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Coming Feb. 28/March 1:
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The Leader in Crime Prevention Systems
Captis Intelligence
is a global industry leader and pioneer in i4 technology - Combining a powerful
yet scalable platform that provides industry-first solutions to the asset
protection, financial, security, law enforcement, and KYC (Know Your Customer)
markets. Kirk Brown, Vice President of Business Development for Captis
Intelligence, explains how their I-4 platform (Information, Intelligence,
Investigation, and Identification) helps solve some of Loss Prevention's most
challenging problems.
Bob Moraca Discusses the NRF's
Latest LP Efforts and Focus
From expanding the NRF LP Council and the National Retail Security Survey to
previewing what's to come at this year NRF Protect conference, Bob Moraca,
Vice President of Loss Prevention for the NRF, shares some of the
organization's top priorities and biggest industry challenges.
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Solution Providers: Have a video or commercial you want to publish?
Contact
us
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Agilence Wins Silver for Customer Service
Department of the Year at 2018 Stevie®
Awards
Rapidly Expanding Data Analytics Company Recognized for Outstanding Customer
Service
Agilence, Inc., the leader in cloud-based data analytics solutions designed to
help retailers and restaurant operators optimize sales, enhance promotion
performance, and improve profits, today announced that they have won the Silver
Stevie Award for Customer Service Department of the Year at the 12th annual
Stevie Awards for Sales & Customer Service.
"The success of our customers is at the core of what we do, and it's
incredibly exciting to have our 'customer first' mentality recognized with the
Silver Stevie Award," said Catherine Penizotto, VP of
Customer Success at Agilence.
"I am very proud of our team's efforts and accomplishments, and we look forward
to helping even more retailers and restaurant operators succeed in the future."
More than 2,500 nominations from organizations of all sizes and in virtually
every industry were evaluated in this year's competition. Winners were selected
from an international panel of judges consisting of more than 150 professionals
in seven specialized judging committees.
Details about the Stevie Awards for Sales & Customer Service, and the list of
winners in all categories are available at
https://stevieawards.com/sales. Read more in today's Spotlight on
Agilence.
agilence.com
Stopping Pushout Theft & ORC- At United
Supermarkets
Gatekeeper Systems Purchek reduces pushout attempts by 54%
Hear it in his own words in 1:38 video
Hear
from Marcus Young, Director of Asset Protection for United Supermarkets, on how
Gatekeeper Systems Purchek reduces pushout attempts by 54%, limits
confrontation and helps bring organized retail crime to a halt. ORC is getting
significantly worst in the retail grocery industry. Piloted and combined two
technologies for one year from Gatekeeper Systems and experienced great results.
"No doubt it prevents theft," said Marcus Young, Dir. AP, United Supermarkets.
youtube.com
LP Marketing Group Steps-Up to Help
Calibration Group Provides Free Hotline Posters for Schools To Prevent Future
Violence
In light of the tragic school shootings impacting communities across the nation,
the Calibration Group, LLC, had to act by providing schools with free hotline
posters designed to help students confidentially report information that may
help prevent future acts of violence.
Any school wishing to download the various hotline posters for free created by
The Calibration Group, LLC, can do so by visiting
http://www.calibrationgroup.com.
See full press release below.
calibrationgroup.com
Checkpoint Systems Adds Alpha OptiLok XD to line
of Specialized Anti-Theft Eyewear Tags for Retailers
Checkpoint Systems,
a leading global supplier of Electronic Article Surveillance (EAS), RFID
solutions and Alpha High-Theft Solutions for the retail industry, today added
the
Alpha OptiLok XD to its line of specialized tags to protect against retail
eyewear theft.
The new hard tag follows the
introduction of the OptiLok line earlier this year and offers optical
retailers an extra deep version of the same product for thick plastic eyewear
frames.
businesswire.com
EPIC adds Maurice Edwards, Walter Palmer and
their Risk Solutions Team
New EPIC Integrated Risk Solutions Practice will expand and enhance EPIC's
national and global enterprise risk management capabilities
San
Francisco, CA and Houston, TX (February 26, 2018) - EPIC Insurance Brokers and
Consultants, a leading retail property and casualty insurance brokerage and
employee benefits consultant, announced today the addition of Enterprise Risk
Management veteran Maurice (Moe) Edwards, retail Loss Prevention expert Walter
Palmer, and their team of Risk Assurance and Asset Protection professionals.
This new national practice, based in Houston, TX, will operate as EPIC
Integrated Risk Solutions with EPIC's Southwest Region President, Jim Watt
serving as the team's executive sponsor.
Edwards joins EPIC as Managing Principal and brings more than 20 years of
experience in a wide range of risk management disciplines. He was most recently
Senior Vice President of Enterprise Risk for Mattress Firm where he developed a
holistic risk management philosophy and a practical, effective delivery system.
Joining Edwards as part of EPIC Integrated Risk Solutions is Walter Palmer, the
founder and President of PCG Solutions. Recognized as one of the leading experts
in retail loss prevention, Palmer's 30 years of experience include 16 years as a
practitioner in loss prevention, operations, inventory control, and supply chain
management. At PCG, he worked with leading retail companies, both across the US
and globally, delivering a strategic approach to mitigating loss and lowering
total cost of risk. Palmer will join the organization as Practice Leader.
In addition to Palmer, retail loss prevention and supply chain veteran Kevin Ach
will join as Vice President of Risk Assurance, retail loss prevention veteran
John Schroeder as Vice President of Asset Protection, and finance executive
Katie Tyrone as Vice President of Risk Financing.
