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May 1, 2012 SUBSCRIBE

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11% of the top 100 senior retail LP positions in the U.S. have changed in the last 12 months with over 55% changing in the last 45 days alone. When looking at the retailers below $2.8B you have to add another approximate 20 senior positions have changed as well. Which means the 11% to 13% is probably a good industry average - the highest in many years. Is it the increased shrink numbers as reported in the National Security Survey that's causing this? Or is it pent up frustration from the recession which caused a number of companies to delay making changes due to the expense involved? Because at the end of the day you have to almost triple a senior's salary to see the true expense of changing a senior executive and that's not even taking into consideration the impact on shrink, the LP team themselves, and the company. Changing a senior LP executive is a very expensive proposition. And that's why it can take six to twelve months to fill one. A fact most find very frustrating from the candidate prospective.

Occupy Wall Street protestors plan marches across the globe today on May Day - joining scores of labor organizers on International Workers Day. They plan marches from Union Square to Lower Manhattan and a "pop-up occupation" of Bryant Park on Sixth Avenue, across the street from Bank of America’s Corp.’s 55-story tower. Rain may limit the number of protesters. (Source bloomberg.com)

Collective Brands - Payless ShoeSource - VP of LP Jim Thomas is truly leading the way in the industry as the company's "Chief Privacy Officer" Assuming the role has been a great accomplishment for him, it shows how a traditional loss prevention executive can indeed learn the IT world to the point where the "C" team believes in his leadership and management ability. Not many have attained this level and quite frankly it's a natural evolution and fits in the overall scheme of truly being a company's subject matter expert in all things related to loss - exposure- asset protection. With a Masters degree in Mangement and over 20 years with Payless ShoeSource, Jim manages a worldwide retailer and manufacturer that has certainly been challenging. His team has opened stores all over the world and including locations from Columbia to the Middle East and his ability to acquire this responsibility sets an example for all future LP executives.

Continued growth in the online sale of pirated and counterfeit hard goods will soon surpass the volume of such goods sold by street vendors and in other physical markets According to the new U.S. Trade Representative's annual Special 301 report. Outpacing mall shops and street carts and crackdowns on internet sellers on one website just push them to another. A never ending task! "Enforcement authorities, unfortunately, face difficulties in responding to this trend." "More than 75% of illicit sellers have reportedly re-listed the infringing goods," the USTR office said in the report. (Source yahoo.com)

Belks is planning to add 100 IT e-commerce jobs and hopes to "seize the day" in digital marketing. With Bob Vranek, their VP of LP there for 20 years leading the way, we are sure they have become great business partners for the IT efforts. (Source internetretailer.com)

The Nook is coming on your next Windows 8 operating system release. Seen as one of the biggest coups in years, this development ensures Amazon and Apple won't be alone sailing away with the e-reader business. And it's a fantastic development for the LP team at Barnes & Noble even with them being a separate business because it ensures that the bookstores will evolve with them - hopefully. Just like J.C. Penney's "Lifestyle Stores" they will evolve dramatically over the next few years. (Source internetretailer.com)

The California Senate passes a bill increasing piracy damages in jury awards and using the entertainment industry's accepted restitution formula. Last year an appellate circuit judge threw out a jury award with the formula stating obvious legal issues and greatly reducing awards going forward. The entertainment industry picked up the fight and was able to convince the state's Senate to pass a bill clearly setting a wholesale price model for restitution that long term will increase awards and hopefully have a preventive value. Obviously setting a precedence for other states as well. (Source hollywoodreporter.com)

81% increase in malware in 2011 over 2010, while the number of malware variants increased by 41% according to Symantec's Internet Security Threat Report. And they also found interestingly enough that Religious and ideological websites can carry three times more malware threats than pornography sites. The report also found that threats to mobile devices will continue to grow, almost exclusively for Google's Android mobile OS. (Source csoonline.com)

Symantec's Internet Security Threat Report also says the "insider threat continues to be one of the biggest threats". "While external threats will continue to multiply, the insider threat will also create headlines, as employees act intentionally - and unintentionally - to leak or steal valuable data," Symantec notes. Why? Because we're not doing enough to educate employees and customers about security and risk. (Source govinfosecurity.com)

