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March 6, 2012 SUBSCRIBE

Our Mission--To Educate, Inform, and Instill a Sense of Community
            The LP industry's interactive daily e-mail column where YOU can make postings


One of the world's most-wanted ring-leader hackers turns under-cover informant and helps FBI bust the infamous "Lulz Security." Months ago Lulz Security's (LulzSec - Lulz) ring-leader turned into a UC for the FBI and today they busted six members of his group. The group has hacked governments, corporations, and cyber-security firms around the globe and has caused millions of dollars in damage, if not billions. The court papers said he participated in attacks over the past few years on Visa, MasterCard and PayPal; government computers in Tunisia, Algeria, Yemeni and Zimbabwe; Fox Broadcasting Co. and the Tribune Co.; PBS; and the U.S. Senate. Irish police said Tuesday that one of the five suspects had been arrested and was being held at a Dublin police station. (Source Associated Press)

Amazon signs agreement to open two fulfillment centers in Virginia even with Virginia about to sign an online tax collection bill. The actual start of tax collections is yet to be determined based on various elements, however the road is clear now that Amazon will inevitably be paying state taxes around the country as a number of states, and even the federal government, are looking to close their loop-hole. (Source

"De-shopping" is returning clothes you wore for one night with women being the "worst offenders." It cost American retailers $14.4 billion in 2011, according to the National Retail Federation, up from $9.4 billion in 2009. De-shoppers are becoming more organized. They have worked out that returning items mob-handed, for example, is more successful, as managers worry about an ugly scene in their shops. News of branches with lenient staff spreads quickly. De-shoppers also scatter their returns across branches to avoid recognition as serial offenders. (Source

Robber shoots open cash box in Mobile, Ala., Wal-Mart store - the same night Winn-Dixie is robbed. Both the police officer and one of the robbers were shot. At the Walmart, a man came into the store as receipts were being collected into a locking cash box, Cpl. Christopher Levy said. The robber made the employees put the box down, and he fired his gun twice to break the lock before taking money and leaving. (Source

Budget cuts lead to Miami-Dade Police disbanding Cargo Theft and Auto Task force. Specialized units that focus on homeland security, agricultural patrol and community policing also have been slashed. In all, Miami-Dade police employs 2,861 sworn officers, down from a high of 3,230 in 2006. The budget is $433.4 million. With no new hiring on the horizon, and some 100 or more officers retiring over the next two years, Miami-Dade police is expected to look radically different in the near future. (Source

Symantec says Anonymous hackers were dupped themselves and got hacked with a ferocious denial of service Zeus botnet. Anonymous denies the hacking but Symantec insists the most famous hackers in the world were hacked. The company said the hack against Anonymous took place Jan. 20, the day Megaupload co-founder Kim Dotcom and three others were arrested, and the day after Anonymous attacked websites operated by the U.S. Department of Justice, the Recording Industry Association of America (RIAA), and the Motion Picture Association of America (MPAA). (Source

Chicago police consolidating due to budget cuts - going from five to three Districts. Clearly this is the city of Chicago balancing the budget at the expense of public safety. Fraternal Order of Police President Mike Shields says the consolidation plan is bad for officers and bad for the citizens-- especially when it comes to response time. This is happening all over the U.S. and Canada due to lower tax revenue. This means response times to stores holding shoplifters may increase, which increases liability. Remember, its all about the relationships and partnerships you build with your local law enforcement partners. If you have a relationship with them it just might increase their response time. (Source

Quarterly same store sales results

Dick's Sporting Goods up 0.1% with revenue up 6%

Loss Prevention Professionals Deserve Recognition

Loss prevention professionals go the extra mile every day to protect company assets and make their community a safer place. As such everyone deserves recognition. If you have worked a stellar case or know someone who has, we want to know about it.

