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April 1, 2011

Loss Prevention & Safety Recruiters Since 1983

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FRIDAY FOCUS
Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

Dan Provost
VP US Retail Store and Distribution Center LP,
Staples, Inc.

LP Program Spotlight
eBay's PROACT Team






Know about an event we should feature here? Let us know.




 


 




Women in LP Caucus
Mentor Program
Register Here


April 1, 2011
NRF National Level Exercise Webinar
2:00 p.m. Eastern

April 8, 2011
NEW Deadline
NRF LP Awards Program Nominations

April 10-12, 2011
Global Supply Chain Summit
Columbus, OH

April 20, 2011
Georgia Retail Association ORC Symposium
Atlanta, GA

NRF-Investigators' Network Meetings
McLean, VA April 20
Houston, TX April 21
Dallas, TX April 28

April 28, 2011
2011 Great Central U.S. Shakeout
AL, AK, GA, IL, KY, MO, MS, SC, TN

April 28, 2011
Retail Council of New York ORC Conference Albany, NY

May 3, 2011

LP Professional Development Call, hosted by the women in LP Caucus
2:00 p.m. Eastern

May 3-4, 2011
NRF LP Legislative Committee Meeting
Washington, DC

May 16-19, 2011
National Level Exercise



 




 




 





October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV




 




 




 

 

Frank Torrell was promoted to Vice President, Asset Protection at Dollar Tree Stores.  Another Montgomery Ward graduate earns an officer's position in one of the hottest retail sectors in North America.

This week, FEMA hosted RILA's Disaster Response and Preparedness (DRAP) Committee at its National Response Coordination Center. Committee members heard from FEMS's leadership team, including Administrator Craig Fugate who shared his perspective on how the public and private sectors can work as one team when preparing for and responding to a disaster. It was a great opportunity for RILA's retail members to get a progress report on important FEMA initiatives, discuss current challenges and offer suggestions for enhancement. And, it was fantastic to see Doug Selby of Big Lots in the NRCC private sector seat. That makes 2 RILA retail members who have stepped up to the plate to assume the first two rotations at the NRCC!  Comments from Lisa LaBruno, VP LP & Legal Affairs for RILA.


Reitman's, Canada's #1 seller of women's specialty apparel, is very concerned about the U.S. invasion as are many other Canadian retailers.  Canadian Tire recently launched a new patriotic campaign to inspire Canadians to stay with Canadian retailers.  This battle for the consumers, while great for the Canadian economy, consumers and for new jobs even in the LP industry, will be fierce.  And while the developers, the politicians, the banks and the overall market are supportive, the actual Canadian retailers are getting ready for a battle.  Expect it when you try to staff your new jobs.  (Source ctv.ca)

With Dollar General and Family Dollar opening over 1,000 stores combined this year and expanding their food and consumables business, Wal-Mart is responding with their new Wal-Mart Express stores and their going head-to-head with the dollar stores long term.  How this impacts the dollar store industry will be interesting to watch as the dollar stores have been the retail darlings during this recent recession.  It's probably one of the top growth sectors in retail the last few years and for LP jobs as well.  (Source retailingtoday.com)

"Protect yourself with Dish Network. Sign up now, get free gun." was an actual sign a RadioShack owner in Montana hung in the window of his RadioShack store (since October) - until this Tuesday when he took it down at Radio Shack's corporate insistence that he pull his promotion of giving buyers of 2-year subscriptions of Dish Network packages a gift card for a $125 pistol or a $115 shotgun.  Instead, he's now hung a sign advertising a website he set up detailing the promotion www.GetaGun.net and hasn't stopped the promotion.  Dish Network is reviewing his marketing material while DirecTV told him they won't participate in a new promotion he was planning for their subscription service next month.  (Source wdtn.com)

LaSer UK, a provider of credit and loyalty programmes in the UK, has seen a six-fold return on investment after rolling out a technology solution provided by GB Group, a global Identity Management business. The solution, URU, allows LaSer UK to sign up and verify customers faster, more efficiently than ever before and "for every pound spent we’ve saved six through fraud prevention."  A truly innovative verification tool, unlike anything else they viewed in the market, which also provided customers with a slick and simple sign-up experience.  Is the GB Group offering a fraud tool we in North America need to know about?  Just our thoughts.  (Source theretailbulletin.com)

Companies added employees at the fastest two-month pace since the recession started and it has driven down the unemployment rate to 8.8 - a two-year low.  (Source Associated Press)

Tops Friendly Markets 4Q same store sales down 0.7% with sales up 25.1% due to the acquisition of Penn Traffic stores.

