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April 20, 2012 SUBSCRIBE

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News Brief

Moving Up

 Jim Skawinski JD
was promoted to Director of Loss Prevention for Pacific Sunwear. Prior to his promotion, Jim spent almost seven years with Pacific Sunwear as the Senior Regional Loss Prevention Manager. Before joining Pacific Sunwear, Jim spent a year at Charlotte Russe as the Regional Loss Prevention Manager and two years as the Regional Loss Prevention Director for Bed Bath & Beyond. Jim has also held Regional Loss Prevention Manager roles with both Anchor Blue and KB Toys. Congrats Jim!
Tony Norton was named Director, Loss Prevention & Safety for Goodwill Industries of Greater Cleveland & East Central Ohio, Inc. Prior to working for Goodwill Industries Tony was Director, Loss Prevention & Safety for Darice for nearly four years. He also worked for Value City Department Stores as the Division Director of Loss Prevention for 12 years. Congrats Tony!

McOpCo President Charlie Strong will speak at the National Food Service Security Council Annual Convention in August. Strong will serve as the keynote at the NFSSC 33rd Annual Conference, being held Aug. 5-8 in Baltimore, MD. Strong has more than 40 years of restaurant experience and is currently responsible for all of the 1,500+ company-owned McDonald's restaurants. "We are pleased to be able to feature an executive with the background and achievements of someone like Charlie Strong," said Jim Forlenza, Executive Director, NFSSC. In addition to the keynote presenters, the conference will also feature educational sessions and programs, roundtables, exhibits, scheduled practitioner/vendor meetings, and a host of entertaining network functions. For more information on the event, visit

video - Secret Service members are likely to lose their jobsMore Secret Service members are likely to lose their jobs. As the Secret Service continues it's investigation into the prostitution scandal that has occurred this week, a top Republican lawmaker said that more dismissals and resignations in the next few days are imminent. Eleven agents and at least 10 military service members allegedly brought as many as 21 prostitutes to a hotel in Cartagena, Columbia. The advance team was there ahead of President Obama's visit for the Summit of the Americas.  So far three officials involved are leaving their posts: one resigning, one retiring, and one being dismissed. (source

video - the costs of shoplifting

Today the Colorado Senate is considering strengthening the law to deal with shoplifting. The state of Colorado alone estimates shoplifting losses at $50 million dollars per year. (source

South Carolina Governor seeks review of computer security, Personal data of 228,000 compromised. A former state employee has been arrested on charges of illegally disseminating personal and confidential information of persons on Medicare or Medicaid, and the governor has asked for a review of the state’s computer security at every cabinet agency. Christopher Lykes Jr., 36, was charged Thursday by the State Law Enforcement Division with five counts of violating the confidentiality of the Medically Indigent Assistance Act and one count of disclosure of confidential information, according to warrants. The state Department of Health and Human Services said a security breach affected 228,435 beneficiaries. (source

1.2 Million Aussies Victims of Credit Card Fraud in 2011. About 1.2 million people or 7 per cent of the Australian adult and teenage population were victims of credit card fraud in 2011, an Australia of Statistics (ABS) survey found. Their loss was equivalent to $1.4 billion. That's equivalent to one in 27 people affected by such crimes compared to only one in 42 in 2007. (source

Kobo Centre to open in 100 WH Smith stores. Kobo ereader devices will soon be available at over 100 WH Smith locations, the store within a store concept will roll out this year. Koho experts will be on hand to assist customers with guest service. (source

Tumi Surges after Raising $338 Million in Expanded IPO. Tumi Holding Inc. (TUMI) the luggage maker owned by Doughty Hanson & Co., surged more than 50 percent after raising $338 million in its initial public offering, pricing higher than the proposed range. Tumi and Doughty Hanson sold 18.8 million shares at $18 apiece, according to a statement yesterday, after offering them for $15 to $17. The stock rose as high as $27.85 by 11:11 a.m. in New York, giving South Plainfield, New Jersey-based Tumi an enterprise value of $2.2 billion, which includes debt. (source