We are looking for LP Case of the Year Award Submissions that:
• are unique
• show high quality investigative skills
• make it clear that the investigator put in the extra effort to ‘get the job done'
Cases applicable include: burglary, standard internal theft cases, warehouse losses, consolidated truck theft cases, gift card/credit card fraud, return fraud, single or multiple offender crimes and more.

One winner will be honored on stage in front of 2,700+ of their peers during the 2012 NRF Loss Prevention Conference & EXPO and everyone whose case meets the criteria will receive special name recognition during the ceremony.

Nominate your friend, colleague, peer, boss or YOURSELF today at:

Deadline: March 30, 2012

Previous LP Case of the Year award winners were honored for their efforts:
• uncovering dishonest warehouse employees responsible for significant theft-related losses
• working with the FBI, IRS, U.S. Postal Inspection Service and the Food and Drug Administration to bring down a criminal enterprise
• taking down an Armenian Crime Syndicate that infiltrated a company and committed several counts of credit card fraud
Check out the LP Hall of Fame for more winners.

The Awards Ceremony will be held during the 2012 NRF Loss Prevention Conference & EXPO; Wednesday-Friday, June 20-22, 2012; New Orleans, LA.




Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Coming in February
Kelly Gorman
Vice President LP

Know about an event we should feature here?
Let us know.

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report


Watch for our article the day after each event!

Washington State Organized Retail Crime Alliance (WSORCA)

Annual Training Conference
October 18, 2012

To register visit:

2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


2012 Retail
Loss Prevention

September 12, 2012
International Centre




Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here

Retail Fraud 2012

Largest Retail Fraud & LP conference in Europe

Novotel West, London

April 19, 2012

Click here for details




Educating Today for Growth Tomorrow

Here are a few more episodes that will be published very soon, as well as a few we have just scheduled for shooting. We are very excited about bringing them to you. The LPNN is committed to bringing you the executives, the events, and the news straight to your computer so you can learn - experience - and hear the information you need to help make yourself successful. There is no substitute for seeing and hearing the real thing and our objective is to give you a front row seat at the events - the interviews - the sessions at conferences - and the panel discussions. We won't merely write it our way and give you our interpretation, we'll show you the real thing - "Seeing is Believing." That way you won't miss a thing.

Episodes coming soon

LAAORCA Session - Retail Loss Prevention & Asset Protection; So, what do we do? - Suni Shamapande - Divisional Vice President Loss Prevention, Sears Holdings Corp., and President of the IOBSE (the International Organization of Black Security Executives). In this session Suni talks about the history of how retail evolved from Security to Loss Prevention and Asset Protection. He clearly defines the roles and differences and bridges the gap between the public and private sector. Suni presents a clear and precise case on how the public sectors response to property crime directly correlates to other, more serious crime trends and makes a great case for why the public sector law enforcement industry should indeed take retail-property crime seriously. It's a great model to use for any retail LP executive that's trying to increase their local law enforcement's involvement. This is an episode worth showing to your local law enforcement partners.

Upcoming Filming Schedule

Event Coverage

The 2012 International Organization of Black Security Executives (IOBSE) Spring Conference, filming April 18 – 20 - On Location Shooting. The LPNN will be filming at the IOBSE’s Spring Conference in Chicago, IL this April. We’ll be interviewing some top LP executives and filming conference sessions on business acumen, current technology, social media, work place violence and hopefully adding some informal interviews with attendees that may warrant your consideration for internships.

Leadership & Development series

Keith White, Sr. Vice President of Loss Prevention, The Gap Stores - In this three-part series Keith will be talking about his career, his accomplishments, his milestones, and the mentors that influenced him. We'll follow his career from the beginning to the present day and share with you his success story and how he developed into being one of today's most accomplished Loss Prevention executives. We'll also discuss his leadership of the IOBSE and how he's helped develop and mentor just an unbelievable number of aspiring college students. (Filming on April 18th)

More announcements being released this week!