Read Full
Press Release here
Widespread Raids Expected Next Three Days
Oakland Mayor Warns ICE Gearing Up for "Widespread Raids" Coming in Northern
California
ICE Agents Detain Undocumented Immigrants In Several Cities
Immigration and Customs Enforcement agents detained several immigrants who were
facing deportation orders Sunday, including a Napa man who came to the United
States as a youngster. But the massive raids across Northern California that
Oakland Mayor Libby Schaaf predicted failed to materialize today.
While the widespread raids rumored to span from Chico to Sacramento to Salinas
failed to materialize Sunday, Schaaf warned they could come anytime in the next
three days. Immigrant rights groups remained on high alert.
Last week ICE arrested over 200 in Los Angeles. Immigrants rights advocates say
there were five arrests in Merced County. There were two arrests each in Contra
Costa and Sacramento counties and one each in Monterey and Napa counties.
cbslocal.com
Editor's Note: So the question is do they raid c-stores? Like the
90+ 7-Elevens they raided last month. Does 7-Eleven get hit again? Last months
raids really didn't pan out to be anything at all quite frankly and the media
didn't follow up on that non-news item. Remember if it bleeds it leads an if it
doesn't you never hear a thing.
Scan-and-Go is About To Explode
Stores make push in scan-and-go tech, hope shoppers adopt it
For customers, scanning as they go can be faster and make it simpler to keep
track of spending. For stores, the big expansion of this technology coming
this year costs less than installing more self-checkouts.
Like other automation technologies, it shifts more of the work to shoppers while
freeing up employees for higher-value tasks. That's especially critical as
stores look for ways to make their workers more efficient as they wrestle with
rising wages.
A big push is coming this year from big chains: Kroger Co., the nation's
largest traditional grocery chain, is adding the scan-and-go technology to 400
stores. Walmart is testing the service in 120 stores, while all its Sam's Club
stores, which number around 600, have it. B.J.'s Wholesale Club has launched the
service in a handful of stores and plans to add it to about 100 clubs this year.
One reason is that stores are investing less in their self-checkout lanes
and opting for scan-and-go technology that's less expensive because it doesn't
need as much special hardware - just an app or the scanners.
Most executives wouldn't say what percent of their transactions come from the
service. But Dusty Lutz of retail technology company NCR Corp., which works with
major grocery clients, says scan-and-go mobile shopping accounts for 5 to 15
percent of customer transactions, based on an analysis of 40 retailers.
Walmart - says the improved service is now the most preferred checkout method
among those who tested it. Sam's Club says 80 percent of its members who use it
use it again within 90 days and its scan & go transactions have doubled this
year.
Executives from B.J.'s and NCR say shoppers are actually throwing more in their
cart with this new technology.
Stores also have to be careful about theft. At Walmart, there's an honor code
when shoppers scan the barcode on the produce and enter in the weight. But
the company says some purchases are randomly checked on their way through the
express lane. usatoday.com
United States of Corporate America
Be it guns or global warming, a fascinating trend is unfolding in the
Trump era: Corporations, under intense social pressure, are filling a void left
by governmental gridlock or avoidance.
In most cases, this phenomenon is inspired not by the pure benevolence of
corporations. Instead, it's intense pressure from social media mobs and
idealistic millennials in the companies' workforces, who expect their employers
to take stands.
● Issues where companies are suddenly taking stands include immigration,
harassment and #MeToo, and LGBT discrimination
● "Corporate social responsibility" (shorthanded as "CSR" within
companies) is now one of the hottest topics in boardrooms.
● Trump gets credit for speeding up, if not inspiring, this new era of
corporate action. After all, it was his early "travel ban" that forced CEOs to
start speaking out.
● This new, more vocal form of corporate activism soon spread to global
warming, immigration, the minimum wage and now gun control.
● Why it matters: Top corporate officials tell us this phenomenon will
become integrated into corporate culture and therefore have staying power.
The backdrop: A similar civic wave started post 9/11, with increased
respect for military reserve duty and National Guard call-up. It waned under the
pressure of the post-2008 recession, returning with marriage equality. And now
it's cresting in the era of Trump's anti-establishment populism.
So corporate social activism is actually good politics - internally and
externally:
● 58% of millennials, 55% of GenXers and 51% of baby boomers think it's
important that brands they support invest in causes they care about, according
to a report from InMoment released Wednesday.
Social media is the big driver of all of this, now a CEO in Miami is
instantly connected to a random citizen in Seattle.
One Wall Street executive's thought bubble, via email: "Companies respond
to reputational risk aggressively. Activist shareholders, public pressure from
customers amplified through social media, and business press all combine to move
corporate leadership to engage on issues to protect brands."
● "These risks cannot be mitigated using traditional risk
management tools such as insurance and financial instruments. Corporate leaders
have to speak out and act to keep these risks from impacting performance."
The job of CEOs much trickier:
● They not only have to focus on balance sheets and issues that directly
impact their bottom lines, but now are expected to take stands on social issues
and be more "mission-oriented."
axios.com
How Far Does #BoycottNRAElite Go?
Over Two Dozen Companies Have Dropped NRA Member Discounts
No Retailers Have Joined the Boycott Yet
If they do we could see store protests and if they don't we could see the same.