For the first time, a study showed that Target's Redcard debit card program is giving them an "advantage via discounted sales" over Wal-Mart grocery prices.  The study also showed Q1 grocery inflation at 6%, a huge increase.   (Source supermarketnews.com)

A cyber war with China in the future would look very different then we've ever seen before and members of the Chinese military's 60,000 strong cyber warfare group would deeply penetrate U.S. defense and corporate networks - manipulating and controlling them to the point that every communications capability would be severely compromised.  With personal computers, radio, satellite communications capabilities and battlefield communication hardware all but crippled.  This hypothetical scenario is detailed in a new report in the latest issue of the U.S. Air Force's Strategic Studies Quarterly - what a read!  (Source csoonline.com)

"The Full Spectrum of LP" - this year's theme of RILA's LP & Safety Conference.  Listen to Stan Welch, Vice President of Loss Prevention for JC Penney and Chairman of RILA's LP & Safety Steering committee talk about this year's conference; visit www.rila.org

A couple of new Director of Loss Prevention positions became available this week and one new Corporate LP Managers role in NYC.  And so the new season begins for 2011.

 

Upcoming event!
Southeastern ORC Conference
Sponsored by the Georgia Retail Association
Loss Prevention Council
April 20, 2011
AmericasMart, Atlanta, GA

eBay Offers Consumers Ability to Compare & Search Global and Local Retail Deal

At the pre-eminent technology conference, eBay Inc unveiled the first major integration of local inventory onto eBay.com. With local inventory powered by Milo, the leading local shopping engine acquired last year, eBay.com now offers consumers a one-stop destination for deals, both online and in stores nearby. The new features allow shoppers to check product and merchandise availability at local retailers directly through a near-real-time search. Through Milo integration, consumers have access to millions of products from approximately 50,000 stores across all 50 states. In addition, eBay is providing retailers who use QuickBooks a way to easily upload their inventory onto Milo and eBay. "eBay is uniquely positioned to help retailers, large and small, compete globally in new ways and to help consumers shop for whatever they want -- anytime, anywhere," said Dane Glasgow, Vice President, Global Product Management, eBay. "By integrating Milo search into eBay.com, we are making it easier and more convenient for our customers to find great deals, whether they're shopping online or around the corner. Try it out today by clicking this link:  ebay.com/local

For further information on PROACT email inquiries to:
PROACT@eBay.com

eBay Direct - Click Here  -  (notify - info - questions)

 

David George, CFI, LPC
Vice President of Asset Protection for Harris Teeter Supermarkets on --

Are Retailers Causing ORC?

Organized Retail Theft will always exist as long as there is a demand for the merchandise being stolen. As our industry continues to invest valuable resources into catching boosters and fences, the problem continues to grow. Here is a challenging thought: What if we, as retailers, are causing the problem? If our respective companies are purchasing product from illegitimate brokers, we are essentially creating the demand that is fueling the ORC problem. The Gray market operates on the same economic principle of Supply & Demand that our legitimate markets do.

In other words, if all retailers refused to buy Mach III Razors from anyone other than the manufacturer, then it would render all stolen Mach III Razors useless. If no one is willing to buy them, then they no longer have value on the Gray market. The thefts would cease. The same is true for any other high theft item. Sure, we will always see stolen merchandise on display on auction sites and flea markets, but those aren't driving the majority of the ORC incidents that we are all experiencing.

According to "Thieves Market," a video produced by the Food Marketing Institute, inspecting Lot Numbers is the best way for Food & Drug retailers to determine if they are buying stolen product. For example, open a new case of high theft merchandise, such as the aforementioned Mach III Razor Blades, and see if the Lot Numbers match. If they do not, there is a likely chance the merchandise was previously stolen.