The LP News Network interviews Suni Shamapande President of the International Organization of Black Security Executives (IOBSE) and DVP of LP Sears Full Line stores about the upcoming 2012 IOBSE Spring Conference. In addition they discussed the importance of the networking value at the LAAORCA conference. The IOBSE conference is being held April 18-20 in Chicago and is hosted at Sears Holdings' Corporate offices. Click here for more information and to register. With one of their primary focuses being student development, the IOBSE has a student sponsorship program where vendors and retailers alike can sponsor selected students, enabling them to attend the conference and gain invaluable experience, knowledge, and networking opportunities that will help them with getting their careers started. Additionally, they have a student internship program where companies can benefit from these aspiring youths and help develop their skills for a rewarding career in Loss Prevention.

The LP News Network

educating today for growth tomorrow

Suni Shamapande, President IOBSE and
DVP of LP for Sears Full Line Stores

For more information on how your organization can play a vital role in helping to develop these aspiring youths, whether with the Sponsorship Program or Internship Program, visit the IOBSE website at or contact Suni Shamapande at

Solution Providers! Sponsor an episode

Get involved & help us bring this to life for the LP community.
Let's work together on "educating today for growth tomorrow."

Share Your Thoughts                  Sponsor this Section of the Daily


Submitted by Nathan Bandaries, Sr. Investigator, ORC with Safeway, Inc.

Colorado Organized Retail Crime Alliance- COORCA goes live on March 7th. Back on October 19th a group of retailers and law enforcement from Colorado got together to lay the groundwork for the Colorado Organized Retail Crime Alliance (COORCA). After many meetings and promotion of the group I am pleased to announce that on March 7th we will go live. The COORCA chair and membership group is made up of a select group of retailers and law enforcement that include Target, Safeway, Bed, Bath and Beyond, Walgreens, the 4th Judicial District Attorneys office, Lakewood Police, Westminster Police, the 18 Judicial District Attorneys office. For the first meeting there were 120 seats available. All seats were taken just days after registration opened. On the heels of the highly successful LAAORCA conference the momentum is there. COORCA will be the 15th site in the US dedicated to ORC. In true "Pay it forward" fashion LAAORCA founder Kent Oda was involved in the groundwork for COORCA and has continued to be a great partner. We all hope for a successful launch and to grow the movement in Colorado.

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Agilence Names Jim Hare Director, Strategic Accounts

Jim comes to Agilence from SysRepublic and brings with him over 25 years of experience delivering technical solutions to retailers. He started his career developing POS applications for Fujitsu registers and later expanded that support to include IBM, NCR and other POS platforms. His experience expanded from creating retail applications to managing development teams, designing complex retail products and supporting technical sales activities. In 2002 Jim joined Retail Expert and was the primary sales executive responsible for the sale of NaviStor, Retail Expert’s exception based reporting application. His contributions at Retail Expert helped to design relevant products and built the customer base to over 40 customers which led to the sale of the company to Tyco where Jim remained as a Sales Account Executive. Jim brings to Agilence a broad product knowledge base and a technical expertise that is not common among sales individuals. He has a solid understanding of how data analytics work to provide an insight to activities that help business leaders make better decisions and outperform the competition.

Share Your Thoughts

Calling All Hogs!!!

Loss Prevention’s first official charity motorcycle club, the Lords of Mockery, is seeking new members. The charity motorcycle club, started by Jeff Fulmer and Scott Sanford of Barnes & Noble and supported by Stanley Security, is open to anyone in the retail loss prevention or police/federal law enforcement fields. The name of the group, Lords of Mockery, was selected because the group doesn’t take itself too seriously and they enjoy the company of those they ride with. If you can’t laugh at yourself, this is not the group for you!

The motorcycle club features an official ride each year, all for charity, with local "poker runs" scheduled locally. Previous rides included trips to Niagara Falls and the Grand Canyon. All of the rides benefit St. Jude’s Children’s Research Hospital. The mission of St. Jude Children’s Research Hospital is to advance cures, and means of prevention, for pediatric catastrophic diseases through research and treatment. Consistent with the vision of the founder Danny Thomas, no child is denied treatment based on race, religion or a family's ability to pay.

