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May 16, 2011

Loss Prevention & Safety Recruiters Since 1983

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FRIDAY FOCUS
Coming May 20:
Doug Marker
Vice President, LP, Risk and Audit,
Michael Stores, Inc.

Coming May 27
:
Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

LP Program Spotlight
eBay's PROACT Team






Know about an event we should feature here? Let us know.




 



NOW UNDERWAY:
University of Florida
Security Research Project


Sr. LP Executives can email rhollin@ufl.edu for NRSS Survey


 




Women in LP Caucus
Mentor Program
Register Here


May 16-19, 2011
National Level Exercise



 



August 7-10, 2011
National Food Service Security Council
32nd Annual Meeting

Hyatt Grand Champion
Indian Wells, CA





October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV




 




 




 

 

Tom Seng was named Director of Loss Prevention for Continental Services, one of the nation's top 50 dining service providers and Michigan's largest independent food management firm.

Last week, the L.A. County Sheriff's office recovered nearly $1.3 million in stolen plastic crates after a five-month investigation.  No one has been charged, but the 28 businesses, which include retailers, are being victimized at a rate of $1 to $2 million a year each.  The recovered property is par of a "complex web of crime" that is happening nationwide and growing.  With thieves getting $400 a box, any people don't think plastic is important.  With up to 68% of the U.S. Post Office's mail transport equipment disappearing every year, they're paying $10 million a year to replace lost and stolen equipment.  (Source sgvtribune.com)

Natick, Mass., police arrested 4 people this Saturday in what may be an ORC ring operating in the Boston area, with merchandise from T.J. Maxx, Macy's, Aeropostale, Bakers, Arden B, Spencer Gift and Bath & Body Works confiscated in one suspect's car.  (Source wickedlocal.com)

Nordstrom to roll out 5,000 internet-connected mobile checkout devices by the start of its anniversary sale in July.  (Source retailingtoday.com)

Ventura County Sheriff's Office found counterfeit money being used in three retail stores in Thousand Oaks.  (Source vcstar.com)

Why the Internet war will never end even with the proposed new Protect IP Act and Homeland Security's "Operation in our Sites" that its Immigration and Customs Enforcement Division (ICE) uses to shut down what they view as illegal sites:  "The remarkable ability of digital technology to reduce the transaction costs of information exchanges of all kinds has destroyed the business models, if not the businesses, on which content providers have operated successfully since at least the 18th century. That's when the first copyright law was passed in England."  The digital laws passed so far have been mere band-aids and how they evolve in the near future is critical and requires balance.  This article gives a great prospective of the impact that digital technology has had on the media industry and the consumer alike.  If you have 10 minutes, its worth reading.  (Source forbes.com)

J.C. Penney 1Q reports same store sales up 3.8
Lowe's 1Q reports same store sales down 3.3% with revenue down 2%

Best Buy to open 200 Best Buy Mobile stores by July 4th and 600 to 800 within five years while shrinking the bog boxes by 10% over the next three to five years.  As consumers continue to shift to buying electronics online and with increased competition from Target and Wal-Mart, Best Buy is reinventing themselves.  (Source fgj.com)

Borders may have a bidder for 225 stores which is almost half of the remaining stores.  (Source local12.com)

 

Upcoming event!
May 16-19, 2011
National Level Exercise

 

eBay Supports Investigation into Stolen Microsoft Product

eBay's Global Asset Protection team partnered with Redmond, WA law enforcement in the alleged theft of Microsoft property by an employee that led to an arrest. Ulugbek Shodmonov, 31, of Redmond is accused of shoplifting $9,900 worth of software from the company store on several occasions last fall while employed there. According to Redmond, WA Police, the investigation results led them to believe Shodmonov acquired the software by taking items from a locked room that was accessible only to employees and loading them into a laptop bag he had placed in a changing room beforehand.  (Click here for full article.)


For further information on PROACT email inquiries to; PROACT@eBay.com

eBay Direct - Click Here  -  (notify - info - questions)

 

 

Supplied by Jerry Biggs, Walgreens, Director - Organized Retail Crime Division


CHICAGO--(ENEWSPF)--May 12, 2011. Ten people have been charged in connection with a year-long investigation into organized retail theft and LINK card fraud Sheriff Thomas J. Dart announced Thursday.

