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April 13, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings



Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

Dan Provost
VP US Retail Store and Distribution Center LP,
Staples, Inc.

LP Program Spotlight
eBay's PROACT Team

Know about an event we should feature here? Let us know.



Women in LP Caucus
Mentor Program
Register Here

April 10-12, 2011
Global Supply Chain Summit
Columbus, OH

April 20, 2011
Georgia Retail Association ORC Symposium
Atlanta, GA

NRF-Investigators' Network Meetings
McLean, VA April 20
Houston, TX April 21
Dallas, TX April 28

April 28, 2011
2011 Great Central U.S. Shakeout

April 28, 2011
Retail Council of New York ORC Conference Albany, NY

May 3, 2011

LP Professional Development Call, hosted by the women in LP Caucus
2:00 p.m. Eastern

May 3-4, 2011
NRF LP Legislative Committee Meeting
Washington, DC

May 16-19, 2011
National Level Exercise




October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV





China nabs over 14,000 suspects dealing in counterfeit goods
Chinese police have seized 14,185 suspects in the past five months in an ongoing campaign to halt the production and sale of counterfeit goods, including pirated software, fake drugs and homemade suitcases bearing the names of global luxury brands. Suspects were allegedly involved in more than 8,000 cases of intellectual property rights violations, more than 7,000 production and sales outlets were destroyed. (Source:

U.S. retail and food services sales rose by 0.4% from the previous month to $389.32 billion, ninth consecutive monthly gain
Furniture store sales climbed 3.6%, the biggest gain in more than six years. Electronics and appliance stores and building material merchants also rose strongly, while auto and part sales fell 1.75%.  (Source:

Wal-Mart releases Aggressive Pricing plans; Target CFO plans to double earnings in the next six to seven years
Wal-Mart has had 7 consecutive quarters of declining same store sales, Rosalind Brewer (Pres. of Wal-Mart's eastern division) believes the answer is in "reinvigorating the price position" and restoring 8,500 items Wal-Mart removed from their shelves. Target is counting on the continued growth of its 5 percent reward program on its credit/debit Red Cards, as well as the expansion in the Canadian market. (Source:

Rite Aid drops sardine lawsuit against a Korean War veteran
A 77-year-old Korean War veteran is apprehended for a $2 item, then sent a civil recovery suit for $300. Sacramento residents and News Teams pick up the story of the veteran with terminal cancer. (Source:

Los Angeles and Long Beach ports are on the front lines of a crackdown on counterfeit goods
In depth article focusing on the busiest port complex in the U.S. accounting for about 40% of illegal goods, including fake electronics, toys, cigarettes and designer jeans and handbags. (Source:

Tiffany seeks legal action against more counterfeit jewelry sites
Tiffany & Co is suing another group of websites that it claims are selling counterfeit versions of its product, according to US reports. Tiffany has filed a lawsuit against Alice Don, Alice Huang, Fiona Jones and four other China-based defendants, all of which Tiffany claims are behind websites retailing counterfeit Tiffany-branded jewelry.(Source:

Gildan Activewear Inc. agreed to purchase sock maker Gold Toe Moretz Holdings Corp. for $350 million.
Gildan, headquartered in Montreal, believes the acquisition will more than double its current revenue from the sale of socks and will “significantly expand and diversify” its customer base and channels of distribution within the U.S. retail market. Gold Toe Moretz, the exclusive U.S. licensee for Under Armour and New Balance, generated sales of $280 million last year.  (Source:

Minnesota Grocery Store Accountant charged with theft, $209,000
The district manager, in a review of the accounts receivable line for the Isle Teals Market reported the receivable account was noticeably out of proportion when compared to other stores in the chain. It is believed that that the employee had been stealing from the market since 2006.  (Source:

Family wins $4.3 million in the state lottery, then finds out the newspaper had made a big mistake.
How would You take the news? (Source:

Merchant Analytic Solutions, LLC (MAS) and IDM Software announce Strategic Alliance to Deliver Next Generation Business Intelligence to Retailers

Merchant Analytic Solutions, LLC ("MAS"), a unit of Hilco Trading, LLC, announced it has entered into a strategic alliance with IDM Software ("IDM") to provide retail executives, worldwide, with a next-generation business intelligence solution designed to drive improvements in inventory performance, shrink, margin leakage, customer satisfaction, vendor management, risk counter measures, SKU rationalization, supply chain optimization, and predictive modeling.

