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March 23, 2012 SUBSCRIBE

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eBay CISO receiving security industry lifetime achievement award Dave Cullinane, chief information security officer at eBay, will be honored on March 28 in Boston with the SecureWorld Lifetime Achievement Award "for his outstanding contributions to the advancement of the information security community." Cullinane is being recognized for, among other things, his work on industry standards and associations such as the security information sharing outfit IT-ISAC, by SecureWorld, which is hosting a conference in Boston next week. (Source csoonline.com)

Armenian Power Member and Three Armenian Power Associates Convicted in Los Angeles for Roles in Identity Theft Ring and operating it out of prison. Members of the Armenian Power organized crime group used cellular telephones that were smuggled into the prison. They worked from behind bars to coordinate with others, to obtain confidential bank profile information and steal money from victim account holders. Often targeting high-value bank accounts, the defendants used account holders’ personal identifying information – including names, Social Security numbers and dates of birth – to impersonate victims in phone calls to the bank. The defendants gathered account information, transferred funds between victims’ accounts and placed unauthorized check orders for the accounts. They then stole the checks, obtained the victims’ signatures from public documents and paid conspirators to cash the forged checks. Over the course of the six-year conspiracy, the defendants and their co-conspirators caused more than $10 million dollars in losses to victims in Southern California, Nevada, Arizona and Texas. Sentencing for all four defendants is scheduled for Aug. 6, 2012. (Source justice.gov)

Hackers Breached 174 Million Records in 2011 according to Verizon's annual data breach report. The number of records compromised by hackers increased by more than 4,000 percent over 2010, when only four million records were breached. The large increase in data thievery can be attributed partially by hacktivist activity during the period. According to Verizon, 58 percent of the 855 breaches studied in the report involved data stolen by hackers. (Source csoonline.com)

The DEA has actually stopped two CVS Drug Stores from selling controlled substances A federal appeals court has allowed the Drug Enforcement Administration to suspend for now the sale of controlled substances by two CVS pharmacies in the Orlando area. The federal law enforcement agency says it is the first time stores in a national pharmacy chain were served with suspension orders. The suspensions stemmed from DEA looking into the stores' strong sales of the painkiller oxycodone. (Source Associated Press)

Abercrombie & Fitch Seeks Legal Action Against Fraudulent Online Retailer The website, abercrombie-and-fitchoutlet.com, seems to bear all the typical trademarks of the trendy U.S.-based clothing retailer, from the black-and-white-tinted model photos right down to the company’s logo -- a silhouetted moose. As of Thursday night, the site was no longer accessible. (Source ksfo.com)

The National Retail Federation has appointed a new VP communications Katie Wilson after the NRF promotes Ellen Davis to SVP and executive director of the NRF Foundation. (Source retailingtoday.com)

Toys ‘R’ Us hits $1 billion in annual web sales E-commerce increased 28% last year while total sales remained flat, the retailer says in its latest financial report. The chain hit the milestone after several acquisitions. Toys 'R' Us has even bigger online goals for the next few years. (Source internetretailer.com)

Amazon dominates Europe as well. Increasing sales last year 37.2% to $16.7 billion from $12.1 billion in 2010. (Source internetretailer.com)

Facebook warns employers not to demand passwords Facebook is warning employers not to demand the passwords of job applicants, saying that it's an invasion of privacy that opens companies to legal liabilities. The social networking company is also threatening legal action. In a post on Friday, Facebook's chief privacy officer cautions that if an employer discovers that a job applicant is a member of a protected group, the employer may open itself up to claims of discrimination if it doesn't hire that person. (Source Associated Press)

T-Mobile cutting a net 1,900 call-center jobs Seven of its 24 call centers will be closed by the end of June. About 3,300 people work at the centers slated to be shuttered, but T-Mobile said it plans to hire up to 1,400 people at the remaining 17 centers. (Source Associated Press)

MySecuritySign.com Launches New Anti-Shoplifting Signs to Curb Retail Theft MySecuritySign.com, the leading online provider of thousands of security signs, has launched a collection of new Anti-Shoplifting Signs. Shoplifters steal billions of dollars of goods every year. Business owner must tighten their security to curb this ever-increasing crime. (Source yahoo.com)



A VIDEO showing a Scots post office boss wrestling a shoplifter to the ground has become an internet sensation. The Youtube clip shows shopkeeper, and former Tae Kwon Do champion, Urfan Hussain, throwing the youth to the ground after he tries to leave the shop with two bottles of milkshake worth £2.50. (Source deadlinenews.co.uk)




Quarterly Same Store Results


GameStop down 3.6% with sales down 3%
 
 











Know about an event we should feature here?
Let us know.





