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March 2, 2012 SUBSCRIBE

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John Brea
was promoted to Vice President of Loss Prevention & Risk Management for Wal-Mart Canada- the #1 AP job in Canada. Prior to his promotion, John worked with Wal-Mart Canada as both the Director of Loss Prevention and the District Manager of Operations. He has also worked at Wal-Mart Puerto Rico as the Country Director of Loss Prevention. In 2006, while working at Wal-Mart Puerto Rico, John was named International Director of the year for Wal-Mart Stores, Inc. Congratulations John!

Joe Nekic
was named Director, Global Loss Prevention for Nike, Inc. Prior to working with Nike, Joe worked at Starbucks for seven years as the Sr. Regional Manager, Partner & Asset Protection for Asia Pacific and Greater China. He also worked in the Loss Prevention field at Coles Myer for 10 years. Congrats Joe!

JC Penney's new center core strategy - "a gathering place with ongoing attractions" is coming. Ron Johnson, their CEO said, "In the golden age of department stores, America's families came for more than just to shop. They were able to have fun experiences and were offered a range of useful services. We are going to revive that excitement and convenience at JC Penney, and they've added a new EVP to lead the re-make. This is going to be the most interesting retail re-development in the industry this year and may even make history. Will we see mini-Apple centers? They certainly have everything at stake. (Source

Shopko and Pamida merger complete and now represents one of the largest U.S. retailers focused on smaller and rural communities. With $3 billion in sales and retaining the Shopko name they have 350 stores in 22 states with more than 20,000 employees. How it's going to impact the two LP departments isn't public yet. (Source

Huge N.J. counterfeit 26 member ring busted with $325 million in counterfeit merchandise trying to be smuggled in the Port Newark-Elizabeth this morning. More information coming today in their press conference - stay tuned Monday for more details. Counterfeit goods may make their way into your merchandise flow - do you know what to look for? (Source

Customs agents in Houston have seized a huge shipment of counterfeit perfume with an estimated value of $344,000 - 5,000 bottles. U.S. Customs and Border Protection seizures of counterfeit perfume increased in value by 471% to $9.4 million in fiscal year 2011. The dramatic increase in is attributed to increased partnerships between CBP and right holders as well as coordinated enforcement efforts. (Source

Ten people arrested selling counterfeit NBA merchandise during the NBA All-Star festivities in Orlando. Federal authorities announced today that they confiscated more than 2,500 items - $69,000 in fake goods along with the help of local police officers and sheriff's deputies. (Source

FBI Director Believes Cyber-Threats Will Surpass Terrorism as Top Concern The director of the FBI told an annual gathering of cyber-security professionals on Thursday that the agency needs the private sector to help combat what he believes is becoming the nation's No. 1 threat. (Source

I wouldn't be surprised if 2012 is the year when we start seeing more cyberterrorism," said Mike Geide, a senior security analyst at security vendor Zscaler at this week's RSA conference and he's not alone - while most agree it's at the door. (Source

New cybersecurity bill introduced entitled "SECURE IT" Act. The new Strengthening and Enhancing Cybersecurity by Using Research, Education, Information, and Technology would give legal protections to private groups that share information about cyberthreats and also increase the prison terms for many cybercrimes. "The SECURE IT Act strengthens America's cybersecurity by promoting collaboration and information-sharing, updating our criminal laws to account for the growing cyber threat and enhancing research programs to protect our critical networks," McCain said in a statement. (Source

Hacktivism forcing organizations to look inward Hackvistim is not just resulting in high-profile breaches and data loss, it's also shedding light on the neglect many organizations are showing security. "Companies are taking it too lightly," said Eric Strom, unit chief for the cyber division of the FBI. "They think these are just a bunch of kids fooling around. The reality is that it can destroy a business." (Source

Quarterly same store sales results

Foot Locker up 7.5%
Big Lots 4Q up 3.4% with U.S. sales up 7.5%


Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Coming in February
Kelly Gorman
Vice President LP

Know about an event we should feature here?
Let us know.

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report


Watch for our article the day after each event!

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


2012 Retail
Loss Prevention

September 12, 2012
International Centre


2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.


Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here

Retail Fraud 2012

Largest Retail Fraud & LP conference in Europe

Novotel West, London

April 19, 2012

Click here for details


D&D Daily Canadian Push

In the last six months the RCMP has seized tens of million of dollars worth of counterfeit knockoff goods that are actually endangering the public health. Now Canadians are buying counterfeit makeup, perfume, shampoo and other health and beauty products that are counterfeit and endangering their health. "We've estimated that counterfeiters would quadruple their money on a load of counterfeit goods. And that's a conservative estimate," said RCMP Insp. Todd Gilmore. He said almost half of all knockoff goods seized are health and beauty products that people apply to their hair and skin or rub around their eyes, nose and mouth. "Counterfeiters have no regard for your health and safety. They just want to maximize their profits. Who knows how this was produced." Great video and article. (Source

Older Canadians are dominating the labor-market gains in recent years with the 60+ group accounting for 1/3 of net job gains. Canada leads the G-8 in aging population and ranks 1st over the U.S. and the 2008 recession hit them even harder and has sent many of them back to work to supplement their incomes. We'll see older workforces in Canada populating a larger number of the retail jobs especially in the new stores. (Source

"The easy days are over," is the title of a new internal report from the Retail Council of Canada to its members. "Retailers foresee slow growth, no momentum. Canadian retailers, hurt by rising competition and a reluctance by consumers to spend, have a dire warning about their predicament: It's not going to get better any time soon." (source

Canada's #1 grocer LobLaw is launching a new rewards card next year to catch up to rivals and get ready for Target's red card. (Source

Target starts their year-long effort to win the Canadian shoppers with a pop-up store of Wu's collections in Toronto and that's just the beginning. John Morioka, Target Canada’s senior vice-president of merchandising says, "we definitely see the opportunity to do unique events to help educate Canadians as to what they can expect when we enter in 2013." The pop-ups are also a way to keep the Target brand in the minds of shoppers as existing Canadian retailers get ready for the fight of their lives. (Source

J Crew announces 3 new stores in Canada - Vancouver- Edmonton and Toronto. They were the ones who really took consumer heat for their prices when they entered last year. (Source

Tory Burch, an American luxury retailer of women's apparel and accessories, plans to set up an outlet in Toronto, Canada With 54 stores in the U.S. and a strong wholesale division they're pushing north as well. Of interesting note is that they're currently doing an outside review of their loss prevention program and the root causes of shrinkage. (Source

RCMP bust 8 in 600,000 cigarettes smuggling ring in Quebec The end of an investigation that started in the summer of 2011, the RCMP also seized $4,000 in cash, 80 counterfeit tablets to treat erectile dysfunction and seven vehicles used as part of the smuggling. These usually end up being sold out of mom and pop c-stores. (Source

Want to make an impact and help your fellow LP colleagues with their Canadian Push?
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Educating today for growth tomorrow

In addition to the 9 episodes we mentioned yesterday, the LPNN has another 11 episodes soon to be released that continues our mission of bringing you, the LP executives of North America, the executives, the news, the stories, and the events recorded-live. So that we can share with you the real information in their own words that will hopefully allow you to gain knowledge and increase your awareness about the various programs, efforts, and executives that are in fact making a difference in this industry. Certainly some of these episodes must be published in multiple segments due to the length of the specific discussions and the fact no one really has the time to spend 30 to 40 minutes viewing one entire episode. However they will be published in consecutive order and will permanently be posted on the web site which we invite you to visit and learn more about our efforts to bring you the LP executives of North America all the information we can that is designed to make a difference in your career development.

If you have an idea or thought about a future episode please feel free to contact us as we are constantly looking for material that can add value to the industry and can help foster the LP community.

Episodes Coming Soon!

The LAAORCA Leaders - Filmed in Los Angeles the week of LAAORCA's 3rd annual conference, and their biggest one to date with over 1,000 in attendance, the LAAORCA leaders were gracious enough to take the time to sit down and talk with LPNN and share how they developed their association, how it works, and what's involved. In this three part series they talked about exactly how their model operates and gave some great advice on how a city or group of retail LP executives can come together and form their own association. With LAPD's Capt. Bill Williams (LAAORCA's co-chair), LAPD's Det. Kent Oda (the coordinator), George Torres - CVS ORC West Coast Investigations Manager (LAAORCA co-chair) and Joe LaRocca - senior retail partner and senior AP advisor to the NRF, the group's highly energized discussion serves as a great example of how retail and public law enforcement partnerships can successfully work. A must watch for any retail LP executive who is interested in the national ORC efforts.

