Viewing on a mobile device? click here for our mobile version







April 10, 2012 SUBSCRIBE

Our Mission--To Educate, Inform, and Instill a Sense of Community
            The LP industry's interactive daily e-mail column where YOU can make postings


Chris McDonald was named Senior VP of Loss Prevention for Compass Group North America. Prior to joining with Compass Group, Chris spent 3 and a half years at Dollar General as the Senior Director of Loss Prevention. Before that he spent almost 12 and a half years at Babies R' US as the Director of Loss Prevention. Before Babies R' Us, Chris worked at Office Depot for 3 years as the Regional LP Manager, and also spent 3 years as the Loss Prevention Analyst at Hartmarx Retail Group. Congrats Chris!

U.S. wireless carriers representing 90% of subscribers announce the creations of a database of unique cell phone IDs to help prevent theft and reactivation of stolen or lost devices. Up and running in 6 months and hoping to expand globally in 18 months said the FCC which are working with the carriers. The centralized database will allow consumers to report their phones missing/stolen and their provider can then block the phone. There's even legislation currently being considered that'll make it a federal crime to tamper with the unique IDs. Verizon Wireless, AT&T Inc., Sprint Nextel Corp. and T-Mobile USA, who will share the database, represent 90 percent of U.S. wireless subscribers. (Source

EEOC to vote on guidance's for both credit and criminal background checks at its next commission meeting expected to be on or around April 18th. Looks like credit checks may be a thing of the past. As a number of states over the last few years have literally outlawed their usage other than in the financial and banking sectors. (Source

RILA Drives Initiative to Adopt a Standard Retail Safety Data Sheet The impending change in the OSHA Hazardous Communication’s regulation affords the retail industry an opportunity to upgrade requests for chemical information since chemical manufacturers may need to rewrite their safety data sheets (SDS) based on the global harmonization criteria. To participate in or learn more about RILA’s SDS initiative, please contact Lisa LaBruno, Esq., Vice President Loss Prevention & Legal Affairs at RILA. (Source

Eavesdropping on any smartphone or tablet PC as it's being used can be done without you even knowing it. The process used to encrypt data can be deciphered, enabling a criminal to use them to access a financial account or a company network without having to be modified and usually there's no observable sign that an attack is in progress according to new research. Cryptography Research is "working with one of the major smartphone and tablet companies right now to put countermeasures in," says Benjamin Jun, Cryptography Research's chief technology officer. McAfee's research team remotely activated microphones on a variety of test devices and recorded conversations taking place nearby. They also showed that it's possible to steal secret keys and passwords, and pilfer sensitive data, including call histories, e-mail and text messages. (Source

ICDC College, Los Angeles, expands its curriculum to include continuing education course for Loss Prevention. "A four hour online course approved and recognized by the State of California. This course is designed for security officers and loss prevention professionals who work for large or small retailers such as, department stores, supermarkets, boutiques, warehouses and convenient stores." said ICDC College’s Director of Employer Relations. The course covers important topics, including: shrinkage, the criminal and civil aspects of shoplifting, the criminal mind and motivation behind stealing, monitoring and observing customers who handle merchandise, basic investigation techniques, how to process shoplifters, and law and liability in the retail environment. (Source

Theft - intentional or not - can be as much a five times higher with self-checkout than human cashiers. Rapidly-developing radio frequency identification (RFID) technology is likely to expand options in the coming years for smartphones that already allow customers to pay with a wave of their phone instead of fumbling with a credit or debit card. This article is hit a number of major newspapers across the country yesterday with some versions talking about the new tunnel technology that allows customers to put all their goods on the conveyor that passes the merchandise through a tunnel that scans the bar codes. (Source

Amazon's 29% digital sales increase just rips Apple's 2% increase for Q1. digital sales of e-books, music, videos and mobile apps surged 29% in the first quarter compared with the fourth quarter of 2011, as measured by revenue. That beat the 2% growth of digital sales during the same period for rival Apple Inc.’s iTunes. (Source

Lowe's is "kicking ass" on Facebook - that's right that's the exact quote. Half as big as Home Depot in terms of market cap and having "inferior store locations" but they're "kicking ass" on Facebook. With 199,031 visits, the highest among big retailers, with Home Depot having 51,213 visits. (Source

The Gap's "dramatic turnaround this year" due to at least in part to AMC's Mad Men television series and Banana Republic's decision to showcase Mad Men-themed styles. March 2012 is the first month since December 2010 that the Gap will record a gain in sales at stores that have been open for at least 12 months. Actually while the article states only one month it is actually Gap's second month of same store sales increases. (Source

