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March 30, 2011

Loss Prevention & Safety Recruiters Since 1983

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FRIDAY FOCUS
Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

Dan Provost
VP US Retail Store and Distribution Center LP,
Staples, Inc.

LP Program Spotlight
eBay's PROACT Team






Know about an event we should feature here? Let us know.




 


 




Women in LP Caucus
Mentor Program
Register Here


April 1, 2011
NRF National Level Exercise Webinar
2:00 p.m. Eastern

April 8, 2011
NEW Deadline
NRF LP Awards Program Nominations

April 10-12, 2011
Global Supply Chain Summit
Columbus, OH

April 20, 2011
Georgia Retail Association ORC Symposium
Atlanta, GA

NRF-Investigator's Network Meeting
McLean VA April 20
Houston April 21
Dallas April 28

April 28, 2011
2011 Great Central U.S. Shakeout
AL, AK, GA, IL, KY, MO, MS, SC, TN

April 28, 2011
Retail Council of New York ORC Conference Albany, NY

May 3, 2011

LP Professional Development Call, hosted by the women in LP Caucus
2:00 p.m. Eastern

May 3-4, 2011
NRF LP Legislative Committee Meeting
Washington, DC

May 16-19, 2011
National Level Exercise



 



March 30-31, 2011
RILA Disaster Recovery & Preparedness Committee Meeting
Washington, DC



 




 





October 4-6, 2011

CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV




 




 




 

 

Party City is still interviewing for their Director of Loss Prevention position.

According to a new survey by McAfee and SAIC, cyber criminals are increasingly moving from stealing just personal data to capturing trade secrets and other corporate intellectual capital that they can easily sell through the underground market.  With over 1,000 senior IT decision makers surveyed in the US, UK, Japan, China, India, Brazil and the Middle East, a quarter of them said a data breach or just the threat of one has put a halt on plans for a merger or new product launch.  The last report in 2008 found that cybercrime was costing companies more than $1 trillion globally.  Is your information secure and are you really looking at all the possible avenues and sources of information loss? (Source cnet.com)

On March 17, Microsoft led a takedown operation of the infamous Rustock botnet command and control servers which had been sending out 13.82 billion spam emails daily with the majority being the advertised unlicensed pharmaceutical websites.  Accounting for only a third of the world's spam emails, the daily average fell to 33 billion literally overnight.  However, others have already popped up with Bagle now sending out 8.3 billion spam emails each day.  The fight continues!  (Source theregister.co.uk)

JoS. A. Bank 4Q reports same store sales up 7% with revenue up 14%
Family Dollar 2Q reports same store sales up 5.1% with revenue up 8%

GNC's investment firm owner, Ares Management LLC, is doing an IPO this week and trying to raise $382.5 million.  (Source Associated Press)

Yesterday's Supreme Court hearing on the nation's largest ever sex-bias class-action case brought against Wal-Mart Stores seemed to split the court and raise the "prospect of an ideologically divided ruling by the court this summer."  This could be a game changing decision.  (Source Associated Press)

Cloud security appears to be a major concern with more and more companies moving to the cloud.  Here's a great article of the five cloud security concerns the experts see for 2011. www.csoonline.com

Boston area restaurant chain The Briar Group has agreed to pay $110,000 to settle allegations by the Mass. Attorney General's office that it failed to take reasonable steps to protect credit card data belonging to tens of thousands of customers.  In April 2009, hackers broke into a Briar Group computer and installed malware designed to steal credit and debit card data and they continued accepting credit card and debit card payments even after learning of the breach according to the Attorney General's office.  (Source computerworld.com) 

Multi-state identity theft-credit card ring apprehended in Florence, Alabama, and believed to have been operating in Louisiana, Georgia, Ohio and South Carolina.  Law enforcement is looking for more information.  (Source waff.com)

There appears to be an uptick in LP jobs just starting in the industry as this marks the beginning of the busy season which runs until the end of October each year.

Politicians in Ohio, Pennsylvania, New York, Florida, Minnesota and West Virginia have all announced legislation recently in an attempt to stop the organized theft of medical items as a result of the increased organized theft of baby formula, not only because of its high resale demand, but also because drug smugglers are using it to cut heroin and cocaine.  (Source consumerist.com)

 

Upcoming event!
Southeastern ORC Conference
Sponsored by the Georgia Retail Association
Loss Prevention Council
April 20, 2011
AmericasMart, Atlanta, GA

eBay Works Closely with Federal Investigators, Leads To Guilty Plea

eBay investigators provided support to federal investigators related to an employee theft situation from US Airways that led to a guilty plea. The Center Township man pleaded guilty in federal court to taking more than $500,000 in equipment from US Airways, his employer, and selling it on eBay, according to a report from the US Attorney's Office. The suspect pleaded guilty to a single count of interstate transportation of stolen goods. He took the equipment, which included 43 Telex 750 headsets, between 2004 and 2009 according to court records. When his house was raided by police from Center Township, Allegheny and Beaver counties and U.S. Airways security, police recovered a large hydraulic jack, wheels and pressure gauges and two 6-foot-long torque wrenches. Police said the list of missing equipment also included airplane landing lights and seatbelts. Click here for article
.