Especially given the fact that youths across America had been talking all
weekend about continuing their political involvement. This could be interesting
and something that definitely warrants watching. Just a thought Gus Downing
20+ Companies Cut Ties with National Rifle Association
Walmart, Cabela's & Bass Pro Shops Also Being Pressured by Activists
In a Saturday statement, the NRA said its 5 million members would not be
deterred after a string of businesses, including Symantec, MetLife, Hertz,
Enterprise Rent-A-Car, TrueCar, and airlines Delta and United announced they
no longer will offer discounts for NRA members, as the boycott campaign gained
steam after the Valentine's Day shooting at a high school in Parkland, Florida.
Leading retailers including Cabela's, Walmart and Bass Pro Shops also
came under renewed boycott calls on Twitter for selling guns or sponsoring
N.R.A. events. The retailers did not respond to emails seeking comment.
nytimes.com
washingtontimes.com
thinkprogress.com
Nearly 200K Sign Petition Urging Amazon to Ditch the NRA
Apple, AT&T and Google all under pressure to cut NRA TV channel
Multiple online
petitions are calling on Apple, Amazon and other streaming services to cut
ties with the National Rifle Association's (NRA) television channel. Petitions
from organizations such as
Mom's Demand Action for Gun Sense in America have been launched in the wake
of the shooting at Marjory Stoneman Douglas High School in Parkland, Fla., which
took the lives of 17 people. "We demand that Apple, Amazon, AT&T's
DIRECTV, Google and Roku all dump NRATV once and for all," she said.
thehill.com
change.org
Gucci Takes A Stand Against Gun Violence
Donates $500,000 to 'March for Our Lives' Event Organized by Parkland survivors
The storied fashion house has donated $500,000 to the March for Our Lives,
according to Business of Fashion. The March is being organized by student
activists from Marjory Stoneman Douglas High School in response to the school
shooting that left 17 of their classmates and teachers dead. BoF further reports
that Gucci is sending an envoy to the March on behalf of the company.
refinery29.com
Portland, OR: Bike shops boycott company with NRA ties
Domino's
Safety & Loss Prevention Department Doubles in Size in Five Years
Domino's Safety & Loss Prevention Department Doubles in Size in Five Years
Since Van Carney took over as Director of Safety & Loss Prevention in April 2013
the department has grown from seven positions to 14 covering 400 corporate
locations and 5,259 franchise locations.
With five Regional's, one Safety & LP Manager covering the 400 corporate stores,
one Specialist handling CCTV & Physical Security. Five covering the 5,259
franchise locations supported by two analyst for the franchise locations and an
audit team of one LP Audit Manager and three LP Audit Specialist. However some
cover both corporate and franchise locations.
Point is that Domino's has been very successful from both from a sales
prospective and LP development prospective.
Update
to Friday's Spotlight on Leadership Column on Mark Neapolitan
CLEAR President Curt Crum Recognizes CLEAR Executive Advisory Board Member Mark
Neapolitan
Creating Partnerships Making America's Stores Safer
Mark was a founding member of the Coalition of Law Enforcement and Retail
(CLEAR), and currently sits on the CLEAR Executive Advisory Board. With his
boundless energy and passion for this field, Mark is never short on ideas and
can be counted on to follow through with any task. Mark is always available to
utilize the vast network of law enforcement and loss prevention professionals he
has developed over the 44 year spam of
his
career. His work in the jewelry industry has been second to none, with
his leadership resulting in countless arrests of violent career criminals. We at
CLEAR are proud to have Mark as part of our team, as we continue to create
partnerships that make America's stores safe for customers and employees.
Curt Crum
President, CLEAR
Editor's Note: The Flu Bug Hits the Daily
Over the last month our firm was hit pretty hard with the bug that was sweeping
the nation. With missing two weeks and handicapped for two other weeks we
apologize for any deviation from our normal reporting. Leave it to say now that
we're all back and operating at full speed. Thanks for your patience.
Florida: Petty theft bill makes big stir in
Tallahassee
Steal a $300 pair of sunglasses in Georgia and you'll be charged with a
misdemeanor -- but lift those same shades in Florida, and it's a grand felony in
the third degree. Florida lawmakers on both sides of the aisle think that
punishment is too harsh for the crime and are lining up behind a House bill to
change it. "Stealing is wrong, but should stealing $300 worth of goods impact
your ability to secure employment after you've paid your debt to society?"
State Rep. Byron Donalds, R-Naples, explained why he sponsored the bill to
increase the threshold for felony theft from $300 to $1,000 - the first such
increase in decades. Besides raising the threshold for a felony theft charge,
House Bill 713 would:
● Raise the threshold for first-degree petit theft misdemeanors from $100 to
$500.
● Keep juvenile offenses from being used as priors in third-offense petit theft
cases.
● Require the third offense to be at least $500, occurring within three years of
the prior theft conviction, in order to be considered a felony.
news-press.com
Nordstrom family reportedly near take-private
offer
2017 Internet & Featured Jobs Report Postponed
- 'Special Report' Coming Monday March 5th
Last week's #1 article --
Universal Surveillance Systems Files For Chapter 7 Bankruptcy
According to public record, Universal Surveillance Systems (USS) has filed
for Chapter 7 bankruptcy in the Central District of California Bankruptcy Court.
USS is the
largest privately held loss prevention company in the U.S. Founded in 1995
by Adel Sayegh, USS is known for its Electronic Article Surveillance (EAS) tags
and systems that large retailers use to deter and catch shoplifters. They are
also a leading integrator of video surveillance systems, access control
(electronic lock) systems and radio frequency identification (RFID) systems. USS
boasts over 100 patents issued and pending, testifying to the company's spirit
of innovation.