Each of us in the Loss Prevention profession has a responsibility to build an anti-ORC buying program by which our companies must abide. Only then can we win the battle against ORC. To do this, one must:

Step 1: Meet with their executives and explain how buying stolen product creates the demand for more stolen product.

Step 2: Get a Commitment That Your Company Will NOT Purchase Stolen Product. (This may entail revamping incentive structure for buyers.)

Step 3: Communicate Expectations to suppliers (i.e., send vendors letters, establish procedures for violations, etc.).

Step 4: Create a "Right to Audit" clause in all supplier contracts that allow unannounced visits to supply warehouses.

Step 5: Audit for Compliance. (Inspect Lot Numbers after you receive product).

Share Your Thoughts

 

Job Opening

Company

Location

Origination

Asset Protection Investigator e-Bay, Inc. San Jose, CA e-Bay
Corporate LP Mgr Confidential NYC, NY Downing & Downing
District Loss Prevention Mgr Sears Holdings Corp. Washington DC Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Redwood City, CA Sears Holdings Corp.
Regional LP Mgr Sears Holdings Corp. Atlanta, GA Sears Holdings Corp.
Director of Investigations Confidential Dallas, TX Downing & Downing
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential New York City, NY Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential California Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening

Company

Location

Origination

Sr. VP, Loss Prevention Compass Group Atlanta, GA LPJobs
District Loss Prevention Mgr
Pacific Northwest
Dick's Sporting Goods Portland, OR Dick's Sporting Goods
Loss Prevention Mgr CompUSA Miami, FL iHireSecurity
Loss Prevention Mgr Sears Holdings/Kmart Hazleton, PA Indeed
Loss Prevention Mgr Sears Holdings/Kmart Niceville, FL Indeed
Safety Manager Alliance Search Solutions Cleveland, OH Indeed
Regional LP Mgr Aeropostale Wayne, NJ iHireSecurity
LP Mgr - E-Commerce Kohl's Edgewood, MD Monster
Safety and LP Mgr Ryder System Dallas, TX eBay classifieds
Store LP and Safety Mgr Lowes Companies, Inc. Cincinnati, OH Lowes
Area Loss Prevention Mgr Lowes Companies, Inc. Fredericksburg, VA Lowes
Store LP and Safety Mgr Lowes Companies, Inc. Fayetteville, NC Lowes
District Loss Prevention Mgr Harbor Freight Tools New York, NY LPJobs
 

Frank Torrell was promoted to Vice President, Asset Protection for Dollar Tree Stores.
Patrick Former named Chief Information Security Officer and Senior Vice President at Bank of America.
Jason Adams was promoted to National Manager for Organized Retail Crime for The Gap.
James Peterson was promoted to Divisional Loss Prevention Director - West for RadioShack.
Aaron Rogers was promoted to Divisional Loss Prevention Manager - East for RadioShack.
Mark Robinson was promoted to Regional Loss Prevention Director for Toys R Us.
Mike Courtney was named Regional Loss Prevention Manager for FOLLETT Higher Education in Florida.
Alan Abrue was named Market Asset Protection Manager for Wal-Mart in Allentown Pa.
Nicholas Hmel was named District Loss Prevention Manager for Home Goods.
Marcus Smith was named District Loss Prevention Manager for Kohl's.
Joe Miskevics was named District Loss Prevention Manager for Home Goods.

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"Keep It Simple." What a phrase that we've all heard a million times and, quite frankly, most of us don't take it seriously enough. So many tend to over think and over do that, at times, we just don't get things done.  Ken Blanchard said in one of his books that if you expect or even want perfection, you'll never get anything done.  We all tend to over think and in our desire to do what's best, we can get lost in details and stand in the way of moving forward - most of which is as a result of just plainly not having enough confidence in one's self to just risk it and go for it.  Hesitation is human nature and wanting to make sure you get things exactly perfect - well somebody's going to pass you by with the answer - that's simple, but brilliant.  So keep it simple and have faith in the bird on your shoulder.

Just a Thought
Gus Downing

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