2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.
 





2012 Retail
Loss Prevention
Conference

x
September 12, 2012
International Centre

Contact
events@retailcouncil.org
 



Retail Fraud 2012

Largest Retail Fraud & LP conference in Europe

Novotel West, London

April 19, 2012

Click here for details
.

 




NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

 



 



Watch for our article the day after each event!


Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012


To register visit:
www.wsorca.org
 







Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here
 




 

LAAORCA Leaders -- Coming next week!          USS -- March 26th          LAAORCA Session - Retail LP & AP; So, what do we do? -- Coming soon!


LAAORCA Speaker -
These episodes of opening speakers at the Los Angeles Area Organized Retail Crime Association's 3rd annual conference in Feb 2012 represent the 2nd largest city in the U.S. and are comprised of senior public officials that have been heavily involved in the ORC efforts throughout Southern California. Their speeches show how important the public and private partnerships are in combating this national problem. Their comments and predictions are extremely important to hear and shed light on how effective LAAORCA has been and how important LAAORCA's future role must be. Established in 2009, LAAORCA now stands as a perfect role model for all ORCA programs in North America and these episodes are being brought to you for just that purpose. Educating today for growth tomorrow. Make sure you watch them and if you're trying to form one in your city feel free to share them with your public officials and make sure you watch the LAAORCA Leaders episode as it gives you an inside look at how it got started and how it operates.


LAAORCA - Capt. III Bill Williams, Commanding Officer, Commercial Crimes Division, LAPD & LAAORCA Law Enforcement Co-Chair


The LP News Network






Upcoming Release Dates!!
 

Coming next week!   LAAORCA Leaders - Four part series -
Joe LaRocca, Captain Bill Williams, Det. Kent Oda, George Torres
March 26th Universal Surveillance Systems -
Rod Holm and Greg Saputo
Coming soon. LAAORCA Session - Retail LP & AP; So, what do we do? -
Suni Shamapande
 

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Interesting note: A publication in India - Fibre2fashion news desk published the following article that the Daily reported some time ago. "Cabela’s sets up team to tackle organized retail crime" Cabela’s, a direct marketer and specialty retailer of outdoor wear, has constituted investigation teams to tackle organized retail crime (ORC) at its 38 stores across North America. The company decided to form a special team after it found that it is losing a substantial sum to ORC, and thus affecting its profitability. Outlining how ORC is affecting Cabela’s retail business, Mr. Brad Dykes, Director Asset Protection, Cabela's, told fibre2fashion, "The impact of ORC on retail chains is often underestimated. We have observed a demand in the gray/black markets for some of our product offerings. This demand gives rise to sophisticated criminal groups willing to target us to obtain these products by illegal theft and fraud activity. Informing about steps taken by Cabela’s to combat ORC, he says, "While we have targeted ORC for several years with in-store asset protection programs, we have in earnest initiated additional measures through our investigation team to collect information and develop more comprehensive approach to the identification, prevention and resolution of ORC targeting our business." Briefing further about the special investigation team, he avers, "This team is comprised of two primary functional groups. These groups support retail stores and e-commerce. The two groups collaborate with law enforcement and the retail industry to develop investigation resolutions that target the demand source for theft activity, more commonly known as a fence." (Source fibre2fashion.com)

Barber shop Quartet store selling stolen and counterfeit merchandise raided with $125,000 recovered in Prince George County, Md. "At Noveau Hair on New Hampshire Avenue, customers could get a bottle of Tide laundry detergent, a tube of toothpaste or even a pair of knock-off Dolce & Gabbana loafers with their haircut, authorities said." Julie Parker, a spokeswoman for the Prince George’s County police department, said officers seized $125,000 worth of either stolen or counterfeit merchandise when they raided the shop Wednesday and charged four employees who worked there." The raid, Parker said, was the culmination of a two-month investigation by the department’s organized retail crime unit, which works with storeowners in Prince George’s County to investigate and deter crime that affects business. Parker said a tip led detectives to the operation involving stolen goods at Noveau Hair. The investigation is ongoing, and it is possible others could be charged. (Source washingtonpost.com)