Joe LaRocca, senior retail partner and senior advisor of Asset Protection for the NRF - Addressing the LAAORCA attendees Joe gives an extremely informative and challenging speech that talks about where we are and where we're going. Applying his national experience and informed vision about the state and future of retail Joe enables the viewers to look into the future and see exactly what you need to do to better prepare yourself for the increasing challenges facing all retailers not just in North America but worldwide. His unique ability to deliver the information you need to hear will challenge you to get actively involved in learning about the new technological trends that are impacting us and rapidly changing the face of retail and Loss Prevention. Again, a must watch for any retail loss prevention executive concerned about where LP is going tomorrow.

The ORC Leaders Panel Discussion - Once again filmed at the recent LAAORCA 3rd annual conference. These panel discussions broken into two groups due to having 7 retail ORC Directors participating - is the first time in history that our industry has ever brought these senior executives together as a group to talk about the national retail ORC effort and the retail models that have been put together over only the last few years to combat this problem.

#1 - The big box & specialty ORC Leaders - with Joe LaRocca, senior retail partner and senior advisor of Asset Protection for the NRF, Scott Sanford - the Director, Investigations & Training - Loss Prevention for Barnes & Noble and one of the founders of the ORC Solutions - ORC Workbench - the fastest and most successful online organized retail crime detection and prevention tools, Denny Dansak - Kroger's Corporate Manager, ORC, Nelson Harrah - The Gap's Director of Organized Retail Crime, and Deb Lussier - Home Depot's Senior Manager of Central Investigations. In this three part series you'll learn exactly how these retailers are addressing the issue and how they've built their models. We discuss what they look for in staffing ORC positions and how they measure the effectiveness of their program. This is a great opportunity to see exactly how four major retailers have responded to the ORC problems facing the nation. This is an industry first and we have plans on following up to this is 2 years to get a glimpse of how they've progressed.

#2 - The Drug Store Industry's ORC Leaders - with Joe LaRocca, senior retail partner and senior advisor of Asset Protection for the NRF, Jerry Biggs - Walgreens Director of ORC, Jim Lynch - CVS's Dir. LP Corp. Investigations & Security, and Cathy Langley - Rite Aid's Senior Director of Loss Prevention. Once again, in this three part series, this very specialized and focused group, all from the same industry that happens to probably be the most impacted retail segment of all as it relates to ORC, talks about where they are and how they measure what they're doing. From staffing ORC positions to leading them this group gives you the ability to hear about how ORC is impacting the drug store industry and how they're responding.

On Monday we'll be sharing information on two additional episodes and talking about where LPNN is filming next.

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Excerpts from GAO-11-675:  Efforts to Combat Organized Retail Crime

The U.S. Government's Accountability Office report on ORC (June 2011) found the following, Part 3 of 3

What GAO Found

Leading online marketplaces have taken steps to combat ORC and e-fencing, but it is unclear if additional federal action would further deter this practice. eBay, the largest online marketplace, has recently taken steps to deter e-fencing, but varying business models and available resources may impact efforts of other online marketplaces. Efforts by eBay are designed to make it more responsive to requests for information from both retailers and law enforcement, both of which usually need seller information to link stolen merchandise to specific people. Retail and law enforcement stakeholders GAO interviewed identified two options—both imposing restrictions on sellers using online marketplaces—they felt could help combat ORC. However, these options would require legislative changes to implement, and it is unknown what deterrent effect the options may have on ORC and e-fencing. (Source

In commenting on a draft copy of this report, DOJ and DHS provided technical clarifications, which the GAO incorporated where appropriate.