US report shows Indonesia is the world’s worst piracy offender. Indonesia, Russia and China are listed as the top 3 countries doing little to protect intellectual property rights. Argentina, India and Canada where also on the 'priority watch list'. Everything from clothing to foreign films to pharmaceuticals are being counterfeited. the United States is urging countries to increase more effective border enforcement and to impose deterrent-level sentences. (source thejakartaglobe.com)

Video - FredMeyer
Fred Meyer shoplifter pulls out a samurai sword on Loss Prevention - in the same store where the LP agent had his ear partially cut off by a hatchet swinging shoplifter who just got 35 years in prison. A man flashed a samurai sword as he shoplifted from a store Monday, according to police. No one was hurt. The suspect just flashed the sword and took off. (Source katu.com)


Here's a list of retailers robbed by the serial robber arrested Saturday night robbing Dress Barn in Colonial Heights, Va. If you have any information about any of these robberies you’re asked to contact one of the police departments directly, or call Crime Solvers at 804-748-0660 or Crime Stoppers at 804-780-1000. (Source privateofficerbreakingnews.com)

Royal Nails, 10052 Robious Road, Chesterfield, on Jan. 17.
Catherine’s Plus, 10410 Midlothian Turnpike, Chesterfield, on Jan. 18.
American Apparel, 3140 W. Cary St., Richmond, on Jan. 23.
Beauty Empire, 11844 Hull Street Road, Chesterfield, on Jan. 27.
Shoe Show, 7419 Midlothian Turnpike, Chesterfield, on Jan. 30.
Dress Barn, 9920 Brook Road, Henrico, on Jan. 31.
Dress Barn, 7225 Bell Creek Road, Hanover, on Feb. 2.
DEB, 4501 S. Laburnum Ave., Henrico, on Feb. 3.
CATO, 2530 Sheila Lane, Richmond, on Feb. 6.
Spa Nails, 125 Turner Road, Chesterfield, on Feb. 6.
DOTS, 1601 Willow Lawn Drive, Henrico, on Feb. 7.
DOTS, 11408 W. Broad St., Henrico, on Feb 9.
Plato’s Closet, 9766 Midlothian Turnpike, Chesterfield, on April 18.
CATO, 3063 Mechanicsville Turnpike, Henrico, on April 23.

How online black markets work Understanding how the market thrives—unregulated and untraceable—can give you a better sense of the threats (or resources) that affect you and your business. This hidden world lets anyone purchase bulk downloads of stolen credit cards, as well as a credit card writer, blank cards, some "on stage" fake identities—and maybe even a grenade launcher they've had their eyes on. This is a look into how to visit the other side and the article is lengthy. (Source csoonline.com)

Many people still don’t understand the difference between real cloud solutions and products that merely connect to the Internet and many vendors aren't helping matters. "Cloud" unequivocally implies "hosted." This key definition excludes systems that merely support connections to the Internet for remote access. In our industry, IP-based security products connected to the Internet solve many important problems, but they are not cloud products in and of themselves. Moving a software application from a local server to a third-party data center does not make it a cloud application. (Source securitydirectornews.com)

Trade Secret Theft: A Billion-Dollar Industry Threat The Center for Responsible Enterprise and Trade (CREATe.org)—a Washington-based non-profit industry group today released a white paper highlighting the escalated risk and prevalence of trade secret theft to multinational corporations (MNCs) operating in global markets. Entitled Trade Secret Theft: Managing the Growing Threat in Supply Chains, the paper underscores that trade secret theft not only costs industry billions of dollars annually—it is also a critical impediment to innovation, job creation and sustainable economic growth. In addition to providing a unique view into a broad range of global trade secrets cases, the report provides MNCs with practical guidance and proactive measures for securing their supply chains and mitigating the risk and cost associated with trade secret misappropriation. Please visit http://create.org/views/trade-secret-theft-managing-growing-threat-supply-chains to download a copy of the full report. (Source yahoo.com)

Chicago police shot and killed one man and wounded two others yesterday morning after a team of burglars crashed through a steel door at an electronics store and clipped a police officer in the Little Village neighborhood on the West Side at 2:30 a.m. (source chicagotribune.com)

Old $50 bill found real, but not before bearer arrested. What officers thought was a counterfeit $50 bill turned out to be an old, legitimate bill, but the truth wasn't discovered until a man was mistakenly charged and jailed Friday. A clerk at Quik Mart, notified police after the marker used to detect counterfeit bills didn't check as real. "The front side of the bill was off center and it didn't feel like a normal bill, it did look to be counterfeit," officer Brock Horner said in his report. (source timesunion.com)

Quarterly Same Store Sales Results

Office Depot North American retail division down 6% with total sales down 3%
 

 

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2012 Southeastern Retail Crime Conference. May 9th. Atlanta, GA



Ohio Regional Organized Crime Coalition (OROCC)

1st Annual Ohio Crime Symposium

June 6, 2012
Columbus, OH

Click
here for more information.
 


