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April 21, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings


Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

Dan Provost
VP US Retail Store and Distribution Center LP,
Staples, Inc.

LP Program Spotlight
eBay's PROACT Team

Know about an event we should feature here? Let us know.



Women in LP Caucus
Mentor Program
Register Here

NRF-Investigators' Network Meetings
Houston, TX April 21
Dallas, TX April 28

April 28, 2011
2011 Great Central U.S. Shakeout

April 28, 2011
Retail Council of New York ORC Conference Albany, NY

May 3, 2011

LP Professional Development Call, hosted by the women in LP Caucus
2:00 p.m. Eastern

May 3-4, 2011
NRF LP Legislative Committee Meeting
Washington, DC

May 16-19, 2011
National Level Exercise


October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV





This year, the Retail Industry Leaders Association (RILA) Asset Protection Council began their first student "scholarship" program for college undergraduates where each student was matched up with a corporate member that culminated in the students leading a breakout session at last week's conference.  It was enormously successful, particularly since it was their inaugural year.  RILA has done similar programs at their Logistics conferences for a couple of years now. 

Ring of card thieves hitting stores from Florida to as far as Ohio and have hit stores like Game Stop, Best Buy, Wal-Mart, Hobby Lobby, and Pier One.  The ring comprised of two women and one man distracts store employees while the others head for the break rooms to steal purses and credit cards and then go on shopping sprees  They've stolen identities and "countless credit cards".  But one made a critical mistake and tried opening an account at a retailers using her real information in Daphne, Ala.  Active warrants are out for her two accomplices Stephanie Allmon and Charles Smith.  (Source

With a 9.1% vacancy rate, the highest rate since research company Reis Inc. started tallying mall figures in 2000, low end malls are struggling across the country with over 40 up for sale.  The high end malls are bouncing back but the struggling low end malls are feeling the brunt of store closures, lingering vacancies and changing consumer demand.  (Source

American Apparel CEO Dov Charney says that the 2009 federal crackdown on undocumented workers that rocked the company and resulted in the departure of 2,500 employees from their factories in California are to blame for much of America Apparel's recent turmoil.  "We've made it thru the worst," Charney says.  They're bringing in new senior management from all over the retail landscape and one even said "I don't want to say this is low-hanging fruit," he says, "but this fruit is almost on the ground."   They spent lots of money on LP last year and rolled out EAS systems in over 200 stores.  So they are investing and staffing management teams.  (Source

The kiosk business born officially in 1976 in Boston has grown into a $12 billion specialty retail industry worldwide.  (Source

With 4 people killed in stores in the U.S. in the last 5 weeks and 6 killed in Amsterdam recently every retailer is looking for answers and preventive measures.  From metal detectors to armed guards to drills on how to respond to shooters every company has a community responsibility to to learn, plan, prepare and protect.  And given the recent Nordstrom jury pay out on customer notification of in store violence every retailer needs to have a formal plan and every Loss Prevention executive needs to lead the effort.  The NRF and DHS has educational tools that can help.  visit for more information.

The Central Station Alarm Association's - Alarm Industry Communications Committee--- the membership committee that handles the security industry’s lobbying in Congress and with the FCC—has formed a subcommittee to execute the push for a national license for central stations.  CSAA president Ed Bonifas said. “The project is important because central stations are continuously subjected to redundant state and municipal licensing and registration."  (Source

ORC legislation in Texas clears the state's Finance Committee and if passed by the full legislature would remove the minimum threshold value for a charge of organized retail theft of $1,500.  "Punishment would be increased to the next higher category of offense for persons that organize, supervise, finance, or manage one or more other persons engaged in the activity; or if it is shown at trial the defendant caused a fire exit alarm to sound or become activated, deactivated or prevented a fire exit alarm from sounding; or used a shielding or deactivation instrument to prevent or attempt to prevent detection by a retail theft detector. The bill would take effect September 1, 2011 and apply only to an offense committed on or after the effective date."   (Source

Vitamin Shoppe opens its 500th store this month and growth plans may take it to 1,000 within a few years.  While they have plans to only open 48 new stores this year but with a successful public stock offering in November 2009 and the economy getting better "its conceivable new store growth could accelerate appreciably in the coming years even if the company isn't ready to provide specific numbers."  (Source