The new solution combines the MAS "pm2 -- predictive modeling and profit management strategy" with the IDM "Loss Manager Train of Thought" software application in one user-friendly, multi-level, unified program.

According to MAS Chief Operating Officer and former Vice President of CVS/Caremark, Ernie Deyle, "Pressures on costs and retail price inflation, along with increased risk variables within an organization that can affect shareholder value, make it imperative CFOs explore all untapped opportunities within their data to drive net profit."

Mr. Deyle added, "Successful software tools today must have not only the "potential" to do great things with data, they must be underpinned by a proven strategy to both effectively identify opportunity and leverage it through the closure of gaps in underlying processes, labor and technology. The program, jointly developed by MAS and IDM, provides the optimal solution to accurately predict patterns, monitor and anticipate user needs, isolate and quantify events at the most granular level, provide a road map to mitigate that risk, and ensure the action taken is effective and sustainable."

MAS is a global leader in retail profit optimizing business intelligence tactics. The MAS pm2 profit turn-around program is designed around proprietary algorithms and data assessment techniques to identify sales reducing activity ("SRA") -- the root causes of profit loss -- within a retail enterprise. MAS pm2 provides retailers with the capabilities to execute customized improvement strategies and countermeasures to mitigate losses, and effectively measure and predict future performance.

IDM "Train of Thought Analysis" software enables a retailer to analyze data in a new way that supports their natural investigative process. Results that used to take days and weeks to produce can now be achieved in minutes and hours; all without the need to call upon the assistance of valuable and scarce internal IT time or costly vendor resources. Sean Manion, IDM Vice President of Sales and Operations, North America stated, "We're very excited to be working with MAS. Our objective is to add value across the retailer’s enterprise and make their existing teams more productive. The alliance between our companies will bring considerable returns to our clients."

MAS Chief Executive Officer and former President of K-Mart Operations, Donald W. Keeble, said, "In partnering with IDM Software, MAS is able to further round out its core analytical offerings and provide a fully actionable, profit improvement program, designed by retail executives who have a history of providing direct shareholder value and improving overall financial strength. In IDM Software we found a partner who understands retail and has a proven solution that overcomes the inherent constraints of traditional EBR tools."


Upcoming event!
Southeastern ORC Conference
Sponsored by the Georgia Retail Association
Loss Prevention Council
April 20, 2011
AmericasMart, Atlanta, GA


eBay Global Asset Protection Team Attends UK Largest Retail Fraud & Loss Prevention Conference

eBay Global Asset Protection leaders, including Senior Director Paul Jones, PROACT Manager Stoney Burke, Senior Manager John Mearls, PROACT Supervisor Dave Disilva and Fraud Investigator Sarah Douglas will attend the UK’s largest retail conference of its type. This 8th annual event, scheduled for Thursday, April 15th, 2011 in London, will attract leading EU retail brands and the highly recognized industry professionals who support their profit protection efforts. The focus of the events agenda include critical areas such as; Data mining & Business Intelligence, Personnel Training, Identity Theft, Biometrics plus the latest developments in Store Alarms, Tagging, Security Personnel, EAS Solutions, Covert and traditional CCTV, along with Cardholder Not Present (CNP) fraud prevention, online and multi channel fraud. It will also offer a master class track with multi extended in-depth sessions covering the hottest topics in the industry. At the invitation of conference coordinators, Paul Jones & John Mearls are scheduled to speak and review eBay’s best in class fraud preventive technology, law enforcement investigative support resources and outline how collaborative partnerships successfully combat the attack on retail criminal behavior, including curtailing organized retail theft activity. Click here for article.