Having a strong sense of social responsibility, USS has founded and continually
supports two non-profit organizations. One is
StopORC, an
organization dedicated to combating organized retail crime through education and
networking opportunities for loss prevention professionals nationwide. The other
is the USS
Foundation, which works to help and uplift disadvantaged children all across
the U.S. and abroad.
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All the News - One
Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality
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Agilence Wins Silver for Customer Service Department
of the Year at 2018 Stevie Awards
MOUNT
LAUREL, N.J., Feb. 26, 2018 -- Agilence, Inc., the leader in cloud-based
data analytics solutions designed to help retailers and restaurant operators
optimize sales, enhance promotion performance, and improve profits, today
announced that they have won the Silver Stevie® Award for Customer Service
Department of the Year at the 12th annual Stevie® Awards for Sales & Customer
Service.
"The success of our customers is at the core of what we do, and it's incredibly
exciting to have our 'customer first' mentality recognized with the Silver
Stevie® Award," said Catherine Penizotto, VP of Customer Success at Agilence. "I
am very proud of our team's efforts and accomplishments, and we look forward to
helping even more retailers and restaurant operators succeed in the future."
More than 2,500 nominations from organizations of all sizes and in virtually
every industry were evaluated in this year's competition. Winners were selected
from an international panel of judges consisting of more than
150
professionals in seven specialized judging committees.
"Our Customer Success team and their client-centric mindset are a driving force
in our company and industry," said Russ Hawkins, President & CEO at Agilence.
"We are honored to have won at the Stevie Awards, and will continue our
commitment to providing an exceptional customer experience throughout 2018."
Details about the Stevie Awards for Sales & Customer Service, and the list of
winners in all categories are available at
https://stevieawards.com/sales.
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Calibration Group Provides Free Hotline Posters for Schools
In
light of the tragic school shootings impacting communities across the nation,
the Calibration Group, LLC, had to act by providing schools with free hotline
posters designed to help students confidentially report information that may
help prevent future acts of violence.
"We understand active shooter situations are extremely complex problems, but one
thing we can do is provide schools FREE eye-catching posters that remind kids to
report their concerns," said Amber Bradley, owner of the Calibration Group.
"Peer pressure can be extremely difficult to deal
with for many students. The fear of being labeled a 'snitch' or even the fear of
being wrong can cause students to remain silent when they have concerns about
the behavior of other students. The recent school shooting in Florida has
inspired many citizens to find ways to help solve this horrific trend. We at
Calibration want to do our part, and hope that our contribution will help
prevent other horrific events from occurring in our schools," she said.
"These free hotline posters were in no way created to replace existing
information reporting programs that law enforcement or other groups may already
have in place," said David George, Managing Partner for the Calibration Group.
"They were designed to not only complement existing programs, but to accommodate
schools who may not have the resources to implement such an initiative on their
own."
Any school wishing to download the various
hotline posters for free created by The Calibration Group, LLC, can do so by
visiting
http://www.calibrationgroup.com
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Corporate America's "Loud Wake-Up Call" - Here it
is!
SEC Releases Updated Cybersecurity Guidance
Regulator Demands More Risk Disclosure, Better Insider Trading Policies
The U.S. Securities and Exchange Commission has released
revised cybersecurity guidance for publicly traded companies.
The guidance, approved unanimously by the commission on Tuesday, is meant "to
assist public companies in preparing disclosures about cybersecurity risks and
incidents," the
SEC
says.
"I believe that providing the commission's views on these matters will promote
clearer and more robust disclosure by companies about cybersecurity risks and
incidents, resulting in more complete information being available to investors,"
SEC Chairman Jay Clayton says in a statement. "In particular, I urge public
companies to examine their controls and procedures, with not only their
securities law disclosure obligations in mind, but also reputational
considerations around sales of securities by executives."
The new guidance sends a clear message to corporate executives that they must
take responsibility for cybersecurity.
"This guidance serves as loud wake-up call for all boards of directors to
determine who among them is a cybersecurity and risk expert, what role the
board is playing in governing cybersecurity risks, and how exactly the board is
managing these risks and responding to incidents."
Specifically, the guidance calls for companies to include a description of how
the board administers its risk oversight function for cybersecurity and how the
board engages with management on cybersecurity issues," he adds. "Just like with
Sarbanes-Oxley, the SEC is telling the board to figure out how they will govern
and oversee all risks, but most especially cybersecurity risks and incidents."
Expect More Guidance in Future
Expect the SEC to continue refining its cybersecurity guidance. govinfosecurity.com
Retail Cyber Intelligence Sharing Center (R-CISC)
Announces Date for Annual Summit
The Retail Cyber Intelligence Summit will be October 2 -3 in Denver,
Colorado
The Retail Cyber Intelligence Sharing Center (R-CISC),
the Retail ISAC, today announced the dates for its third annual Retail Cyber
Intelligence Summit.
The 2018 Retail Cyber Intelligence Summit will be October 2-3 at the Four
Seasons in Denver, Colorado. The annual event brings together more than 250
CISOs and their teams from the greater retail and consumer services industries -
including restaurants, hospitality, gaming properties, convenience stores,
consumer product manufacturers and more - to share best practices, gain insights
and, most importantly, network with other information security professionals to
build trust.
"The Retail Cyber Intelligence Summit addresses the key challenges and issues
facing strategic retail leaders and tactical practitioners at a critical time in
our industries. The conference also helps to build trust among companies, a
crucial component to successful intelligence sharing and bolstering our defenses
against bad actors," Suzie Squier, executive director of the R-CISC said.
The R-CISC will announce winners of its 2018 Peer Choice Awards at its Members
Gala, which takes place in tandem with the Summit.