Victoria's Secret Bra Bandits ORC ring led by "Pink" busted in South Florida after months of operating. Her last name is Pink, and police say she has a penchant for brazenly boosting sexy bras and panties from Victoria's Secret. It was an elaborate lingerie fraud across South Florida going back to October, involving repeated, stealthy strikes at the stores, in which hundreds of bras and panties worth more than $34,000 were stolen. The thieves targeted bras from Victoria's Secret's "Very Sexy" and "Miraculous" lines, as well as "The Gorgeous Collection." The Boynton Beach store was hit 11 times, police said; the Town Center store was hit at least twice. Police and Victoria's Secret security personnel had been playing a cat-and-mouse game with the thieves for more than a month, when one of them was first identified returning stolen merchandise to a Victoria's Secret store on Lincoln Road in Miami Beach. (Source

Convicted serial shoplifter was arrested Wednesday on allegations that he shoplifted from six Tulsa stores within months of his release from 2 yrs in prison for 5 shoplifting counts. Stacy Gene Bunch, 39, is accused of stealing $2,385.52 worth of merchandise between Sept. 16 and Nov. 2, court records show. He was released from prison Aug. 12 after serving more than two years for five shoplifting convictions and is set to be on probation for a sixth conviction until April. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Job Opening




Account Program Coordinator Vector Security Northern New Jersey Vector Security
Zone Asset Protection Mgr 7-Eleven, Inc Multiple 7-Eleven, Inc
Zone AP Specialist 7-Eleven, Inc Multiple 7-Eleven, Inc
Asset Protection Manager Walmart Multiple Walmart
Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue
Exec Team Leader - AP Target New Mexico Target
Exec Team Leader - AP Target Albuquerque, NM Target

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern > The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

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Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Kmart Manassas, VA Sears Holdings Corp.
Loss Prevention Mgr Sears Palm Desert, CA Sears Holdings Corp.
Loss Prevention Mgr Sears Las Vegas, NV Sears Holdings Corp.
Loss Prevention Mgr Sears Victorville, CA Sears Holdings Corp.
Loss Prevention Mgr Sears Seattle, WA Sears Holdings Corp.
Loss Prevention Mgr Sears Escondido, CA Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Frankfort, KY Lowe's
Loss Prevention Mgr Rite Aid Michigan Rite Aid
Regional LP Mgr Dollar General Michigan Dollar General
Regional LP Mgr Dollar General Little Rock, AR Dollar General
Asset Protection Mgr Home Depot Kingston, NY Home Depot
Asset Protection Mgr Home Depot Schaumburg, IL Home Depot
Executive Team Leader - AP Target Richmond, VA Target
Operations & Security Professional Tiffany & Co. Richmond, VA Tiffany & Co.


John Brea was promoted to Vice President of Loss Prevention & Risk Management for Wal-Mart Canada.
Joe Nekic was named Director, Global Loss Prevention for Nike, Inc.
Charley Pfeiffer
was named District Asset Protection Manager for The Sports Authority.
Michael Karis was named Regional Loss Prevention Manager for T-Mobile.

Post Your New Job or Promotion! Click Here

How to Work a Room Like You Own the Place Increasingly, we network by e-mail or through social media, such as LinkedIn, Facebook and Twitter. But sometimes there really is no substitute for being there. For those occasions, knowing how to "work the room" can make the difference between a waste of time and an event that expands your circle. (Step away from the computer)
5 Reasons You Need to Meet in Person When the daily avalanche of emails and voice messages gets overwhelming, it's so tempting to retreat to your office and start typing replies and returning phone calls. That's one of the biggest mistakes you can make. (#4 makes a big difference)
Learning to Be a Power Listener In business, the consequences of failing to properly frame or assess an issue can be dire. Often such a misdiagnosis is the result of not having the right information. Though the necessary information is available, people sometimes don't know how to find it. The reason? Poor listening skills. (What type of listener are you?)

The Secret to Getting More Responsibility
We've all been there: you see the larger potential in the project you've been assigned. You know that taking initiative to expand the scope will not only make it better, but it will showcase your ambition and creative thinking. The problem? You need your supervisor's permission. (How to ask)

Share Your Thoughts


As many of us speed through our days and work hard to accomplish our objectives, oftentimes the one thing that suffers is our active listening skills. These skills are important if we expect to truly change behavior or direction as quickly as today's pace requires. Active listening is difficult for some and requires an individual to hear things they may not be open to hearing or just hearing things that aren't said because oftentimes it isn't what's said that's important, it's what isn't said that can mean the most. Hearing that usually takes place upon reflection because most of us aren't intellectually fast enough to respond instantaneously. Active listening is a tool and a skill that can help an executive every day. It merely requires the thought and the practice.

Just a Thought,
Gus Downing


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