For further information on PROACT email inquiries to:

eBay Direct - Click Here  -  (notify - info - questions)


Vector Security Takes Top Honors for Industry’s Best Website at 2011 SAMMY Awards

Vector Security was honored at the 2011 SAMMY Awards held Tuesday, April 5th in Las Vegas, NV, by capturing top honors for the industry's best website. The 2011 SAMMYs -- which in total received over 125 entries by the electronic security industry's top companies in a variety of advertising and marketing categories -- honors the best sales and marketing achievements produced by the industry. The event is hosted by Security Sales & Integration magazine, and this year marked the 15th consecutive year SSN hosted this competition.

According to Mike Grady, Vector Security's Executive Vice President, and David Merrick, Vector's Vice President of Marketing, the award reflects Vector's commitment to improve the company's position in a number of Internet-based marketing and public relations venues. "While we've had a company website since 1999, this latest revision of our site was a quantum leap from where we've been in the past," says Grady. Merrick adds that the website and other Internet-based marketing initiatives are part of the company's broader goal to capture more attention. "Since releasing our new site in the 4th quarter of 2010,
we've seen a marked increase in viewers who come to our website; but that's not the only Internet-based marketing initiative we're pursuing," adds Merrick. "We're combining that with improved social media presence, to include Facebook, Linked In, Twitter and a Vector Security You Tube channel. Additionally, we are developing aligned Facebook pages for Vector Security branch offices in larger geographic markets, and plan to soon add Wikipedia pages."

Vector's web improvement plans for the balance of 2011 include taking steps to further improve SEO performance numbers in over 80 geographic markets in which the company does business, adding RSS feeds and perhaps blogging capacity, and reformatting the website for optimal viewing on handheld devices. "As more and more people value the ability to access and navigate through websites from smart phones and web-enabled handheld devices, marketers will need to reformat their sites to allow that to happen. Otherwise they will diminish their ability to impact those who prefer using the fast-growing handheld information access devices."

The listing of website improvements Vector Security submitted to the 2011 SAMMY judges included the following:

Best Website Design: Vector Security website 2010 redesign

During 2010, Vector Security made significant improvements to our existing corporate website. First introduced in late 1999, Vector Security's initial website was replaced in August of 2006 and then replaced once more in August 2010. The design on our newest website version includes the following features:

Website Design Features
􀂃 A robust search engine optimization platform was developed for higher ranking performance
􀂃 The development includes an online reputation management platform for monitoring purposes
􀂃 The site utilizes Google Analytics at all levels
􀂃 Unique "Printable" pages and "Email a Friend" modules populate all pages

Goal 1: Additions to Web Content: One of the major goals of this update was to increase the level and quality of our web content, especially as it relates to providing consultative information and advice to both prospective residential and commercial buyers.

Goal 2: Increase Customer Communications Capabilities: The new website design also allows our customers to communicate requests and contact us for a variety of services, including scheduling service calls, system inspections, system moves, applying for insurance premium discounts, submitting referrals, requesting appointments, data changes or ACH billing needs.

Goal 3: Introduce Career Opportunities: Our third goal was to better use our website to attract new people to Vector Security and Vector Security Patrol. In order to do so, we offer prospective employees the ability to view job opportunities, submit applications and resumes, and download job descriptions. The career section also presents the individual career histories of nine VSI employees, who reflect highly successful long-term careers in sales, customer service, central station, installation, service and uniformed guard services.

