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March 8, 2012 SUBSCRIBE

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Steven P. Palumbo, CFI, LPC
was named Director, Operations-Security for Tiffany & Co. Prior to this title, Steven was Director Global Protection NYC for Tiffany & Co for almost five years and as the Manager of Security for almost six years. He has also worked with Bloomingdale's as the Director of Loss Prevention and with The Musicland Group as Area Loss Prevention Manager. Congrats Steven!

Winn-Dixie employee "organized" the attempted robbery that led to a shootout with one officer hit and one suspect hit last Friday night in Mobile. The employee, Collier Kirksey, 18, was at the store Friday night when the two men entered, held employees hostage and demanded money from the safe. He stayed with the employees while the robbers hid his involvement acting like a victim. Kirksey turned himself in yesterday to Mobile police and has been charged with five counts of attempted murder and one count of first-degree robbery. Both robbers fired at police entering the building with one being hit in the chest and is in critical condition but continues to recover. (Source

Retailers in Salisbury, Md., are teaming up together and with the Salisbury Police Department in a new Retail Asset Protection Initiative to combat shoplifting. This partnership is expected to educate all involved parties on security issues, trends, popular items disappearing from shelves and repeat offenders. Michael Brittingham, executive team leader for asset protection at Target, is spearheading the effort on the retail end and is working to coordinate regular meetings and possibly launch a website that can only be accessed by asset protection personnel and police. (Source

NASCO Endorses Legislation to Dramatically Increase Availability of Federal Criminal Background Checks for Private Security Officers The National Association of Security Companies (NASCO), the nation's largest industry association representing contract private security officer companies, today endorsed H.R. 4112, the Private Security Officer Screening Improvement Act (PSOSIA) by Congressman Thomas Marino (R-Pennsylvania). The PSOSIA amends the Private Security Officer Employment Authorization Act (PSOEAA) to allow DOJ authorized "screening entities" to conduct FBI checks on private security officers, as provided for in the PSOEAA, for authorized employers when such checks are not available from the State of employment. With the increased use nationally this background check becomes critical. (Source

Wal-Mart Stores will add more self-checkout lanes at Walmart and Sam's Clubs stores as it continues to look for ways to lower costs and prices Pushing shoppers to scan their own items and make payments themselves, eliminating the cashier, has the potential to save Wal-Mart millions of dollars. "For every one second in average transaction time at the Wal-Mart U.S. chain, the company said it spends about $12 million in cashier wages." (Source

Anonymous hackers strike back and deface Panda Security's PandaLabs website in retaliation for the 5 hackers busted in the UK and the U.S. after the leader turns informant In a characteristically defiant message posted on Panda's hacked homepage, Anonymous taunted the former LulzSec leader Sabu for helping the FBI nab the hackers, and vowed to carry on its hacktivist campaign regardless of the setback. Meanwhile in Italy they hacked the Vatican's web site to protest church doctrine and the molestation of children, by clergy members. (Source

"Most card fraud incidents stem from point-of-sale hacks, not skimming - The No.1 way criminals are getting in is through remote access to the backhouse server," special agent within the Cyber Intelligence Section of the Secret Service's Criminal Investigative Division, Rasmussen said last week at the RSA Conference. POS hacks include the type that impacted customers of Michaels and Save Mart in 2011, as well as numerous self-service gasoline pump merchants since 2010. Nearly half of the card breaches investigated by the Secret Service involve malware, and the retail, food and beverage, and hospitality sectors are the most vulnerable. "Once the hackers get into the system, it's all become too easy for them." (Source

Protiviti survey shows most executives have limited or no understanding of the difference between sensitive information and other data at nearly a quarter of the companies participating in its survey. The report is titled "The Current State of IT Security and Privacy Policies and Practices." Its topic: how organizations classify and manage the data they accumulate, and specifically how they ensure customer privacy when they handle sensitive data, and how they comply with federal and state privacy laws and regulations. (Source

Kroger's Cap-Ex goes central-fund for new stores and expansions as opposed to into the various operating divisions. This means more corporate control and centralized decision making long term. For such a decentralized company in years past this is a major change in culture. (Source

Michigan Gov. proposes hiring 180 more state troopers to help police Detroit, Flint, Pontiac, and Saginaw - all among top 10 U.S. cities of more than 50,000 with worst crime rates. "Our state will continue to struggle until we tackle the problems of our most violent cities,” Snyder said. “The entire state pays the price when tourists are hesitant to visit our cities, when businesses and talented people are reluctant to consider locating in Michigan and when everyone’s insurance rates rise.” (Source


WG Security Products announces the near completion of their national re-certification process for all their service technicians that install and service their innovative and state of the art EAS, RFID, and CCTV systems. Redesigning and formulating their state of the art service model which is led by industry leader John Werner, their approach this year has been to provide all of their service technicians with the best training, software, and hardware that continues to allow them to expand and grow their national presence. Dedicated to the fundamentals and constantly driven to deliver best in class service WG Security Products embarked on this program as part of their commitment to the retail Loss Prevention community. With each technician re-certified at their corporate facility WG is confident they'll deliver the quality service and success with each installation and service call.

