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May 18, 2011

Loss Prevention & Safety Recruiters Since 1983

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FRIDAY FOCUS
Coming May 20:
Doug Marker
Vice President, LP, Risk and Audit,
Michael Stores, Inc.

Coming May 27
:
Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

LP Program Spotlight
eBay's PROACT Team






Know about an event we should feature here? Let us know.




 



NOW UNDERWAY:
University of Florida
Security Research Project


Sr. LP Executives can email rhollin@ufl.edu for NRSS Survey


 




Women in LP Caucus
Mentor Program
Register Here


May 16-19, 2011
National Level Exercise



 



August 7-10, 2011
National Food Service Security Council
32nd Annual Meeting

Hyatt Grand Champion
Indian Wells, CA





October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV




 




 




 

 

Yesterday, the Royal Canadian Mounted Police in Ottawa, Canada seized $5 million in counterfeit clothing and accessories with labels such as Armani, Burberry, Louis Vuitton, Adidas, Gucci, Higo Boss, Lacoste, Tiffany and others.  Additionally, they seized hundreds of thousands of counterfeit Viagra and Cialis pills all destined for sale in Toronto and originating from China.  (Source yahoo.com)

A number of towns in the Chicago area are decriminalizing first-time shoplifting offenses under $300 and simply now issuing city ordinance violations in order to reduce the amount of time the officers have to spend processing an individual for a misdemeanor charge which takes up to two and a half hours.  Ordinance violations can be written in minutes with all the proceeds going to the city versus misdemeanor charge fines going to the state.  The problem is there is no central database connecting all the cities and enabling the police to determine who has first-time priors.  The bad economy is impacting city budgets which we'll now see at the store level.  (Source trilocal.com)

Another Houston store, Emily's Fashions, busted for selling counterfeit wallets and purses.  (Source click2houston.com)

Saks Fifth Ave. Q1 reports same stores sales up 10.2%
Abercrombie & Fitch Q1 reports same store sales up 10% with revenue up 22%
Dick's Sporting Goods Q1 reports same store sales up 2.1% with sales up 6.3%
TJX Q1 reports same store sales up 2% with revenue up 4%
Target Q1 reports same store sales up 2% with total revenue up 2.2%
Staples Q1 reports same store sales down 1% with revenue up 2%

Apple Stores all over the world are being burglarized almost weekly with multiple stores in Australia being hit.  Here in the U.S., the FBI is assisting in the investigations of more than a dozen Apple store burglary and smash-and-grab robbery cases from Connecticut to Virginia.  (Source stuff.co.nz)  (Source pcmag.com)

A new bill introduced in the Senate, The Electronic Communications Privacy Act Amendments Act, will update the 1986 rules by requiring that "U.S. law enforcement agencies get court-ordered search warrants before accessing electronic data stored with third-party vendors, such as cloud providers," thus protecting the privacy of cloud users. (Source csoonline.com)

Microsoft said yesterday that one out of every 14 programs downloaded by Windows users turns out to be malicious.  (Source csoonline.com)

The Food Marketing Institute announced that their 2012 Asset Protection Conference will be held on March 11-14 in New Orleans, LA.  For more information, contact www.fmi.org

California couple arrested in Philadelphia with 180 counterfeit credit cards.  The cards were blank, but had magnetic strips encoded with various bank customers' information.  Handwritten on the cards were the names of the banks and PIN numbers.  (Source msn.com)

Macy's in White Plains, NY apprehended a 54 yr-old woman yesterday shoplifting for her 62nd time being arrested.  (Source stamfordadvocate.com)

 

Upcoming event!
May 16-19, 2011
National Level Exercise

 

eBay PROACT Members Investigation Leads to Arrest of Teacher

eBay PROACT retail member, Hobby Lobby, conducted an investigation into the theft of expensive supplies that led to the arrest of a Florida teacher found in possession of nearly $800.00 in specialty art markers and other products. The retail investigators utilized the tools offered as part of being certified PROACT Plus members to ascertain the identity of the suspect, selling history and, based on a surveillance operation, the suspect, a local teacher and elected official on the county water & conservation board, was observed concealing merchandise and was subsequently taken into custody. Police responded to the Hobby Lobby located on East Colonial Drive in Orlando, Florida and, according to the arrest affidavit, two officers waited until the suspect exited the store with the stolen merchandise, six packs of expensive Copic markers as well as 80-some individuals -- worth nearly $800. That's a lot of money for pens, but spending time in jail can be costly, too.  (Click here for full article.)


For further information on PROACT email inquiries to; PROACT@eBay.com

eBay Direct - Click Here  -  (notify - info - questions)

 

 

Submitted by Bill Nichols, Regional Loss Prevention Director, Bed Bath and Beyond

That’s Not Fair!

