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April 9, 2012 SUBSCRIBE

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John Mearls
was promoted to Director Global Asset Protection Investigations & Anti-Counterfeiting Operations for eBay & PayPal. Prior to working with eBay and PayPal, John spent a year at Hollywood Entertainment as the Director of Loss Prevention. He was also as the Regional Manager at Express Fashion. John held two positions at Lowe's: Divisional Loss Prevention Director and the Regional LP & Safety Director. He was also Divisional Vice President Loss Prevention at Kmart and Regional LP Director at Bloomingdale's. Congratulations John!

Kathy Free
was promoted to Director Global Asset Protection Data, Analytics & Tools for eBay & PayPal. Prior to her promotion, Kathy spent 7 and a half years as the Sr. Manager for the eBay/PayPal Fraud Investigations Team. Before that she was the Technical Security Investigator for America Online Inc. Congratulations Kathy!

"The State of Loss Prevention in Retail" a new article written by Deena Amato-McCoy and
underwritten by Avery Dennison and RetailNext and published by the Aberdeen Group.

"PCI Complaint" Does the Global Payments data breach raise doubt about whether PCI compliance is worth anything at all? Ellen Richey, Visa's chief enterprise risk officer, in 2009 said after the huge Heartland breach, "PCI validation is not the same as PCI compliance. Annual validation is important, but ongoing vigilance is essential." Critics of PCI are "missing the larger picture," she wrote. "We must always keep in mind that the standard was never intended to be the sole means of safeguarding data within the payment system. "Others say the problem is as much with magnetic-stripe cards as it is with the PCI standard. Everyone that looks at security knows that [magnetic-stripe] technology is clearly outdated and PCI compliance hasn't been the answer," says Avivah Litan, a vice president at the Stamford, Conn., market research company Gartner Inc. The Global Payments breach was discovered — but not prevented — by loss-prevention software Global Payments uses. (Source

Oracle CSO trashes PCI rules and calls on vendors of payment app. software to join her company in opposing specific security vulnerability reporting requirements of the PCI Security Standards Council. By insisting that vendors divulge detailed vulnerability and exploit information as soon as a flaw is discovered, the PCI council puts vendors and customers at risk, Davidson contended. "Make sure you tell your customers that you have to rat them out to PCI if there is a breach involving the payment application," she said. Vendors have been obligated to comply with the requirements since August 2010 so it's not clear why Davidson is raising the issue now. It could be because the PCI Council is currently asking stakeholders for feedback on the development of the PA DSS standard release. (Source

Self checkouts to increase 10% over next few years with "intuitive tunnel" scanners coming that allows customers to put everything on the conveyor belt. Walmart and CVS are among the chains adding self-scanning lanes. But at least two grocery chains — Albertson's and New England-based Big Y— have abandoned their self service moves. Both cited customer service as the reason, although Big Y says shoplifting played into the decision. Easier-to-use systems that also reduce the risk of theft are coming, says Joe LaRocca, National Retail Federation's senior asset protection advisor. (Source

Easter spending is up 14% from 2011, and nearly 20% of consumers will buy Easter goods online Easter is the third-largest holiday for consumer retail spending—after Christmas and Valentine’s Day—and consumers this year will spend 11% more on average preparing for the holiday than last year, according to the National Retail Federation. Averaging $145.28 up from $131.04 last year. (Source

DEA searches 6 Walgreen stores in Florida and a distribution center as part of investigation into prescription pain pill abuse. The Wall Street Journal reported that the Drug Enforcement Administration is looking at whether Walgreen allowed a suspiciously large number of pain pill sales, which agents believe could indicate that they are being diverted to drug dealers and addicts. (Source

West Phoenix Wal-Mart Supercenter assistant store manager shot and killed while trying to stop an overnight robbery shortly after midnight Saturday Two employees were collecting cash from the registers when a man with a handgun grabbed the cart and headed for the doors. The assistant store manager was just outside the store and approached the robber. The suspect shot Marquez, then escaped after grabbing some cash from the cart. The suspect got away. (Source

3 large stores at S. Calif. South Bay Galleria mall evacuated Thursday night after 2 Marines found with 10 training explosives in truck. A Marine who knew the two had left the base with the explosives told his chain of command, said Marine Capt. Nick Mannweiler. A bomb squad from the Los Angeles County sheriff’s office found 10 devices that are used in artillery simulations. The non-lethal explosives make a loud whistling sound and then a thunderous boom, and are used in combat training, Mannweiler said. The Marines were on leave for the Easter weekend, Mannweiler said. The Naval Criminal Investigative Service is handling the case but it appears the men had did not have any malicious intent. (Source

