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March 15, 2012 SUBSCRIBE

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Submitted by Joe Fryar, CPP

Director of Security and Loss Prevention, K-VA-T Food Stores, Inc.
Member of Food Marketing (FMI) Institute’s Asset Protection Council

March 14, 2012 Food Marketing Asset Protection Conference update

The final day of the 2012 FMI Asset Protection Conference was eagerly met by participants anxious to dive into the day’s activities. The agenda deviated from the typical conference wrap up and adjourning sessions and instead, attendees were given the opportunity to choose one of four Professional Development Workshops:

- Internet Intelligence Training: A full day seminar on using private online databases and social networks to obtain critical information in the investigative process.

- Advance Interview and Interrogation Techniques: A full day seminar presented by Wicklander-Zulawski & Associates diving into new methods of obtaining information from interviewees.

- Active Shooter - Readiness, Response and Recovery: A full day seminar providing insight on all aspects of an active shooter, including; potential warning signs, surviving an incident and how to establish or refine an active shooter prevention plan within one’s own organization.

- Techniques Of Risk Management: A full day seminar focusing on risk assessment, control and mitigation strategies.

As the 2012 FMI Asset Protection Conference came to a close, this year’s attendees departed with a valuable pool of newly acquired knowledge, friends and professional relationships. We look forward to next year’s conference, which will be held at Pointe Hilton Tapatio Cliffs in Phoenix, AZ on March 9 - 14, 2013.

Behavioral recognition systems are here as San Francisco is looking to install them in 12 MTA train stations with 22 cameras per location. According to public bid documents, the San Francisco MTA system must be able to be deployed on up to 22 cameras per location. The system must "autonomously learn the behavioral activity captured by the cameras and issue video clip alerts related to unusual behavioral activities or patterns identified" without the use of a VMS. It needs to be capable of tracking up to 150 objects and activities continuously, form "memory modules on the activity - and process the video imagery data similar to the cognitive process of the human brain." BRS is delivering it. (Source

Spanish retailer Zara to open flag ship store on Madison Ave - its sixth U.S. store and joining the likes of Uniglo and H&M in bringing affordable prices to the most expensive retail street in the world. The new space, which will become one of Zara's six Manhattan outposts, was formerly the NBA Store. Store rents on the fabled avenue from 49th Street up to 59th Street are among the highest in the world, peaking at $2,500 per square foot. Zara, which annually generates about $10.4 billion in revenues, has 47 U.S. stores. Its new flagship will employ some 450 people. (Source

Security Director arrested on "suspicion of conspiracy to pervert the course of justice." News International, the News Corp. subsidiary that publishes Rupert Murdoch's British newspapers, was part of the six people who were arrested this week. He is suspected of attempting to cover up alleged crimes such as bribing police or illegally intercepting voicemail or email. Last week it was the Director of Security for the Mines where 29 men died that was sentenced to three years in prison for his role in destroying files and obstruction of justice. (Source

Apple stores and products online have grown in China from $3 billion in sales in 2010 to $13 billion in 2011 and now the scalpers and counterfeiters are feeling the pressure. Talk about growth - speed to market is what its all about in today's world. (Source

Google "killed 130 million SCAM Ads in 2011" and they paid fines of over $500 million and now they're fighting back. They've developed detection systems and are constantly refining their "risk model" which analyzes combinations of keywords, an account’s payment history, landing pages that people who click on an ad get sent to, and many more factors to detect more precisely the advertisers violating its policies. Google did a major update on its risk model last year, with another coming soon. Here's their video they developed to help fight the negative press they're getting from all the scammers. (Source

