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April 19, 2012 SUBSCRIBE

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The IOBSE Goes Beyond and Redefines the Meaning of Mentorship Yesterday the International Organization of Black Security Executive's, Suni Shamapande, The IOBSE President and Sears Divisional VP of LP for Full Line stores, kicked off their three day conference. Their first day was entitled "Student Career and Leadership Day" which was totally dedicated to teaching and mentoring over 40 students from around the country. Their impressive agenda included successful speakers from around the retail Loss Prevention industry and even one from the internationally acclaimed executive search firm Heidrick & Struggles. Finishing the day with a nationally recognized motivational speaker this day was truly impressive. Many organizations talk about student development but this one truly delivered to a group of young people that were engaged, passionate, and absolutely excited about what they learned yesterday. This was an exceptional day and the Daily would like to commend all the executives who participated. Fanchon Barnes with Target, Don Knox with Caterpillar, Mike Rock with Wal-Mart, Venus Finley-Akins with GAP, Will Baker with Ross Stores, Courtney Record with Sears, Levell Hedgspeth with Cracker Barrel, and Michael Nelson with Kohl’s – Job well done!

Retailer’ investing in mobile commerce, this year, 30% of retailers will invest more than $100,000. 11% of retailers will invest $201,000 or more in mobile commerce compared with 8% in 2011. And 19% will invest $101,000 to $200,000 this year compared with 8% last year. (source

Sales on eBay jump 12%. eBay’s revenue in the first quarter reached $3.28 billion, up 29% from the same period last year. Fixed-price sales account for 64% of marketplace volume compared with 61% a year earlier, reflecting eBay’s continued move away from the auction format. (source

Barclaycard launches PayTag contactless card.
Barclaycard is launching a new credit card that will allow its customers to use any mobile phone to buy goods from retailers using contactless payment irrespective of whether the phone is NFC-enabled. The Barclaycard PayTag is a small chip-filled Visa card with a sticky back that can be attached to the back of any mobile handset. (source

KKR makes first retail real-estate investment. Private equity firm Kohlberg Kravis Roberts & Co (KKR) closed a $196 million investment in Yorktown Center, a Chicago-area mall, marking its first retail real estate investment in the United States. Immediate plans include improved retail selection and upgraded lighting, signage, food court and entrances. The area features restaurants including The Capital Grille and retailers such as Gap, Victoria's Secret, J.C. Penney and Carson Pirie Scott. (source

Stolen iPads, iPhones Mysteriously Returned. A cart load of iPads and iPhones stolen from an Anderson Target was mysteriously returned to the store Tuesday. The Herald Bulletin reports a man hid out in the store overnight last month, and then carted away the electronics when the store closed. The cart of electronics was returned to the store at 5501 Scatterfield Road just after 4 a.m. Tuesday. The man captured on store video was described as white, in his early 20s, wearing a black sweatshirt and gray pants. He also had a bandana covering his nose and mouth. Police are reviewing store surveillance tapes. So far, there are no suspects.  (Source

Brooklyn area Russian National charged with $1.4 hacking scam
. The ringleader was able to hack into online brokerage accounts and transact money losing trades, then using fake accounts to take advantage of those losses. The leader had recruited NYC area students from Kazakhstan to open bank accounts to move the funds.  (Source

"Ensure", 2,600 cases stolen in a Montreal cargo theft
. Abbot Laboratories has been the target of cargo theft in both Canada and the United States. Last year $4 million dollars of diabetic supplies were stolen from a truck in Louisville, Kentucky.  (Source

Six investigations into un-taxed cigarette trafficking in Canada
. Cornwall Regional Task Force and the OPP have recovered over 3,000 cartons of un-taxed cigarettes purchased from the Indian reservation. By law in Canada, only the registered Indians are allowed to purchase the cigarettes without tax, for their personal use.  (Source

Blue Ninja hits Florida jewelry store. Store loses thousands of dollars in merchandise in 21 seconds. Suggestion: pull the merchandise from the window display overnight.  (Source

Oregon duo cross border for Boise shoplifting spree. Store employees had detained one suspect for allegedly stealing cosmetic items from the store. Police say a second suspect was detained outside the store in connection with the same crime. A police report states that evidence was found linking both men to the same offense and at least two other stores on Tuesday including an incident earlier in the month.  (Source

Romanian gang’s 180 thefts from commuters helped build five homes. A Romanian family was being sentenced today for stealing mobile phones and cash in 180 attacks on sleeping and drunk rail commuters. The five-strong gang of professional pickpockets hopped on and off late-night trains in the UK. They targeted passengers who were dozing, listening to music or too drunk or tired to notice their valuables were being taken. After sweeping the train, the thieves would quickly move on. The gang carried out at least 180 thefts, bringing in at least £60,000, but detectives believe the true value of their haul was many times higher. (source




Cap Index

2012 Thought Challenge Awards Committee

The Kentucky Derby & Kroger's LP Team

by Katie Tuttle


Clean Up Tide Theft with Alpha Solutions!

