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April 18, 2012 SUBSCRIBE

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Lowe’s Builds Up Leverage to Buy Back Shares: Corporate Finance. Now, with the start of the second quarter, Lowe’s announced the sale of Notes worth $2 billion. The company distributed the issuance into three parts, including $500 million Notes carrying a coupon of 1.625% with a maturity of 5 years, $750 million notes carrying a coupon of 3.12% with a maturity of 10 years, and $750 million notes carrying a coupon of 4.65% with a maturity of 30 years. Debt offers of big companies witnessed oversubscription providing the corporations the option to price their offerings at lower rates. Therefore, several companies came up with debt offerings to generate interest expense savings by refinancing their outstanding borrowings. (source

Supervalu to add 250 Stores to Zero Waste Program. Supervalu will expand its environmental sustainability efforts by adding 250 stores to a program aimed at reducing landfill waste. Eden Prairie-based Supervalu, one of the nation's largest supermarket operators, said Tuesday that the 250 stores will divert 90 percent or more of their waste from local landfills to productive uses. Supervalu has been bolstering its recycling and composting efforts, as well as donating more perishable food through its "Fresh Rescue" program. With Fresh Rescue, SUPERVALU partners with food relief groups in local markets, including Second Harvest in the Twin Cities. Meat and produce that Supervalu donates has hit its "sell by" date, but is still perfectly good for human consumption. The company last year donated 54 million pounds of food through Fresh Rescue. (source

London is the most targeted market for international retailers, Dubai finishes second. Last year London shared top spot in the survey with United Arab Emirates state Dubai, but the oil rich area has dropped behind London this year with only 53.8 per cent of the top brands present. Britain is once again the most popular country for retailers, hosting 56.7 per cent of the world’s top traders, followed by the UAE (53.1 per cent), the US (50.3 per cent) and then Spain (47.5 per cent). (source

American Eagle is to open its first two stores in Japan this week, starting with a large scale flagship in Tokyo today. A second store will open on Thursday in the Tokyo Bay area. American Eagle now operates in 12 countries outside the United States. (source

LVMH Moet Hennessy, Louis Vuitton says its revenue grew 25 percent in the first quarter of the year, driven by strong sales in Asia and the U.S. and in its new acquisition, Bulgari. The company behind Dom Perignon champagne and Donna Karan fashion said Wednesday it brought in (EURO) 6.6 billion ($8.6 billion) from January to March. While all of its business divisions grew, watches and jewelry stood out with a 141 percent increase in sales. Much of that comes from the purchase of Bulgari last year. A third of sales come from fashion and leather goods, which rose 17 percent. (source

Louis Vuitton has won a landmark counterfeit ruling in the US, protecting the company from the "large-scale international counterfeiting" which is illegally profiting from reproducing the luxury brand's trademarks. The International Trade Commission in the US upheld a ruling which will help stop goods being imported in to the US bearing its trademarks, and will penalize companies which facilitate the trade of those goods. Other brands including True Religion, Polo Ralph Lauren and Tory Burch have taken similar action in the past two years, but none have acquired the blanket protection that this ruling affords Vuitton. (source

Last year Louis Vuitton won a similar landmark counterfeiting case in Canada. (source

University study indicates paying with smartphones will pass credit cards by 2020. More than 10% of the technology experts have already moved to using smartphones for payments. Earlier this year however, Google Wallet was hacked. (source

Analysts believe Amazon may overtake Wal-Mart’s number #1 position by 2017. Inc. is predicted Inc. Mass MerchantOnline Sales:$34,200,000,000 Growth:39.5%See More reach $200 billion in annual sales, which is in line with Wal-Mart’s fiscal 2012 sales of non-grocery items. Wal-Mart generated sales of $444 billion in fiscal 2012 sales, up 5.9% from the prior year, and 54% of those sales came from groceries, leaving non-grocery sales at $204 billion. Amazon plans to continue to build new fulfillment centers nationwide to increase delivery times, moving to possible same day service for Amazon Prime members. (source

Surveillance video shows car crash into Palm Coast Publix, amazingly no one was killed. Witnesses said the driver, 76-year-old Thelma Wagenhoffer, kept on driving past the cashiers and the store's floral department before finally stopping about a third of the way into the store. State troopers have charged Wagenhoffer, of Palm Coast, with careless driving, but she has maintained there was some sort of mechanical failure with her car. Investigators said they found no such failure. Ten people were treated for injuries Saturday, and three were still in the hospital as of Wednesday. The most seriously hurt victim was identified as Lupo Mario Hernandez, who was listed in serious condition. The 83-year-old man was trapped under Wagenhoffer's car for some time. (source