Under Armour Reports First Quarter Net Revenues Growth of 23% and First Quarter EPS Growth of 20%; Raises Full Year Outlook. Company Updates 2012 Net Revenues Outlook to a Range of $1.78 Billion to $1.80 Billion, and raises 2012 Operating Income Outlook to a Range of $203 Million to $205 Million. (source

Federal Trade Commission shuts down 'free gas for life' offer. When it sounds too good to be true, in this case 'free' cost you $89.95. Many of us have seen the television commercial for "The Green Millionaire", that suggests that you can get free solar panels, make your own electricity and get free gas for life. Well if you signed up for the 'free' book, the nice people at The Green Millionaire charged your credit card $89.95 for a monthly magazine you really never ordered. (source

Ex-Governor of a Cambodian City Charged with Shooting. Prime Minister Hun Sen had issued a subdecree removing Chhouk Bandit as governor and appointing his deputy to replace him nearly a month after he allegedly fired into a crowd during a Feb. 20 demonstration over labor conditions at a textile plant in southeastern Cambodia. (source

Dublin, Ireland facing the war on stolen iPhones. Expensive mobile phones such as iPhones are being stolen and re-sold within 20 minutes. Aileen Casey,26 who was a recent victim of a phone-snatching was told by Police that there was no way of getting her phone back because it was already sold. There were over 3,600 such cases last year, an increase of more than 28 percent from 2010. (source

Nashville Trio busted at Old Navy, over $5,000 in merchandise recovered. Nearly $1,200 in Old Navy merchandise was placed in empty store bags, the EAS tags had already been removed. Upon the search of the suspect’s car, an additional $3,500 of items from other stores was recovered. (source

Medical team with shoplifter hit by car

San Diego Albertson’s shoplifter runs into a traffic. Knocked unconscious and now under arrest. (source


2012 Southeastern Retail Crime Conference, May 9th - Atlanta, GA


Cap Index

The Kentucky Derby & Kroger's LP Team

by Katie Tuttle


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2012 Southeastern Retail Crime Conference. May 9th. Atlanta, GA

NRF LP Conference June 20-22

National Food Service Advisory Council Conference. August 5 -8.

2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!

Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:

2012 Thought Challenge Awards Committee

Virtual the less expensive shrink solution

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

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eBay News

eBay Joins Federal Government to Fight Cyber Crime

eBay has joined forces with other tech companies in support of Federal Government fight against cybercrime. Warning that this country is threatened by potentially devastating cyber-attacks, America's national security community is rushing to recruit the private sector to counter the assaults. In a sign these concerns are shared at the highest levels of the Obama administration, Homeland Security Secretary Janet Napolitano will make a personal pitch for help to tech companies in San Jose. Congress is mulling several bills to encourage government and business to share intelligence about the computerized threats. Experts say cyber thieves cost corporations billions of dollars annually and federal agencies are being looted, too. Deputy Defense Secretary William Lynn revealed that "foreign intruders" have taken "terabytes of data" from defense companies, ranging from specifications for parts of tanks, airplanes and submarines to "our most sensitive systems." Several Bay Area corporations -- including Adobe Systems (ADBE), eBay (EBAY), Intel, Cisco Systems (CSCO), McAfee and PayPal -- have joined with Lawrence Livermore Laboratory to counter cyber villains through the lab's Network Security Innovation Center. They exchange "threat information as well as best practices" to counter attackers, and their insights are relayed to other federal agencies, said the center's acting director, Robert Sharpe. Click here for full article.

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D&D Daily Canadian Push

video - Toronto convenience store chain launches Mac's Crime Busters

Toronto convenience Store chain launches Mac’s Crime Busters. In conjunction with CrimeStoppers International, Mac’s will assist in posting photos and videos of local thieves both in-store as well as through the use of social media. (source


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The ORC Leaders Panel Discussions -  #1 - The Drug Store Industry's ORC Leaders             #2 - The Big Box & Specialty ORC Leaders               Coming soon!