2017 award winners included Target, MGM Resorts International, Walgreens
Boots Alliance, and Flashpoint, among others.
To review the limited sponsorship opportunities available for the solutions
provider community, reach out to
corey.nihlean@r-cisc.org to request a prospectus.
For more information and to register for the 2018 Retail Cyber Intelligence
Summit: http://summit.r-cisc.org/
r-cisc.org
The Home Depot Receives 2018 CSO50 Award from
IDG's CSO Magazine
HD's Info Sec Team Wins Award for their Role in Acquisitions
Attivo Networks, the award-winning leader in deception technology for
cybersecurity defense, announced today that The Home Depot® has been named an
honoree of a 2018 CSO50 Award from IDG's CSO Magazine. The company's growth
strategy involves active acquisition and the award recognizes The Home Depot
Info Sec team's successes in establishing visibility into the acquired
entities' networks to proactively understand vulnerabilities that may exist.
By creating a scalable security strategy across distributed subsidiaries, the
company is able to protect the integrity of networked environments to maintain
high customer confidence, customer loyalty and revenue generation intended from
these acquisitions. Visibility and identification of preexisting hidden
threats were achieved through the deployment of a Distributed Deception Platform
based on the Attivo Networks ThreatDefend Deception and Response Platform.
"We are very pleased to see The Home Depot Info Sec team being recognized for
their achievements and application of detection technology," said Tushar
Kothari, CEO of Attivo Networks. "This recognition is a strong validation of
the role that deception can play during acquisitions and as part of an in-depth
security defense."
globenewswire.com
Insider Enterprise Threats: User Activity
Monitoring
How Can User Activity Monitoring Help?
Investigative Methodology & Prosecution
Combating threats from inside an enterprise, however, is impossible if you're
not looking for them in the first place. Just as passing on a perimeter firewall
would be negligent in the face of outside hackers, so too would be skipping over
user monitoring. This may raise some complicated questions, but user
monitoring programs are necessary.
First, organizations should monitor employees' Internet behavior on a patterned
basis all the while looking for strange activity. Data analytics is helpful in
this regard. If you observe any outliers, such as connecting to unknown or
foreign IP addresses, those incidents should be flagged and reported. The
same goes for when employees log on remotely; if an accountant who never works
from home begins sending data requests in the middle of the night, something
might be awry.
Security teams should also watch for strange downloads and file transfers as
well - particularly for users who have access to PII and other sensitive
enterprise information (i.e. financial data or intellectual property documents).
As you investigate these incidents and pinpoint their causes, use this
information to improve your monitoring and analytics.
Volumes of activity can similarly provide valuable insight. It's
certainly true that some users may work remotely or visit strange IPs as part of
their job. But sudden or dramatic increases in that activity itself - like
excessive printing, file downloading, and after-hours access - should set off
alarm bells.
User monitoring still carries over to after an employee's departure. In
addition to "freezing" old accounts (so login attempts won't work), place flags
on old credentials as well. Employees who are laid off or terminated may choose
to sell their usernames and passwords online or attempt to sabotage company
systems from afar. Such incidents should be detected immediately.
Of course, all of this monitoring isn't too helpful without rapid-response
capabilities. Being able to quickly terminate IP connections, lock down
accounts, and end file transfers mid-execution are all essential to not just
detecting - but preventing - insider threats in real time.
Further, it's critical to document any insider threat evidence collected
through this monitoring. In order to prove an employee to be an insider
threat - and even to prosecute them in a court of law - there needs to be clear,
meticulously-kept evidence. This is another value added by monitoring.
So, remember: as with most cyber security threats faced by a modern enterprise,
threats don't just need to be identified and flagged; they need to be quickly
and aggressively combated by the entire organization itself. It's just another
part of a comprehensive security posture.
tripwire.com
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4 Fraud Management Approaches Every Merchant
Should Consider
It's not surprising that online merchants have adopted multiple
approaches to managing fraud risk, from completely in-house fraud review
processes to third-party solutions for fraud prevention in ecommerce.
Perhaps the most straightforward way to tackle this risk is to
build and operate an in-house team of analysts
as well as internal software tools to automate some of their workflow. This
team usually includes at least one developer whose job it is to help build
simple rules which automatically reject suspicious orders based on certain
criteria.
A second approach is to use
third-party case management tool
to augment an in-house fraud team. These tools give a risk score for every
order, and internally set thresholds, and then determine which orders are
accepted or declined. For "iffy", less clear-cut orders, the manual review
team decides.
There's a more hybrid approach to fraud management which leverages an
external fraud review service in addition to a team of in-house analysts.
In this setup, the in-house team handles most orders, but offloads more
challenging ones (like high risk categories such as gift cards) to an
external review service.
Of course, merchants could
completely outsource their fraud management
and submit all orders to a third-party fraud management service. The beauty
of this approach is its scalability - the more orders come in, the more get
sent to the fraud review service.
minutehack.com
Online subscription retailers face tougher
regulation
Gone are the days when companies could require their customers, who signed
up for an auto-renewal subscription online, to make a phone call or fill out
a form and send it in the mail to cancel an auto-renewal subscription.
Beginning July 1, California's ARL requires companies that offer
auto-renewal subscriptions online must also allow for cancellation online.
