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March 9, 2012 SUBSCRIBE

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Kevin Darnell was named Director of Asset Protection & Revenue Management for Brown Shoe Company. Kevin has worked with Brown Shoe Company since 2008 as the Director of Loss Prevention. Prior to working with Brown Shoe Company, Kevin worked at Dollar General as their Interim Senior Director of Loss Prevention. He also spent five years at Bass Pro Shops as the Regional Loss Prevention Manager and the Manager of Retail Operations. Kevin has also held loss prevention management jobs at Lowe's, Michaels Stores, Inc., and Kmart. Congrats Kevin!

Hollister shoplifter in Woodbridge Center Mall, N.J., takes customer hostage with knife at her throat inside a Sears store and is shot and killed by police officer working Mall Security. Around 5 p.m. a shoplifter was confronted by Mall security outside Sears where he grabbed a customer - took her hostage - holding the blade to her neck and a police officer became involved in a physical struggle. Prosecutors say the officer gave the suspect several warnings before he opened fire -- killing the suspect. The shopper was not harmed. (Source

Delhaize Group, Belgian supermarket chain, with U.S. brands - Food Lion, Hannaford Bros. & Sweetbay to close 146 underperforming stores - mainly in the U.S. The company will also convert existing supermarkets to its discount formula Bottom Dollar Food and open between 20 and 50 new stores this year. The grocery industry is under pressure and this closure announcement will cost LP jobs up and down the East Coast. (Source

20% of consumers buying consumer electronics products last year used the stores as their showrooms before buying online. "Showrooming" is becoming popular and Amazon certainly helped with their ad that told consumers to literally go to Best Buy to check out what they wanted before purchasing on their site. 7% of consumers buying kitchen electronics and 4% buying personal care products did the same thing and these numbers will only grow. (Source

12 States are considering laws that eliminate permits to carry concealed weapons. Brian Malte, the director of state legislation for the Brady Campaign to Prevent Gun Violence argues the permitless systems put law enforcement officers in a bad situation when they encounter someone with a weapon, and he's critical of efforts that would allow people who have never even shot a firearm to carry one in public. (Source

Kohl's opened 8 stores creating 1,000 jobs and plans to remodel 50 this year The company now operates 1,134 stores in 49 states. (Source

China's cyberwar plans target the U.S., and today's Chinese joint ventures with U.S. manufacturers in hardware, software and telecommunications create a "potential vector" for the People's Liberation Army (PLA) to exploit and compromise says a report from the U.S.-China Economic and Security Review Commission sent to Capitol Hill today. As the retail industry as well enters into joint ventures and opens up data streams and manufacturing channels what's the enterprise risk for your organization? (Source

Quarterly same store results

Hibbet Sports Inc. up 7.2% with revenue up 10% - opened 21 new stores
Williams-Sonoma Q4 comparable-brand growth up 6.6% (includes same store & direct-to-customer)
Stein Mart Q4 down 2.2% with revenue down 3%




Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Coming in February
Kelly Gorman
Vice President LP

Know about an event we should feature here?
Let us know.

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report


Watch for our article the day after each event!

Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:

2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


2012 Retail
Loss Prevention

September 12, 2012
International Centre




Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here

Retail Fraud 2012

Largest Retail Fraud & LP conference in Europe

Novotel West, London

April 19, 2012

Click here for details


D&D Daily Canadian Push

Canada's "socially progressive national newspaper" - The Canadian takes a swipe at Nordstrom and all "cheap sizzle U.S. retailers." Focusing in on Nordstrom's attempt to open their first Canadian store in Ottawa's Rideau Center the writer brings up an old class action suit where the Seattle Times reported "Nordstrom did not pay workers for time they spent working off-the-clock, or on their own time, performing such extra tasks as writing thank-you notes to customers, delivering merchandise and stocking shelves." Which resulted in a class action suit. Then he reports "Since that time, Nordstrom has campaigned to change its image, but does "the leopard change its spots" that easily? "Are we as Canadians sacrificing our labour standards and whole quality-of-life for the cheap sizzle that U.S. retailers present us with. What is the state of our national conscience as Canadians who are committed to human rights, if we put up with such U.S. transnational enterprises coming into Canada, without any regard to their labour and human rights practices? Aren’t we also obliged to protect Canadian small business who are the backbone of our economy from potential predatory commercial practices? Such practices end up creating mass-layoffs and socio-economic disenfranchisement. " And he goes on with - "Nordstrom joins Target, Victoria's Secret, Kohls and Marshalls in the American retail invasion of Canada. The American retail invasion by multi-billion dollar retailers are pursuing the destruction of Canadian labour laws. These retailers want our Canadian labour laws to become as watered-down as labour laws in the United States." (Source