The Journey from LP to CFO - Leadership & Development series -

Neil Watanabe, CFO for Anna's Linens This three part interview follows Neil Watanabe's career from an entry level management position through the control and loss prevention field all the way up to CFO. It explores exactly how he progressed and what elements played the biggest part in his climb up the ladder. Defining the path and understanding the steps allows the viewer to learn how one executive was able to navigate their way all the way up to the top.

Final Part

Click here to view LPNN's Interview with Neil Watanabe

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ORC News

Sunglass shoplifter on camera
$15,000 Worth of Sunglasses Lifted from South Carolina Sunglass Hut Outlet. Investigators say a group of people stole dozens of pairs of sunglasses from the Sunglass Hut at Tanger Outlets on two separate occasions. The first instance happened around 8:30 pm on April 11th. Investigators say two females and one male stole more than 40 pairs of designer sunglasses. Two days later, three females were captured on surveillance tape stealing more than 30 pairs of sunglasses. (source (source

Specially designed leotards worn by North Wales shoplifting gang. Five members of a shoplifting ring were arrested by Police in North Wales, all wearing a leotard with holes cut out to help conceal items next to their body. One suspect, a Romanian national will face deportation. (source

College girls making bogus credit cards in there dorm room. 54 credit card numbers have been identified and the 4 young ladies had already purchased over $25,000 worth of merchandise. The card number supplier, who has not been identified, would email the credit card numbers and one of the suspects would make new credit cards, with the equipment in her dormitory room at Jackson State or from a hotel. The master-mind was majoring in Business Law and Criminal Justice. (source

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Labor Costs too high? USS BoxGuard is 32% faster from USS

Vendor Spotlight

Axis Officially Opens the Doors to New North American
Headquarters and State-of-the-Art Axis Experience Center

New Chelmsford, Mass. office is more than three times
larger than previous space;
Axis Experience Center includes command center demo room, product museum, executive conference rooms, 50-person auditorium and training center


CHELMSFORD, Mass. – April 18, 2012 – Axis Communications, the world leader in network video, held an official grand opening celebration last week for its new North American headquarters with a private cocktail event for local partners in the state-of-the-art Axis Experience Center.

Axis' GM Fredrik Nilsson cutting the ribbonAxis’ new 60,000 square foot office is located at 300 Apollo Drive in Chelmsford, Mass., about 30 minutes from Boston and on the same campus as its previous facility. Of Axis’ 150-plus North American employees, nearly 90 from business development, sales, marketing, technical services, finance and human resources work in the horseshoe-shaped space on the third floor, while the first floor is home to Axis’ unique twist on the typical executive briefing center: the Axis Experience Center.

To better serve its partners and sales team out in the field, Axis tripled the size of its IP camera demo network, including outdoor models installed on the building’s rooftop for the first time. Additionally, the secure network was built to scale so that the entire Axis product line can be featured as new IP cameras are launched.

Axis Network Camera LabAxis also built three separate labs on the third floor for product testing and troubleshooting. The Partner Lab provides Axis Application Development Partners with an opportunity to remotely access network cameras and test their software and applications. The Axis Network Camera Lab for internal testing was quadrupled in size to include every IP camera and encoder in the Axis product line. Lastly, the Axis Light and Image Lab enables the technical services and field sales engineer teams to simulate a wide variety of lighting scenarios to best recommend a certain product, accessory or image setting for a specific surveillance application.

The Axis Experience Center on the first floor is the crown jewel of the new office, featuring an Axis product museum, executive board rooms, a 50-person auditorium for large meetings and training sessions and an impressive mock command center to showcase the latest Axis products and complementary partner technologies in a real world setting. The company also opened an updated training facility for Axis Communications’ Academy classroom-based courses.

