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2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride -
One Team Selfie at a Time
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Goodwill-Easter Seals
Asset Protection team event at
Mall of America |
Featured in Picture, Left to Right:
Damon Burger - Director, Jen Farruggia - DAPBP, Chai Vang - DAPBP, Jamie
Schlenvogt - AP/Safety Mgr., Erik Hansen - DAPBP, Brandon O'Hearn - AP
Coordinator
Submit Your Group LP
Selfie Today!
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Coming March 12/13:
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GOLD SPONSOR
Retail Security Landscape
in 2018
ADT/P1 Perspective
ADT/Protection 1 is a national leader when it comes to delivering retail
business security that does more for you. They've built their reputation by
providing outstanding security, differentiated by careful attention to detail -
from installation through ongoing services, including same day/next day service
and its Tech Tracker program. Rex Gillette, Vice President of Retail Sales,
tells us about the new technologies ADT/Protection 1 is bringing to the market,
how their company merger is going, and what he sees for the future of retail.
How Retailers Can Save More With Source Tagging
Stuart Seidel, President, and Lance Weeden, Account Executive, of
ALL-TAG join Amber and
Joe to discuss EAS source tagging, travel tips, pets and more in this LPNN Quick
Take.
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Solution Providers: Have a video or commercial you
want to publish?
Contact us
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Mathew Schriner Named New Director of
Operations for The Loss Prevention Foundation
The
Loss Prevention Foundation announced that Mathew Schriner, LPC has been named as
its Director of Operations, effective March 5, 2018. The appointment is to
enhance the foundations ability to continue to deliver on its mission and
passion is to advance the retail loss prevention and asset protection profession
by providing relevant, convenient and challenging educational resources.
"I am extremely excited about having a talent like Mat join the Foundation. His
experience and enthusiasm for the Foundation's mission will be a tremendous
asset to our team and the industry," stated Terry Sullivan, LPC and LPF's
President. Terry continued, "Schriner joins the Foundation after serving most
recently as Safety Manager for Lowe's Companies, Inc. Mat has held numerous
other positions at Lowe's to include Corporate Manager of Loss Prevention,
Safety & Operations Support and Loss Prevention Core Business Manager (LP
Process & Strategy), Loss Prevention Operations Technical Project Manager (LP
Operations) along with 6 years of Area Manager experience. Prior to Lowe's, Mat
served the soft-lines industry for 5 years with Kohl's, L.S. Ayers and K-Mart."
Mat
is a graduate of Indiana University with a bachelor's degree in criminal
justice. "Go Hoosiers!" emphasized Mat.
"It's an honor and a privilege to be able to serve The Loss Prevention
Foundation and the Loss Prevention/Asset Protection industry. I'm looking
forward to being part of the organization's ongoing success." stated Schriner.
Schriner will be responsible for overseeing operations, marketing, strategy,
industry outreach and all program enhancements of the organization.
Scott Peacock promoted to Director, Analytics
& Insight - Global Investigations for Walmart
Scott
was previously the Senior Intelligence Analyst II - Global Investigations for
the retailer for over two years before earning this promotion. During his over
five years at Walmart, he's held a variety of different analytics and
investigations positions including Analyst II - Global Investigations, Manager
of Analytics - Global Investigations, and Senior Intelligence Analyst - Global
Investigations. He also held positions for the Scottsdale Police Department
including Police Analyst and Crime Analysis Technician. Scott earned his
Bachelor of Science in Administration of Justice from Arizona State University
as well as his Masters in Public Administration, and earned a Masters in
Education from The University of Georgia. Congratulations Scott!
Submit Your New Corporate Hires/Promotions or New Position |
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"NEW RETAIL CRIME FIGURES EXPOSE THE GROWING THREAT OF
SERIOUS VIOLENCE AGAINST STAFF"
The British Retail Consortium's Annual Retail Crime Report
Career Criminals Intentionally Use Violence & Abuse
Retail Violence Against Employees Doubles
The British Retail Consortium's (BRC) annual Retail Crime Survey reveals a
concerning spike in violence against staff causing injury, with the number of
incidents happening at twice the rate of last year's survey, the previous
record.
Overall, this year's survey presents a mixed picture. There have been noticeable
improvements in some areas, such as fraud, where the cost to retailers has
fallen by nearly 30 million UK pounds, as a result of their significant
investment in prevention.
The biggest concern comes from the growth in severe violent incidents against
staff. BRC members report that career criminals intentionally use
violence and abuse when challenged over stealing. The increasingly common
requirements for retail colleagues to age-check and refuse sales, is also
triggering increasing violence and threats.
The rate of these incidents of violence with injury has doubled since the
previous year to six per 1000 members of staff.
Commenting on the findings, Helen Dickinson OBE, Chief Executive of the BRC
said:
"Retail directly employs nearly one in every 10 workers in the UK, and millions
more indirectly. Retail already faces its own challenges, with margins
shrinking, and against that backdrop the pressures that retail crime exerts are
having a stronger impact. That is why we are working to build a new model for
co-operation around tackling retail crime, and encourage decision-makers
throughout the country to apply the priority these issues deserve.