Editors note - This is an incredibly important column to read as it does reflect some of the sentiment about the U.S. "invasion" and we as retailers, as executives, and as U.S. citizens need to understand that indeed this is another country and we're just not crossing the street and going thru some border check. We're entering another country that indeed has different laws and regulations that we need to be sensitive to in order to be successful and in order to help our individual businesses grow.

The Canadian grocery landscape is changing as fast as the U.S. and maybe even faster once Target enters the market. Wal-Mart's entry in 1994 has gained them 5.9% of the market and once they've converted the rest of their 300 stores to supercenters they could control 10% and with Target's 130 coming in 2013 there's going to be pressure. So far their three grocery chains, Loblaw, Sobye's and Metro, have staged "vigorous price-reduction" campaigns and "price re-set's" over the last 5 years. Where this goes no one knows but one thing is sure - they'll be a battle and some stores will lose. And with the sentiment mentioned above any U.S. retailer better be prepared and we'll see this same battle in other retail channels. (Source

Want to make an impact and help your fellow LP colleagues with their Canadian Push?
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The NRF LP Leaders 3 Part Series -- March 12th - 14th          InstaKey, Cita Doyle -- March 15th          Bass Security -- March 19th          LAAORCA Leaders -- March 20th - 22th          USS -- March 26th          LAAORCA Session - Retail LP & AP; So, what do we do? -- March 27th - 30th

The D&D Daily's LPNN would like to thank WG Security Products for sponsoring the event coverage at LAAORCA's conference last month.

Without the help of Ed Wolfe, VP of Business Development, and Graham Handyside, Senior VP Global Operations, the LPNN would not be able to bring you these videos. Thank you.

Upcoming Release Dates!!

Monday, March 12th - 14th    The NRF's Loss Prevention Leaders - Three part series -
Rich Mellor, Gary Johnson & Joe LaRocca

March 15th

InstaKey -
Cita Doyle
March 19th Bass Security Services -
Dale Bass & Joe Mignone
March 20th - 22nd LAAORCA Leaders - Three part series -
Joe LaRocca, Captain Bill Williams, Det. Kent Oda, George Torres
March 26th Universal Surveillance Systems -
Rod Holm and Greg Saputo
March 27th - 30th LAAORCA Session - Retail LP & AP; So, what do we do? -
Suni Shamapande



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Excerpts from GAO-11-675:  Efforts to Combat Organized Retail Crime

The Government Accountability Office report on Organized Retail Crime, Dated June 2011

In our continuation of publishing the highlights of this report that next section on ORC impact talks to the level of difficulty they had with establishing an actual dollar number that the nations retailers loss.

ORC Impact: Despite widespread recognition that ORC is a significant issue, it remains difficult to precisely estimate the financial impact for many reasons. Numerous press releases and industry reports often cite an estimate of $15 billion to $30 billion in annual financial losses attributable to ORC; however, it is unclear how these estimates were developed and neither the FBI nor industry groups were able to identify the sources for these figures.6 Even among individual retailers, it remains difficult to estimate the financial impact of ORC in their organizations. For example, retailers can often identify overall inventory losses (shrinkage), but these losses generally come from a number of different sources apart from ORC, including internal employee theft and amateur shoplifting, as well as administrative error or vendor fraud. Since there is rarely a clear audit trail for the cause of shrinkage, retailers typically develop estimates based on professional judgment and the results of prior investigations. Among 100 corporate retail chains that responded to a 2009 retail security survey, an average of 11 ORC cases were reported per $100 million in sales, with an average loss per incident of about $6,800. However, given that ORC affects each retailer differently—a furniture retailer is likely to have relatively fewer incidents of ORC than a drug store—it remains difficult to extrapolate ORC estimates to the retail industry as a whole from a limited sample of respondents. In addition to direct losses to retailers, ORC activity can also impact state tax revenues and incur additional costs to consumers. Despite the challenge of developing a reliable estimate of the full economic impact of ORC, researchers and stakeholders generally agree that ORC is a multi-billion dollar issue that affects retailers and consumers nationwide. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Job Opening