The UK sees a 15% increase in retail bankruptcy's in Q1 over last year and up 64% from last quarter. 10,000 job loses. And some are saying that some retailers will have to reduce their property portfolios by up to 40% in the next five years and adapt to meet the changing demand of consumers. A fast-changing retail environment will require certain businesses to reassess their store portfolios, not as a matter of choice, but in order to survive." The UK retail scene is not as fast to change as the their U.S. counterparts and they've had a much more difficult economic climate to deal with. (Source

Retail hiring levels in March were broadly consistent with 2011 and remains above levels in 2009 and 2010 A recent survey by Kronos shows a 4.3% of hiring for every 100 applications made within a given month. The latest results were second consecutive reading above 4% and only the third reading of 4.0 or higher since October 2008 - when the stock market crashed coincidentally. Another piece of good news for the retail industry. Are we truly starting to see an upswing? Remember hiring always follows better results and boardroom confidence. (Source

Port of New York & New Jersey's Office of Emergency Management piloting new "1Pass" biometric technology for access control that is the smartest identity management system one expert has ever seen. The new standard is called 1PASS—short for 1 Personal Authentication Security Standard—and uses what Jay Grant, CEO of the InterPort Police, calls "passive biometric fusion authentication technology." In other words, it utilizes a combination of HD video, facial recognition, speech analytics and behavioral analytics to positively identify and grant access to individuals enrolled in the local system. The technology of tomorrow. (Source

2011's disturbing trend - 25% increase in police officers killed by suspects and first time ever more officers were killed by suspects than car accidents. While violent crime may be decreasing those that are violent are killing more police than ever. Since 2008 there's been a 75% increase. The FBI had John Jay College conduct a survey that showed in many cases that officers were trying to arrest or stop a suspect who had previously been arrested for a violent crime. So this year they've started a new program when police officers stop a car and call its license plate into the F.B.I.’s database, they will be told whether the owner of the vehicle has a violent history. Through the first three months of this year, the number of police fatalities has dropped, though it is unclear why. (Source

Anonymous hackers go after two trade associations, U.S. Telecom Assoc. & TechAmerica, to protest Congressional Bill encouraging sharing of information of cyberthreat info between government and business. Both sites went dark over the weekend for about 24 hours. U.S. Telecom, in a statement, explained that Anonymous took credit for the attack in retaliation to the Cyber Intelligence Sharing and Protection Act of 2011, introduced by Reps. Mike Rogers, R-Mich., and C.A. "Dutch" Ruppersberger, D-Md. The legislation would give industry and government the opportunity to share information on malware, viruses, DDoS attacks and other cyberattacks. (Source

16 juveniles hit a convenience store, grabbing everything they can. The single clerk was stunned to see the group walking into the store, but the video should be great tool for Police. It has not been determined the total loss from the mob attack. (source

Suspect tracked down by GPS he stole. A Chicago man accused of robbing a South Side Radio Shack of $17,000 Friday night was hastily tracked down and arrested after being incriminated by the GPS unit in the merchandise he stole. He is charged with aggravated kidnapping and armed robbery. (source

Small Texas town convenience store hit for $20,000. The trio of thieves took advantage of the single clerk and the cash brought in by the Mega Lotto ticket sales. (source

Taco Bell Employee Accused of Faking Robbery. An employee at a Taco Bell outside of Phoenix has been accused of making up a story about a robbery and sharing the cash with an accomplice. A 20-year-old female employee said she was accosted by an unknown male while she was taking the deposit to Chase Bank. She said the suspect threatened her and took the money, totaling over $2,300. Investigators determined that this was not a robbery, but a planned event. They learned 20-year-old Shawna L. Dodson had spoken with an accomplice before the "robbery." She then allegedly turned the store's deposit over to 20-year-old Justin Whiting in the bank parking lot. Whiting was taken into custody Monday morning, the money has been recovered. (source

Quarterly Same Store Sales Results

Supervalu down 1.9% and lost $424 million (Source


2012 Southeastern Retail Crime Conference

Presented by the Georgia Retail Association's Loss Prevention Council

The Georgia Retail Association Loss Prevention Council is proud to bring you the 2012 Southeastern Retail Crime Conference! The annual conference continues to build on our mission of providing Law Enforcement and Loss Prevention with opportunities to come together for Professional Networking, Training and Information Sharing. We would also like to take a moment to thank our Host Sponsor AmericasMart and Presenting Sponsors The Home Depot and Wal-Mart for their support of the 2012 event!

We have invited experts in the areas of ORC, Retail Loss Prevention, Law Enforcement, National Crime Trends, and Community Involvement to present during the Conference. Those scheduled to speak include; Rich Mellor- VP of Loss Prevention- National Retail Federation, David Williams- Cook County (Chicago) District Attorney and CCROC Coordinator, Rick McAllister- President- Georgia Retail Association, Chris Canoles - Sr. Director of AP - The Home Depot, members of the Target Investigations team, Major Valerie Dalton- Atlanta PD- Director of the APD PAL program, Bill Alford- former Loss Prevention Executive and President International Lighthouse Group, and Dominic Stokes-Director of Community Teen Coalition.