To become a member, simply go to the motorcycle club's website,, and sign up. In addition to signing up on the website, you will need to: buy a club patch (can’t ride without it), make a $100 donation directly to St. Jude’s Research Hospital, and explain in a comical, but affable way, why you think you should be a member.

The motto of the group is a quote from Peter Fonda: "We want to be free -- free to ride our machines without being hassled by the man." Sign up now!


Submit your opinions, comments and articles here.

Job Opening




Account Program Coordinator Vector Security Northern New Jersey Vector Security
Zone Asset Protection Mgr 7-Eleven, Inc Multiple 7-Eleven, Inc
Zone AP Specialist 7-Eleven, Inc Multiple 7-Eleven, Inc
Asset Protection Manager Walmart Multiple Walmart
Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue
Exec Team Leader - AP Target New Mexico Target
Exec Team Leader - AP Target Albuquerque, NM Target

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern > The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Be the first "Employer of the Month"


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Dir Corporate Fraud, Security HSN St. Petersburg, FL HSN
Loss Prevention Mgr Kmart Pittsburgh, PA Sears Holdings Corp.
Loss Prevention Mgr Kmart Ephrata, PA Sears Holdings Corp.
Loss Prevention Mgr Kmart Chesapeake, VA Sears Holdings Corp.
Loss Prevention Mgr Kmart Reading, PA Sears Holdings Corp.
Loss Prevention Mgr Kmart Honesdale, PA Sears Holdings Corp.
Retail Loss Prevention Mgr Boston Store Brookfield, WI The Bon Ton Stores, Inc
Security & LP Mgr Red Lion Hotel Seattle, WA Destination Hotels & Resorts
Auditor/ LP Mgr Healthcare Parking Sys Tampa, FL ABM Industries
Dept Mgr Store LP & Safety Lowe's Aiken, SC Lowe's
Dept Mgr Store LP & Safety Lowe's Flowood, MS Lowe's
District LP Mgr Kohl's San Francisco, CA Kohl's
Manager of LP Physical Security Kohl's Menomonee Falls, WI Kohl's
Corporate Health & Safety Mgr Ace Oak Brook, IL Ace


Jill Johnson was named Risk Management & Loss Prevention Analyst for Central Parking Systems.
John Roaix was promoted to Regional Director Loss Prevention for Bed Bath & Beyond.
Jeffery Housman was named District LP Manager for Duane Reade.

Post Your New Job or Promotion! Click Here

When Words Fail Manager spend most of their time talking Like wrenches for the plumber, words are our most frequently used tools of communication. But words don't always do the job. In fact, they can do the opposite of what we intended: they can antagonize, inhibit, insult or threaten. (Know how to use all your tools)
The 2 Most Important Words in Business Can you define your workplace culture with just two words? Be  honest. They may be boring, stressful, phony or gossipy. Now get clear on the two words you want to define your workplace. If you don't decide now, your business may evolve on its own negatively. (Reflect the energy)
What Good Bosses Do With Bad Apples "Making subtraction a way of life isn't a theme raised in 'Good Boss, Bad Boss,' but as I began thinking about many of the main ideas, I realized that great bosses are always looking to remove bad or necessary things." (When in doubt, take it out)

What to Do When Someone Takes Credit for Your Work
Whether intentional or an honest mistake, colleagues and bosses routinely take credit where it is most certainly not due, and your contributions can go unnoticed by those that matter.  (Three tips to take credit)

Share Your Thoughts


Having a strategy or a plan about everything you do is important if you expect to win long term. Daily victories are nothing without a long-term plan. They fade quickly and leave the audience expecting more, which only a plan and strategy will satisfy. So after your next victory, ask yourself what am I going to do next?

Just a Thought,
Gus Downing


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