Internet Retailer survey of 254 e-retailers shows 71% reporting fraud rates less then 1.0% and 12.3% at between 1.0% & 2.0% Fraud rates were unchanged in the past year for 62.5% of respondents, while rising for 21.8% and falling for 15.7%. The survey also showed merchants are becoming more sophisticated using tokenization and geolocation to monitor the physical location of a browser address. In the survey, 41.3% of e-retailers say they perform manual reviews on 5.0% or less of their transactions. 11.6% say they do so on between 6.0% and 10.0% of their transactions; 5.1% review between 11.0% and 15.0%; 2.2% between 16.0% and 20.0%; and 39.9% more than 20.0% of their transactions. (Source

For now its legal for interviewers to "insist on Shoulder Surfing" your Facebook page and then click through your "friends only" posts, photos, and messages. The ACLU put a stop to companies demanding that applicants turn over their login and password credentials, but "shoulder surfing," as it’s been dubbed, is legal for the time being. (Source

The Arizona Senate is considering a bill that would allow guns in all public places unless the property has an armed security guard and metal detectors. The House and the Senate Judiciary Committee have already passed House Bill 2729, The Arizona Republic reported Monday. The law would make it legal for armed individuals to enter public buildings such as police stations, courts, city halls, libraries, public pools and the state Capitol unless a certified state or federal law-enforcement officer is present. It would not apply to K-12 schools, community colleges and universities. (Source

Today's shoppers want technology not "Can I help you?" You're blanked if you do and blanked if you don't. Instead of getting defensive, some stores and brands are embracing the change by creating new personal touches that feature gadgets rather than a doting sales staff. The basketball star LeBron James’s shoe store in Miami has 50 iPads to describe its merchandise. Macy’s is testing cosmetics stations where tablets offer reviews and tips. The plain truth, some retail analysts say, is that businesses of all sorts have no choice but to accommodate consumers who are trained to do research on their own — and prefer doing so. (Source

Security Predictions for 2012 from Websense Security Labs  2- The primary blended attack method used in the most advanced attacks will be to go through your social media "friends," mobile devices and through the Cloud. 3- 1,000+ different mobile device attacks coming to a smartphone or tablet near you. 4- SSL/TLS will put net traffic into a corporate IT blind spot. 5 - Containment is the new prevention. The last 5 Monday. (Source

Quarterly Same Store Sales Results

Burger King up 1.2% ( a company who basically eliminated their LP efforts last year)
Casual Male up 0.8% with total sales flat
Pacific Sunwear flat with a net loss of $38.1 million (still operating without a Director of LP)
Rye21 4Q down 2.2% with revenue up 15.7%
Guess North American down 5% with revenue up 2.5% (up 27% in Asia)

Know about an event we should feature here?
Let us know.

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA



NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report



Watch for our article the day after each event!

Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:

2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.

2012 Retail
Loss Prevention

September 12, 2012
International Centre



Retail Fraud 2012

Largest Retail Fraud & LP conference in Europe

Novotel West, London

April 19, 2012

Click here for details



Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here






Bass Security -- March 19th          LAAORCA Leaders -- March 20th - 22th          USS -- March 26th          LAAORCA Session - Retail LP & AP; So, what do we do? -- March 27th - 30th

LPNN's "External Business Partners Series"

This series is dedicated to educating and informing each reader about the various solution providers in North America that make it possible for you to provide your company with the resources you need to develop, build, and deliver your Loss Prevention services. As you progress in your career you'll find that these companies and executives, who are dedicated and committed to the Loss Prevention industry, play a vital role in the success of your program. They're an extension of your team and the relationships you build with them are critical. They also provide a wealth of information and knowledge that can help add value to your company, your department, and most importantly to you, the Loss Prevention executives of North America. This series is dedicated to bringing you these executives, their companies, and their knowledge.

A Key Ingredient to Your Success
Learning about your
External Business Partners Series

InstaKey Security Systems
with Cita Doyle, Dir. of Sales & Marketing

Meet Cita Doyle, and hear how InstaKey has developed into being one of the Nation's leading key control management companies. Established in 1975, this Denver based company manages over 41,000 locations and is a proven leader in collecting and maintaining key management information for multi-site locations. Hear how they support the retail LP industry and integrate with other solution providers.