"In particular, the figures on violence present a deeply concerning picture.
Attacks on retail workers are intolerable, and our members are completely clear
that keeping their staff safe and providing an environment in which they can
work free of fear from threats and violence, is their first priority.
"Retailers are doing everything possible to ensure that staff members and
customers are safe and protected. But they are now spending record amounts on
crime prevention, which is a drag on the economic viability of shops and not
infinitely sustainable.
"A new approach is required. Working with our key partners, we at the
BRC are seeking to deliver an agreed strategy to halt violence and abuse in its
tracks."
DOWNLOAD THE SURVEY:
The BRC Retail Crime Survey covers the period from 1st April 2016 to 31st March
2017 and the experiences of 1.1 million employees- accounting for approximately
one third of the retail industry).
The key results include that:
The total direct cost of retail crime has risen to just over 700 million UK
pounds ($970M U.S.), a 6% increase on last year.
The rate of reported violence with injury has doubled in a year to 6 per
1,000 workers. At that rate, across all roles in retail 13 individuals were
injured every day of the year.
The direct cost of customer theft has grown by 65 ($90M U.S.) million UK
pounds, or nearly 15%.
The direct cost of fraud has reduced by 27 ($37M U.S.), million UK pounds,
or just under 15%.
On average, retailers spent around the same on (non cyber-) crime prevention in
12 weeks as they did in the whole of the previous year.
Nearly half of respondents have seen an increase in the number of cyber-attacks
in the last year.
Click
here to learn more about our work on retail crime. Here, existing members
can login to view the full report. You can download a snapshot of key findings
from this page. Our members have access to fuller and deeper analyses of the
data. To become a member of the BRC, please email membership@brc.org.uk.
brc.org.uk
Walmart, Palmer Recovery Attorneys PLLC Face
Class Cert. In TCPA Suit
A consumer asked a Florida federal court Tuesday to certify a class of cellphone
owners whom a Walmart-hired law firm allegedly bombarded with collection calls
intended for other people, contending that the individuals are united by common
questions regarding the Telephone Consumer Protection Act claims.
Amber Goins moved for class certification in her suit alleging that the calls
Palmer Recovery Attorneys PLLC made through a vendor seeking to collect money
from accused Walmart Inc. shoplifters violated the TCPA, asserting that class
treatment is the best way to handle her claims.
Goins said Palmer placed calls to more than 20,000 telephone numbers on
Walmart's behalf that turned out to be wrong, meaning there are more than enough
potential class members, all of whom are united by common questions, like
whether the firm used an autodialer and whether the retailer is liable for calls
made on its behalf.
Goins first filed suit against Palmer in April, alleging that days after getting
a new cellphone number, she started receiving calls from the civil recovery law
firm. When she answered, she was greeted by an artificial or prerecorded voice
informing her that the firm was trying to collect a debt from Kenya Johnson,
someone Goins doesn't know, according to the complaint.
The consumer spoke to Palmer multiple times asking that the firm stop calling,
but even though she was told she would be removed from the call list, the calls
continued, the suit alleged.
Goins filed an amended complaint in December to add Walmart as a defendant. She
alleged that Palmer made most, if not all, of its calls to her on Walmart's
behalf, claiming that the retailer tapped the firm to try to collect civil
recovery-related settlements from individuals who were involved in shoplifting
incidents at one of its locations.
law360.com
The European Association for Secure Transactions
published its first European Fraud Update for 2018
This is based on country crime updates given by representatives of 18 countries
in the Single Euro Payments Area (SEPA), and 4 non-SEPA countries, at the 44th
EAST meeting held in Frankfurt on 7th February 2018.
association-secure-transactions.eu
The Coming Decline of the Employment Drug Test
Struggling to hire, some companies are relaxing corporate drug policies
Employers are struggling to hire workers in the tightening U.S. job market.
Marijuana is now legal in nine states and Washington, D.C., meaning more than
one in five American adults can eat, drink, smoke or vape as they please. The
result is the slow decline of pre-employment drug tests, which for decades had
been a requirement for new recruits in industries ranging from manufacturing to
finance.
Last month, AutoNation Inc., the largest U.S. auto dealer, announced
it would no longer refuse job applicants who tested positive for weed. The
Denver Post, owned by Digital First Media, ended pre-employment drug testing for
all non-safety sensitive positions in September 2016.
So far, companies in states that have legalized either recreational or medicinal
marijuana are leading the way on dropping drug tests.
Drug testing restricts the job pool, and in the current tight labor market,
that's having an impact on productivity and growth. In
surveys done by the Federal Reserve last year, employers cited an inability
by applicants to pass drug tests among reasons for difficulties in
hiring. Failed tests reached an all-time high in 2017, according to data from
Quest Diagnostics Inc. That's likely to get worse as more people partake
in state-legalized cannabis.
bloomberg.com
Average Quarterly Comps Spike North 3% &
Quarterly Sales
Roar 5.6% in Q1
Obviously these are unofficial results tabulated by 'The Daily' in reporting
quarterly results reported in the news.
