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March 26, 2012 SUBSCRIBE

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The National Food Service Security Council announces that Steve McClain, Sr, VP, Asset Protection, The Sports Authority, will serve as a keynote speaker at its 33rd Annual Conference, August 5-8. and will join Bill Boddie, President and CEO of Boddie-Noell as keynote presenters. Held in Baltimore, Md., NFSSC is the leading trade association for loss prevention, risk management and security professionals in the casual dining and quick service restaurant chain industry. For more information on attending contact Jim Forlenza at

Home Depot's CEO, Frank Blake says half of today's retailers will be out of business in 10 years because of online retailers. Speaking last Thursday at Southern Polytechnic State University Blake says "Retail is going through a level of change it hasn’t seen in 100 years," Now we have to be a better experience compared to just staying in your house and ordering from the comfort of your home," he said. "As more people shop online, they will be far less tolerant of rude employees or dirty stores, he said." (Source

Tom Fricke was named CEO of HMSHost. A number of years ago Tom was Home Depot's Vice President of Asset Protection for a short time and served their when they dismantled the field safety program and converted the function back into the Asset Protection executives. Home Depot had built the largest field Safety program in history in response to over 11 deaths that had happened in their stores in the 90's and Tom came in in the early 2000's and re-engineered it back to AP. Of special note is that Tom has been a "C" level executive for some time and was before he joined HD. (Source

News reports about employers asking candidates for their Facebook logon's and passwords has two U.S. Senators asking for an investigation. Sen. Charles Schumer, D-N.Y., and Sen. Richard Blumenthal, D-Conn., said Sunday they will ask the Justice Department and the U.S. Equal Employment Opportunity Commission to look into the matter. They argue that the practice is objectionable, according to an Associated Press report. (Source

Identity theft and credit card skimming ring member gets 66 months in prison. With 700 victims this ring used the stolen credit card numbers to re-encode credit cards and gift cards to purchase gift cards and designer merchandise, and sometimes returned this merchandise for cash. From at least January 2010 to June 2011, Komolafe and others facilitated thousands of fraudulent transactions from stolen credit card numbers throughout Virginia, Maryland, and Pennsylvania. Four individuals have pleaded guilty for their roles in the identity theft and credit card skimming ring, including: William Samuel Martin, Usman Muhammed, Anthony Danero Thomas, and Raoul Lycorish, all from Maryland. (Source

FTC steps up crackdown on cell jammers. The Federal Communications Commission is stepping up enforcement to halt the sale and use of radio jamming devices, which can indiscriminately interfere with cellular 911 calls and wireless signals from alarm devices. It is illegal to buy, sell or use signal jammers in the United States, but that doesn’t stop consumers—including criminals who use the devices to disable alarm systems—from obtaining jammers online. They are available on many websites, with retailers claiming the devices can disrupt GPS, GSM and CDMA signals at a range of up to 120 feet. The FCC last fall took enforcement action against 20 online retailers in 12 states for illegally marketing cellphone jammers, GPS jammers, Wi-Fi jammers and other similar devices. (Source

Quarterly Same Store Sales Results

Cost Plus up 7.6%
Wet Seal down 5.5%

In case you missed it last week's most popular news article --

A VIDEO showing a Scots post office boss wrestling a shoplifter to the ground has become an internet sensation. The Youtube clip shows shopkeeper, and former Tae Kwon Do champion, Urfan Hussain, throwing the youth to the ground after he tries to leave the shop with two bottles of milkshake worth £2.50. (Source

Know about an event we should feature here?
Let us know.

2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.

2012 Retail
Loss Prevention

September 12, 2012
International Centre


Retail Fraud 2012

Largest Retail Fraud & LP conference in Europe

Novotel West, London

April 19, 2012

Click here for details


NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report



Watch for our article the day after each event!

Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here


LAAORCA Leaders -- Coming next week!          LAAORCA Session - Retail LP & AP; So, what do we do? -- Coming soon!

LPNN's "External Business Partners Series"

This series is dedicated to educating and informing each reader about the various solution providers in North America that make it possible for you to provide your company with the resources you need to develop, build, and deliver your Loss Prevention services. As you progress in your career you'll find that these companies and executives, who are dedicated and committed to the Loss Prevention industry, play a vital role in the success of your program. They're an extension of your team and the relationships you build with them are critical. They also provide a wealth of information and knowledge that can help add value to your company, your department, and most importantly to you, the Loss Prevention executives of North America. This series is dedicated to bringing you these executives, their companies, and their knowledge.

Universal Surveillance Systems -
Rod Holm, Vice President Global Sales and Service & Greg Saputo, Sr. Director of Sales

Meet Rod Holm and Greg Saputo, two former LP executives who help lead the USS team. Learn how their emphasis on customer service and responsiveness helps position their company in the forefront and how it's not just about the products they sell but rather the business partnerships they build along the way. Hear about their support of the ORC conferences around the country and how they continue to evolve and innovate their product lines.

The LP News Network

Upcoming Release Dates!!