Know about an event we should feature here?
Let us know.

2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.

NRF LP Conference June 20-22

2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!

Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:


Virtual the less expensive shrink solution

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here

Providing Key Control For Over 25 Years InstaKey


Green Tag Recycling Program from WG

eBay Supported Retail Investigation Leads to Prison Sentence

eBay Global Asset Protection team actively supported retail investigators, and members of PROACT program, leading to prison sentence of habitual shoplift offender. During a seven-month stretch of shoplifting, the suspect earned $43,200, which represented more than $73,000 in retail losses, the FBI says. The 41-year-old Woodburn, Ore., man, described by prosecutors as a "professional shoplifter" who stole from Safeway stores in Oregon and Washington more than a hundred times, has been sentenced to one year and one day in federal prison. Authorities said the suspect shoplifted everything from Crest teeth-whitening strips to Oil of Olay creams at stores such as Safeway, Target and Best Buy – usually by stuffing the products under his clothing. "This guy was incredibly brazen," FBI Special Agent Joe Boyer. "He was making his living doing this. This was his full-time job. He lived in a nice house in the suburbs with his wife and kids. If you lived next door, you would have no idea he was a thief." (Source (source

For further information on PROACT email inquiries to;

eBay Direct - Click Here  -  (notify - info - questions)



The ORC Leaders Panel Discussions -  #1 - The Drug Store Industry's ORC Leaders             #2 - The Big Box & Specialty ORC Leaders               Coming soon!

The Journey from LP to CFO - Leadership & Development series -

Neil Watanabe, CFO for Anna's Linens This three part interview follows Neil Watanabe's career from an entry level management position through the control and loss prevention field all the way up to CFO. It explores exactly how he progressed and what elements played the biggest part in his climb up the ladder. Defining the path and understanding the steps allows the viewer to learn how one executive was able to navigate their way all the way up to the top.

Final Part

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Hundreds of items remain after $1M theft ring busted
. Last weeks raid in North Carolina left Police with about 1,270 stolen items, now Police are seeking the help of Retailers and the public to come forward and identify their stolen loot. The merchandise varies from alcohol to literally the kitchen sink (stolen from a Subway restaurant). Daniel Reyes, 40, was charged with stealing the items from several area businesses and is accused of trying to sell the items on Craigslist and eBay. Investigators said Reyes could be responsible for as many as 20 break-ins and thefts over the last two years.  (Source

North Carolina ORC group stealing thousands in electronics from Walmart; comments from local honest shoppers and Joe LaRocca of the NRF. The ORC ring has already hit several Walmart stores in the area focused on Play Station 3 and Xbox systems. (source


Frederick County Bureau of Investigation investigating organized retail theft, $4k stolen from the GAP. Police are seeking the identity of five people believed to have stolen thousands of dollars worth of merchandise from the Gap store in the Francis Scott Key Mall. On March 22, the thieves took $999 worth of khakis, jeans and shorts, returned two days later and stole $2,982 worth of merchandise, in both cases taking the items from sales racks and putting them into shopping bags before leaving the store.  (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Labor Costs too high? USS BoxGuard is 32% faster from USS


Vector Security® Announces 2012 Loss Prevention
Foundation Scholarship Winners

Scholarships support LPQ and LPC certifications;
Recipients include seven Canadian-based applicants

Pittsburgh – April 17, 2012: Vector Security® recently announced the winners of its Loss Prevention Foundation (LPF) scholarships, which provide financial support to loss prevention professionals seeking to obtain LPQ and LPC certifications. Vector Security began awarding the scholarships four years ago in support of career development and continuing education for professionals in this rapidly-growing industry.

The winners are:
LPQualified Scholarship Recipients
LPCertified Scholarship Recipients
Hart Brown Rent-A-Center Angela Busby Bealls Inc.
Julio Cuba Home Goods Kevin Foote Staples, Inc.
Charles Garretson TJ Maxx Stephan Kimbrough Dick’s Sporting Goods
Andrew Gourley Wal-Mart Stores Brian LeClair Cabela’s, Inc.
Tyler Hail Cabela’s, Inc. Paul McGinley Dollar Financial Group
Hector Hernandez Retired Law Enforcement Officer Chris Scheutzow Bed Bath & Beyond
Tyrone Macon Marmaxx Ryan Sobieski Cabela’s, Inc.
Julie Morris Lowe’s Home Improvement Jeff Troszak Cabela’s, Inc.
Matt Strope Dick’s Sporting Goods Marshandala Wilson Fossil, Inc.