High Point, N.C. ORC ring busted hitting all the stores in the area including Walmart, Walgreens, CVS Pharmacy, Harris Teeter and Lowes Foods. "We call them boosters–basically professional shoplifters, for lack of a better term," Weisner said. "They will go out every day and steal product, and then they will take that product to the 'fenng involved shoplifting products and selling them on the black market. Arrest warrants are out for at least four more people. One of those was identified as Brittany Marie Allen, 25. Detective Chris Weisner said they know there were many other players involved, and their investigation is ongoing. "About $40,000 worth of stolen merchandise was seized in a shed owned by Garrard, Weisner said." Items seized included large amounts of laundry detergent, razor blades, shampoo and small power tools, police said. "We arrested people earlier who were bringing things in mesh bags. Other people have gone in and will take a pocketbook, line it with tin foil and duct tape it to the inside of their purse so that the metal detectors don’t go off at the door," Weisner said. (Source myfox8.com)
 
Excerpts from GAO-11-675:  Efforts to Combat Organized Retail Crime

The U.S. Government Accountability Office ORC report June 2011

Law Enforcement Agencies Collaborate with Retailers to Investigate ORC, and Federal Agencies Are Taking Steps to Improve ORC Case Tracking

U.S. Immigration and Customs Enforcement (ICE) Efforts: ICE has also become increasingly involved in ORC investigations, most commonly when cases include issues related to money laundering, export of stolen goods, or involve crimes committed by suspects residing in the United States unlawfully. ICE is the principal investigative agency within the Department of Homeland Security and its agents have investigative authorities under Title 8, 18, and 31 of the U.S. Code, which allow them to pursue many different criminal violations that ORC groups routinely commit. According to a senior headquarters official involved in coordinating ORC-related cases, ICE does not dedicate specific resources to investigate ORC cases as they are not an agency mission priority, but it is not uncommon for state and local law enforcement or retailers to contact ICE for assistance in developing cases that involve complex financial or international components. According to ICE, potential ORC cases may be identified through its Cornerstone Outreach Initiative, which is a partnership with the private sector intended to systematically identify and close down vulnerabilities in financial systems through which criminals launder their illicit proceeds. Investigators in one field location also stated that ICE often “backs in” to an ORC case. That is, investigators may be working on an alien-smuggling case and discover that the immigrants are being brought into the country to commit crimes, such as boosting merchandise for an ORC ring. These agents further noted that although a case involves an international component, it may be infeasible for ICE to dedicate investigative resources unless the case is of sufficient scope to merit the attention of a U.S. Attorney’s Office.25 Moreover, given that ICE agents assist in conducting ORC investigations as a collateral duty, their ability to allocate resources may be further affected by other priorities, such as current activities targeting illegal immigration and Mexican drug cartels along the Southwest Border. (Source gao.gov)


ICE Efforts continued Monday
 

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow



Patrick Summers named Project Manager for WG Security Products in the Northeast.

 

With over 14 years of broad electronic security experience with Sensormatic, Patrick joins the WG team and brings a wealth of information and knowledge. Starting out his career in the Loss Prevention industry with J.C. Penney and having the initial desire to be a police officer Patrick gravitated to the electronics side of the business early on and quickly became a subject matter expert as he excelled at helping retailers roll-out and utilize electronic security hardware and software. Being involved in literally dozens of new product beta testing projects and launches Patrick has the ability to truly add value to the growing retail partners of WG Security Products. With subject matter expertise in the EAS and CCTV world, Patrick has a clear understanding of what works and more importantly what doesn't work in the various retail environments. Couple this with his lifetime commitment to the LP industry and what you have is a Project Manager who has the vision of where technology is and where its going, with the ability to make it work for you, and the dedication to make sure it goes beyond your expectations. WG Security Products the innovators in EAS, RFID, and CCTV are proud to have Patrick joining their team. Good Luck Patrick!