More than 70 partners and Axis employees attended the grand openingOn Thursday, April 12th, Axis held a private grand opening event with its local partners to celebrate joint successes and encourage use of the Axis Experience Center as a sales and training resource. More than 70 people took part in the official ribbon cutting where General Manager Fredrik Nilsson spoke about partner loyalty and mutual growth both in the past and into the future.

"This entire space was completely empty before we moved in, so we were able to design the workspace upstairs and the Axis Experience Center completely from the ground up with our employees and partners in mind," said Nilsson. "This is the third year in a row that we’ve opened a new office in our region, and our office upstairs is only half filled – so with our joint partnerships and all these great resources at hand, there’s a tremendous growth opportunity in front of us."

In 2010, Axis opened the doors to its new Canadian office in Ontario, followed by the grand opening of its Mexico, Central America and Caribbean office in the heart of Mexico City in 2011.

For photos of the new office and grand opening event, please contact Domenic Locapo at

Matt Flanagan
fama PR, Inc.

Domenic Locapo
Axis Communications Inc.

Axis Communications

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Reg Dir Store's Investigations Macy's Joppa, MD Macy's
Regional Mgr of Investigations Bloomingdale's New Jersey Macy's
Regional Mgr of Investigations Bloomingdale's California Macy's
Loss Prevention Mgr Bloomingdale's New York, NY Macy's
Loss Prevention Mgr Sears Memphis, TN Sears Holdings Corp.
Loss Prevention Mgr Kmart Silver Spring, MD Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Madison, MS Lowe's
Dept Mgr Store LP & Safety Lowe's Newnan, GA Lowe's
Dept Mgr Store LP & Safety Lowe's Benton Harbor, MI Lowe's
Full Time LP Specialist Lowe's Glendale, AZ Lowe's
Area Mgr - AP All Facilities Greencastle, IN Walmart
Regional LP Mgr GNC Chicago, IL GNC
District Loss Prevention Bed Bath & Beyond San Diego, CA Bed Bath & Beyond

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On the Move: Home of the Industry's Original

Jim Skawinski JD was promoted to Director of Loss Prevention for Pacific Sunwear.
Tony Norton was named Director, Loss Prevention & Safety for Goodwill Industries of Greater Cleveland & East Central Ohio, Inc.

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Your Career

8 Lifestyle Edits to Make Tomorrow Easier  Your life shouldn't be this hard. You're working, juggling, and you are probably exhausted without a break in sight. If this describes you, take respite in knowing that small lifestyle edits can make great changes. Here are eight ways to make tomorrow easier than today. (Do #3 before you go to bed)

Be Open and Change Will Come Openness is part of the DNA at .CO Internet S.A.S., says Lori Anne Wardi, VP and Brand Strategist, and that makes it easier to change strategies when necessary. Here is one thing she says won't change. (Spare 46 seconds)
9 Timeless Leadership Lessons from Cyrus the Great Forget 1-800-CEO Read. The greatest book on business and leadership ever was written in the 4th century. By a Greek, about a Persian King. Yeah, that's right. Here are nine lessons in leadership from Xenophen's Cyrus the Great. (the Amiable Conqueror)

How to Respond to Emotional Outbursts The world can be a punishing place. It can feel unsafe to expose our feelings to others. An organization performs best when the people in the organization know they can trust and depend on each other. Then they break out of silos. (How do you do it?)

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Tip of the Day

While most people try to avoid risk and corporate America actually labels it to be avoided at all cost, ultimately life is filled with it. Risk taking is something everyone is faced with and, without it, life would become somewhat stagnate. Taking a risk once in awhile is a healthy thing. It pushes people to do sometimes their most creative work and reach new levels. The problem becomes the fear of risk and hesitation. It seems like our society has become so risk avoidance driven that people are applauded for not taking it. When in actuality it is those who take risk that pave the road for all others to travel. As Joseph Campbell, a famous American mythologist once said, it is the darkest path in the woods that holds the most treasure. Next time you're faced with taking a risk, give it some thought. Who knows – your career may take off!

Just a Thought,
Gus Downing


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