WG Security Products is committed to your
Best In Class results!




Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Coming in February
Kelly Gorman
Vice President LP

Know about an event we should feature here?
Let us know.

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report


Watch for our article the day after each event!

Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:

2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


2012 Retail
Loss Prevention

September 12, 2012
International Centre




Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here

Retail Fraud 2012

Largest Retail Fraud & LP conference in Europe

Novotel West, London

April 19, 2012

Click here for details



PayPal Drive Hands Free "Safe" POS Transactions

eBay Inc owned financial services company PAYPAL is leading the payment industry once again, this time with "safe" hands free mobile point of sale transactions. That’s the new consumer experience being offered at the register by PayPal. A long-time champion of the online payment space, the up-and-coming payments network now aims to be involved at the physical point of sale. Its official goal is to reach 20 national retailers by the end of 2012. By mid-March, consumers will be able to pay at each of Home Depot 2,000 U.S. locations with "empty hands" — no swiping, no tapping with a phone or card, no shuffling through one’s bag or purse, just the tap of a finger on a number pad. Patrick Gauthier, head of product strategy and retail business operations for PayPal responded to our direct question — is empty hands safe? "Of course it is," Gauthier declared. To support his claim, he pointed out that PayPal has been facilitating e-Commerce for 13 years — and never has a plastic card been involved until recently. Instead, PayPal’s fraud department is constantly analyzing a diverse stream of data from several different input sources to detect evildoing. Gauthier points to the top-notch reputation of the authorization method built into empty hands — the PIN. PayPal PINs can be extended to eight digits, arguably improving on a method that’s vastly superior to the signature by 10,000 times. Click here for full article.

For further information on PROACT email inquiries to;

eBay Direct - Click Here  -  (notify - info - questions)



The NRF LP Leaders 3 Part Series -- March 12th - 14th          InstaKey, Cita Doyle -- March 15th          Bass Security -- March 19th          LAAORCA Leaders -- March 20th - 22th


Your videos - Your LP Community - Share them here

My LP: The Daily's LP News Network is dedicated to providing you with the platform to share, show and grow through the power of video. This is your opportunity to share your videos with your fellow colleagues throughout North America.  Whether it is a case, a shoplifting team, a training video, or an association, this is your FREE platform to show the industry your videos. Upload your videos to Vimeo or YouTube and share them with us! Once submitted your video will be reviewed and you will be contacted about publishing them in the Daily's LPNN. All videos are subject to approval for appropriate content. LPNN reserves the right to not publish any video submitted.

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ORC costing Colorado $500 million a year and they've introduced a new bill that will toughen laws Republican Rep. Mark Barker, a former police officer and district attorney, is behind a bill that would crack down on the criminals. The bill would allow police to arrest people for carrying the tools used in shoplifting — things like foil-lined clothes that bypass electronic security and equipment to remove theft detection devices. Right now officers have to wait for them to take something before they can move in. The purpose of this is to give law enforcement some ability to stop it in advance; to go after the people who are planning these before they do it,” Barker said. Expected to pass the House this week and has broad support. (Source

Michigan Governor plans on enacting tougher ORC laws as well and has the full support of the Michigan Retailers Association We applaud Gov. Snyder for taking on this serious public safety issue, and we look forward to assisting his legislative efforts to ensure better laws are enacted," said James P. Hallan, MRA president and CEO. "Organized retail crime not only hurts retail businesses, it has far-reaching effects throughout society," Hallan said. "We appreciate the governor addressing this problem and we're prepared to help any way we can." (Source

ORC ring of two & fencing operation busted in Lawrence, Mass., with $20,000 in stolen clothing seized in suspects apartment. On Monday, a room at the Lawrence Police Department was overflowing with at least $20,000 in stolen clothes and other merchandise with the price tags and security sensors still attached. Police say it was all part of major shoplifting and fencing operation being run out of Jorge Alvarado's apartment. It appears it’s consistent with a fencing operation and shoplifting. And he did make statements after Mirandized, he did make statements as to the property, and that will obviously be part of the court case,” Chief Romero said. (Source

Possible ORC suspect arrested and may be involved with others in North Attleboro, Mass. Woman arrested stealing $2,500 of perfume from Macy's at Emerald Square Mall - two months after her arrest for the same offense at South Shore Plaza in Braintree. She was arrested Friday night, allegedly after struggling with and punching a Macy's security guard who was attempting to detain her. Police allege she is the same woman who stole Coco Chanel perfume on two previous occasions at the store since Feb. 26. Allegedly, she was identified after police and store officials reviewed store videotape. Police are still investigating other suspects involved with Bolden on the other instances. On one previous instance, Bolden allegedly stole perfume while a male accomplice kept the clerk busy, police said. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

LPRC 2012 Update

The Loss Prevention Research Council or LPRC is marking its 11th year by conducting multiple research projects around employee dishonesty, deterring offenders inside and outside locations, understanding what protective measures provide busy store managers the confidence to openly display high-loss merchandise, better predicting crime and loss levels at specific locations, enhancing video analytics, piloting benefit denial technology, demonstrating the value of digital locking systems, and many more R&D efforts!