NRF LP Conference June 20-22


National Food Service Advisory Council Conference. August 5 -8.


2012 Retail
Loss Prevention
Conference


September 12, 2012
International Centre

Contact
events@retailcouncil.org
 




Watch for our article the day after each event!



 

Coalition of Law Enforcement and Retail


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3rd Annual Training Conference

Sept. 17 - 20, 2012
Dallas, TX

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Register here.

 



Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

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2012 Thought Challenge Awards Committee








































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Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

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ORC News - Sponsored by Universal Survellience Systems
 

Man and woman ring leaders of theft ring in Coachella Valley, CA ordered to stand trial. Tracy Lynn Cross of Rancho Mirage and Joe Anthony Loera of Cathedral City, both 39, are charged with 29 felonies, including burglary, forgery, manufacturing and selling government identification documents, and personating to obtain credit. Cross and Loera allegedly stole mail from hundreds of people across the state and used the information to create fake checks, credit cards and identification. Investigators told The Desert Sun in January that more than 200 alleged victims from as far as Sacramento were identified, and the fraud stretched back to 2008. Sheriff's Deputy Sean Patrick testified at today's hearing that investigators traced transactions at retail stores around the Coachella Valley through receipts they found at Cross' residence when serving a search warrant. Cross and Loera used fictitious checks to buy merchandise, or cashed them at stores including Walmart, Rite Aid and Tuesday Morning. In at least one instance, Cross used a fictitious check to buy items, and Loera returned them at a different store. (Source mydesert.com)

Murrieta, CA ORC ring of three busted with thousands of dollars worth of stolen merchandise and about 100 gift card receipts from Kohl's, Marshall's, Sports Chalet, Ross stores, Staples, Walmart, Target, Lowe's and The Home Depot. "In their car was several thousand dollars of shoplifted merchandise from their spree all taken from local stores over the last two days," Froboese said. One suspect was allegedly found with a book in which she handwrote details of what was stolen on which days, Froboese said. Murrieta police have contacted Loss Prevention from each of the stores, and expect them to come to the Police Department in the next several days to review receipts, recover their property and try to match video from the day of the theft/return receipt, Froboese said. (Source patch.com)

Kittery Premium Outlet ORC trio busted with $8,500 in merchandise and booster bags in Kittery, Maine. The total of all recovered merchandise was at least $8,500 with some merchandise unable to be valued due to missing price tags. Also located during the inventory search was a variety of empty shopping bags of various stores typically used as "boost bags." All three women were charged with Class C receiving stolen property; a felony, due to the value of the stolen merchandise. (Source fosters.com)
 

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The ORC Leaders Panel Discussions -  #1 - The Drug Store Industry's ORC Leaders             #2 - The Big Box & Specialty ORC Leaders               Coming soon!


LPNN's "External Business Partners Series"

This series is dedicated to educating and informing each reader about the various solution providers in North America that make it possible for you to provide your company with the resources you need to develop, build, and deliver your Loss Prevention services. As you progress in your career you'll find that these companies and executives, who are dedicated and committed to the Loss Prevention industry, play a vital role in the success of your program. They're an extension of your team and the relationships you build with them are critical. They also provide a wealth of information and knowledge that can help add value to your company, your department, and most importantly to you, the Loss Prevention executives of North America. This series is dedicated to bringing you these executives, their companies, and their knowledge.

WG Security Products

Graham Handyside, Sr. VP Global Operations & Ed Wolfe, VP of Business Development


Meet Graham Handyside, Senior VP Global Operations and Ed Wolfe, VP of Business Development for WG Security Products as they discuss their company history, products and their unique Green Tag Recycling Program. Stay tuned tomorrow for part two.