Coming this week!   LAAORCA Leaders - Four part series -
Joe LaRocca, Captain Bill Williams, Det. Kent Oda, George Torres
Coming soon. LAAORCA Session - Retail LP & AP; So, what do we do? -
Suni Shamapande

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Excerpts from GAO-11-675:  Efforts to Combat Organized Retail Crime

The U.S. Government Accountability Office ORC report June 2011

Law Enforcement Agencies Collaborate with Retailers to Investigate ORC, and Federal Agencies Are Taking Steps to Improve ORC Case Tracking

U.S. Immigration and Customs Enforcement (ICE) Efforts: Continued;

Since 2009, ICE has been involved in several initiatives intended to further evaluate its role and enhance efforts related to combating ORC. The ORC Pilot Program, the first of these initiatives, was launched in July 2009, in four cities with known ORC activity: Houston, Los Angeles, Miami, and New York. The program focused on four program areas: (1) development of a database with retail industry contacts; (2) development of a threat assessment to help determine the extent of ORC crimes in which ICE has jurisdiction; (3) enhancing efforts to explore how ORC groups are exploiting vulnerabilities in the banking system to launder profits; and (4) development of a tracking system to assess ICE involvement in ORC cases. In March 2010, ICE extended the program for one year and expanded it to include coordination with the ICE National Cyber Crimes Center, which targets various schemes perpetrated on the Internet, including fraud, money laundering, and selling of credit card or other financial information.

According to program officials, at the completion of the ORC Pilot Program in March 2011, ICE made progress in all key areas identified. For example, ICE affirmed that many ORC cases have an international nexus and can be investigated by ICE special agents, and ICE continues to identify a collection of red-flag indicators of suspicious banking activity related to ORC. In regard to developing a tracking system, ICE created a program code for ORC within its case management system, which is intended to allow headquarters to track case statistics, facilitate identification of potential trends between ORC cases, and help inform resource decisions. During the pilot program, 83 criminal cases were associated with ORC, resulting in 38 criminal arrests, 29 indictments, and 14 convictions. While 14 of these cases were investigated at the pilot program locations, the remaining cases were investigated at 23 additional domestic and international offices in which ICE special agents are located.26 According to ICE officials, these cases have led to the seizure of nearly $4.9 million in cash, property, and money instruments.

In February 2011, ICE announced the expansion of the ORC Pilot ProgramIn February 2011, ICE announced the expansion of the ORC Pilot Program into an ongoing national initiative known as SEARCH (Seizing Earnings and Assets from Retail Heists). As part of this announcement, all field units were advised to begin using the ORC program code for all criminal investigations opened under the SEARCH Initiative. Similar to the FBI, ICE supervisors also conduct a quarterly case review, which is intended, in part, to ensure that all applicable program codes are entered. According to ICE officials, the SEARCH initiative will build upon the partnerships with private industry developed as part of the ORC Pilot Program and operates on the assumption that federal anti-money laundering statutes may be among the best mechanisms to target individuals involved in ORC activity. According to ICE, by following the money trail, investigators can often build a case to high levels of a criminal organization. For example, ICE agents were involved in one case in which illicit proceeds from the sale of stolen video games on eBay was tied to an investigation of criminal organizations involved in running the Vietnam underground economy, which included trade in stolen U.S. identities and financial information. In April 2011, ICE indicated that 48 additional cases involving components of ORC had been initiated since the launch of the SEARCH Initiative.


Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow


According to the Centre for Retail Research*, the cost of retail crime is escalating and shrinkage (stock loss caused by crime, waste and error) rose to 1.37% of sales in 2011 compared to 1.29% in 2010. Again, customer theft was the highest cause of shrinkage equating to £2146 million with employee theft amounting to £1765 million.

To combat fraud, retailers are committed to investing in new technologies and solutions and spent £1019 million on security and loss prevention in 2011. In order to source the very best security and loss prevention solutions, the Retail Fraud Conference remains the must-attend event for the industry. As the largest retail fraud and loss prevention conference in Europe, the Retail Fraud Conference remains the definitive event for showcasing the latest developments in reducing retail fraud, attracting the very best vendors, speakers and retail delegates. Last year’s conference attracted over 550 delegates including 391 retailers.

Now in its ninth year, the Retail Fraud Conference will take place on 19 April at the Novotel in London. The show will be opened by the Minister for Crime Prevention, Lord Henley, and the speaker programme will have an international flavour with representatives from Sears and Printemps. In addition, there will be speakers from River Island, Iceland, CIFAS, FaceWatch.

Exhibition organiser, Paul Bessant of Retail-Knowledge said: "Along with our sister conference, Retail Fraud on the Road, the Retail Fraud Conference continues to bring together top-end speakers and exhibitors, showcasing their expertise to an industry that recognises the need for the very latest in solutions for the prevention of retail fraud particularly at a time when it is on the increase."