Five Portlanders indicted for creating, dealing and passing counterfeit bills at retailers Target, Albertson's, Fred Meyer, Safeway, Walmart, Nordstrom and Subway. Two unindicted co-conspirators were identified by initials only as well. Security managers and Portland-area police reached out to the U.S. Secret Service. An agent from the Portland office, Adam Sale, collected surveillance video from stores, finding a familiar cast of characters passing the fakes. (Source

Counterfeit $100's popped up Saturday at Towne East Mall in Wichita, Kan with one suspect arrested and one female suspect still on the loose. The U.S. Secret Service is now handling the case. (Source

Kroger Store Manager in Louisville, KY shot by three shoplifting suspects with two arrested and one still on the loose. According to police, the manager of a Kroger on New Cut Road was shot early Friday morning by one of three people he was trying to stop from shoplifting, and all three flee the scene on foot. The Kroger manager was shot in the shoulder and is now home recovering. (Source

Man Arrested for Selling More Than 8,000 Counterfeit Motorola Phones Local and federal authorities arrested a man accused of producing more than 8,000 counterfeit Motorola mobile telephones sold online and through businesses in Lincolnshire and Glenview, IL. (Source

Store owner is behind bars after investigators say they found $100,000 worth of counterfeit merchandise in his store in St. George, SC. Investigators say they set up surveillance outside the "Technology Connection" store and then made their move. (Source

The Reds and the Cincinnati Police Department are investigating the sale of hundreds of counterfeit tickets to last Thursday's Opening Day game against the Miami Marlins "Counterfeiters have gotten so good at making their tickets look real that it’s nearly impossible for the buyer to realize the tickets are fake," said John O’Brien, Reds Senior Director of Ticket Operations. "Luckily, the technology at the ballpark is airtight and counterfeit tickets are immediately rejected by our system." (Source

7 year old boy arrested in the connection with Fred Meyer’s arson attempts in Alaska. The young boy has caused over $1,000 in damages, reportedly setting fire to his elementary school, two attempts at a Fred Meyer store and even set fire to the court house. (source

Last week's most popular news article --

J.C. Penney to cut 13% of corporate staff - 600 jobs and 300 more Customer Call Center positions In January they told investors they planned to reduce layers of management and were targeting $900 million in expense cuts over the next two years. (Source




Know about an event we should feature here?
Let us know.

2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.

Retail Fraud 2012

Largest Retail Fraud & LP conference in Europe

Novotel West, London

April 19, 2012

Click here for details


2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!

Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:



Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here



Neil Watanabe, CFO for Anna's Linens - The Journey from LP to CFO  -- Coming this week.

LPNN's "External Business Partners Series"

This series is dedicated to educating and informing each reader about the various solution providers in North America that make it possible for you to provide your company with the resources you need to develop, build, and deliver your Loss Prevention services. As you progress in your career you'll find that these companies and executives, who are dedicated and committed to the Loss Prevention industry, play a vital role in the success of your program. They're an extension of your team and the relationships you build with them are critical. They also provide a wealth of information and knowledge that can help add value to your company, your department, and most importantly to you, the Loss Prevention executives of North America. This series is dedicated to bringing you these executives, their companies, and their knowledge.

WG Security Products
Graham Handyside, Sr. VP Global Operations and Ed Wolfe, VP of Business Development

Meet Graham Handyside, Senior VP Global Operations and Ed Wolfe, VP of Business Development for WG Security Products as they discuss their company history, products and their unique Green Tag Recycling Program. Stay tuned tomorrow for part two.