Additionally, California and several other states require that companies
offering recurring subscriptions longer than 30 days, such as an annual
subscription, notify those customers 30 to 45 days in advance of the
auto-renewal-reminding them that the company will be renewing the
subscription. While this requirement isn't new, oftentimes companies are
unaware of it.
digitalcommerce360.com
Walmart previews first portion of revamped
website
Report: Amazon launches OTC house brand |
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Michigan Regional Organized Crime (MiROC) Association holding ORC Seminar March
8
MiROC's 2018 Organized Retail Crime (ORC) Seminar is a one day event expected to
bring together nearly 150 attendees comprised of law enforcement, ORC retail
investigators, and personnel from county prosecutor's offices throughout
Michigan.
Topics
● Information about ORC law
● ORC's impact on the community
● How to investigate and prosecute ORC
● Intelligence building and analyzing
● Case examples
● Networking opportunities with active ORC task forces and investigators, who
can provide assistance and insight as to their success.
The deadline to register is March 2, 2018.
Learn more here |
California Highway Patrol Cargo Theft
Interdiction Program arrests Organized Theft Crew; $1 Million in merchandise
stolen
On
Feb. 22, 2018, the California Highway Patrol, Cargo Theft Interdiction Program (CTIP),
served search warrants at 5 locations in Los Angeles County. The warrants were
the result of a 7-month investigation of an organized commercial burglary and
cargo theft crew, comprised of more than 15 suspects. The suspects involved are
responsible for numerous thefts resulting in a loss of hundreds of thousands of
dollars.
At night, members of this theft crew would cut holes into commercial warehouse
doors to access merchandise inside the warehouse, often times loading stolen
product into vans. During the day, the crew would utilize several vehicles and
travel through industrial areas looking for merchandise to steal. With several
suspects acting as lookouts, others load as many boxes of clothing, shoes,
cosmetics, and electronics into a van, and flee with several thousand dollars of
merchandise each theft.
It is believed this crew is responsible for stealing in excess of one million
dollars worth of various cargo. Fifteen arrests were made on February 22, 2018,
and more are anticipated. Cargo theft investigators recovered about half of a
million dollars in stolen cargo.
oc-breeze.com
Hamilton men scammed local Sam's Clubs out of
$50K of rewards points
Two Hamilton men with the same last name have been charged with scamming
southwest Ohio Sam's Club stores out of more than $50,000 worth of fraudulently
acquired cash rewards points. Joshua C. Leavell, 25, and Cabel D. Leavell III,
59, also have been accused of generating more than 750 fraudulently refunded
AutoZone gift cards.
The conspiracy case filed by bill of information in Dayton's U.S. District Court
alleges that the men accessed internet websites and social media pages to steal
identities "to improperly purchase Sam's Club Plus Member 'cash rewards'
accounts, account numbers, and account passwords at discounted prices." The men
traveled to various Sam's Clubs in southwest Ohio and elsewhere to illegally use
the "cash rewards" points to purchase large quantities of iTunes gift cards,
according to the bill. The document said the defendants would log onto members'
rewards accounts at self-checkout kiosks to complete illicit retail
transactions.
whio.com
Anchorage, AK: 17 arrested at Walmart in APD's latest
'retail blitz'
A couple Anchorage police say tried to leave a discount store with a stolen nail
gun and a man who allegedly tried to drive off in a stolen car were among more
than a dozen people arrested this week, in APD's most recent one-day "retail
blitz" to deter shoplifting. A total of 17 people were taken into custody during
the Wednesday operation at the Walmart store on DeBarr Road, police spokesman MJ
Thim said in a Friday statement. Store security worked with undercover members
of APD's Investigative Support Unit and Community Action Policing Team to pick
up suspects in "various crimes including theft and drugs."
Wednesday's arrests follow a model from Outside law enforcement first employed
by APD in December to make half a dozen arrests at the Abbott Road Fred Meyer.
Officers characterized the sweep as an attempt to combat increasing levels of
shoplifting, as well as greater violence employed by shoplifters.
Alaska State Troopers used similar tactics to arrest nine people at the Wasilla
Fred Meyer on Jan. 26,including seven adults and two juveniles all charged with
theft.
ktva.com
Elko, NV: Former Walmart employee charged in
$3,700 theft of merchandise
A former Walmart employee was arrested Thursday on charges of burglary and grand
larceny after allegedly stealing more than $3,700 worth of cellphones and other
electronics from the store. A police report describes store video and witness
descriptions of a male and female entering the store at about 6 a.m. Jan. 17,
taking the items and removing them through the garden center where a cut lock
and chain were found. One of the employees recognized Delaney L. Petersen, as a
former co-worker. Video also shows the male opening locked cabinets containing
cellphones and computer tablets. Items from the cases were apparently placed in
a duffel bag taken from the sporting goods department and then moved to the
flower patio in the garden center.
elkodaily.com
Dearborn, MI: Police seek 2 men who stole $4K in video
games
Logan County, PA: Vape store Burglars steal over $2,000 in
merchandise
Gastonia, NC: Woman charged with Felony shoplifting after
being busted at Kohl's in $400 jewelry theft
Collier County, FL: Ulta Shoplifter charged with Grand
Theft; identified by her Ulta Loyalty card
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Shootings, Brawl & Deaths
Charlotte, NC: Shooting Scares At Area Malls
Heighten Fear
Police
responded to calls about possible shooters at two Charlotte-area malls Saturday
night. No one was hurt in either of the incidents, but these events follow in
the wake of the school shooting in Parkland, Florida, and have people feeling
unsafe - and even fearful - in public places. Charlotte-Mecklenburg police
responded to a shots-fired call at Northlake Mall. According to a CMPD
statement, no one was injured, but shots were fired outside of the mall. A
17-year-old has been arrested and charged in connection with the incident.
