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April 7, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings



Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

Dan Provost
VP US Retail Store and Distribution Center LP,
Staples, Inc.

LP Program Spotlight
eBay's PROACT Team

Know about an event we should feature here? Let us know.



Women in LP Caucus
Mentor Program
Register Here

April 8, 2011
NEW Deadline
NRF LP Awards Program Nominations

April 10-12, 2011
Global Supply Chain Summit
Columbus, OH

April 20, 2011
Georgia Retail Association ORC Symposium
Atlanta, GA

NRF-Investigators' Network Meetings
McLean, VA April 20
Houston, TX April 21
Dallas, TX April 28

April 28, 2011
2011 Great Central U.S. Shakeout

April 28, 2011
Retail Council of New York ORC Conference Albany, NY

May 3, 2011

LP Professional Development Call, hosted by the women in LP Caucus
2:00 p.m. Eastern

May 3-4, 2011
NRF LP Legislative Committee Meeting
Washington, DC

May 16-19, 2011
National Level Exercise




October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV





Shoplifting is on the rise even in the Midwest where Hy-Vee stores have added more Loss Prevention store coverage calling it an "obligation to all our customers."  (Source

P.F. Chang's division, Pei Wei Asian Diners, a 170 -store chain, had eight stores closed down by the Maricopa County Sheriffs Office after raiding four locations and finding workers with stolen ID's following an identity-theft investigation.  (Source

Rumors have it that Nike has named a new Director of LP and Party City may have an offer out on their Director of Loss Prevention position.

The cost of data breaches has risen from $700,000 in 2008 to $1.2 million in 2010 according to a recent McAfee study and almost half the companies surveyed by McAfee had at least one small data breach in the past year.  They're warning that the recent Epsilon breach may be only the tip of the iceberg and that the new cybercrime is organized cybercrime gangs prowling corporate networks stealing a company's crown jewels -- proprietary data and trade secrets that can later be sold for big bucks on the cyber black market.  (Source

Borders is leaving their current corporate location in Ann Arbor, MI, and moving to cheaper space in southeast Michigan.  They're also in negotiations on 633 store leases after filing for bankruptcy on Feb. 16th.  Closing 226 so far, how will the lease negotiations impact further store closings?  (Source

For full-time retail workers, the median annual wage is $20,510 which is $5 less than the U.S. median wage for all occupations for 2009.  The workforce has changed over the years and now 78% of retail workers are 25 or older and more than 33% are their family's sole provider.  The retail industry has accounted for "almost half of the recent job growth," however, "pay has shrunk" by 4% adjusting for inflation to a median hourly wage of $9.74.  (Source

"As many as a quarter of all shops in the UK could be redundant over the next few years" and be gone, with the economic climate driving this radical change because of 4 factors: the rising costs of operating stores; the increasing costs of raw materials that are impacting gross margins; the ever-more competitive retail environment as a result of supermarkets targeting non-food; and more fundamentally, the rapid growth of e-commerce.  The UK oftentimes offers us a snapshot of what's happening or could happen in North America, only at a more rapid pace.  With the cultures and populations so similar, their studies and predictions can shed light on possibly our business as well.  (Source theretailbulleting)

A new report by the World Intellectual Property Organization (WIPO) shows a huge increase in cyber-squatting with the retail industry being the #1 target.  IP theft is a quick way for cyber-squatters to hold retailers up for ransom and some get hit time and time again.  Enforcing your IP rights will ensure your brand is not seen as a soft touch and taking action sends a clear message to the cyber-squatting community.  Just another way the cyber world is impacting the retail industry worldwide.  (Source

Pier 1 4Q reports same store sales up 8.9% with revenue up 8%
Bed Bath & Beyond 4Q reports same store sales up 8.5% with revenue up 12%
Pep Boys 4Q reports same store sales up 4.3% with revenue up 5%
Bebe 3Q reports same store sales down 0.7% with revenue down 0.5%
Rite Aid 4Q reports same store sales "improved" with reporting a net loss of $208.1 million

Limited Brands March same store sales up 14% with revenue up 16%
Costco March same store sales up 13%
Hot Topic March same store sales down 5% (last week they let their two top executives go)
Target March same store sales down 5.5%
Nordstrom March same store sales up 5.1%
Macy's March same store sales up 0.9% with online sales up 34.8%
Duckwall-Alco March same store sales up 0.4%
J.C. Penney March same store sales down 0.3%
Ross Stores March same store sales down 1%
TJX March same store sales down 1%
Dillard's March same store sales down 1%
Stage Stores March same store sales down 5.3%
The Bon Ton March same store sales down 6.1% with revenue down 6.6%

Even with Dish TV buying Blockbuster, one analyst says "Dish has zero retail capability at present, and therefore lacks the scale or synergies to benefit from the operation of Blockbuster retail stores."  But some analysts think Dish will keep the brand in kiosks and their physical stores.  We'll all see soon enough.  (Source Associated Press)

Upcoming event!
Southeastern ORC Conference
Sponsored by the Georgia Retail Association
Loss Prevention Council
April 20, 2011
AmericasMart, Atlanta, GA


Bill Nichols, Regional Director, Loss Prevention at Bed Bath & Beyond

Have You Got the Time? (Just a thought.)