With the vast majority representing Q4 results and the holidays, it certainly
shows consumers were out in full force over the holidays but also up against
some pretty poor numbers from last year. However even the retailers with
negative numbers improved.
Now comes the hard part. Do consumers spend their tax refunds and how does Q1
results fair? And do the CFO's gain enough confidence to release their capital
funds? Gus Downing
Quarterly Comps & Sales -
2017 vs. 2018
Year-to-Date
Comparison |
2017
Average quarterly comps: Down 1.3%
Average quarterly sales: Up 1.7%
Best quarterly
comps numbers:
Canadian Tire Up 8.1%
Walmart Walmex Up 8%
The Home Depot Up 6.3%
Worst
quarterly comps numbers:
hhgregg Down 22.2%
Rent-A-Center Down 14.2%
GNC Down 12%
(2017 numbers calculated through Feb.
28, 2017) |
2018
Average quarterly comps: Up 1.8%
Average quarterly sales: Up 7.47%
Best quarterly comps
numbers:
Sketchers Up 12%
Best Buy Up 9%
Abercrombie & Fitch Up 9%
Worst quarterly
comps numbers:
Ralph Lauren Down 10%
Barnes & Noble Down 5.8%
Toys R Us Down 4.4%
(2018
numbers calculated through March 7, 2018) |
The nation's favorite store is...
Supermarkets were one of the strongest retail industries in 2017, with 13 of 22
stores improving on their 2016 scores.
Publix ruled the roost, surging 2% to a top score of 86, which was the
highest customer satisfaction score across all retail categories, including
e-commerce. Trader Joe's was right behind, at 85, followed by Aldi and Wegmans
(both at 84).
Costco led department stores and discount stores with a score of 83,
followed by Nordstrom (81), Sam's Club (80) and BJ's (80). J.C. Penney, Kohl's
and Meijer all scored 79. Target dropped two points to a score of 77, but still
topped Sears (73) and Walmart, which had a score of 71.
• Specialty retail stores: L Brands (Victoria's Secret, Bath & Body Works,
Pink) led the category with a score of 85, and was among the most improved
across all retail industries, jumping four points over last year. Cabela's was
second in the specialty category, with a score of 82, followed by Barnes & Noble
and O'Reilly Auto Parts (both 81), Bed, Bath & Beyond and TJX Cos. (both at 80).
• Internet retail: Amazon topped all companies with a score of 85, one
point off its 2016 score of 86. Newegg was second place at 83, followed by eBay,
Overstock, and all others clustered at 81.
That's according to the annual American Customer Satisfaction Index (ACSI)
Retail Report 2017, which shows the retail sector as a whole remains steady,
with an ACSI score of 78.1. The ACSI Retail Report 2017, based on 50,186
customer surveys collected throughout 2017, is available for
download here.
chainstoreage.com
The running list of 2018 retail bankruptcies
By December, 2017 had seen 26 major retail bankruptcies (defined in this case as
companies with more than $50 million in liabilities), according to data from
AlixPartners. That surpassed the 20 bankruptcies posted in 2008, when a major
recession ravaged the sector.
Some
expect a slowdown in bankrutpcies and store closures this year, but by the
first week of February, three major retailers had filed for Chapter 11,
including Bon-Ton Stores, which does nearly $3 billion in sales. Whatever the
tally, 2018 could be a bellwether year in telling us how much more retail
consolidation might be left for the industry before things stabilize.
Mar. 6 The Walking Company
Feb. 4 Bon-Ton
Jan. 11 Kiko USA
Jan. 9 A'gaci
retaildive.com
Rent-A-Center eliminates 25 percent of corporate
staff, 250 jobs, in cost-cutting measure
Its board is continuing to look at "strategic alternatives." Rent-A-Center has
received bids to acquire the company and is engaged with potential buyers.
bizjournals.com
Announcing
February's LPC and LPQ
professionals!
The
Loss Prevention Foundation would like to recognize and congratulate
the following individuals who successfully completed all of the
requirements set forth by the board of directors to be LPQualified (LPQ)
and/or LPCertified (LPC):
●
Lucio Amicci, LPC
- Sears Holdings Corp.
●
Darlene De Francesco, LPC
- FedEx Office
●
Tyler Grandy, LPC
- Dicks Sporting Goods
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Michael Hawkins, LPC
- Lowes Companies, Inc.
●
Bruce Herritt, LPC
- Walmart Stores, Inc.
●
Slade Jordan, LPC
- Walmart Stores, Inc.
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Arron Knight, LPC
- FleetPride
●
Alan Lott, LPC
- 7-Eleven, Inc.
●
R. Bryant Price, LPC
- Gabriel Brothers, Inc.
●
Steven Smith, LPC
- ULTA Beauty
●
David Chartrand, LPQ
-
Goodwill Industries of Seattle
●
Nathan Dowling, LPQ
- Buffalo Run Casino
●
Erin Koons, LPQ
- Walmart Stores, Inc.