For further information on PROACT email inquiries to:
PROACT@eBay.com

eBay Direct - Click Here  -  (notify - info - questions)

 


Exception Based Reporting Revolution

Submitted by James Curtis, Director LP Analysis, CVS Caremark


Every so often, something comes along that can change the face of how you fundamentally conduct your business. Exception Based Reporting (EBR) was one of those items in the Loss Prevention industry. Gone are the days of sifting manually through receipts to identify problems. While that old style media still serves as an investigative bread crumb path and supporting documentation, the true power and starting point lies within the centralized database world.

Businesses used to rely on IT for their reporting. IT was slow to build new reports, and often they didn't show what you wanted. In the late 90's, several vendors developed proprietary models, that allowed LP professionals to take a typical information systems database and place a graphical user interface (GUI) over it. These vendors were smart enough to realize the opportunity to give non-technical people the power to create, run and analyze their own reporting through a user-friendly tool. This enabled the LP teams to transform their department from chasing leads to finding their own, driving industry shrink down and making EBR the buzz word for several years. EBR became mandatory software.

There is where the story usually ends. But for EBR, it is just the beginning --

With any successful first generation technology solution, people recognize the value, and champion that technology. Exception based reporting is no different. LP professionals became increasingly knowledgeable about databases and analytics. They pushed the vendors for functionality, and customization. Additional files were loaded and applications developed beyond what the vendors ever intended. LP became experts in their craft, and along the way started to outgrow the Vendors' tool.

It is no longer enough to simply summarize, sort/rank and threshold. The Holy Grail of an EBR system continues to be silver platter case identification.

A perfect example of this type of reporting:
Take employee sales feed and identify employee credit cards
Link those known employee cards to all refunds
Identify returns where the refunding cashier is the same as the employee owner of the card

There have been attempts by vendors to introduce intelligence. Standard deviation was an attempt at this direction. Fundamentally, the core products, however, are not flexible enough to allow the LP professional widespread access to import, link and automate their own intelligence. Those systems lack the 'link through' ability to report results on one report, link to another report to narrow the scope, and finally land on a clean threshold driven summary of that relationship.

LP professionals have coped by creating band-aid reporting or manually massaging their data to produce this level of analysis. In an age where we are all asked to do more with less resources, automation of manual tasks will be critical to success.

Ripe is the opportunity now for recognizing the new business climate for a revolution in EBR technology. In a world where most businesses have Exception Based Reporting, a true second generation EBR tool will win our hearts -- and our dollars.

Share Your Thoughts

 

Job Opening

Company

Location

Origination

Asset Protection Investigator e-Bay, Inc. San Jose, CA e-Bay
District Loss Prevention Mgr Sears Holdings Corp. Washington DC Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Redwood City, CA Sears Holdings Corp.
Regional LP Mgr Sears Holdings Corp. Atlanta, GA Sears Holdings Corp.
Divisional LP Director Confidential Chicago, IL Downing & Downing
Director of Investigations Confidential Central US Downing & Downing
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential New York City, NY Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential California Downing & Downing
District Loss Prevention Mgr Confidential Los Angeles, CA Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening

Company

Location

Origination

Asset Protection Mgr The Home Depot Buffalo, NY The Home Depot
Regional LP Mgr RadioShack Guaynabo, Puerto Rico Indeed
Store LP and Safety Mgr Lowes Companies, Inc. Morgantown, WV Lowes
Store LP and Safety Mgr Lowes Companies, Inc. Fredericksburg County, VA Lowes
Store LP and Safety Mgr Lowes Companies, Inc. Montgomery, AL Lowes
Loss Prevention Mgr Sears Holdings/Sears Pineville, NC Indeed
Loss Prevention Mgr Kmart Corporation Royal Palm Beach, FL Indeed
District Loss Prevention Mgr Kohl's Orland Park, IL Indeed
District Loss Prevention Mgr Nike, Inc. Los Angeles, CA AllRetailJobs
Asset Protection Mgr Cabela's Canada Edmonton, AB, Canada Workopolis
Mgr Clinical Loss Prevention Saint Louis Univ Hospital Dallas, TX SimplyHired
Group Mgr AP, Exec Svcs Target Minneapolis, MN Target
 

Pat Moore is named Division Loss Prevention Manager for HD Supply in Orlando.
Liz Fitkin was promoted to Corporate Loss Prevention Manager of Analytics and Investigations for Pacific Sunwear.
Mary Ann Smith was promoted to Area Loss Prevention Manager for Lowes.

Post Your New Job or Promotion! Click Here

 

Long after the great shrink results you delivered; long after the profit improvement initiatives you led; long after the thanks and congratulations you received for a task or a job well done; and long after you're gone, your greatest contribution to this industry will live on in the people you developed to be tomorrow's future leaders. Regardless of your current level, now is the time to develop your own replacement. Do you have someone on your staff who you can leave in charge while you're on vacation? Do you have someone who can attend a meeting with your peers on your behalf? Do you have someone who can take on that important and sensitive project? Do you have someone on your staff who is a whole lot better at something than you are? If you answered "no" to any one of these four questions, it's time to reevaluate your commitment to people development. Do something today to get someone ready for tomorrow.

John Velke
V.P. Loss Prevention & Safety
Total Wine & More

Post Your Tip or Advice! Click Here

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