Part One

The LP News Network


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ORC ring of three females busted at Burlington Mall in Burlington. Mass., after hitting Bath and Body Works and several other stores. A search of their vehicle resulted in the recovery of hundreds of dollars worth of stolen merchandise from area stores. Detectives are working with other agencies to identify the location of each store. Police believe these three individuals are members of an organized retail theft ring responsible for multiple thefts in the area. In a separate effort Burlington Police busted another two-female shoplifting team hitting the Express Store in the same Burlington Mall in Burlington, Mass. as they coordinate their efforts with security personnel to curb ORC at the Mall. (Source

Las Vegas Police nabs 50 in identity theft stings. 13 suspects have been apprehended in the Chase bank ATM identity thefts, while 19 others arrested in Vegas in Operation Open Market. Fourteen others have been arrested in eight additional states with connections to information gained through the investigation. (source
Excerpts from GAO-11-675:  Efforts to Combat Organized Retail Crime

The U.S. Government Accountability Office ORC report June 2011

Stakeholders Identified Additional Federal Actions Intended to Deter e-Fencing and Mitigate Potential Health and Safety Concerns but Potential Impacts Are Unknown

Seller Contract Information

Retail and law enforcement stakeholders we interviewed identified two options that could help combat ORC, but both would require legislative action to implement and the potential impact remains unknown. The first, proposed by two retailers and representatives from three retail associations we spoke with, would require that identified high-volume sellers on online marketplaces list a verified name and address, viewable to potential buyers. According to one retailer, this initiative would be intended to provide an additional deterrent to e-fencing by reducing the perception by sellers of anonymity during online transactions. Determination of high-volume sellers could be based on sales volume or the number of completed transactions in a specified time period. However, officials from online marketplaces we interviewed identified several potential concerns with such a requirement and it is not known to what extent it would deter those engaged in e-fencing activities.

Specifically, officials from eBay stated that providing potential buyers with seller contact information may undermine its business model by allowing buyers to circumvent the site and contact sellers directly. Similarly, Amazon officials noted that making this information public is currently prohibited by the company’s terms and conditions and emphasized their desire to avoid any potential efforts by customers to circumvent Amazon and pursue direct sales from merchants. Further, eBay company officials noted that providing public access to seller information may also present a potential safety risk as specific merchandise, its estimated value, and its location would be available to potential criminals, a safety concern that Amazon officials echoed. Finally, eBay officials voiced concern that providing full contact information, particularly an email address, may present an increased risk to sellers of identity theft due to the greater potential for "phishing" scams. These concerns would likely also apply to other online marketplaces with similar business models that cater largely to individual sellers. In addition, as discussed previously, eBay already conducts a number of actions to validate sellers on its site and collects a great deal more seller information than such a requirement would provide, information that the company makes available to retailers and law enforcement as requested.

Continued tomorrow

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

USS Charity Golf Sponsorship

To support the National Center for Missing and Exploited Children

June 19, 2012
TPC Louisiana
Avondale, LA


Universal Surveillance Systems and The USS Foundation is very excited to be hosting the Fourth Annual USS charity golf event on June 19, 2012, to benefit the National Center for Missing and Exploited Children.

We would like to invite your company to become a sponsor at the event, and enjoy the day with us out on the golf course, along with NRF Loss Prevention conference attendees. This event presents a unique opportunity for you to spend a full 18 holes of golf with a member of the LP community. You will be guaranteed one-on-one time with retail loss prevention professionals as each foursome will consist of only 1 sponsor vendor player and we will do our best to accommodate any requests you have to spend time with a specific retailer.

Your participation also helps support NCMEC to prevent child abduction and sexual exploitation; help find missing children; and to assist victims of abduction and sexual exploitation, their families, and the professionals who serve them.

Don't miss out on this incredible opportunity and register your sponsorship today!

USS Charity Golf - Sponsorship Opportunities

- 4 Banners positioned for Maximum Exposure, Plaque
- Your Logo on Breakfast, Luncheon, and Beverage Station Posters
- Your Logo and Event Partnership Recognition in Event Program
- Includes 8 Greens Fees(4 from your company/4 guests - non vendors)
- Includes Hole Sponsor

- Your Logo on all Welcome and Directional Signage
- Your Logo and Event Partnership Recognition in Event Program
- Includes 6 Greens Fees (3 from your company/3 guests - non vendors)

- Your Logo on all Welcome and Directional Signage
- Your Logo and Sponsorship Recognition in Event Program
- Includes 4 Greens Fees (2 from your company/2 guests - non vendors)

- Includes All Bronze Level Benefits
- Hosts the Luncheon and Awards Events

- Includes All Bronze Level Benefits
- Hosts the Breakfast Event

- Man the Beverage Cart with Your Staff
- Your Logo on Beverage Cart and Placeholders
- Includes 1 green fee

HOST A HOLE - $250
- Your Logo Sign on One Hole
- Your Choice of Available Hole(s)

CART SIGNAGE - Per Cart - $150
- Your Logo on one Sign/Cart

If you have any questions regarding this charity event, please contact Rod Holm, VP Global Sales. 800-488-9097
I am looking forward to hearing from you!