●
Kate McGorty, LPQ
- No company listed
●
Brian Naughton, LPQ
- Nordstrom, Inc
●
Danielle Palentino-Dederick, LPQ
- No company listed
●
Pankaj Patel, LPQ
- Indigo Books and Music Inc.
●
Kelley Portner, LPQ
- Rite Aid Corporation
UK Doesn't Take Mildly to Looters - Man Refused Bail For
Looting Lidl Store in UK
During last week's snow storm, the shop at Fortunestown Lane in Tallaght was
extensively damaged after it was raided. A man has been refused bail after he
was charged with handling 1,400 euros of stolen goods taken during looting at a
Lidl supermarket in Dublin. The garda said it was his belief the accused
intended to sell the stolen good. irishtimes.com
Free EXPO Hall Pass for NRF PROTECT 2018
Retail,
restaurant and law enforcement professionals get a free EXPO Hall Pass at NRF
PROTECT 2018. The exhibit hall features more than 35,000 square feet of
innovation technology, over 200 loss prevention solution providers and much
more. Retailers, restaurants, drug and convenience retailers, grocers, consumer
services and CPGs are eligible to attend the EXPO.
Get your free pass here
Target raising minimum hourly wage to $12
Ikea adding city showroom-formats; developing
online services
Meijer to open 6 small urban stores by 2021
Supervalu to debut urban store format
Penney to rely mostly on part-timers
Quarterly Results
American Eagle Outfitters Q4 comp's up 8%, online sales up 20%, sales up 12%,
full yr comp's up 4%, sales up 5.2%
Kroger Q4 comp's up 2.7%, sales up 12.4%, full yr comp's up 1.9%, sales up 6.4%
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All the News - One
Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality
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High Security Locks: A Solution for High-Risk Businesses
Large quantities of high-value items on the premises brand a business as a
target for both opportunistic and sophisticated criminals. And don't forget to
include employees in that group.
Higher-risk businesses include pharmacies, medical facilities, firearms and
cannabis dealers and many other organizations. Each day brings news reports of
successful break-ins into these businesses. Each theft costs money, not only
from the loss of assets, but due to the resulting disruption.
No matter how many cameras and/or intrusion sensors are installed, the place to
stop criminals is at the front door and other building entries. That same
attention to security also should apply to inside doors where targeted items are
likely to be stored.
Locksets with high-security cylinders (HSEC) or high security locks are another
part of the solution. High security locks incorporate multiple security
features, such as angled key cuts, restricted keyways and drill-resistant
housings. And there's no need to replace existing Class 1 or 2 locksets and
housings. We have
HSEC cylinders designed to retrofit locksets
from major providers such as Corbin-Russwin, Falcon, Medeco, Sargent, Schlage,
Yale and more.
There's much more to a total InstaKey Security Systems' solution. We have keys
that can't be duplicated by anyone but us or your approved security dealer. When
keys are lost, you can rekey our lock cylinders in seconds and save the cost of
a locksmith.
Operating a higher-risk business is complicated enough. You don't need to worry
about door security too. InstaKey can help with high security locks.
If you
have questions,
contact us and we'll be happy to demonstrate
how it all works.
Learn more about how InstaKey's high security locks can protect your business
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Why Security-Driven Companies Are More Successful
Strong revenue streams, adoring customers, and inspiring leaders are the usual
hallmarks of a well-run business. When investors look to new companies to
support, these factors are the ones that show whether a business will succeed or
fail. Recently released research shows that business analysts should add one
more: secure software.
A Freeform Dynamics
survey (commissioned by CA Technologies) discovered an elite class of
businesses that have ingrained security into their operations - deemed "Software
Security Masters." They make up approximately one-third of the enterprises
surveyed and include those that are better at handling application development
security.
The trick is to make security a part of the DNA of the business and its
operations. When businesses fall on hard times, executives turn to cut budgets
on apparent luxuries, which they may imagine include security. This approach
only helps in the short term as it creates a debt of security problems that will
need to be fixed later.
Organizational culture has an influence on how priorities - which are driven by
executives who dictate what matters to them - are executed. If executives see
security as a core part of their business, they will avoid accruing this debt
and instead look for ways to speed up application development processes because
of, not despite, security. darkreading.com
Investors Put Cybersecurity Top of the Business
Threat List
Cyber attacks are the now the biggest threat to business in the eyes of
investors, mirroring growing global concern from business leaders, according to
a new study by PwC.
In the PwC Global Investor Survey 2018 the views of investors and
analysts are compared with those of business leaders. The study found that 41%
of investors and analysts are now extremely concerned about cyber threats,
seeing it as the largest threat to business, rising to first from fifth place in
2017. A similar amount (40%) of business leaders see it as a top three threat,
but business leaders rank over-regulation and terrorism higher in the global
study.
To improve trust with consumers, investors believe businesses should prioritize
investment in cyber security protection (64% investors; 47% CEOs).