New Informational Resources
a. Vector in the Community -- About Us Section of Website
This area of the website hosts information about the many types of community activities Vector Security participates in and supports. The goal of the information is to highlight our corporate contributions to worthy charitable causes within our branch office locations.

b. What our Industry Says -- Media Section of Website
This section highlights the opinions of specific industry advocacy groups and industry publications, relating to Vector Security. The content is designed to help position Vector Security as a responsible, highly praised industry leader by a series of non-partial third party groups.

c. Threats that Affect You -- Home Page -- Lower Left Section
In most cases, the reason why residential and commercial prospective alarm users invest in protection is in response to a direct or indirect experience with crime. Our "Threats That Affect You" section presents a series of modern-day security and safety threats and considerations of which people should be aware.

d. Real Customer Experiences -- Home Page -- Lower Left Section
When it comes to considering purchasing a home or business security system, the opinions of existing users can weigh heavily in a prospective customer's decision to choose one vendor over another. Our "Real Customer Experiences" section introduces the experiences of various Vector Security customers in key "moment of truth" scenarios such as alarm dispatching and quick response, communications with our central station, 2-way audio monitoring and a host of other experiences which test the veracity of our services.

e. Saving Lives & Saving Money -- Home Page -- Lower Left Section
This section introduces readers to the ways in which our services can save lives and money. Conversely speaking, the information also presents facts relative to the cost of crime in dollar figures and in lives.

f. How We Reduce False Alarms -- Home Page -- Lower Left Section
Since 2003, Vector Security has remained one of the strongest supporters of false alarm reduction policies and procedures both in word and in deed. As the recipient of the first industry PDQ award, a number of FARA and APCO awards and the 2008 SDM -- CSAA Central Station of the Year, Vector Security is uniquely positioned as a leader in false alarm reduction. We're proud to educate our prospective customers as to the importance of reducing false alarms and dispatches, and to assure them that we are working tirelessly to continue our efforts.

g. What’s Your Security Risk? -- Home Page -- Lower Left Section
This provides both residential and commercial prospective alarm purchasers with criteria under which they can better analyze their unique security needs.

Share Your Thoughts


Job Opening




Asset Protection Investigator e-Bay, Inc. San Jose, CA e-Bay
Corporate LP Mgr Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Washington DC Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Redwood City, CA Sears Holdings Corp.
Regional LP Mgr Sears Holdings Corp. Atlanta, GA Sears Holdings Corp.
Director of Investigations Confidential Dallas, TX Downing & Downing
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential New York City, NY Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential California Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Regional AP Mgr Wal-Mart Odessa, TX Wal-Mart
Area Loss Prevention Mgr Bed Bath & Beyond Long Island, NY Bed Bath & Beyond
Loss Prevention Mgr Macy's Eastfield Springfield, MA SnagAJob
Loss Prevention Mgr Macy's Parkchester Bronx, NY Indeed
Loss Prevention Mgr Sears Holdings Corp Jackson, MS LPJobs
Loss Prevention Mgr Sears Holdings/Kmart Springfield, IL Indeed
Loss Prevention Mgr Sears Holdings/Kmart El Paso, TX Indeed
District Loss Prevention Mgr Gap Inc Houston, TX Indeed
Loss Prevention Mgr Macy's Garden State Paramus, NJ Indeed
District Loss Prevention Mgr Kohl's Aurora, IL Indeed
Store LP and Safety Mgr Lowes Companies, Inc. Las Cruces, NM Lowes
Loss Prevention Mgr Kmart Corporation Bloomington, IL LPJobs
Asset Protection Mgr Walgreen Co. Maspeth, NY LPJobs
Mgr, Global Security Svcs Walgreen Co. Northbrook, IL LPJobs
Mgr, LP Advanced Analytics Walgreen Co. Deerfield, IL LPJobs
Loss Prevention Mgr Sears Holdings Corp Phoenix, AZ Indeed
Loss Prevention Mgr Sears Holdings Corp Florence, SC Indeed
Regional LP Mgr Burlington Coat Factory El Paso, TX Indeed

None to report.

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Perception becomes reality slowly on a macro level and it's difficult to change it if it's incorrect or doesn't portray the truth.  It's the same reason law enforcement separates witnesses to ensure clarity and truth.  The group mind becomes influenced by opinion and agendas and distorts the true reality.  One can only rely on daily vigilance based on doing what's right to hopefully impact the individuals one works with on a daily basis to carry the experience forward and be witness to what is right.

Good Luck
Gus Downing

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