LPRC was founded by 10 very senior LP/AP executives in 2001 to devise and evaluate LP efforts using the higher scientific standard known as evidence-based practice. Although helpful, for too long LP decisions were primarily based on benchmarking, small-scale testing or other methods. The founding LP VPs realized violence, crippling losses and loss of reputation demanded a higher standard of evidence as do medical practitioners.

Evidence-based LP/AP or evidence-based practice (EBP) aims to apply the best available evidence gained from the scientific method to clinical decision making. It seeks to assess the strength of evidence of the risks and benefits of treatments (including lack of treatment) and diagnostic tests.[ This helps clinicians to learn whether or not any treatment will do more good than harm.

The LPRC is driven by retailer members supported by active solution partners and product manufacturers, with a standing board of advisors (BOA) providing strategic guidance. This year the LPRC plans to release quarterly research action updates, weekly research notes, reports, and news links, present findings and conduct multiple breakout and brainstorming sessions at the annual LPRC Impact Workshop and Conference. This year’s Impact will be hosted by the University of Florida October 15th-17th with over 150 key executives participating!

For more information on the LPRC and your possible involvement, please contact Dr. Read Hayes at

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Job Opening




LP XBR Analyst Urban Outfitters, Inc. Philadelphia, PA Urban Outfitters, Inc.
Account Program Coordinator Vector Security Northern New Jersey Vector Security
Zone Asset Protection Mgr 7-Eleven, Inc Multiple 7-Eleven, Inc
Zone AP Specialist 7-Eleven, Inc Multiple 7-Eleven, Inc
Asset Protection Manager Walmart Multiple Walmart
Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue
Exec Team Leader - AP Target Albuquerque, NM Target

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern > The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Be the first "Employer of the Month"


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Sears Fairbanks, AK Sears Holdings Corp.
Loss Prevention Mgr Sears Cupertino, CA Sears Holdings Corp.
Loss Prevention Mgr Sears Kahului, HI Sears Holdings Corp.
Loss Prevention Mgr Kmart North Augusta, SC Sears Holdings Corp.
Loss Prevention Mgr Kmart Mc Allen, TX Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Foley, AL Lowe's
Dept Mgr Store LP & Safety Lowe's Opelousas, LA Lowe's
Loss Prevention Mgr Macy's Paramus, NJ Macy's
Regional LP Mgr Cotton On Group California Cotton On Group
Loss Prevention Mgr Rite Aid Manhattan, NY Rite Aid
Loss Prevention Mgr Kohl's Wurtsboro, NY Kohl's
Mgr I Loss Prevention CVS Caremark Woonsocket, RI CVS Caremark
Safety Mgr Amazon Breinigsville, PA Amazon
Executive Team Leader AP Target Chicago, IL Target
Executive Team Leader AP Target Minnesota Target
Executive Team Leader AP Target Orange County, CA Target


Steven P. Palumbo, CFI, LPC was named Director, Operations-Security for Tiffany & Co.

Post Your New Job or Promotion! Click Here

Hold Your Team Accountable: Here's How What keeps you up at night? If you're like most managers, your answer is accountability: how to get it and increase it. Want to get more passionate high performing teams? Raise the bar on accountability. Here's how. (It's not just for sales)
Managing Creative People and Teams As D. Scott Fitzgerald once said about the very rich, "They are different from you and me." So too with this subset of population, but in this case the difference is they're more creative, which has implications for management. (What not how)
Low-Cost Ways to Show Employees They're Highly Valued This article features 30 low-cost ideas for small businesses that want to show employees they are valued. However, a lot of the featured perks can be used by any size business, especially if that business wants happy employees. (#16 will help your part-timers)

How (and When) to Give Advice
Great leaders reserve their advice for the people and situations in which it will do the most good. There is a time to provide advice and offer an opinion, and there is a time not to. Don't be too quick to offer unsolicited advice.  (Follow the golden rule)

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One of the keys to success is being prepared. Preparation is something many take for granted and don't give it the focus they should. If you want to increase your performance in any endeavor, look at your preparation as a separate project with steps. Break down and prepare a plan for the actual preparation work, itself, making sure it's thorough, deep, exhaustive and timely. Certainly, we all operate best under pressure, but waiting until the last moment to prepare yourself may preclude you from doing all you can do and should do.

Just a Thought,
Gus Downing


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