"The top concerns of investors and CEOs emphasise the different internal and
external perspectives on, and day to day experiences of, businesses. While
on-the-ground challenges such as finding the right skills are high on business
leaders' agendas, investors are preoccupied with the impact that wider societal
trends, such as geopolitical uncertainty, populism and protectionism, have on
businesses generally."
securitymagazine.com
Identity Management: Where It's Going
75% of Millennials (ages 20-36) are comfortable using biometrics
The primary way businesses get compromised is through poorly managed usernames &
passwords
and cybercriminals can use stolen credentials to compromise a VPN and move
throughout a network. Many companies address the problem with multi-factor
authentication, and most people choose to confirm their identity with a phone
call or text.
He points to FIDO2, a new Web authentication protocol, as an example of a
transformational change in the IAM space. The newest standard from the FIDO
Alliance was developed with tech companies including Google, Microsoft, Mozilla,
and PayPal, to change authentication.
FIDO authenticates using asymmetric challenge-response. Each user has a
private key and a public key. The former is stored securely; the latter is given
to websites for authentication. A website with your public key sends you a
challenge, which you sign with your private key. The site verifies your
signature and if it's correct, logs you in.
Simons explains how the FIDO2 set of specifications lets users securely log in
with biometrics. Smartphones, watches, badges, buttons, and other "smart"
objects will be able to authenticate in a way that doesn't require a username
and password. Microsoft is bringing this type of login to Windows 10 in the
spring; companies like Google and Mozilla have similar initiatives.
"The philosophy is biometric data should never be centrally managed," he says,
adding how companies are adverse to large stores of biometric data. "FIDO
standards assume biometric data is locally managed on whatever the hardware
device is."
More websites let users authenticate with multiple identities; for example,
using your Facebook identity to authenticate into an Airbnb account.
However, Pepin notes, it's imperative to trust providers before adopting social
media logins. "The flipside is now we rely on whatever controls those social
companies have put in place," she says. "If you can trust them to have good
processes, that's a fantastic option ... if you can't trust them, it's not a
fantastic option."
"Increasingly, you have the ability to go to a website or app and log in using
whatever identity you want," says Simons. "Those standards now are at the place
where it's becoming increasingly easy to integrate those into your
applications."
Alex Simons, director of program management for Microsoft's Identity Division,
says "every major organization in the world" is going through a transition from
on-prem only environments to "individual nodes of compute." Each business will
have an on-prem node but still work in Salesforce, Amazon, and Microsoft,
juggling their identities across each service.
"You're going to have this whole web of interconnected nodes of compute," he
says. A similar shift is happening among consumers, who use more devices and
services from more locations.
darkreading.com
Dark Web Price Index reveals vast scale of online
fraud
Top10VPN.com's team of security experts reviewed tens of thousands of listings
on three of the most popular dark web markets, Dream, Point and Wall Street
Market.
The research found that while bank details will fetch in the vicinity of $232
and Paypal logins with a healthy credit balance around $386, many important
personal details are changing hands at a much lower price point.
Dark web bidders can get hold of your passport details for as little as $55,
while access to online shopping accounts such as Amazon and Tesco are rarely
worth as much as a $7 lunchtime meal-deal.
finextra.com
AlphaBay spokesperson Ronald L. Wheeler III a/k/a
"Trappy" pleads guilty to conspiracy
Ronald L. Wheeler, III, a/k/a Trappy, has pleaded guilty to conspiracy to commit
access device fraud for working as a public relations specialist for the Dark
Web Marketplace AlphaBay.
justice.gov
The CSO guide to top security conferences
CSO Online's calendar of upcoming security conferences makes it easy to find the
events that matter the most to you. From major events to those that are more
narrowly focused, this list from the editors of CSO, will help you find the
security conferences that matter the most to you.
csoonline.com
'Flippy', the World's First Autonomous Robotic Kitchen Assistant
Now Cooks
Burgers at CaliBurger in Pasadena, California
After months of practice in the art of fast food preparation, "Flippy," has
finally taken up a position as grill cook on the line at Caliburger's Pasadena,
Calif., restaurant.
It certainly helps that Flippy, a burger-flipping robot developed by Miso
Robotics, shows no concern about the low wages, meager benefits or long hours
that plague the industry. The robot is reportedly capable of grilling 150
burgers per hour.
npr.org
Chief Information Security Officer for Forever 21
in Los Angeles, CA Posted
Vice President, Information Security for The Walt
Disney Company, New York, NY Posted
Apple ID logins sell for $15 on the dark web, the
most valuable non-financial credentials
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CBP outlines 4-step plan to crack down on
counterfeits
U.S. Customs and Border Protection and U.S. Immigration and Customs Enforcement
seized 34,143 shipments of goods violating Intellectual Property Rights (IPR) in
2017,
according to a press release.
The seizure is an 8% increase from 2016 and the second year in row that CBP and
ICE seized more than 30,000 shipments of counterfeits.
According to a recent study from the U.S. Government Accountability Office
(GAO), the circulation of counterfeit products has exploded with the e-commerce
boom, which
coincides with CBP's new effort to mitigate the influx of counterfeits sold
on e-commerce sites.