The exhibition will feature companies specialising in: technology solutions including data mining & business intelligence, personnel training, identity theft, biometrics plus the latest developments in store alarms, tagging, security personnel, EAS solutions, covert and traditional CCTV; online fraud including cardholder not present (CNP) fraud prevention, online and multi channel fraud, address verification, phishing, account take over including best practise on no go countries and areas; and loss prevention strategy featuring a choice of four extended and in depth sessions covering the hottest topics within Retail Fraud and Loss Prevention. Exhibitors will include WEDO Technologies, Tellermate, Transactis, B2B and Box Technologies.

* (Source: Global Retail Theft Barometer 2011) and supplementary research.

Retail Knowledge offers insight and intelligence for the retail fraud industry through the Retail Fraud Conference: Retail Fraud On the Road; online magazine - and discussion forum -

For more information, please contact Alyson Hudson on 0795 875 7348 or email


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Job Opening




National Accounts Mgr Universal Surveillance Systems Tennessee Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Ohio Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Northern California Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Oregon/ Washington Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Kansas/ Nebraska Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems New York Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Boston, MA Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems New Jersey Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Houston, TX Universal Surveillance Systems
National Accounts Mgr Universal Surveillance Systems Minneapolis, MN Universal Surveillance Systems
LP XBR Analyst Urban Outfitters, Inc. Philadelphia, PA Urban Outfitters, Inc.
Account Program Coordinator Vector Security Northern New Jersey Vector Security
Zone Asset Protection Mgr 7-Eleven, Inc Multiple 7-Eleven, Inc
Zone AP Specialist 7-Eleven, Inc Multiple 7-Eleven, Inc
Asset Protection Mgr Walmart Multiple Walmart

Dir of Loss Prevention



Downing & Downing

Dir of Loss Prevention Confidential Southern Florida Downing & Downing
Dir of Loss Prevention Confidential Dallas, TX Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Mgr

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Mgr The Home Depot Metro Northern  The Home Depot
Asset Protection Mgr The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Be the first "Employer of the Month"


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Dept Mgr Store LP & Safety Lowe's Cedar Rapids, IA Lowe's
Area Mgr - AP All Facilities Alachua, FL Walmart
Asset Protection Mgr Home Depot Vernon Hills, IL Home Depot
Asset Protection Mgr Home Depot Hyattsville, MD Home Depot
Loss Prevention Mgr Macy's Portage, MI Macy's
Loss Prevention Mgr Macy's The Woodlands, TX Macy's
Loss Prevention Mgr HD Supply Roseville, CA HD Supply
Area LP Mgr Ross Stores Houston, TX Ross Stores
Sr Loss Prevention Mgr JC Penney Henderson, NV JC Penney
Regional LP Mgr Rent-A-Center Dallas, TX Rent-A-Center
Regional LP Mgr Urban Outfitters, Inc. San Francisco, CA Urban Outfitters, Inc.
Executive Team Leader - AP Target Las Vegas, NV Target
Executive Team Leader - AP Target Atlanta, GA Target


Jake Gillette was promoted to Manager of Safety, Security, and Crisis Management for Dick's Sporting Goods.
Dan Lottes was named Regional Loss Prevention Manager for Sephora.
Rebecca Lay was promoted to District Loss Prevention Manager for J.C. Penney.
Nadine Eller was named Market Asset Protection Manager for Walmart.
Mark Albert was named North East Regional LP Investigator for Wireless Advocates.
Chris Lopez was promoted to Operations Manager for Sears Holdings Corp.

Post Your New Job or Promotion! Click Here


Why Leading By Example Isn't Enough Gandhi taught that we must be the change we wish to see in the world. Said another way, you must offer that which you seek. If you want to build an All-Star team then you must become an All-Star. The first step in leadership is to develop yourself. Learn your job and do it well. Set the example. (It's your obligation)

10 Steps to Getting More Done in Your Day Every day, your to-do list seems to grow. And in this business climate of information overload and constant interruptions, it has become increasingly difficult to get anything accomplished Here are 10 steps to getting more done in a single day.
(Feel accomplished, not frustrated)
Last week's most popular articles --

Why Working More Than 40 Hours a Week is Useless People seem to think that all those late nights in the office show how determined, hard working and serious you are about your business. Right? Wrong. According to a handful of studies, consistently clocking over 40 hours a week makes you unproductive. (You're not in your zone)

The Words That Are Killing Your Productivity What's the key to productivity? It turns out that you should have learned it in high school English class. In case you didn't pay attention that day, read on. If you want to get more done, then you need to stop using this time-sucking class of words.
(Hint: One of them is in the headline)


Share your thoughts.


Active listening is absolutely critical if you really expect to influence change or modify behavior. You've got to hear what they're saying before you can plan or expect to do virtually anything. And hearing what they're saying is not simply hearing the words it's all about hearing the meaning and the intentions behind the words. Because words have a tendency to hide the true meanings and beliefs. As truth is often cloaked in humor so is meaning hidden in words. With the number one obstacle being one's self hearing is often drown out by how we want others to view us. So if you can leave your self at the door so to speak you can then begin to focus on hearing what they're saying.

Just a Thought,
Gus Downing


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