Customs agents at Chicago's O'Hare Airport have seized more than 1,700 "high quality" counterfeit driver's licenses this year all shipped from China in simple envelopes and some hidden inside shipments of electronic and gift items.  The license's were for states of Ohio, Illinois, South Dakota, Wisconsin, Florida, Georgia, and Pennsylvania and were apparently ordered online by mostly college students.  (Source

Two men were arrested in West Hartford, Conn., for trying to buy two $1,000 flatscreen TVs with rapper's 50 Cent American Express card.  (Source

Digital identities for Americans may be coming with the Obama administration publishing plans to create the National Strategy for Trusted Identities in Cyberspace (NSTIC).  "The Identity Ecosystem will use privacy-enhancing technology and policies to inhibit the ability of service providers to link an individual's transactions, thus ensuring that no one service provider can gain a complete picture of an individual's life in cyberspace," the NSTIC document said."  (Source

There will be no Daily tomorrow for the holiday. 

Upcoming event!
NRF-Investigators' Network Meetings
Houston, TX April 21
Dallas, TX April 28


Submitted by David Plaster, Logistics Asset Protection Manager, Best Buy

In this down economy, I am sure that many of you reading this have found themselves on the job market. As someone who was "between positions" less than a year ago, I know what you are going through.

Speaking from experience, I recommend that you take advantage of your involuntary time off. Now is a better time than ever to reconnect with all of the great folks you have worked with throughout the years. Get on LinkedIn, go to every industry meeting available and work on your education. Learn to see this as an ample opportunity to invest in yourself.

In those quiet moments when you aren't working on landing that next position, take time to reflect on the long and meandering career path you have tread. Stay positive. Focus on the things you did right and when you were happiest. Sure, there are things that you could have done differently, but don't get too bogged down with them. Try to glean lessons from the missteps.

Now is a time where you can honestly evaluate your choices from afar, free from the emotions you felt at that time. Reach out to others with opinions that you trust and ask them for open and honest feedback. Seek to understand their perspective and improve. Never forget that perception is reality.

I look back at the final months in my last position, the months where I was on the market and the time in my new role and I know that my growth is immeasurable. When the day does inevitably come where you land that perfect position, you will find yourself in a far better position to be effective and have a more satisfying work life. You will survive this and you will be better for having gone through it. Just a thought.

Share Your Thoughts


Vector Security False Alarm Reduction -- Permit Compliance Coordinator Named

2011 FARA Associate Member of the Year

Recognized for her outstanding contributions in the effort to reduce false alarms, Vector Security's False Alarm Reduction -- Permit Compliance Coordinator, Kristina Walker, added "2011 FARA Associate Member of the Year" to her growing portfolio of achievements. Ms. Walker received the W. Rex Bell Associate Member of the Year award at the False Alarm Reduction Association (FARA) annual symposium held in San Antonio, TX, April 4-7th, 2011.

Gerry Miller, President of FARA, comments that "Ms. Walker’s award demonstrates her commitment to attacking the false alarm problem head on." The W. Rex Bell Associate Member award is one of the highest honors given to deserving individuals who demonstrate a significant commitment and contribute the most to their department or company, the community at large and FARA. "Not only has Kristina worked hard to bring many FARA projects to fruition, but she also helped to reduce false alarms by 52% at her own company's National Accounts Division."

The person for whom the award is named, W. Russell Bell, has even more to say about its value and symbolism. "The reason why Vector Security is one of the most highly respected alarm companies in America is because they truly place protection first and foremost in their business philosophy. Their customers are properly protected and instructed on how to use their alarms." Bell has been the false alarm reduction coordinator for the city of Huntsville, Alabama since 1997. "When I first arrived here, we had about 5,500 registered alarms and over 1,350 dispatches to alarms per month. Today, we have over 25,000 registered alarms and average only 310 dispatches per month." His program has reduced false alarm responses by over 70% while the number of homes and businesses using alarms has grown by five times in only thirteen years.

Ms. Walker manages Vector's false alarm reduction and permit compliance program for its National Accounts Division. She works diligently to ensure that Vector's national retail customers maintain the lowest possible false alarm rates, while remaining compliant with the ever-growing list of alarm management regulations currently on the books in a high number of cities, towns and boroughs across America. "False alarm reduction has been etched in my mind since I joined Vector," says Walker. "Our false alarm reduction program, which was championed in 2003 by our former president, John A. Murphy, has received national acclaim. When no one was talking about the short-and long-term impact of uncontrolled false alarms, we were out there preaching to our customers about the need to reduce them." Today, Walker is helping carry the false alarm torch which was first lit by Murphy and then passed on to Patricia Killian, who managed the program from its initial inception. Killian was the first to receive the FARA Associate Member of the Year award in 2006 and comments that, "2006 was a banner year for us. Not only did I receive the FARA award, but Vector was fortunate to follow up with winning the first Police Dispatch Quality (PDQ) award and finally the Central Station of the Year award from the Central Station Alarm Association.