But CBP's new initiative to stem the influx of counterfeits may not be as easy
as one agency stepping up to assume some responsibility for the crisis.
Its new e-commerce strategy to crack down on counterfeits consists of four
goals:
1. Educate regulatory authorities along the supply chain on the issues,
incentivize companies and shippers to comply with IPR laws and target small
shipments (which often carry counterfeit goods).
2. Restructure CBP and CBP processes to better mitigate counterfeit risk.
3. "Incentivize compliance through an e-commerce known shipper program."
4. "Explore technology options to increase the exchange of e-commerce
information and educate the e-commerce community to promote an understanding of
applicable cross-border trade rights and responsibilities."
The undertaking is significant, and it could be a while before implementation of
those four goals even begins. But after record seizures of counterfeit shipments
and recent research on the effects of e-commerce, CBP is addressing the problem
- a positive sign - especially since there's so much at stake.
If not CBP, are post offices and 3PLs responsible for examining packages or
tracing them back to their origin? Are supply chain managers responsible for
implementing more end-to-end supply chain visibility through new AI tracking
tools or blockchain?
CBP's move to take responsibility for its role in the supply chain will
certainly help, but ultimately, the crackdown on counterfeits will require an
industry-wide effort.
supplychaindive.com
Unintended Consequences of Amazon Automated
Returns
Zu Adams sells apparel on Amazon and explained in a recent blog post how the
change to the returns process impacted her business, and why she has stopped
offering the ability for customers to exchange products for a different size - a decision she doesn't take lightly.
According to her post, a few months ago, Amazon.com made it mandatory for
apparel sellers to participate in its automated returns process, which
provides buyers with a pre-paid mailing label. "We were assured we could
deduct the price of the label from a customer's refund, so we viewed this as
a positive change," she wrote.
But Amazon gives sellers only 48 hours to issue a refund after receiving a
return - otherwise, Amazon issues a full refund on the seller's behalf.
What proves especially costly is when a buyer returns a single item from a
multi-quantity order looking to exchange it for a different size. If she
doesn't process the return within 48 hours, Amazon refunds the entire amount
to the buyer - including the cost of items the buyer had not returned.
ecommercebytes.com |
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MARK YOUR CALENDARS
Upcoming San Diego ORC Alliance Event
March 20, 2018
To be more consistent and respectful to member's busy schedules, the
SDORCA Board will continue to strive to hold meetings on the third Tuesday of
the month on a bi-monthly basis. The next SDORCA Membership Meeting will be held
on March 20th, 2018 from 10AM to 12PM at the Escondido Police Department. Any
changes will be communicated through the website as soon as possible.
Registration for the meeting will open through the website and you will be
notified via email reminder.
For more information visit
https://sdorca.org |
Bethlehem Township, PA: Woman arrested in
connection to Walmart theft ring: $57,000
Authorities in Northampton County have arrested a Bethlehem woman for her role
five years ago in a retail theft scheme that netted more than $57,000 in stolen
merchandise over a three-month span. Bethlehem Township police charged Jatmarie
Merced with felony counts of conspiracy and theft in connection to the alleged
plot to steal electronics from the Walmart at 3926 Route 191 from November 2012
through February 2013. District Judge Robert Hawke arraigned the 36-year-old
Monday night, setting bail at $50,000. Investigators filed charges against
Merced in April 2013, and it's not clear from court records why it took
authorities nearly five years to arrest her. Police said six people were
involved in the theft ring and stole items such as iPads, televisions, iPods,
laptops, headphones, video games, DVDs, cell phones notebooks and PS3, Wii and
Xbox gaming systems.
wfmz.com
Milwaukee,
WI: Serial thief charged in 18 cases in 8 counties; Meijer and Walmart
Besides the Waukesha Walmart, new charges include stealing fragrances from the
Meijer in Sussex. According to the complaint, when store security checked
surveillance video they immediately recognized Bobby Neal, probably because he's
been caught 27 times stealing things from a Meijer store in the Milwaukee area
since 2016. The Meijer cases alone total more than $6,000 in losses. He was
identified and arrested in West Bend and is now in the Milwaukee County Jail
awaiting trial on four cases there. " According to the charging documents in
Waukesha, Neal told police he was selling the stolen items to get a new
apartment. He also said he "spent too much money" at the casino.
wisn.com
Wichita Falls, TX: Man arrested in connection
with $40,000 Tire Theft Ring
A San Antonio man was arrested in connection with an alleged tire theft ring
after about $40,000 worth of tires were stolen in Wichita Falls. Alfonso Escobar
Sosa is charged with engaging in organized criminal activity involving theft
over $30,000. Police say T & W Tire on Jacksboro Highway reported a burglary on
Jan. 15 and when surveillance video was reviewed a U-Haul truck is seen backing
up to the warehouse about midnight and then leaving after 20 minutes.