Attendees will also have the opportunity to participate in an open forum discussion with conference presenters on current industry issues in Loss Prevention and Law Enforcement from a Federal, State and Local level.

We are pleased to again have a Vendor Trade Show with a total of 20 vendors and Community Outreach organizations. The Vendor Trade show is designed to provide exposure to technologies and community programs that can help both retail and law enforcement organizations positively impact crime.

The conference will be held at AmericasMart, 230 Spring Street, Building 3 in downtown Atlanta on May 9th, 2012 from 8:00 am - 5:15 pm and the day includes complimentary lunch and refreshments, as well as an after Conference reception.

The Conference is open to all Law Enforcement Professionals, Loss Prevention Professionals, and Retail Owners/Executives. $35 for LP professionals and Retail Owners/Execs. FREE for LE partners. CFI's in attendance will receive CE credits. We expect to give POST certification credits for LE attendees.

All attendees must pre-register for the Conference. Space is limited! To register please
click here.

Click here for conference flyer.




Know about an event we should feature here?
Let us know.

2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.

Retail Fraud 2012

Largest Retail Fraud & LP conference in Europe

Novotel West, London

April 19, 2012

Click here for details


2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!

Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:



Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here



Neil Watanabe, CFO for Anna's Linens - The Journey from LP to CFO  -- Coming this week.

LPNN's "External Business Partners Series"

This series is dedicated to educating and informing each reader about the various solution providers in North America that make it possible for you to provide your company with the resources you need to develop, build, and deliver your Loss Prevention services. As you progress in your career you'll find that these companies and executives, who are dedicated and committed to the Loss Prevention industry, play a vital role in the success of your program. They're an extension of your team and the relationships you build with them are critical. They also provide a wealth of information and knowledge that can help add value to your company, your department, and most importantly to you, the Loss Prevention executives of North America. This series is dedicated to bringing you these executives, their companies, and their knowledge.

WG Security Products
Graham Handyside, Sr. VP Global Operations and Ed Wolfe, VP of Business Development

Meet Graham Handyside, Senior VP Global Operations and Ed Wolfe, VP of Business Development for WG Security Products as they discuss their company history, products and their unique Green Tag Recycling Program.

Final Part

The LP News Network


Share Your Thoughts                  Sponsor this Section of the Daily


Tulsa forms Organized Retail Crime unit that has identified over 40 to 60 groups that's causes Tulsa over $1M in tax revenue loss. It's a huge problem right now, it is a huge problem," said detective Lori Visser, of the Tulsa Police department's newly formed Organized Retail Crime Unit. The new task force will give the department more focus to pursue shoplifting rings. Meeting monthly to review cases and increase relationships this group is bound to make a difference. (Source

Excerpts from GAO-11-675:  Efforts to Combat Organized Retail Crime

The U.S. Government Accountability Office ORC report June 2011

Stakeholders Identified Additional Federal Actions Intended to Deter e-Fencing and Mitigate Potential Health and Safety Concerns but Potential Impacts Are Unknown

Seller Contract Information; Continued from yesterday

In accordance with e-commerce legislation in the European Union (EU), designated business sellers operating on a range of e-commerce sites, including eBay-operated sites in that region, are obligated to list full contact information, which is to include name, physical address, and an e-mail address. However, according to eBay officials, business seller laws do not contain a consistent legal definition of what constitutes a business and the legal obligation for properly identifying themselves as either a business or a consumer lies exclusively with the seller. eBay provides its sellers a means for this designation on its marketplace sites and informs them of their statutory duties, but generally does not make this determination and has no reporting requirements to EU or national agencies regarding sellers’ compliance. However, eBay officials indicated that above a very high threshold of sales, eBay may require sellers to register as a business (subject to a right of appeal) on some of its European sites. eBay officials further noted that applicable business seller laws instituted in some EU countries were developed as one component of a broad consumer protection framework present in the EU and were not connected to the issue of e-fencing. According to eBay officials, as it is unlikely that sellers engaging in e-fencing would self-identify as a business, the requirement would not likely be effective as a means to compel criminals to provide their contact information. eBay officials in the EU also reiterated that buyers in that region often contact sellers directly in an attempt to circumvent eBay seller fees—a practice they noted that puts buyers at increased risk of loss and other fraudulent activity. Further, eBay officials noted at least one verified case in which a seller was attacked in their home when selling high-value luxury goods as a business seller on eBay in the EU. Given the concerns identified, it is unclear if instituting such a requirement in the United States would serve as an effective mechanism to deter ORC groups from using the internet to fence stolen goods and not result in unintended negative consequences. Further, given that law enforcement agencies can already request seller contact information from online marketplaces through other means, including through eBay’s Law Enforcement Portal or through legal process, such as a subpoena, these agencies’ ability to investigate potential e-fencing activities would not be affected by such a requirement. (Source


Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Job Opening




National Accounts Mgr Universal Surveillance Systems Tennessee Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Ohio Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Northern California Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Oregon/ Washington Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Kansas/ Nebraska Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems New York Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Boston, MA Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems New Jersey Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Houston, TX Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Minneapolis, MN Universal Surveillance Systems
LP XBR Analyst Urban Outfitters, Inc. Philadelphia, PA Urban Outfitters, Inc.
Account Program Coordinator Vector Security Northern New Jersey Vector Security

Dir of Loss Prevention



Downing & Downing

Dir of Loss Prevention Confidential Southern Florida Downing & Downing
Dir of Loss Prevention Confidential Dallas, TX Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Mgr

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Mgr The Home Depot Metro Northern  The Home Depot
Asset Protection Mgr The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Be the first "Employer of the Month"


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Sears Carlsbad, CA Sears Holdings Corp.
Loss Prevention Mgr Sears San Juan, PR Sears Holdings Corp.
Loss Prevention Mgr Sears San Jose, CA Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Oceanside, CA Lowe's
Dept Mgr Store LP & Safety Lowe's Mount Pleasant, SC Lowe's
Dept Mgr Store LP & Safety Lowe's Norcross, GA Lowe's
Dept Mgr Store LP & Safety Lowe's Hadley, MA Lowe's
Dept Mgr Store LP & Safety Lowe's Aiken, SC Lowe's
Dept Mgr Store LP & Safety Lowe's Foley, AL Lowe's
Dept Mgr Store LP & Safety Lowe's Elmira, NY Lowe's
Dept Mgr Store LP & Safety Lowe's Newnan, GA Lowe's
Dept Mgr Store LP & Safety Lowe's Columbus, OH Lowe's
Dept Mgr Store LP & Safety Lowe's Pocatello, ID Lowe's
LP Operations Tech Project Mgr Lowe's Mooresville, NC Lowe's
SR Mgr Investigations AP Walmart Bentonville, AR Walmart
SR Area LP Mgr Ross Stores Columbia, MD Ross Stores
Area LP Mgr Ross Stores Las Vegas, NV Ross Stores
Loss Prevention Market Mgr Shoe Carnival Garner, NC Shoe Carnival


Chris McDonald was named Senior VP of Loss Prevention for Compass Group North America.
Eric Mendez
was named Area Loss Prevention Manager for Ross.
Dwain Turner was named Area Loss Prevention Manager for Ross.
Pete Trexler, CFI was named District Loss Prevention Manager for Kohl's Department Stores.
Bryan Strawser was named Vice Chair, Disaster Response & Preparedness Committee for RILA.
Doug McKendry was named Territory Manager of Loss Prevention for Kohl's Department Stores.
Jon Goodrich was named Regional Loss Prevention and Safety Manager at PetSmart.
Mark Quick was named Regional Manager at St. John Knits.

Post Your New Job or Promotion! Click Here


Get Your Team to Work Across Organizational Boundaries Competition today punishes companies that make episodic improvements in key processes. Continually improving performance is what matters, and that can only happen with teamwork across functional and company boundaries. (It's unnatural)

If You Think Your Team Makes Decisions, Think Again In fact, most teams don't. It's an illusion. Executive teams may discuss issues, debate courses of action, and even give their stamps of approval, but they actually don't decide anything of moment as a group.
(Two questions to ask yourself)
Business Meeting Etiquette: 8 Pet Peeves Do your days consist of meeting after meeting? At your next meeting, look around and ask yourself: Will what the company get out of this make up for more than the cost? Master these eight don'ts to stay focused and distraction-free. (effective, distraction-free meetings)

Every Problem is the Same, Just Packaged Differently We all live our lives managing problems. In the workplace or in our personal lives, problems surround us and our success is measured by how well we are able to navigate and solve them.
(The solution to every problem is opportunity)

Share your thoughts.


How you leave an employer and how you start with a new employer are very critical segments of time because they can tend to label executives and those labels can last a very long time. Interesting how short the time periods are relative to an executive's actual career. But the exiting process and the on-boarding periods leave long-term impressions that follow executives. Regardless of why an executive leaves, the important thing is to leave professionally, quietly and making sure the employer has a detailed report on all of your projects and work. And most certainly respect their intellectual property which, in today's world, virtually every company has been a victim of intellectual property theft. According to surveys last year, 33% of employees have stolen intellectual property and this is a major concern for every company and is the primary reason some employers require the departing executive to leave the day of their resignation.

Just a Thought,
Gus Downing


Post Your Tip or Advice! Click Here

SUBSCRIBESU  update account /      change e-mail /      /     FEEDBACK    /     /     ADVERTISE WITH THE DAILY