Mass panic ensued after false reports of a shooter in the Concord Mills Mall.
According to Concord police, it was a false call - no shots were fired, no guns
were found and no one was injured. But videos on social media show shoppers
running towards mall exits and taking cover.
charlotteobserver.com
Charlotte, NC: Teen arrested after shots fired outside of
Northlake Mall
Police said a teenager with a handgun was arrested after shots were fired
Saturday night outside of Northlake Mall in north Charlotte. Police responded to
the mall just before 9:30 p.m. and found there were no victims.
wsoctv.com
Chattanooga, TN: No evidence of shots fired during brawl
at Hamilton Place Mall
Chattanooga police have confirmed that a fight broke out at Hamilton Place mall
Saturday evening, but they have found no evidence shots were fired. Chattanooga
Police, Rob Simmons said witnesses described an argument and then shots fired
shortly after 6 p.m. outside the department store. No victims were found, but
police swept the scene to gather evidence and will be examining security footage
to identify any suspects.
timesfreepress.com
Update: Suspect in Hamilton Place Mall brawl has been
Identified
Colonie, NY: Scare prompts brief lockdown at
Colonie Center
Police responded to Colonie Center just after 5 p.m. Sunday for a report of
shots fired near the food court. Police said 33-year-old Trashalla Gillbey of
Schenectady had a dispute over a missing cell phone, began yelling, and
indicated he had a gun. Police say Gillbey struck a kiosk several times, making
people think shots had been fired.
wnyt.com
Rockford, IL: Man shot & killed outside CherryVall Mall
The Winnebago County Coroner identifies the man who was shot and killed outside
of the CherryVale Mall Friday afternoon. 31 year old Ricky Smith of Dekalb is
said to have been shot in an SUV near the Macy's entrance on the south side of
the shopping center. Around 4:30pm on Friday, Cherry Valley Firefighters were
the first responders to arrive, where they found a wounded victim inside a navy
blue Hyundai SUV.
mystateline.com
Los Angeles (Westmont), CA: Armed suspect shot,
killed by Police Officers at Marijuana dispensary
The incident started when the Los Angeles Police Department responded to a
burglar alarm at the business in a strip mall around 7:30 a.m. Three officers
responded and said they found a suspect at the scene who was armed with a
handgun. A confrontation ensued and the officers shot the suspect.
abc7.com
Lenox, GA: 1 man shot outside Dollar General
Lenox Police said Sunday that they responded to a shooting at the Dollar General
on South Robinson Street around 4:30 p.m. Sunday. Police said they found that a
man was shot in the chest, but police did not believe his injuries were
life-threatening. The Lenox Police Chief said the shooting was a drive-by, but
they haven't verified what kind of car the shooter was in. Police said somewhere
around 20 shots were fired. According to police, 25 to 30 people were in and
around the store when the shooting happened.
newschannel10.com
Robberies & Thefts
Fremont, CA: Suspect Arrested For Robbery, Sexual
Assault at Party City store
The case began when police got a call at about 8:50 a.m. about an Armed Robbery
and sexual assault at the Party City store at 39210 Fremont Hub. A man entered
the store shortly before the business opened. Police said he was armed with a
handgun and held two female employees at gunpoint while he sexually assaulted
them. The suspect has been arrested.
cbslocal.com
Queens, NY: 3 Employees zip-tied in Dollar
General Armed Robbery
Three employees were zip-tied Sunday morning in a robbery at a Dollar General
store in College Point, Queens. Two suspects walked into the store with
firearms, forced two employees into a restroom, and made the manager open the
safe, police said. They took $1,000, and also took some scanners and a cellphone
from an employee, police said.
cbslocal.com
Sentencings
Mays Landing, NJ: Man Gets Life Term in 2016
Slaying at Outlet Mall
Fifty-six-year-old Luis Maisonet was convicted in December of murder, aggravated
assault and weapons offenses. Authorities said he shot 26-year-old Christopher
Romero several times in September 2016 at a skate-wear shop in The Walk, then
later turned the gun on himself, inflicting critical injuries. Prosecutors in
Atlantic County said Maisonet won't be eligible for parole for 65 years.
usnews.com
4 Men Indicted in Burglaries at Gun Shop, Pharmacy
A federal grand jury has indicted four Lancaster men in connection with the Jan.
17 burglary at a Palmyra gun shop and Lebanon pharmacy. The defendants are
accused of breaking into the Medicine Shoppe in Lebanon, stealing various
medications including cough syrup with codeine. They then are accused of
breaking into Horseshoe Pike Gun Shop in Palmyra, stealing 12 handguns, said
U.S. Attorney David Freed.
