on civil demand today.

As the first independent company to offer this service to the retail industry, Frank has managed it over the last 23 years with an emphasis on listening to the industry and being committed to constantly improving performance and enhancing recoveries.  Understanding their value proposition, Frank has led their seamless integration efforts by building interfaces for the various case management systems in the industry and being actively involved in numerous state legislative efforts regarding civil recovery statutes.

Their commitment to the industry goes beyond the function and extends, similar to extended family relationships, to their family of clients.  Insofar as protecting their clients' brand and representing it both professionally and compassionately by handling each case -- each call with respect and with the understanding that they have an obligation to take care of their clients' customers.  While oftentimes they're dealing with the nation's youth they realize, once again, that it's all about family and, while they have a job to do, it's also about helping kids and working with parents.

With over 150 clients, this firm has added value to the industry and their guiding three principles -- is it good for the industry? -- is it good for the company? -- and is it good for the people? -- exemplifies their long history and success and shows their core values.
 

Share Your Thoughts

 

Job Opening

Company

Location

Origination

ORC Investigator Walgreens Texas Walgreens
Regional Loss Prevention Mgr Burlington Coat Factory AL, MS, TN Region Burlington Coat Factory
Regional Loss Prevention Mgr Burlington Coat Factory AR, LA, OK Region Burlington Coat Factory
Regional Loss Prevention Mgr Burlington Coat Factory Metro NY, NJ and CT Region Burlington Coat Factory
Regional Loss Prevention Mgr Burlington Coat Factory San Antonio Region Burlington Coat Factory
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Washington DC Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Redwood City, CA Sears Holdings Corp.
Regional LP Mgr Sears Holdings Corp. Atlanta, GA Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential California Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening

Company

Location

Origination

Loss Prevention Mgr Sears Holdings Corp Hyannis, MA Sears Holdings Corp
Loss Prevention Mgr Sears Holdings Corp Austin, TX Sears Holdings Corp
Loss Prevention Mgr Kmart/Big Box Huntington, NY Sears Holdings Corp
Loss Prevention Mgr Apple, Inc. Cupertino, CA Indeed
Loss Prevention Project Mgr Apple, Inc. Cupertino, CA Indeed
Asset Protection Mgr The Home Depot Nashville, TN The Home Depot
Store LP and Safety Mgr Lowes Opelousas, LA Lowes
Asset Protection Mgr Genuine Parts San Diego, CA iHireSecurity
District G LP Mgr The Kroger Co. Richmond, VA WorkInRetail
Regional LP Mgr Work Place Diversity/
  AutoZone
Denver, CO America's Job Exchange
Loss Prevention Mgr Sears Holdings/Sears Valley Stream, NY Sears Holdings Corp
Loss Prevention Mgr CVS Pharmacy Philadelphia, PA Indeed
Regional LP Mgr Central Parking System New York City, NY Indeed
Regional LP Mgr Central Parking System Philadelphia, PA Indeed
Regional LP Mgr Central Parking System Los Angeles, CA Indeed
Regional LP Mgr Central Parking System Washington, DC Indeed
Regional LP Mgr Central Parking System Atlanta, GA Indeed
Regional LP Mgr Central Parking System Houston, TX Indeed
Regional LP Mgr Central Parking System Miami, FL Indeed

Regional LP Mgr

RadioShack Massapequa, NY SimplyHired
Mgr District Asset Protection Sports Authority Dallas/Ft. Worth, TX RetailGigs
Loss Prevention Mgr Macy's State Street Chicago, IL Macy's
Store LP and Safety Mgr Lowes Milledgeville, GA Lowes
ORC Investigator Fry's Tolleson, AZ WorkInRetail
AP Business Partner Target Metro New York, NY Target
Regional LP Mgr Dick's Sporting Goods Baltimore, MD SimplyHired
Safety and LP Mgr Ryder Rochester, NY SimplyHired
Regional LP Mgr Limited/Victoria's Secret Philadelphia, PA SimplyHired
EHS Professional Cargill Cleveland, OH Indeed
 

David Mozen named Loss Prevention Manager for New Breed Logistics.

Post Your New Job or Promotion! Click Here

 

Selecting the companies you want to work for is harder than you think.  It may not be the obvious list when you take into consideration geography, organizational structure, and success of the retailer, growth plans and growth opportunities for your own career.  Do some research on each company and open your mind to the small companies.  They have just as many opportunities as the rest.  They're harder to get in and communicate with, but if it's done right, you may be surprised.  One executive years ago sent a letter to a company president who didn't have an LP program and made some bold commitments.  He went on to build a very successful LP program there.  Be aggressive!

Good luck
Gus Downing

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