The LP News Network

Upcoming Release Dates!!

March 19th Bass Security Services -
Dale Bass & Joe Mignone
March 20th - 22nd LAAORCA Leaders - Three part series -
Joe LaRocca, Captain Bill Williams, Det. Kent Oda, George Torres
March 26th Universal Surveillance Systems -
Rod Holm and Greg Saputo
March 27th - 30th LAAORCA Session - Retail LP & AP; So, what do we do? -
Suni Shamapande


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Local & Federal authorities raid Lincoln Park, IL., home and find elaborate fencing operation and "truckloads of high-end, stolen merchandise" worth $100,000. Jicheng Liu, 32, is charged with a felony for his role in the operation, and felony cyber-stalking, authorities said. According to sources, Liu also has cyber-stalked two Chicago police officers who arrested him on a separate case. (Source

ORC ring of two women busted by Bosie ORC Unit and thousands of dollars worth of stolen loot found in their storage unit. On Tuesday, investigators with the Boise Police Organized Retail Crime Unit obtained a search warrant for a storage unit used by the suspects. Inside the unit they found thousands of dollars in stolen items that included high-end bedding and perfumes, kitchen appliances, and women and children's clothing. Prior to their arrest last month, police had been investigating the two women since last December in connection with other theft cases in the area. The suspects, Jennifer R. Morgan, 27, and Renee D. Cable, 47, are each charged with two counts of burglary and one count of grand theft. (Source

Wisconsin bill lowering felony threshold from $2,500 to $500 reported yesterday in the Daily also includes ORC provisions. The bill also includes if the value of merchandise is less than $500, a suspect could be guilty of a felony charge if the suspect "agrees or combines with another to commit the violation," and the suspect "intends to sell the merchandise by means of the Internet." And goes one step further and requires people selling certain items— the list includes baby food, cosmetics, drugs, infant formula, razor blades, and batteries—at flea markets to have proof that the person owns the merchandise. (Source

Washington state man & Romanian skimming gang leader pleads guilty to ATM skimming that cost banks and retailers more than $300,000. Last September, federal investigators seized card skimmers, fake ATM face plates, gift cards and electronic encoding equipment during a raid of Ismail Sali's home and found $10,000 in cash. The home, shared by Sali and co-conspirator Eugen Tirca, a Romanian citizen, connected all the fraud dots to Sali. They also found documents tying him to other suspects already arrested and convicted for skimming activity. Most of the money went overseas to associates in Romania. The Seattle case is a prime example of international skimming scams that are taking advantage of banking institutions and customers across the U.S. Attacks on payments systems have exploded in the past two years, U.S. Secret Service agent Erik Rasmussen says, whose card fraud investigations within the Cyber Intelligence Section of the Secret Service's Criminal Investigative Division stem back to 2004. The common connection among these attacks: international crime rings, which are increasingly profiting from card compromises, whether through skimming or backend attacks. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Axis Communications to Launch New Network Video Technologies and Expand IP Surveillance into Small Markets at ISC West

Executives to Speak at Numerous Educational Sessions;
                                   Onsite Certification, Partner Pavilion and IP Video for All Key Themes in 2012

CHELMSFORD, Mass. – March 15, 2012 – Axis Communications, the world leader in network video, will be launching a handful of new products and speaking in key educational sessions throughout ISC West 2012, March 27–30, Las Vegas (Booth #18051). Axis will showcase how IP surveillance is a very attractive solution for all system sizes – even small camera count systems – while demonstrating new technologies that are increasing the usability of IP in challenging environments, such as difficult lighting conditions and weather extremes.

Booth #18051: IP Video for All Systems, All Environments
Axis will have live demos of its latest network video innovations, including products featuring revolutionary color-at-night Lightfinder technology and enhanced "Dynamic Capture" Wide Dynamic Range for varying lighting conditions, AXIS Q60 PTZ Dome Network Camera Series for all weather conditions ranging from -40 to 167 F, the latest thermal detection capabilities in the AXIS Q19 Series, as well as the most affordable high-quality encoders on the market.