"Operation Broken LINK" targeted suburban convenience stores engaged in illegal practices involving the Electronic Benefit Transfer cards known in Illinois as "LINK." Over the course of the investigation, the Cook County Sheriff's Office worked with the United States Department of Agriculture's Office of the Inspector General to identify vendors trading LINK benefits for cash, and dealing in stolen merchandise.

The Cook County Sheriff's Office first developed intelligence regarding the LINK card fraud in May 2010. Detectives were able to identify a number of stores in the city and suburbs that were giving customers cash back on their LINK cards in violation of USDA rules. In addition, many of these same stores were trafficking in stolen goods -- merchandise taken from the shelves of retailers like Walgreens and resold to impoverished customers for five times the original price. 

Through the use of undercover investigators, Cook County Sheriff's Police detectives and USDA agents methodically gained the confidence of owners and clerks at the target stores who were engaged in the illegal practices. Utilizing LINK cards provided by the USDA, undercover agents conducted monitored transactions at the businesses, regularly obtaining cash back and purchasing illicit items on the cards.

Stores identified as committing ongoing violations were:  Convenient Food Mart on the 1000 block of 25th St., Bellwood, Convenient Food Mart on the 1000 block of 25th St., Bellwood, Sam's Pantry on the 3200 block of St. Charles Rd., Bellwood, LNR Family Store (formerly Alqud's) on the 1000 block of South 5th Ave., Maywood, and Lox Food & Liquor on the 1800 block of St. Charles Rd., Bellwood.

Detectives identified similar patterns and practices of LINK card fraud and retail theft common to most of the vendors. Undercover agents would bring purportedly "stolen" merchandise to the establishments and ask for money in exchange. Of particular interest to the store owners were items such as razors and over-the-counter pharmaceuticals. The vendors would pay the seller a small fraction of the retail value of the item, then resell it in the store for five times the original cost. Some stores kept log books near the register to keep track of the money given to LINK recipients and the amount charged to each card.

On one occasion, an undercover investigator entered Sam's Pantry in Bellwood with a plastic bag containing "stolen" goods from Walgreens. The owner purchased three packages of Mach3 razors from the undercover for $3.00. The total retail value of the packages is $77.97. In addition, the undercover requested a "one-for-one" transaction in the amount of $40.00, which means an even split of cash from a fake transaction. The owner gave the undercover the agreed-upon cash back, but then swiped the LINK card two times, doubling his take, thinking the undercover wouldn't know.

Vendors regularly added $20.00 or more "fees" for cash back transactions in order to increase their own profits. Based on their LINK transactions, vendors received cash reimbursement from the government for the charged debit amounts. LINK benefits are only supposed to be used for eligible food items, and not for products including alcohol, cigarettes, pharmaceuticals or cash, but the targeted stores allowed purchase of any item on the card.
Often, a customer who wanted cash back on their LINK card would receive money in exchange for the use of their LINK card by the vendor. The recipient would leave the card, along with the PIN number, with someone at the store who would then use the card to purchase goods cheaply elsewhere. Those goods would then be resold at their own business at a steep markup.

Another fraudulent scheme involved giving cash back without any merchandise being exchanged. For example, on April 15th, an employee at LNR Family Store in Maywood gave an undercover agent $140 cash back on a LINK card, then charged $328.52 to the account. Vendors often lied to the undercover agents about the balance on their LINK card in order to divert more money for their personal use.

LNR in particular used LINK card fraud as a main source of revenue. On February 5th, an employee at LNR asked the undercover to go to a discount grocery store and purchase $232 in frozen pizzas on his LINK card in exchange for $100 cash. On another occasion, LNR paid the undercover $35 for $482.50 in "stolen" Walgreen's products. Despite being a small corner store with a limited selection, LNR conducted in excess of $40,000 per month in LINK transactions, the vast majority of it fraudulent.

After conducting surveillance and monitoring fraudulent transactions, detectives were able to obtain search warrants for the targeted stores, beginning in December of last year. On December 9, 2010, Cook County Sheriff's Police officers and USDA agents raided Convenient Food Mart and arrested three people. On March 31st, officers searched N&Z Foods, arrested two people and also recovered $535.00 in counterfeit money that was stacked near the register. Working with investigators from Walgreens' Organized Retail Crime Division, officers identified and seized merchandise at both locations that had been stolen from the retailer.