For those of us raising or having raised kids, the exclamation "That’s not fair" is a familiar one. Usually, it is in response to a withholding of something to which they feel entitled, a removal of some perceived privilege, or a protest to a perceived unjust punishment.  As parents, we can come back with quips like "Life’s not fair," or "Get over it," and usually by bedtime it is no longer an issue. Life goes on and, hopefully, a lesson is learned.

In the business world, we oftentimes hear the words "That’s not fair." But what does that mean? What is "fairness" in the business world when dealing with employees? My general definition of fairness is "establishing reasonable expectations and following through on them." This requires communicating your expectations, and then ensuring that they are applied to all who are covered under those expectations equally. The open question here is: What is reasonable? One definition of reasonable is "not extreme," and I think that applies in a business setting. However, if the proper communication takes place when establishing expectations, any objections to "reasonableness" can be discussed, and modifications made to the expectations.

So, how do we react when a subordinate tells us "That’s not fair"? Our reactions as managers cannot, and should not, be the same as if we were reacting to a petulant offspring. First, we should listen to the complaint or grievance with an open mind. Second, we should explain in a professional manner what the company's position is on the issue in question. Finally, if the employee continues to question the fairness of an issue, the complaint should be taken to the next level of management for further discussion. If it is handled correctly, life goes on and, hopefully, a lesson is learned -- on both sides.

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Job Opening

Company

Location

Origination

ORC Investigator Walgreens Texas Walgreens
Regional Loss Prevention Mgr Burlington Coat Factory AL, MS, TN Region Burlington Coat Factory
Regional Loss Prevention Mgr Burlington Coat Factory AR, LA, OK Region Burlington Coat Factory
Regional Loss Prevention Mgr Burlington Coat Factory Metro NY, NJ and CT Region Burlington Coat Factory
Regional Loss Prevention Mgr Burlington Coat Factory San Antonio Region Burlington Coat Factory
Director of Asset Protection Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Washington DC Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Redwood City, CA Sears Holdings Corp.
Regional LP Mgr Sears Holdings Corp. Atlanta, GA Sears Holdings Corp.
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential Chicago, IL Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential California Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening

Company

Location

Origination

National Account Mgr Universal Surveillance
  Systems
Columbus, OH LPJobs
National Account Mgr Universal Surveillance
  Systems
Boston, MA LPJobs
National Account Mgr Universal Surveillance
  Systems
Minneapolis, MN LPJobs
National Account Mgr Universal Surveillance
  Systems
New York, NY LPJobs
National Account Mgr Universal Surveillance
  Systems
San Francisco, CA LPJobs
Market AP Mgr Wal-Mart Valdosta, GA Wal-Mart
Loss Prevention Mgr Amazon Phoenix, AZ jibe.com
Loss Prevention Mgr Sears Holdings Corp Laredo, TX Sears Holdings Corp
Area LP Mgr Ross Stores Richmond, VA Ross Stores
Area LP Mgr Ross Stores Denver, CO Ross Stores
Area LP Mgr Ross Stores Atlanta, GA Ross Stores
Area LP Mgr Ross Stores Chicago, IL Ross Stores
District LP Mgr Ollie's Bargain Outlet Columbus, OH Indeed
Sr. LP Mgr JC Penney Jackson, TN Indeed
Sr. LP Mgr JC Penney Brandon, FL Indeed
Sr. LP Mgr JC Penney Portland, OR SimplyHired
Sr. LP Mgr JC Penney Louisville, KY SimplyHired
District LP Mgr Dick's Sporting Goods Harrisburg, PA Indeed
Group LP Mgr (restaurant/food service) Deltona, FL Indeed
Mgr Physical/Personnel Security ScotiaBank Group Toronto, ON, Canada Workopolis
Store LP and Safety Mgr Lowes Fredericksburg, VA Lowes
Loss Prevention Mgr Sears Holdings Corp Macon, GA LPJobs
LP Field Mgr-E. Coast Remote Columbia Sportswear Portland, OR LPJobs
 

None to report.

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Was it hard work, going the extra mile, a terrific mentor, or being in the right place at the right time that got you where you are today? Chances are the answer is "all of the above." I think every senior Loss Prevention executive would also acknowledge that the key to their own success was surrounding themselves with great people. But that only scratches the surface. Once you have great people, the best leaders find a way to keep them, and keep them motivated. A wise man once said that the path to great success was one of having a "give and take" relationship with each subordinate: give the credit and take the blame. If you get this backwards, you won't keep the best people and you won't go far.

John Velke
V.P. Loss Prevention & Safety
Total Wine & More

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