Booth #18051 will also highlight recording solutions for all sized installations, including the Axis hosted video command center, integrated Network Attached Storage (NAS) products and the latest advancements in in-camera SD card storage technology to bring IP to small systems.

New this year will be interactive Axis Partner Ecosystem kiosks for attendees to learn more about the company’s partners – including software developers, technology vendors, systems integrators and hosted video providers – and how to find them on the show floor.

Get Certified – Axis Certified Professional Testing Center
For partners, consultants and end-users who want to get the most out of their Las Vegas trip, Axis is once again offering onsite certification for the Axis Certified Professional Program. The Axis Network Video Exam will be administered for $150 USD by Prometric in Sands Conference Room 101 on the ground floor.

Get Involved – Numerous Events at ISC West
In addition to its booth and speaking presence at ISC West, Axis will be participating in numerous events during the week, including Mission 500’s Security 5K , Young Security Professionals (YSP) West at ISC and the SIA Customer Appreciation Reception. Axis will also have two separate speaking slots in the Ingram Micro IT Pavilion.

Get Educated – Axis Speaking Participation
Vendor Solution Seminar – Axis Insight from A to PTZ
Wednesday, March 28, 10:15AM–12:15PM, Room 704, Venetian, Level 1
Join Director of Technical Services James Marcella as he provides a complete overview of Axis’ newest products from the ARTPEC-4 chipset to the latest PTZ cameras to the SIA New Product Showcase entrants, including AXIS Q1602 Network Camera with Lightfinder technology and an improved edge recording solution for small camera count systems.

Network Camera Security: Why Consultants Should Care
Tuesday, March 27, 1:30–3:15PM, CL04
Featuring: James Marcella, Director, Technical Services, Axis Communications; Ray Bernard, President, Ray Bernard Consulting Services; and Rodney Thayer, Principal, RSG Modelworks

Standards Roundup: Physical Security, Safety Design and Video Quality
Wednesday, March 28, 10:15–11:15AM, DT01
Featuring: Steve Surfaro, Security Industry Liaison, Axis Communications; Carol Everett Oliver, RCDD, ESS, Marketing Analyst, Berk-Tek; Anna Paulson, Electronics Engineer, US Dept. of Commerce, Public Safety Communications Research Labs; and Donald Zoufal, Safety and Security Industry Executive, System Development Integration

Why Hackers are Attacking Part I: Staying Ahead of the Threat with Logical Security and Credentialing
Wednesday, March 28, 11:30AM–1:00PM, IT02
Featuring: Steve Surfaro, Security Industry Liaison, Axis Communications; Kent Browne, Principal Security Architect, IBM Internet Security Systems; Ron Martin, CPP, Executive Director, Open Security Exchange; and Darnell Washington, President/CEO, SecureXperts

Why Hackers are Attacking Part II: Staying Ahead of the Threat with Logical Security and Credentialing
Wednesday, March 28, 1:30–2:30PM, IT03
Featuring: Steve Surfaro, Security Industry Liaison, Axis Communications; and Andrew Klein, Product Manager, Narus, Inc.

Security Cloud Computing is Skyrocketing and so is RMR
Wednesday, March 28, 2:00–4:00PM, Marco Polo Room #803
Featuring: Matt Krebs, Business Development Manager for Hosted Video, Axis Communications; Mark McCourt, Group Publisher, Security Media Group; Bud Broomhead, CEO, Intransa; Eric Fullerton, President, Milestone Systems; Dick O’Leary, Sr. Director, EMC

Business Model Solutions for Hosted Video and Video Security as a Service Deployment
Thursday, March 29, 2:45–3:45PM, HS04
Featuring: Matt Krebs, Business Development Manager for Hosted Video, Axis Communications; Ray Coulombe, Managing Director,; and Brian Carle, Director of Product Strategy, Salient Systems

About Axis Communications
As the market leader in network video, Axis is leading the way to a smarter, safer, more secure world – driving the shift from analog to digital video surveillance. Offering network video solutions for professional installations, Axis’ products and solutions are based on an innovative, open technology platform.