texomashomepage.com
Rochester, NY: 3 charged after $1,000 theft at
Eastview Mall
A man and 2 women were charged Tuesday with fourth-degree grand larceny, an E
felony, Ontario County sheriff's deputies said. Three Rochester residents are
facing charges after Ontario County sheriff's deputies said they stole more than
$1,000 worth of merchandise from a store at Eastview Mall.
mpnnow.com
Danville, IL: Burglars cut through a wall to steal $13,000
of booze from Liquor Store
Yakima, WA: Shopko Shoplifter charged with $1,600 of
stolen merchandise; had multiple outstanding warrants
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Shootings & Deaths
Nashville, TN: Family Dollar Employee Arrested
For Shooting Shoplifter; Clerk Shot Man Who Took Two Lighters
A
Family Dollar clerk was charged with shooting a shoplifter Wednesday night.
According to an arrest report, a man was caught stealing two lighters from the
Family Dollar Store on North Jefferson Street Wednesday afternoon. An employee
chased the shoplifter out of the store, where he shot the man in the foot.
Investigators said Devereaux Evans admitted to the shooting after they reviewed
surveillance video that showed him hiding the gun inside the store. Under
Tennessee law, there is no self-defense argument that can be made for chasing an
unarmed thief from a store and opening fire. Evans was charged with felony
aggravated assault. The shoplifter was taken to the hospital, and was expected
to be charged with misdemeanor theft.
wkrn.com
3 arrested in shooting and woman's kidnapping at
First Colony Mall
Detectives
in Sugar Land have arrested three people they say were involved in a shooting
and a woman's kidnapping at First Colony Mall. The man and two women have been
charged with aggravated kidnapping in the Feb. 26 incident. Investigators say a
driver flagged down a Fort Bend County deputy that afternoon. He told police he
was with a friend in the parking lot of the mall when he was confronted by
another group of people. The man claimed someone pulled out a pistol and shot at
him at least twice. Authorities say the man then jumped back into his vehicle
and drove off, leaving behind his friend who ran into the mall. Sugar Land
Detectives realized during the investigation that both the alleged victims and
the other group knew each other. They had allegedly gotten into an altercation
earlier that day in Rosenberg over theft of drugs and money.
abc13.com
St Louis County, MO: Off-duty Officer arresting
Costco Shoplifting suspects shoots at driver who hit him
An off-duty officer was arresting two suspected shoplifters when a hidden
occupant of their cargo van drove off, hitting the officer, who shot at the
driver, police say. It was unknown if the officer's gunfire hit the driver. The
van was found abandoned about 9 miles away in St. Louis shortly after the
incident. The officer was taken to a hospital with non-life-threatening injuries
including cuts to his hand and a "lower body injury" from when he was hit by the
van. The officer, a 20-year veteran with the department, remained at the
hospital Wednesday night.
stltoday.com
Moreno Valley, CA: 2 men found shot outside Jack in the
Box
A double homicide investigation was underway after two men were found shot to
death Wednesday evening in the parking lot of a Moreno Valley fast-food
restaurant. Sheriff's deputies responded about 8:20 p.m. to a report of a
possibly deceased person. At least one of the shooting victims was discovered in
a car parked outside a Jack in the Box.
abc7.com
Metairie, LA: Police Chase ends in death, Armed
Robber leaps from bridge
One man being chased by deputies investigating the armed robbery of an upscale
menswear store in Metairie on Wednesday morning died later in the day after
jumping off a bridge in St. John the Baptist Parish, according to authorities.
Two other people - a suspect in the robbery of Jeff's Haberdashery and another
person who survived the jump off the bridge - are in custody.
theadvocate.com
Fairborn, OH: Hampton Inn Front Desk Clerk shot and killed
A Hampton Inn hotel employee who was shot tonight while working behind the
counter succumbed to his injuries at Soin Medical Center in Beavercreek. Police
were called around 7:20 p.m. to the hotel, 2550 Paramount Place, on a report of
a shooting. The victim's name, age and hometown were not released. The motive
for the shooting remains under investigation.
whio.com
Merriville, IN: Man in jail after making perceived
shooting threat on Facebook linked to Southlake Mall
Robberies & Thefts
Houston, TX: Jewelry store robbery at Greenpoint Mall
caught on camera
Police say the three men wearing masks and gloves walked into Paul's Jewelry in
the north Houston mall on January 24 just after 7pm. The men saw a store
employee, and motioned for her to stay back as they began to smash the glass
displays with hammers, and grab the jewelry. A security guard tried to tackle
one of the robbers, but ended up falling on one of the display cases.
khou.com
Dubai, UAE: Kenyan man on the run in Dubai after stealing
$1.3 Million from Cash Transport at the Mall
Police in the United Arab Emirates (UAE) have launched a massive manhunt for a
Kenyan man after he allegedly stole Sh137 million (Dh5 million) in Dubai.