LP XBR Analyst Urban Outfitters, Inc. Philadelphia, PA Urban Outfitters, Inc.
Account Program Coordinator Vector Security Northern New Jersey Vector Security
Zone Asset Protection Mgr 7-Eleven, Inc Multiple 7-Eleven, Inc
Zone AP Specialist 7-Eleven, Inc Multiple 7-Eleven, Inc
Asset Protection Manager Walmart Multiple Walmart
Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue
Exec Team Leader - AP Target Albuquerque, NM Target

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern > The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Be the first "Employer of the Month"


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Sears Livonia, MI Sears Holdings Corp.
Loss Prevention Mgr Kmart Flint, MI Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Cedar Rapids, IA Lowe's
Dept Mgr Store LP & Safety Lowe's Manassas, VA Lowe's
Dept Mgr Store LP & Safety Lowe's Dedham, MA Lowe's
Store LP & Safety Mgr Lowe's Downingtown, PA Lowe's
Loss Prevention Mgr Macy's Daly City, CA Macy's
Loss Prevention Mgr Macy's Redmond, WA Macy's
Retail LP Mgr Carson's Circle Centre, IN The Bon-Ton Stores, Inc.
Asset Protection Mgr Home Depot Collinsville, IL Home Depot
Asset Protection Mgr Home Depot Saint Cloud, MN Home Depot
Area LP Mgr Bed Bath & Beyond Miami, FL Bed Bath & Beyond
Area LP Mgr Bed Bath & Beyond Fort Lauderdale, FL Bed Bath & Beyond
Area LP Mgr Family Dollar Charlotte, NC Family Dollar
Logistics LP Mgr Apple Cupertino, CA Apple


Kevin Darnell was named Director of Asset Protection & Revenue Management for Brown Shoe Company.

Post Your New Job or Promotion! Click Here

What feedback do you listen to and what do you dismiss? Yesterday we published an article about how and when to give advice. In this video Lucy Zhang, software Engineer for Facebook, talks about when to listen to the advice you're given, and when not to. (Take it as a grain of salt)
5 Things You Should Say Today Here are five things you should say -- today -- to people you work with. They're small things, but they can completely change someone's day. Years from now, you don't want to regret the things you didn't say to the employees who worked for you and to the employers you worked for. (#5 may be hard to say)
The 5 Qualities of Remarkable Bosses Remarkable bosses aren't great on paper. Great bosses are remarkable based on their actions. Consistently do these five things and everything else follows. You and your business benefit greatly. Moe importantly, so do your employees. (Results are everything)

8 Qualities of Remarkable Employees
Great employees are reliable, dependable, proactive, diligent, great leaders and great followers. They possess easily-defined, but hard to find, qualities. A few hit the next level. Here are eight qualities of remarkable employees.  (Do these sound like your employees?) Career March 9, 2012


Courage, Confidence, and Character

Next week from March 11th to the 17th is Girl Scout Week. The Girl Scouts will be celebrating their 100th anniversary. This organization has served and influenced more than 50 million American women since its inception. Their mission statement is one we can all appreciate, "Girl Scouting builds girls of courage, confidence, and character, who make the world a better place." Each one of us can do something to advance this mission in the lives of girls, and boys. Next week would be a good time to start, or, if you’ve already started, do a little something extra.

John Velke
VP Loss Prevention & Safety
Total Wine & More

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