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April 11, 2012 SUBSCRIBE

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Oscar Arango was promoted to Director of Assets Protection, Target Canada. Prior to his promotion, Oscar spent over seven years at Target as both a Group Assets Protection Team Leader and a District Assets Protection Team Leader. Before joining with Target, Oscar was the Regional Loss Prevention Manager for Timberland. He was also the Regional Loss Prevention Manager for Urban Outfitters. Congrats Oscar!

An Industry Rarity - Two Senior Vice President of LP positions active at the same time With this week's appointment of Chris McDonald to Senior Vice President Loss Prevention, Compass Group North America and three weeks ago Steve McClain's resignation from his Senior Vice President of Asset Protection position at Sports Authority we have two Sr. VP positions active at the same time and quite frankly this writer has never seen two active simultaneously before in 30 years of covering this industry. With that in mind and the fact that now three other senior roles in LP are also active it's looking like 2012 will be the busiest year in LP since 2007 other than the spike in spring 2010. Let the musical chairs begin.

The LP News Network will be covering the International Organization of Black Security Executives annual conference next week in Chicago. Suni Shamapande, Divisional Vice President of Loss Prevention for Sears Full Line stores and President of the IOBSE is pleased to work with LPNN and bring this event to the LP community.

Maryland passes first bill in the nation that bans employers from asking for the social media passwords of job applicants and employees. They were quick to respond to all the national media covering this and certainly others will follow suit quick enough as the ACLU is leading this campaign. (Source

"Tusami" ATM skimming attacks - now you see them now you don't - hitting Canada and overseas Since 2007 a Montreal gang has targeted banks and stores in British Columbia and across the West in a credit- and debit-card crime a Vancouver Crown prosecutor describes as "tsunami fraud. The gang dates back to 2007 with convictions in Australia and New Zealand and with over a dozen members they go out in mass and go skimming ATMs. They take massive numbers of forged credit cards, 10 or 20 or 30 each and hit 10 to 12 ATMs all at the same time and overload the system taking as much as they can as quickly as they can and gone in 24 hours before the alerts go out. "Tsunami fraud" is part of an identity theft phenomenon that appears to be growing exponentially. An increasing number of organized crime groups are choosing credit and debit card fraud over drug profits, drawn by the promise of a lucrative payout with relatively little danger. (Source

Apple, the world's most valuable company hits $600B level with 1 share costing $644. (Source

A National Problem- The Recessions After Effect - Gallup polls show that more than 70% of American workers feeling either not engaged or actively disengaged in their jobs - meaning they no longer have the necessary motivation for performance excellence. Disengagement and cynicism are widespread in today's post-recession business world. Many organizations that were forced to reduce their work forces and cut pay and benefits now are confronted with the negative legacy of those difficult actions. Employee motivation – or lack thereof – plays a big role in that legacy. A must read article if you sense your team needs to be re-motivated after all the years of downsizing. On the other end of the spectrum, one can also apply this same trend to the increase in theft. (Source

7 domains and $896,000 in proceeds seized by the Department of Justice as part of their ongoing "Operation In Our Sites" With 758 domain names of websites selling counterfeit merchandise seized to date the most recent 7 domains the DOJ says were operated by individuals based in China with several of them operating domains that had been seized in 2010. Law enforcement agents seized $826,883 in proceeds "from correspondent, or interbank, accounts held by the Chinese banks in the United States." Agents also seized $69,504 in funds remaining in three PayPal accounts. (Source

Court order shuts down 175 web sites selling counterfeit golf products. The U.S. Golf Manufacturers Anti-Counterfeiting Working Group, to which major golf companies belong, handled the investigation and filed the law suit. The group, founded in 2004 to fight against the selling of counterfeit products, said it filed suit against 130 defendants involved in the operation of more than 175 sites selling such products as golf balls, clubs and accessories. (Source

"Shoplifting Ambush" Flash Mob hit Saturday a Portland, OR Chevron Food Mart convenience store of 15 to 20 teens The video shows some of them going back into the store just to throw things at the employees. The manager on duty chased them away with a bat. And yesterday a mother of one of the teens in the video actually communicated with the news channel and said she's angry her son is being lumped in with the rest of the group because he actually went to pay for his items but was chased away when the manager kicked everyone out. The police interviewed the son at his school and are still looking for tips. (Source

All Caffeined Up - Thieves break into coffee warehouse and steal two tons of coffee and two coffee machines in Vienna, Austria. They'll never need to buy coffee again. Think they own a little coffee store. Well $72,000 worth of coffee will last them a while. (Source

Dollarama - the Canadian dollar store chain - doing just as well as their southern counterparts with 704 stores and a 14% increase in sales in Q4 with same store sales up 7.9% (Source

We apologize for the lateness of today's edition of the Daily. An unforeseen internet outage delayed our publishing deadline. Please enjoy.



The Kentucky Derby & Kroger's LP Team

by Katie Tuttle



Know about an event we should feature here?
Let us know.

2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.