According to Khaleej Times, the unnamed security guard disappeared after
stealing the money from a vehicle that was transporting the cash to an ATM at a
popular shopping mall in the city.
news1130.com
Prince George's County, MD: Terminated Liquor Store
employee returns to store in Armed Robbery; shotgun blast missed owner
San Jose, CA: BB gun vandals breaking glass at 12
different locations
Memphis, TN: C-Store closed as a Public Nuisance; nearly
500 Police dispatch calls in 2 years, a haven for drug trafficking and other
criminal activity
Florida: Man shoplifts from Target because it was on his
'Bucket List'
Oakville, ON, Canada: Mariani Jewellers & Watch Boutique
the victim of an Armed Robbery in Oakville Place Mall
Bomb Threat
Corpus
Christi, TX: CVS Store evacuated after Bomb Threat
Counterfeit
Spain: Police seize $380,000 worth of fake Harry Potter
merchandise in Toy Shop raid
San Juan, PR: Four Individuals Indicted For Trafficking In Counterfeit Goods,
Face forfeiture allegation of $3.7 million
Sentencings
Cleveland, OH: Man sentenced to 15 years for shooting
Dollar General clerk during robbery
Tampa Man Sentenced To Forty-Five Months' Imprisonment For
Identity Theft And Fraud Schemes
Detroit, MI: Man charged as accessory in O'Reilly store
murder gets probation; assisted 1 suspect with get-a-way
Louisville, KY: 19-year-old woman charged with murder of man in Walmart parking
lot
Merrillville, IN: Man in jail after making perceived shooting threat on Facebook
linked
to Southlake Mall
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●
America Cash Exchange - Manhattan, KS - Armed Robbery
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AT&T - Middletown, OH - Robbery
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Bike Shop - Golden, CO - Burglary
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C-Store - Washington, DC - Burglary (ATM)
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C-Store - Ouachita Parish, LA - Armed Robbery
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C-Store - Las Vegas, NV - Armed Robbery
●
C-Store - Menifee, CA - Armed Robbery
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C-Store - Desert Aire, WA - Armed Robbery
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Clothing Store - Metairie, LA - Armed Robbery
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CVS - Corpus Christi, TX - Robbery (Bomb Threat)
●
Gas Station - Spokane, WA - Armed Robbery
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Liquor Store - Goleta, CA - Burglary
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Liquor Store - Danville, IL - Burglary
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Metro PCS - Gwinnett County, GA - Armed Robbery
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Pharmacy - Detroit, MI - Burglary
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Tanning Salon - Trenton, OH - Burglary
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Tractor Supply - Oroville, CA - Burglary
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Verizon - Brentwood, CA - Armed Robbery
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Von's - Thousand Oaks, CA - Robbery
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Walmart - Greenville, OH - Armed Robbery
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Wine Rack - Ocean City, MD - Armed Robbery
●
7-Eleven - Oklahoma City, OK - Armed Robbery
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Daily Totals:
•
15 robberies
•
7 burglaries
•
0 shootings
•
0 killings
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None to report. |
Submit Your New Hires/Promotions or New Position |
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Featured Job
Spotlights
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VP of Loss Prevention
Anaheim, CA
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Regional LP Investigator - 10 Positions Nationwide
LA/San Diego/Northern CA/Central CA/Phoenix
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
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theft cases, and ensure that all cases are brought to a successful resolution...
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Regional LP Investigator
- 10 Positions Nationwide
Houston/Texas Border/Chicago/Boston/Miami
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
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Motivate and Bring Out
the Best In Your Team
With Encouragement, Meaningful Experience, Inspirational Projects
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9 Remarkably Effective Ways to Motivate Your Team
One person, no matter how smart, talented or experienced, can't know everything
to make an organization succeed. Teams can help accomplish important projects.
Here's how to keep them motivated to give their very best.
Encourage happiness
5 Encouraging Phrases the Most Well-Liked Bosses
Say to Their Employees on a Daily Basis
What boss doesn't want to be liked by their team? Here's a secret: point out
what your team is doing right. Let them know you're happy with their work and
tap into their potential as a way to encourage them and promote their talents.
Here are some phrases that will help.
"You're awesome..."
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Four Leadership Tips to Bring Out the Best In
Your Team
With the right work culture, teams can thrive and help organizations stay ahead
of competition. Building the right culture for teams to present new ideas and
stimulate broader thinking starts with leadership. Here's what any leaders can
do to bring out the best in your team.
Make their job easier
Seven Secrets to Help Your Team Find Motivation
(And Hold Onto It)
Motivating staff is a persistent challenge for almost every leader. They want to
know what the secret is, but really there's no secret at all. Extrinsic rewards
(performance-based raises, paid time off, etc.) only work under a limited set of
conditions. Intrinsic motivators (meaning behind work) are what really work.
Passion projects |
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Sometimes you've just got to draw the line on what advice to follow and who you
ask. Certainly getting advice is important on any issue or decision. But at the
end of the day you've got to own your own decision and listen to the bird on
your shoulder. We all have one and oftentimes it's muted by our friends and
family members. At 5 am staring into that mirror is usually when the bird
whispers the clearest. The only problem then is if you don't hear it because
you're not listening.
Just a Thought,
Gus
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