LPQualified Scholarship Recipients
LPCertified Scholarship Recipients
Navtej Duggal Winners Merchants International Doug Carter Easyhome LTD.
Luis Maio Asset Security & Protection Stephen Kennedy The Source – Electronics
Stephanie Paraskevopulos Toronto Police Service Douglas Smith Sephora Beauty, Canada
Santo Zenone Gap, Inc.    

Chosen from more than 125 applicants, the awardees represent a variety of professional backgrounds and, for the first time, include seven Canadian-based winners. "In making ourselection, we look for individuals who express the highest level of desire for the opportunity, as well as those who have a positive outlook as to how they will use this program to enhance their value to their respective employers," said Michael Grady, Executive Vice President of Vector Security. "Persistence and demonstrated career progression are also important. Seven of this year’s winners had submitted applications in prior years and didn’t give up after the first try."

Grady added that the company’s commitment to supporting the scholarship program remains steadfast. "The LPQ and LPC certification courses were designed by the LPF to fill a void that could not be filled elsewhere. Now that these courses have taken root in the minds of loss prevention professionals, they have grown immensely popular.
Vector Security is honored to be part of an effort to make these scholarships available to worthy individuals who otherwise may not be able to afford them."

"With support from Vector Security, last year we broadened the use of the LPQ course to a new type of position at one of the nation’s largest auto parts and service retailers," said Gene Smith, LPF President. "The retailer chose to educate their Margin Control Specialists, who make certain that shrinkage is kept at a minimum within the supply and sales chain. This marked a milestone in the use of the LPQ to help educate non-LP personnel."

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Account Program Coordinator Vector Security Northern New Jersey Vector Security

Dir of Loss Prevention



Downing & Downing

Dir of Loss Prevention Confidential Southern Florida Downing & Downing
Dir of Loss Prevention Confidential Dallas, TX Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Mgr

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Mgr The Home Depot Metro Northern  The Home Depot
Asset Protection Mgr The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

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Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Market LP Mgr Old Navy Oregon Gap, Inc.
Loss Prevention Mgr Best Buy Chino, CA Best Buy
Regional LP & Safety Mgr PetSmart Ottawa, IL PetSmart
District LP Mgr Sears Harrisburg, PA Sears Holdings Corp.
Loss Prevention Mgr Sears Fredericksburg, VA Sears Holdings Corp.
Loss Prevention Mgr Sears Glen Burnie, MD Sears Holdings Corp.
Team Mgr - Fraud/LP Home Services Des Moines, IA Sears Holdings Corp.
Area Mgr - AP All Facilities New Caney, TX Walmart
Area Mgr - AP All Facilities Red Bluff, CA Walmart
Market AP Mgr Walmart Baton Rouge, LA Walmart
Asset Protection Mgr Sam's G3 Princeton, NJ Walmart
Loss Prevention Mgr Macy's Augusta, GA Macy's
Loss Prevention Mgr Macy's Dallas, TX Macy's
Mgr of LP Analytics Limited Brands Columbus, OH Limited Brands
Safety and LP Mgr Ryder Rogers, MN Ryder

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Marc Lambert was promoted to Senior Regional LP Manager for Brookstone.
Allison Ernst was promoted to Loss Prevention Manager for Genesco, Inc.
Brian Palmer was promoted to Loss Prevention Manager for Genesco, Inc.

Post Your New Job or Promotion! Click Here

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Workplace Feedback: Tis Better to Receive Than to Give  We were all taught while we were young that it is better to give than to receive. After all, giving has great benefits for both the recipient and the giver. However, when it comes to the exchange of feedback between bosses and employees, it's usually better to receive. (Tie it with a bow)

How What Makes You Different Can Make You Exceptional
Dr. Dale Archer is the author of "Better Than Normal: How What Makes You Different Can Make You Exceptional." In this interview Archer talks about how our weaknesses could be strengths in disguise, how to uncover your unique personality, and more. (8 traits)
How to Run Effective Performance Reviews It's not news that performance reviews are an important tool in keeping your workforce encouraged and engaged. What isn't talked about is how critical it is to do them right. There are many different techniques to try, but what is more important is what approaches you include. (What are your cornerstones?)

5 Steps to Game-Changing Relationships In the business world, men build networks while women build relationships. This is more than just a semantic difference. So how do you go about building the relationships you need for success? And what differentiates this from networking? (5 steps)

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3VR - video surveillance, video intelligence


The most prevailing comment made by corporate America when they come to market looking for a new senior Loss Prevention executive is 'bring me someone who has a total business acumen and understands the entire business.' Take note to this common theme as it sends a very clear message that you've got to be a retail executive who also happens to be a subject matter expert in Loss Prevention. And as we continue to evolve technologically, the demands are greater that you understand the financial, merchandising, supply chain, and operations side of the business and know how to integrate the various shrinkage reduction components within all of them. Being able to communicate all of that in a series of meetings is truly the key. Being able to do it day in and day out is the objective.

Just a Thought,
Gus Downing


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