Vector's involvement didn't stop there. Following FARA, Pamela J. Petrow, Vector Security's current president and CEO, began working with the Association of Public-Safety Communications Officials International (APCO) in a program to improve the level, accuracy and timeliness of alarm dispatching information from private central stations to national 911 centers. Ms. Petrow and Vector's Central Station Administration and ISG departments worked to help produce the first American National Standards Institute (ANSI) standard for Alarm Monitoring to PSAP -- CAD External Alarm Interface Exchange program. In fact, Petrow was honored by APCO as the 2009 recipient of APCO's President's Award. "We're indeed honored to see that a growing number of Vector people are carrying the false alarm reduction torch," says Petrow. "Kristina, however, has shown exceptional assertion and motivation in continuing the commitment."

When Walker accepted the appointment to FARA, she had two specific goals; to increase membership from police departments and to expand FARA's reach into reducing false alarms from fire alarm systems. She is the co-chairperson of FARA's Membership Committee along with helping develop FARA's Fire Committee with another Vector staff member, Michael Mahoney, who co-chairs FARA's Fire Committee and handles fire engineering at Vector's National Accounts Division. Walker has also conducted false alarm reduction seminars for her staff, featuring police departments based in Maryland and Virginia. Commenting that, "false fire alarms impact public safety departments in an equally significant manner; especially when communities are served by volunteer departments."

Walker's new goal is to help FARA develop new policies and procedures designed to reduce them.

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Job Opening




Regional Loss Prevention Mgr Burlington Coat Factory AL, MS, TN Region Burlington Coat Factory
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Asset Protection Manager The Home Depot Detroit, MI The Home Depot
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Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




District LP Mgr Sears White City, KS SimplyHired
Loss Prevention Mgr Sears Richmond, VA SimplyHired
Regional LP Mgr Dollar General Chesapeake, VA Employment Guide
Field AP Mgr Advance Auto Parts Syracuse, NY Advance Auto Parts
Area Loss Prevention Mgr Ross Stores Chicago, IL Ross Stores
Loss Prevention Mgr II Staples Massachusetts Staples
Area Loss Prevention Mgr Lowes Companies, Inc. East Lincoln County, NC RetailGigs
Loss Prevention Mgr Sears Holdings/Sears Tuscon, AZ Indeed
Loss Prevention Mgr Rite Aid Mobile, AL LPJobs
Loss Prevention Mgr Sears Holdings/Sears Durham, NC Indeed
Loss Prevention Mgr Macy's Macon Mall Macon, GA Macy's
Loss Prevention Mgr Macy's Mayfair Wauwatosa, WI Macy's
Loss Prevention Mgr Macy's Towson Town Ctr Towson, MD Macy's
Loss Prevention Mgr Kmart/Big Box Retail Huntington, NY Indeed
District LP Mgr Gap Inc. San Francisco, CA Indeed
Loss Prevention Mgr Rite Aid Baltimore, MD Rite Aid
Market AP Mgr Wal-Mart Santa Clarita, CA Wal-Mart
Market AP Mgr Wal-Mart Roseville, CA Wal-Mart
Store LP and Safety Mgr Lowes Companies, Inc. Opelousas, LA Lowes
Store LP and Safety Mgr Lowes Companies, Inc. Cedar Rapids, IA Lowes
Store LP and Safety Mgr Lowes Companies, Inc. Phoenix, AZ Lowes

Anthony Nelipovich was named VP Major Account at Uveritech, Inc.

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One of the keys to success is being prepared.  Preparation is something many take for granted and don't give it the focus they should.  If you want to increase your performance in any endeavor, look at your preparation as a separate project with steps.  Break down and prepare a plan for the actual preparation work, itself, making sure it's thorough, deep, exhaustive and timely.  Certainly, we all operate best under pressure, but waiting until the last moment to prepare yourself may preclude you from doing all you can do and should do.

Just a Thought
Gus Downing

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