On May 10th, Cook County Sheriff's Police Officers, in conjunction with agents from the USDA and the Cook County Department of Revenue conducted simultaneous search warrants at Lox Foods, LNR Family Store, and Sam's Pantry. Another five people were arrested and thousands of dollars in stolen merchandise seized. Investigators from the Cook County Department of Revenue issued more than $10,000 in citations to Lox Foods and LNR for violating the cigarette tax. Walgreens' investigators assisted with the identification of stolen items.

Cook County Sheriff's Police detectives worked with the State's Attorney's Organized Retail Theft Task Force to bring felony charges against all ten defendants. The investigation into LINK card fraud across the area is continuing.

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Job Opening

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Regional Loss Prevention Mgr Burlington Coat Factory AL, MS, TN Region Burlington Coat Factory
Regional Loss Prevention Mgr Burlington Coat Factory AR, LA, OK Region Burlington Coat Factory
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Corporate LP Mgr Confidential NYC, NY Downing & Downing
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District Loss Prevention Mgr Sears Holdings Corp. Redwood City, CA Sears Holdings Corp.
Regional LP Mgr Sears Holdings Corp. Atlanta, GA Sears Holdings Corp.
Director of Investigations Confidential Dallas, TX Downing & Downing
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National Account Sales Mgr Confidential New York City, NY Downing & Downing
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Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential California Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening

Company

Location

Origination

LP District Mgr Ollie's Bargain Outlet Bristol, PA Indeed
Store LP and Safety Mgr Lowes Victoria, TX Lowes
Store LP and Safety Mgr Lowes Shreveport, LA Lowes
Loss Prevention Mgr Macy's University Mall Orem, UT Macy's
Loss Prevention Mgr Macy's Pony Village North Bend, OR Macy's
Loss Prevention Mgr Macy's White Oaks Springfield, IL Macy's
Loss Prevention Mgr Sears Holdings Corp Novi, MI Indeed
Loss Prevention Mgr Sears Holdings Corp Houston, TX Indeed
Loss Prevention Mgr Sears Holdings Corp Bakersfield, CA Indeed
Loss Prevention Mgr Sears Holdings Corp Phoenix, AZ Indeed
Area LP Mgr Lowes Jacksonville, FL Lowes
Store LP and Safety Mgr Lowes Diberville, MS Lowes
Store LP and Safety Mgr Lowes Gulfport, MS Lowes
Security Mgr Pro Sports Washington, DC JobsInSports
District LP Mgr Nike Dallas, TX Indeed
District LP Investigator TJX Companies Thousand Oaks, CA SimplyHired
District LP Mgr Bed Bath & Beyond Sacramento, CA Bed Bath & Beyond
District LP Mgr Orchard Supply Hardware San Jose, CA Indeed
Market AP Mgr Wal-Mart Princeton, NJ Wal-Mart
Market AP Mgr Wal-Mart Lake Charles, LA Wal-Mart
Loss Prevention Mgr Francesca's Collections Houston, TX Monster
AP Business Partner Target Honolulu, HI Target
AP Business Partner Target Global Supply Minneapolis, MN Target
District LP Mgr TJ Maxx New York, NY TJX
Area LP Mgr Ross/dd's Discounts San Francisco, CA Ross Stores
Loss Prevention Mgr Kmart Corporation Deptford, NJ LPJobs
 

Tom Seng was named Director of Loss Prevention for Continental Services.
Jordan Rivchum was named Corporate Loss Prevention Investigations Supervisor for DSW.
Tara Nutley was promoted to Director of Training & Communications for Macy's.
David Pruett was named Regional Loss Prevention Manager.
Ali Bukhari was named Asset Protection Specialist for 7-Eleven.

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Are you going beyond your job appraisal? Every year, executives face that one moment in time when corporate America tells you how you've done and most live within its boundaries all year long. Exceeding at your job is, by definition, going beyond it and the only way to move up is by doing just that. With increased job scopes and responsibilities, it may seem almost impossible to do. But for those who believe anything is possible, are you going beyond?

Good Luck
Gus Downing

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