Part One



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Vendor Spotlight
 

Steve McClain Named Executive Vice President at Universal Surveillance Systems
 

Rancho Cucamonga, CA – May 1, 2012 –Universal Surveillance Systems LLC (USS), the largest privately held manufacturer of loss prevention technology in the United States, has named Steve McClain as Executive Vice President. McClain comes to USS with over 35 years of experience in loss prevention and was most recently with The Sports Authority where he was Senior Vice President of Asset Protection. At USS, McClain will oversee the strategic planning and operations of sales and marketing.

"The rapid growth of USS necessitated recruiting a top loss prevention executive who shares the company’s vision and commitment to product innovation and customer satisfaction," said Adel Sayegh USS President and CEO. "His knowledge of the industry and expertise in loss prevention products and strategies is unparalleled. As USS continues to grow in existing markets and expands into new markets, Steve will be key in pioneering the development and implementation of innovative LP technology and assuring our dedicated customer focus remains true."

McClain commented, "I have been a customer of USS for many years and have first hand experience in using many of their effective products while becoming spoiled by their superior customer service philosophy. This is an incredible opportunity to be a part of such a forward thinking company and help to chart its future."

McClain’s background includes positions at Target Stores and Hollywood Video and a bachelor’s degree in business criminal justice from Truman University.

For more information, contact:

Scott Richardson
Corporate Communications Manager
Universal Surveillance Systems
800-488-9097

 

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National Accounts Mgr

Universal Surveillance Systems

Tennessee

Universal Surveillance Systems

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Downing & Downing

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Downing & Downing

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Downing & Downing

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Origination

District LP Mgr

Gap

San Francisco, CA

Gap, Inc.

Regional LP Mgr

Dollar General

Goodlettsville, TN

Dollar General

District LP Mgr

Sears

Sacramento, CA

Sears Holdings Corp.

District LP Mgr

Sears

Columbus, OH

Sears Holdings Corp.

District LP Mgr

Kmart

Buffalo, NY

Sears Holdings Corp.

District LP Mgr

Kmart

Detroit, MI

Sears Holdings Corp.

Loss Prevention Mgr

Sears

Midland, TX

Sears Holdings Corp.

Loss Prevention Mgr

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Annapolis, MD

Sears Holdings Corp.

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Loss Prevention Mgr

Kmart

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Sears Holdings Corp.

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Loss Prevention Mgr

Kmart

West Palm Beach, FL

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Dept Mgr Store LP & Safety

Lowe's

Centerville, OH

Lowe's

Dept Mgr Store LP & Safety

Lowe's

Flanders, NJ

Lowe's

Market AP Mgr

Walmart

Middletown, KY

Walmart

Asset Protection Mgr

Sam's G1

Las Vegas, NV

Walmart

Asset Protection Mgr

Walmart

Lincoln, NE

Walmart

Loss Prevention Mgr

Macy's

Hicksville, NY

Macy's

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Steve McClain was named Executive Vice President for Universal Surveillance Systems.
 

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Don't Get Held Hostage to Bad Employees  One of the most common issues managers and leaders face today is not firing people who need to be fired. We're not suggesting you be a slash and burn kind of manager, but sometimes it really is better to let people go. (4 tips for what to do about)

Do Good Bosses Have to Be Cutthroat? Even after the careful hiring, the thorough training and the positive coaching, some people will just not be able or willing to do the job. With some of these people, all the coaching in the world won't solve the problem, but is it cutthroat to fire them? (Don't be a bad boss)
 
Want to Inspire Your Staff? Write This Down  Do you feel like you're not working to your potential as a leader? Are your staff not doing the absolute best they can? Don't just get things done, show your staff how much you care, says Mike Williams, CEO of the David Allen Company. Here's his advice for inspiring employees. (Have your pen ready)

Empathy is the Most Powerful Leadership Tool
Anything we're trying to make happen as a leader involves other people, and the fact is, most people don't have to follow us. So how do we know what's truly in someone else's interests? (Advice from The Zen Leader)
 

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Tip of the Day - Sponsored by Vector Security
 

Managing your career upwards sometimes has to do with the exposure you get to new executives and new responsibilities. The easiest way to get that exposure is to volunteer for projects, assignments, or new rollouts. Going above and beyond your current job description is always a way to gain respect and be noticed. The only issue there is that you've got to perform at a high level and deliver results because the worst thing one can do is volunteer and not pull it off.

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Gus Downing

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