The Innovators in
 EAS-RFID-CCTV



www.wgspi.com
 

Protection with Class

Share Your Thoughts


Job Opening


Company


Location


Origination
 

LP XBR Analyst Urban Outfitters, Inc. Philadelphia, PA Urban Outfitters, Inc.
Account Program Coordinator Vector Security Northern New Jersey Vector Security
Zone Asset Protection Mgr 7-Eleven, Inc Multiple 7-Eleven, Inc
Zone AP Specialist 7-Eleven, Inc Multiple 7-Eleven, Inc
Asset Protection Manager Walmart Multiple Walmart

Director of Loss Prevention

Confidential

Midwest

Downing & Downing

Director of Loss Prevention Confidential Southern Florida Downing & Downing
Director of Loss Prevention Confidential Dallas, TX Downing & Downing

National Account Sales Mgr

Confidential

Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern  The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Be the first "Employer of the Month"

 

Today's Daily Job Postings from the Net - Appearing Today Only
 

Job Opening

Company

Location

Origination

District LP Mgr Kmart Tulsa, OK Sears Holdings Corp.
Loss Prevention Mgr Kmart South Burlington, VT Sears Holdings Corp.
Loss Prevention Mgr Kmart Sidney, NY Sears Holdings Corp.
Loss Prevention Mgr Kmart Latham, NY Sears Holdings Corp.
Loss Prevention Mgr Kmart Cleveland, OH Sears Holdings Corp.
Loss Prevention Mgr Kmart North Versailles, PA Sears Holdings Corp.
Loss Prevention Mgr Sears Kahului, HI Sears Holdings Corp.
Loss Prevention Mgr Sears Sierra Vista, AZ Sears Holdings Corp.
Regional LP Mgr InterContinental Hotels Group Atlanta, GA InterContinental Hotels Group
Loss Prevention Mgr DSW Shoes San Francisco, CA DSW Shoes
LP Manager III AAFES Carswell, TX AAFES
Dept Mgr Store LP & Safety Lowe's Fairbanks, AK Lowe's
Dept Mgr Store LP & Safety Lowe's Kahului, HI Lowe's
Dept Mgr Store LP & Safety Lowe's Oceanside, CA Lowe's
Dept Mgr Store LP & Safety Lowe's Pocatello, ID Lowe's
Dept Mgr Store LP & Safety Lowe's Foley, AL Lowe's
Dept Mgr Store LP & Safety Lowe's Asheville, NC Lowe's
RDC Loss Prevention Mgr Lowe's Minersville, PA Lowe's
Area Mgr - AP All Facilities Moberly, MO Walmart
Loss Prevention Mgr Macy's Plymouth Meeting, PA Macy's
Zone LP Mgr Michaels Montreal, QC, Canada Michaels
LP & Safety Mgr - Manufacturing Michaels Coppell, TX Michaels


 

None to report.
 

Post Your New Job or Promotion! Click Here


 

How to Get into Your Zone The "zone." Flow. Whatever you want to call it, at one stage or another, every one of us aspires to get there. It's when we do our best work, achieve our peak performance. But getting there is hard. (Understand your circadian rhythms)

Why Working More Than 40 Hours a Week is Useless People seem to think that all those late nights in the office show how determined, hard working and serious you are about your business. Right? Wrong. According to a handful of studies, consistently clocking over 40 hours a week makes you unproductive.
(You're not in your zone)
 
The Art of Giving Negative Feedback Giving feedback is an important management task but certainly not an easy one -- especially when the feedback isn't all sunshine. Fortunately, giving negative feedback is a skill that can be learned. (7 step approach)

The Best Way to Fire an Employee These tips won't make it any easier on the employee (or you) but they will make the process go as smoothly as it can. Here's how to make a bad situation better -- or at least as "better" as it can be.
(First be certain)
 

Share your thoughts.


 

Energy is the primary force behind success and without it mediocrity or failure is almost guaranteed. The ability to move things forward and influence change requires energy and there's a direct correlation to the amount of it and to the degree of success. It's great to start off energized and gung ho about a project or initiative, but it's critical to maintain the energy thru to completion. As one senior executive has said, "there's no bad plan -- it's always a matter of execution" and execution is all about energy. So when you think you've lost your energy, take a break, do something different, and give your mind a chance to re-energize. Because the worst thing you can do is to try to execute without it.

Just a Thought,
Gus Downing

 

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