Federal agents seize alleged counterfeit items at El Paso swap meet. Dozens of federal agents descended on the Fox Plaza swap meet late Sunday morning to seize alleged counterfeit merchandise. Agents seized phony NFL and other name brand clothing, counterfeit designer handbags and pirated CDs and DVDs. Federal agents were joined by representatives of several companies, who helped validate if the items being sold at the swap were legitimate. Late Sunday afternoon, investigators were still tallying the total amount of merchandise seized. There were no arrests. The seizures were part of an ongoing investigation by agents with ICE Homeland Security Investigations. (source

Virginia area stores hit with counterfeit $20’s. Small businesses may be target of these counterfeit passers, or the fact that larger retailers just have not noticed or reported the issue yet. (source

Los Angeles Toy Company employees tied to money laundering scheme that allegedly funneled millions of dollars in Colombian and Mexican drug money. Immigration and Customs Enforcement said the two owners of Industry-based Woody Toys, Jia Hui Zhou and Dan Xin Li, and three company employees were arrested on charges of evading federal reporting requirements for financial transactions. Two toy dealers from Mexico were arrested earlier on similar charges. (source

San Fernando Valley AT&T kiosk thieves apprehended. The three arrested are believed to be members of a South Los Angeles gang. A total of seven members of the gang have been arrested on this and other break-ins in the area. (source

Portland Police having trouble making flash mob arrests. No arrests have been made in the two recent Portland flash mob cases. Three of the individuals may have been identified from the video at Nordstrom’s, but no arrests. (source

Walmart Heros in Austin,Texas who assisted a fallen officer, now become a focus of prior Walmart terminations. Cases of Walmart associates acting in what some may call heroic acts, found them terminated for getting involved. Utah associates were terminated for disarming a shoplifting suspect and now claim an inconsistency in policy and wrongful termination. (source



Cap Index

2012 Thought Challenge Awards Committee

The Kentucky Derby & Kroger's LP Team

by Katie Tuttle


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2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.

Retail Fraud 2012

Largest Retail Fraud & LP conference in Europe

Novotel West, London

April 19, 2012

Click here for details


NRF LP Conference June 20-22

2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!

Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:

Virtual the less expensive shrink solution

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

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Providing Key Control For Over 25 Years InstaKey


Green Tag Recycling Program from WG


The ORC Leaders Panel Discussions -  #1 - The Drug Store Industry's ORC Leaders             #2 - The Big Box & Specialty ORC Leaders               Coming soon!

The Journey from LP to CFO - Leadership & Development series -

Neil Watanabe, CFO for Anna's Linens This three part interview follows Neil Watanabe's career from an entry level management position through the control and loss prevention field all the way up to CFO. It explores exactly how he progressed and what elements played the biggest part in his climb up the ladder. Defining the path and understanding the steps allows the viewer to learn how one executive was able to navigate their way all the way up to the top.

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$30,000 of Wal-Mart merchandise recovered from a former Associate’s basement.
Blackman-Leoni officers searched two homes Monday and found merchandise which may end up totaling nearly $100,000. A 24-year-old man, who had been employed by Wal-Mart but was fired due to his alleged involved in the fraud, was arrested. He remains in jail and has not yet been arraigned, according to court and jail records. (


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Labor Costs too high? USS BoxGuard is 32% faster from USS


Alpha’s CableLoks Deter Detergent Theft and
Stop Thieves from Making a Clean Getaway with Profits


On Tuesday, March 13, Alpha’s CableLoks were featured on ABC World News with Diane Sawyer. Nationwide, the media was reacting to an increase in theft of Tide detergent, and Alpha responded by presenting the only solution proven to effectively protect the highly sought after soap, keeping it on store shelves and available for sale. According to CVS spokeswoman Carolyn Castel, "Theft of Tide is not a new issue in the retail industry." However, the problem has escalated recently, especially in the last few months.

According to retailers and police alike, a black market for laundry detergent has developed in recent years. Tide’s resale value on the black market has made the detergent especially enticing for shoplifters. Selling for up to $20 for a large bottle, Tide presents thieves with the opportunity to turn around and sell the soap for half the price for a quick cash profit. In addition to the lackluster economy, many have attributed the increased pilfering to organized retail crime, an issue that affects nearly all retailers. According to the National Retail Federation (NRF), 95 percent of retailers suffered losses from organized shoplifters in 2011. The Global Retail Theft Barometer valued these losses at $45.3 billion in 2011 in North America, a 6 percent increase from 2010.

Although Tide was not mentioned as a top item on the NRF’s 2011 Organized Retail Crime Survey, it certainly fits the profile of the items that were listed. According to David Holthaus, reporter for, "Tide is valuable, quickly consumable and easily removable from store shelves, all traits that make it attractive to professional thieves."