Retail Fraud 2012

Largest Retail Fraud & LP conference in Europe

Novotel West, London

April 19, 2012

Click here for details


2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!

Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:



Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here



Neil Watanabe, CFO for Anna's Linens - The Journey from LP to CFO  -- Coming this week.

LPNN's "External Business Partners Series"

This series is dedicated to educating and informing each reader about the various solution providers in North America that make it possible for you to provide your company with the resources you need to develop, build, and deliver your Loss Prevention services. As you progress in your career you'll find that these companies and executives, who are dedicated and committed to the Loss Prevention industry, play a vital role in the success of your program. They're an extension of your team and the relationships you build with them are critical. They also provide a wealth of information and knowledge that can help add value to your company, your department, and most importantly to you, the Loss Prevention executives of North America. This series is dedicated to bringing you these executives, their companies, and their knowledge.

Bass Security Services, Inc.
Dale Bass, President and CEO &
Joe Mignone, Vice President Sales and Marketing

Meet Dale Bass and Joe Mignone, the two leaders of Bass Security and learn about their organization, their history, and their focus on customer service. With over 30 years of experience and dramatic growth, including the acquisition of The Girtman Group, they're well positioned to be a One Point Contact dedicated to all aspects of mechanical and electronic security.


The LP News Network


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Identity theft ring busted in Rancho Cucamonga, CA, hotel room. Where 3 suspects were arrested after finding credit card readers, fake credit cards and identification cards, computers, printers, small cameras, and software used to make false identification. The group allegedly started in Northern California and "have been working their way around," said San Bernardino County Sheriff's Deputy Randy Rouse. (Source

Denver police are seeking public help to capture "prolific thief" who's hitting stores all over the city including Victoria's Secret and Macy's.
A light skinned Hispanic man in his late 20's with short black hair and tattoos on both arms with a possible "cauliflower" ear. Driving a green 1998 Volvo V70 wagon with Colorado license plate 928EDH. (Source

Woman hitting 4 Sam's Clubs just rolls 55" flat-screen tvs out the door with the store manager's name on post-it notes on the boxes.
Hitting Daphne, Ala, Mobile, Ala, Fort Walton Beach and Pensacola, FL the woman strikes up a friendly conversation at the customer service desk and says she knows the store manager and had already paid for the two-thousand dollar television. (Source

Excerpts from GAO-11-675:  Efforts to Combat Organized Retail Crime

The U.S. Government Accountability Office ORC report June 2011

Stakeholders Identified Additional Federal Actions Intended to Deter e-Fencing and Mitigate Potential Health and Safety Concerns but Potential Impacts Are Unknown

Selected Product Restrictions

Given the potential health and safety concerns related to ORC cited by three major retail associations and three law enforcement stakeholders, the second option for legislative action they identified relates to the potential restriction of selected products from online marketplaces or other identified fencing locations, such as flea markets. These restrictions would likely target the most common products of concern identified by stakeholders, including infant formula, over-the-counter (OTC) medications, and other applicable health and beauty products. However, it is not currently known if the second-hand sale of these goods has actually resulted in a public health problem. For example, an investigator with the U.S. Department of Agriculture stated that although there are routinely major cases involving the sale and redistribution of stolen infant formula, he was not aware of specific health impacts resulting from these products. Further, any potential ban on the sale of specific products would also impact the legitimate sellers conducting business in online marketplaces or other venues.

Four of the ten law enforcement officials we interviewed indicated that OTC medications and other health and beauty products are commonly fenced via swap meets and flea markets, as well as through privately owned convenience stores and online marketplaces. As a result, there is limited assurance that these products were lawfully acquired and are stored and handled according to the manufacturer’s recommendations. Two of the four retail associations we interviewed noted that their members routinely work directly with manufacturers of these products, which provides the retailers with increased assurance that products are stored and handled properly and that they would be informed in a timely manner in the event of a recall. At least one state has already passed legislation restricting a targeted list of high-theft health and beauty products from being sold at flea markets and similar public venues without proof of ownership.

If additional sales restrictions for these venues were implemented at the federal level, a range of potential actions could be considered, including a complete restriction on the sale of specified products through select sales channels, or requirements to provide additional information in product listings in online marketplaces, such as the manufacturing lot number and any applicable expiration dates. Such information may provide additional assurance to buyers and allow them to determine if any of the products may be subject to recall. For example, eBay has instituted a requirement that sellers clearly list the expiration dates for all infant formula within the product description. Yet, lacking any identifiable public health impacts to date, it is unclear whether or not any such actions to restrict specified healthy and beauty products are warranted.


Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

USS Charity Golf Sponsorship

To support the National Center for Missing and Exploited Children

June 19, 2012
TPC Louisiana
Avondale, LA


Universal Surveillance Systems and The USS Foundation is very excited to be hosting the Fourth Annual USS charity golf event on June 19, 2012, to benefit the National Center for Missing and Exploited Children.