pennlive.com
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AT&T - Middletown, OH - Robbery
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Bike shop - San Antonio, TX - Burglary
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C-Store- Topeka, KS - Armed Robbery
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Circle K - Stanislaus County, CA - Armed Robbery / 2x in 2
weeks
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Consignment - Bon Air, VA - Burglary
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Dollar General - Queens, NY - Armed Robbery
●
Dollar General - Robertsville, MO - Burglary
●
Dollar General - Villa Ridge, MO - Burglary
●
Dollar store - Shirley, NY - Armed Robbery
●
Domino's - Colonie, NY - Armed Robbery
●
Electronics store - Eggertsville, NY - Armed Robbery
●
Gas Station - Mill Valley, CA - Armed Robbery
●
Jewelry store - Jefferson City, MO - Burglary
●
Laundromat - Adams County, PA - Burglary
●
Liquor Store - Tulsa. OK - Armed Robbery/Suspect shot
●
Marijuana Dispensary - Los Angeles, CA - Burglary /
suspect shot& killed by Police
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Sears - Hampton, VA - Burglary
●
Speedway - Yaphank, NY - Armed Robbery
●
Tops Grocery - Erie, PA - Armed Robbery
●
Vape store - Logan Township, PA - Burglary
●
7-Eleven - Suffolk County, NY - Armed Robbery/ employee
injured
●
7-Eleven - San Diego, CA - Armed Robbery
●
7-Eleven - San Diego, CA - Armed Robbery
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Daily Totals:
•
14 robberies
•
9 burglaries
•
2 shootings
•
1 killing
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Nick Newman promoted to Manager of Safety - Team USA for Domino's
Prior to his transition into the Team USA Safety Manager role, Nick was
responsible for the development and implementation of corporate safety programs
for Domino's Supply Chain Centers in the East, Canada, and PFS regions. Nick has
over 10 years of safety experience and holds a Bachelor's in Occupational Safety
and Fire Science from Madonna University. He is also certified through the Board
of Certified Safety Professionals as a CSP. |
Nathan Cook promoted to Central Region LP Specialist for Domino's
Nathan joined Domino's as a delivery expert in 1994 and was promoted to Area
Supervisor in 1997. Nathan later became a franchisee, owning 3 stores in St.
Louis for 6 years. In his most recent role, Nathan served as a District Manager
for 12 years where he supervised five high security stores for franchisee Mark
Ratterman. |
Dan Fullerton named Regional Loss Prevention Manager for Family
Dollar |
Submit Your New Hires/Promotions or New Position |
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Featured Job
Spotlights
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VP of Loss Prevention
Anaheim, CA
The Vice President is responsible for the strategic planning and execution of
the company's Loss Prevention program across more than 400 stores nationwide,
and ecommerce. Reporting to the CFO, this position has overall leadership
responsibility for leading the charge in driving shrink reduction...
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Director of Loss Prevention
Harrisburg, PA
The Director of Loss Prevention assesses and mitigates both external and
internal security related risks for the organization through the development and
management of policies, procedures, programs, systems, and to conduct internal
investigations into, fraud, abuse, or other misconduct...
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Senior Market AP Manager- Southern California
Burbank, CA
This Senior Market Asset Protection Manager contributes to REI's success by
supporting improved profitability for the co-op through reduced inventory
shrinkage, improved margin, reduced Workers Comp and GL claims and premiums,
retail and supply chain management...
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Regional LP Investigator - 10 Positions Nationwide
LA/San Diego/Northern CA/Central CA/Phoenix
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution...
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Regional LP Investigator
- 10 Positions Nationwide
Houston/Texas Border/Chicago/Boston/Miami
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution...
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Manager, Asset Protection Data and Analytics
Raleigh, NC
Victra is the leading exclusive, premium retailer for Verizon with a mission of
connecting technology to life in the most trusting and profitable way. As the
Asset Protection Data & Analytics Manager, you will direct teams to identify,
develop, implement, and maintain programs, processes, and training related to
our AP structure including Field and Store Point-of-sale exception reporting,
Inventory Adjustments, Investigations, and Store Assessments...
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District Loss Prevention Manager
Portland, OR
DICK'S Sporting Goods is seeking an experienced multi-unit Loss Prevention
manager for our Portland, OR district. Leaders in our organization are
passionate about supporting the True Athlete in everything we do!
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Market Asset Protection Manager - Northern WI
St. Charles, IL
The individual selected for this position works collaboratively with Market
Directors and Store Directors to support a Culture of Safety and 200%
accountability. This position ensures the execution of programs surrounding the
safety of people, the security of assets, compliance with internal and
regulatory standards and the prevention of shrink within the assigned market,
thru root cause analysis, deployment of solutions that protect the assets of the
organization and audit to determine the effectiveness of the initiatives as
designed...
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Featured Jobs
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5 Ways to Become a Leader -- Fast
If you're not already a leader, have you ever imagined yourself becoming one? If
you haven't made the plunge because you're not sure where to start or how to
chart your own path to leadership use these five steps to become a leader, and
fast.
Create a mantra
How Can You Tell Someone has True Leadership
Skills? This Legendary Football Coach Nails it With 1 Brilliant Sentence
A profound quote by Green Bay Packers head coach, Vince Lombardy, still rings as
true as ever today. "I don't necessarily have to like my players and associates
but as their leader I must love them...." Here's how we all can embrace love as
a leadership strategy.
Love is all you need
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Last week's #1 articles --
6 Leadership Lessons from George Washington
America's first president can share with any leader a few lessons on how to be a
great leader and always push for success. Here's how to be a better leader in
six short lessons.
Always keep pushing
8 Team Building Activities Your Employees Will
Love
Employee Engagement is an investment. When you show your team a level of
engagement and appreciation, your employees' performance will be sure to rise.
Here are great team building activities sure to improve team collaboration and
communication!
Get Hopping |
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Submit Your Group LP
Selfie Today!
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Energy is the primary force behind success and without it mediocrity or failure
is almost guaranteed. The ability to move things forward and influence change
requires energy and there's a direct correlation to the amount of it and to the
degree of success. It's great to start off energized and gung ho about a project
or initiative, but it's critical to maintain the energy thru to completion. As
one senior executive has said, "there's no bad plan -- it's always a matter of
execution" and execution is all about energy. So when you think you've lost your
energy, take a break, do something different, and give your mind a chance to
re-energize. Because the worst thing you can do is to try to execute without it.
Just a Thought,
Gus
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