We've all heard the adage that "time is money," and for those of us in the business community, that is true. As managers, we all strive to do a better job of managing our time, and managing the time of our associates. We have all felt the frustration of having to deal with people wasting our time, or with having somebody else interfere with the management of our time. Managers with good time management skills will avoid the latter by being conscious of how they affect the time management of others. (As a young department manager, I once had a store manager who always asked what I was doing whenever he called or paged me. One moody day, I challenged him on why he always asked me that, and if he thought I was slacking. Surprised, he told me he did so out of respect for my time, and always wanted to determine if what he wanted me for was more important than what I was working on.) Managers who are indifferent to their associates' or peers' time management will tend to have morale and productivity issues related to the frustrations of wasted time.

From a business standpoint, mismanaged time and wasted time do cost money. However, what we as humans tend to forget is the personal side. Time is the one resource we have that we can not truly measure in terms of loss (no one truly knows when their time will come to an end), and it is the one truly non-renewable resource in nature. Time is inexorable; it stops for no one, slows for no one and speeds up for no one. Time is manageable in terms of its value, but not controllable. Time is an abstract omnipotent force of nature that brings all of the other mighty forces to their knees. Our personal management of time is not measured in the quantity of our lives, but in the quality of our lives. For many of us, our professional and personal lives inevitably merge and intertwine, and the challenge becomes the "work/life balance" of our time. Our careers fuel the comforts we provide our families, so one could say that time spent is valuable. However, the time we spend nurturing our family and personal relationships is priceless; and while quantity is certainly desirable, it is the quality of that time that really matters most. To waste that time is to squander the most valuable resource one has in life.

Share Your Thoughts


Job Opening




Asset Protection Investigator e-Bay, Inc. San Jose, CA e-Bay
Corporate LP Mgr Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Washington DC Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Redwood City, CA Sears Holdings Corp.
Regional LP Mgr Sears Holdings Corp. Atlanta, GA Sears Holdings Corp.
Director of Investigations Confidential Dallas, TX Downing & Downing
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential New York City, NY Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential California Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Century 21 Dept Stores New York, NY SnagAJob
Market Asset Protection Mgr Wal-Mart Papillion, NE Wal-Mart
Market Asset Protection Mgr Wal-Mart Maple Grove, MN Wal-Mart
Special Investigator, Wal-Mart Global Security Wal-Mart Bentonville, AR Wal-Mart
Safety/Health& Env Specialist The Superior Group Cleveland, OH SoloGig
Loss Prevention Project Mgr Amazon Seattle, WA JIBE
Loss Prevention Mgr Amazon Lexington, KY Juju
Mgr Workers Comp/LP/ Employee Health SMDC Health System Duluth, MN Juju
Loss Prevention Mgr Sears Holdings/Sears Dartmouth, MA Indeed
Loss Prevention Mgr Macy's University Park Mishawaka, IN Macy's
Loss Prevention Mgr Macy's Simi Valley Town Simi Valley, CA Macy's
Loss Prevention Mgr Macy's St. Charles Town Waldorf, MD Macy's
Loss Prevention Mgr J. Crew San Antonio, TX Indeed
Loss Prevention Mgr III Army and Air Force Exch Fort Irwin, CA Indeed
Store LP and Safety Mgr Lowes Companies, Inc. Atlanta, GA Lowes
Asst Security/LP Mgr Macy's Newark, DE LPJobs
Distribution Center AP Mgr Pep Boys Mesquite, TX LPJobs
Loss Prevention Mgr Abercrombie & Fitch Toronto, ON, Canada LPJobs
Regional LP Mgr Abercrombie & Fitch Seattle, WA Abercrombie & Fitch
Regional LP Mgr Abercrombie & Fitch New York, NY Abercrombie & Fitch
Loss Prevention Mgr Sears West Louisville,  KY SimplyHired

Buddy Honea was promoted to Regional Facility Manager for Ace Hardware.
Julie Roney was named Loss Prevention Manager for Macy's.

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The age of the email has truly changed the way humans communicate both personally and professionally, with emails becoming that fast pitch right down the middle and stinging the catcher's hand when they least expect it, and oftentimes first thing in the morning before you've even had time to drink your first cup of coffee.   It has almost become an accepted practice for many to compose their negative or conflicting thoughts about the days' events or conversations and push that send button after everyone has left so they don't have to face the receiver and so that they can almost act innocent the next day as if some imposter sent it the night before.  It's almost as if the email world has offered some sort of anonymity to senders, even when it comes from their own address.   More on this tomorrow!

Just a thought from one who's caught quite a few fast balls,
Gus Downing

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