One Walmart store located in West St. Paul, MN, reported $25,000 in Tide thefts in a little more than a year. In Cincinnati, OH, 103 incidents of Tide theft from grocery stores, convenience stores and drug stores have been reported since the middle of 2010. Numbers like these have forced retailers to try many different methods to protect Tide. Some have locked the detergent behind glass cabinets, while others have decreased the quantities on display. Several stores have tried repositioning the products for improved monitoring, while others have locked the detergent with secure caps and electronic tags.

Alpha’s CableLoks are the only proven solution on the market to effectively protect Tide. Many of the top retailers in drug, grocery and discount stores are already using CableLoks to protect their detergent. A highly versatile solution, CableLoks can fit a multitude of products. Available in 1, 2 and 3 Alarm technology in various lengths, Alpha’s CableLoks provide an unrivaled range of protection and eliminate the need for hard-wire cabling or locking products behind glass cabinets. CableLoks are Alpha’s third largest category of solutions, all of which are proven to provide security and increase sales with a guaranteed ROI in less than 12 months.

For more information on Alpha CableLoks and other solutions to your high-theft challenges, call Diane Wise at 704-206-7849 extension 323.

For more information about our proven solutions, stop by our RILA Booth #428!

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National Accounts Mgr Universal Surveillance Systems Tennessee Universal Surveillance Systems
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LP XBR Analyst Urban Outfitters, Inc. Philadelphia, PA Urban Outfitters, Inc.
Account Program Coordinator Vector Security Northern New Jersey Vector Security

Dir of Loss Prevention



Downing & Downing

Dir of Loss Prevention Confidential Southern Florida Downing & Downing
Dir of Loss Prevention Confidential Dallas, TX Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Mgr

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Mgr The Home Depot Metro Northern  The Home Depot
Asset Protection Mgr The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

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Job Opening




Loss Prevention Mgr Sears Federal Way, WA Sears Holdings Corp.
Loss Prevention Mgr Sears Columbus, OH Sears Holdings Corp.
Loss Prevention Mgr Sears Salem, OR Sears Holdings Corp.
Loss Prevention Mgr Sears Vancouver, WA Sears Holdings Corp.
Loss Prevention Mgr Kmart Houma, LA Sears Holdings Corp.
Loss Prevention Mgr Kmart Bishop, CA Sears Holdings Corp.
Area LP Mgr Lowe's Frankfort, KY Lowe's
Dept Mgr Store LP & Safety Lowe's Hadley, MA Lowe's
Dept Mgr Store LP & Safety Lowe's West Jordan, UT Lowe's
Dept Mgr Store LP & Safety Lowe's Mason, OH Lowe's
Asset Protection Mgr Sam's Club Columbus, GA Walmart
Corporate Mgr LP Operations Bloomingdale's New York, NY Macy's
Loss Prevention Mgr Belk Montgomery, AL Belk
Safety & LP Mgr SBM Offshore Group Houston, TX SBM Offshore Group

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Embracing What's Wrong to Get to What's Right  Have you ever had a tense meeting with your staff? Maybe people weren't doing their jobs correctly, or perhaps your entire staff was under performing. Either way, sometimes it's best to not only discuss what's wrong in the situation, but also to discuss what's right. (Follow the Golden Rule of Triggers)

If You're Not Making Mistakes, You're Not Pushing Hard Enough Making mistakes, especially as the boss, can be very embarrassing. Patti Hart, CEO of International Game Technology, says that all too often, executives try to avoid making mistakes. That is a mistake. (Woops)
Whatever You Feel Compelled to Do, Don't Remember the last time you pushed the "send" button for an email and then instantly regretted it? Or snapped at someone in a moment of frustration? We know better. We're capable of better. So why exactly do we make so many short-sighted destructive choices? (We all have two selves)

Business Etiquette: 5 Rules That Matter Now The word "etiquette" gets a bad rap. For one thing, it sounds stodgy and pretentious. And rules that are socially or morally prescribed seem intrusive to our sense of individuality. But the concept of etiquette is still essential, especially now.. (no simple answer)

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3VR - video surveillance, video intelligence


Competition is a good thing because it's what has made America so strong. Whether it's competition between companies or between executives, it has a tendency to bring out the best in most people and in most organizations. It leads to innovation, invention, growth and it instills a sense of competition in everything we do that tends to motivate and challenge people to reach beyond their own self-definitions of what they can do or can't do. Without it, progress, which is slow to begin with, would be stifled but, with it, you have inspiration and purpose. The whole key is how you compete in the open market, whether as a company or as an executive, reflecting professional standards and a code of ethics is critical even when your competition isn't. The #1 rule should always be never speak ill of the competition because in actuality it's more of a reflection of who you are and not who they are.

Just a Thought,
Gus Downing


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