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Job Opening




National Accounts Mgr Universal Surveillance Systems Tennessee Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Ohio Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Northern California Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Oregon/ Washington Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Kansas/ Nebraska Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems New York Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Boston, MA Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems New Jersey Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Houston, TX Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Minneapolis, MN Universal Surveillance Systems
LP XBR Analyst Urban Outfitters, Inc. Philadelphia, PA Urban Outfitters, Inc.
Account Program Coordinator Vector Security Northern New Jersey Vector Security

Dir of Loss Prevention



Downing & Downing

Dir of Loss Prevention Confidential Southern Florida Downing & Downing
Dir of Loss Prevention Confidential Dallas, TX Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Mgr

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Mgr The Home Depot Metro Northern  The Home Depot
Asset Protection Mgr The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Be the first "Employer of the Month"


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




District LP Mgr Sears Fresno, CA Sears Holdings Corp.
District LP Mgr Kmart Pittsburgh, PA Sears Holdings Corp.
Loss Prevention Mgr Sears San Jose, CA Sears Holdings Corp.
Loss Prevention Mgr Sears Fairbanks, AK Sears Holdings Corp.
Loss Prevention Mgr Sears Cupertino, CA Sears Holdings Corp.
Loss Prevention Mgr Sears Kahului, HI Sears Holdings Corp.
Loss Prevention Mgr Sears Chicago, IL Sears Holdings Corp.
Loss Prevention Mgr Sears Aurora, CO Sears Holdings Corp.
Loss Prevention Mgr Sears Indianapolis, IN Sears Holdings Corp.
Loss Prevention Mgr Kmart West Babylon, NY Sears Holdings Corp.
Loss Prevention Mgr Kmart Iowa City, IA Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Jackson, CA Lowe's
Area Mgr - AP All Facilities Red Bluff, CA Walmart
Market AP Mgr Walmart Allentown, PA Walmart
Executive Team Leader - AP Target Palmdale, CA Target
Divison LP Mgr Kroger Bellevue, WA The Kroger Co.
Loss Prevention Mgr Goodwill Industries of Arkansas Little Rock, AR Goodwill Industries of Arkansas


John Mearls was promoted to Director Global Asset Protection Investigations & Anti-Counterfeiting Operations for eBay & PayPal.
Kathy Free was promoted to Director Global Asset Protection Data, Analytics & Tools for eBay & PayPal.
Paul LaFata was named Loss Prevention Supervisor for American Girl.
Brian Plovanich was named District Loss Prevention Manager for Donna Karan Company.
Sean Branning was named Area Loss Prevention Manger for Family Dollar.

Post Your New Job or Promotion! Click Here


6 Ways -- Beyond "fixing" the employees -- to improve productivity When productivity dips, it seems logical to blame the employees for not engaging in the job. But that might not be what's going on. Even capable employees who say they've never worked for a better company won't perform at their peak if there's something standing between then and success. (6 factors)

Is Your Smartphone Making You Less Productive? Mobile devices have exacerbated an always-on work culture where employees work anything, anywhere. They've contributed to the blurred distinction between when you're "on the clock" and when you're not. There's an assumption that using smart devices boost productivity.
(Never assume)
Last week's most popular articles --

Nine Things Never to Say to Your Boss "Think before you speak" is always a good policy -- and at work it's even more important. Saying the wrong thing to your boss can do serious damage to your career -- and some of the things bosses don't like to hear may surprise you. (Don't be a Negative Nancy)

5 Things Great Bosses Never Do A few issues ago we posted an article that described what remarkable bosses do. As a leader, what you don't do can sometimes make as much or even more impact than what you do. Here are five things remarkable bosses never do.
(Only give, never take)

Share your thoughts.


In college Philosophy 101, they introduce the question "If a tree falls in the woods and no one is there to hear it, does it make a sound?" My answer is yes, but you've got to listen and hear it. Listening and hearing what they say is oftentimes two entirely different functions that most of us don't do on a daily basis, if ever. One of the keys to success is listening and hearing what people say and don't say. It's not just the words, it's the meaning and the intention behind what everyone says in every conversation or interview. Listening is the key and hearing is the lock the key fits into. If you expect to lead a group or land that perfect job, you've got to listen and hear what they're saying in order to respond, influence and truly make a difference.

Just a Thought,
Gus Downing


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