We would like to invite your company to become a sponsor at the event, and enjoy the day with us out on the golf course, along with NRF Loss Prevention conference attendees. This event presents a unique opportunity for you to spend a full 18 holes of golf with a member of the LP community. You will be guaranteed one-on-one time with retail loss prevention professionals as each foursome will consist of only 1 sponsor vendor player and we will do our best to accommodate any requests you have to spend time with a specific retailer.

Your participation also helps support NCMEC to prevent child abduction and sexual exploitation; help find missing children; and to assist victims of abduction and sexual exploitation, their families, and the professionals who serve them.

Don't miss out on this incredible opportunity and register your sponsorship today!

USS Charity Golf - Sponsorship Opportunities

- 4 Banners positioned for Maximum Exposure, Plaque
- Your Logo on Breakfast, Luncheon, and Beverage Station Posters
- Your Logo and Event Partnership Recognition in Event Program
- Includes 8 Greens Fees(4 from your company/4 guests - non vendors)
- Includes Hole Sponsor

- Your Logo on all Welcome and Directional Signage
- Your Logo and Event Partnership Recognition in Event Program
- Includes 6 Greens Fees (3 from your company/3 guests - non vendors)

- Your Logo on all Welcome and Directional Signage
- Your Logo and Sponsorship Recognition in Event Program
- Includes 4 Greens Fees (2 from your company/2 guests - non vendors)

- Includes All Bronze Level Benefits
- Hosts the Luncheon and Awards Events

- Includes All Bronze Level Benefits
- Hosts the Breakfast Event

- Man the Beverage Cart with Your Staff
- Your Logo on Beverage Cart and Placeholders
- Includes 1 green fee

HOST A HOLE - $250
- Your Logo Sign on One Hole
- Your Choice of Available Hole(s)

CART SIGNAGE - Per Cart - $150
- Your Logo on one Sign/Cart

If you have any questions regarding this charity event, please contact Rod Holm, VP Global Sales. 800-488-9097
I am looking forward to hearing from you!

Share Your Thoughts

Job Opening




National Accounts Mgr Universal Surveillance Systems Tennessee Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Ohio Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Northern California Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Oregon/ Washington Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Kansas/ Nebraska Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems New York Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Boston, MA Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems New Jersey Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Houston, TX Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Minneapolis, MN Universal Surveillance Systems
LP XBR Analyst Urban Outfitters, Inc. Philadelphia, PA Urban Outfitters, Inc.
Account Program Coordinator Vector Security Northern New Jersey Vector Security

Dir of Loss Prevention



Downing & Downing

Dir of Loss Prevention Confidential Southern Florida Downing & Downing
Dir of Loss Prevention Confidential Dallas, TX Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Mgr

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Mgr The Home Depot Metro Northern  The Home Depot
Asset Protection Mgr The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Be the first "Employer of the Month"


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Dept Mgr Store LP & Safety Lowe's Pembroke Pines, FL Lowe's
Dept Mgr Store LP & Safety Lowe's Pocatello, ID Lowe's
Dept Mgr Store LP & Safety Lowe's Beaumont, TX Lowe's
Asset Protection Mgr Sam's G1 Hendersonville, NC Walmart
Mgr, Fraud Prevention Blackhawk Network Pleasanton, CA Blackhawk Network
District LP Mgr Bed Bath & Beyond San Diego, CA Bed Bath & Beyond
Regional LP Mgr Express Dallas, TX Express
LP Global Operations Mgr Apple Dallas, TX Apple
Loss Prevention Mgr Apple Germany Apple
Loss Prevention Mgr Apple Barcelona, Spain Apple


Oscar Arango was promoted to Director of Assets Protection, Target Canada.
Doug McKendry
was named Territory Manager of Loss Prevention for Nike.
Tj Szymanski was named regional loss prevention manager Rue21.

Post Your New Job or Promotion! Click Here


The Star Profile: 13 Steps to Becoming a Better Boss Managers aren't only responsible for an organization's fiscal assets, they're also responsible for its human assets. According to a recent Adecco report, here are 13 simple ideas you can implement today to become a more effective manager. (#13 may be hard)

Secrets of a Low-Key Leadership Many people think you need to be big and brash to lead. Dick Cass, president of the Baltimore Ravens NFL franchise, runs a successful operation quietly, based on knowledge and skills but mostly on relationships.
(How it breaks down)
Great Leaders Use the Power of Dreams Why do so many people enjoy playing long odds in the lottery even though their chances are so slim? Because it gives them an opportunity to dream. Like the lottery, organizations can help shape their employees dreams. (What do you dream about?)

How to Reverse Your Hard Wiring for Distraction If you want to be charismatic, your mind can't wander while you're on on one with a colleague. Here's a simple one-minute exercise to help you focus.
(It all comes down to body language)

Share your thoughts.


The retail environment changes every day and staying in tune with the ebb and flow of it is critical, especially if you want to reach the top of your field. There's much to say about job security and staying with one company most of your career. But if you truly want to reach the top, you've got to be willing to sacrifice, move, and take a risk. And as you can see from the list above retail is a volatile space, but if you keep your eyes open, listen to what's going on around you, take advantage of certain situations, and time it right you'll be able to navigate your way.

Just a Thought,
Gus Downing


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