Axis has more than 1,000 dedicated employees in 40 locations around the world and cooperates with partners covering 179 countries. Founded in 1984, Axis is a Sweden-based IT company listed on NASDAQ OMX Stockholm under the ticker AXIS. For more information about Axis, please visit our website

Matt Flanagan
fama PR, Inc.

Domenic Locapo
Axis Communications Inc.

Job Opening




LP XBR Analyst Urban Outfitters, Inc. Philadelphia, PA Urban Outfitters, Inc.
Account Program Coordinator Vector Security Northern New Jersey Vector Security
Zone Asset Protection Mgr 7-Eleven, Inc Multiple 7-Eleven, Inc
Zone AP Specialist 7-Eleven, Inc Multiple 7-Eleven, Inc
Asset Protection Manager Walmart Multiple Walmart
Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern > The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Be the first "Employer of the Month"


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




District LP Mgr Kmart Charleston, SC Sears Holdings Corp.
Loss Prevention Mgr Kmart Key West, FL Sears Holdings Corp.
Loss Prevention Mgr Kmart Goleta, CA Sears Holdings Corp.
Loss Prevention Mgr Sears Jacksonville, FL Sears Holdings Corp.
Loss Prevention Mgr Sears Oklahoma City, OK Sears Holdings Corp.
Loss Prevention Mgr Sears Bayamon, PR Sears Holdings Corp.
Loss Prevention Mgr Sears Phoenix, AZ Sears Holdings Corp.
Loss Prevention Mgr Sears Las Vegas, NV Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Clearwater, FL Lowe's
Dept Mgr Store LP & Safety Lowe's Cedar Rapids, IA Lowe's
Asset Protection Mgr Sam's G1 Elgin, IL Walmart
Merchandise Control Mgr Macy's New York, NY Macy's
Retail LP Mgr Bloomingdale's White Plains, NY Macy's
Asset Protection Mgr Home Depot Emeryville, CA Home Depot


None to report.

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Five Leadership Keys from Butch Cassidy For many years, Butch Cassidy was an industry leader, racking up many successes and living the high life. No, we're not talking about the real Butch Cassidy, we're talking about the movie incarnation. (Does the rest of the world wear bifocals?)
Three Leadership Lessons from The Incredible Hulk In this season of the Celebrity Apprentice, Lou Ferrigno (a.k.a. The Incredible Hulk) is a part of the cast. In just a few episodes, he's provided a master class in what not to do as a leader or team member. (Don't get mad)
The Professor Was an Idiot: 3 Leadership Lessons from His Failures The Professor on Gilligan's Island was a wizard with bamboo and coconuts. And yet, he failed repeatedly, perhaps not as an engineer, but as a leader. (Is there a Mary Ann in your office?)

Tips for Taking on Dreaded Workplace Tasks
WHate doing PowerPoint presentations, Excel spreadsheets, and churning out slideshows? You're not alone. In this article, Caroline McCarthy talks about what she does when faced with her most-loathed workplace tasks. (Even Google has them)

Share your thoughts.


Asking for advice is a great thing and we all need it from time to time merely because as the old adage goes we're too close to the trees to see the forest. However, the key is who you ask for it and what are their agendas, because we all have them and even well intentioned advice can be swayed by an individuals need or desire to accomplish their objectives. Advice is the easiest thing to give and the hardest thing to practice. But getting a second opinion is always good. You've just got to realize that we're all just humans and even the best advice givers and mentors are influenced by their own needs.

Just a Thought,
Gus Downing


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