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February 23, 2012 SUBSCRIBE

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San Diego's Organized Retail Crime Association's conference led to the successful apprehension of the "Box Stuffer Crew" In the LPNN interview last week at LAAORCA, San Diego's police detective Dave Iorillo and Jake Wilson, an Area Loss Prevention Manager with a major retailer in Southern California who initially made the connection, did it at one of San Diego's ORC meetings. This proves the value of these ORC Associations that have been popping up all over the country. With eight currently operating and Colorado recently organizing one, the trend will hopefully continue. Get involved and network with your local law enforcement officials as partnerships are the key to success.

U.S. House lawmakers send letter to the FTC "urging" them to "look further" into facial recognition technology. "Currently, there are a number of companies that have implemented both facial recognition and facial detection technologies for the stated purpose of enhancing the user experience," the House lawmakers wrote in their letter. "We are deeply concerned about how the use of these technologies impact the level of protection for consumer’s [sic] personal information." As a number of retailers are now using facial recognition technology for a number of reasons including Loss Prevention this increased attention could bring regulations or worst case even new laws. Interestingly enough it's the internet world's usage that's caused the stir (ie. Google and Facebook). (Source

New NFC-Based Chip From INSIDE Secure Protects Luxury Goods from Counterfeiters and Cloners INSIDE Secure introduced the VaultIC 160, a memory-enriched NFC-based security solution designed for embedding into high-end consumer or industrial products that are often targeted by counterfeiters and cloners. This increased memory allows the consumer goods vendor, or any other supplier incorporating the chip into their product, to store product-related information on the chip such as pictures, recipes, customs forms or manufacturing history. (Source

Identity fraud increased 13% in 2011 and claims 11.6 million victims with mobile device and social media-related fraud accounting for a large percentage of the increase. The number of identity fraud incidents continues to rise, according to the latest report from Javelin Strategy & Research and co-sponsored by Wells Fargo & Company. "The report found that the out-of-pocket costs to consumers who are victims of identity fraud have been declining. Also, more fraud victims reported that their cases were resolved in 2011, demonstrating that progress has been made in the fight to prevent and reduce fraud." (Source

Sears to spin off its smaller Hometown and Outlet stores, some hardware stores, and sell 11 stores to General Growth Properties. Of special note here is that the Sr. VP and President of Hometown Stores, Will Powel is a former Loss Prevention executive. (source

Research from the Institute of Customer Service (ICS) reveals that retailers with better customer service post stronger sales results The most recent report analyzed the relationship between service excellence and retail sales performance over Christmas, demonstrating for the first time a direct correlation between the two. (Source

What a role reversal - Chinese writers double their claim against the American for selling pirated goods - on the Apple app. store. A group of Chinese writers has nearly doubled the amount of compensation it is seeking from Apple in a lawsuit that alleges the U.S. tech giant has been selling pirated versions of the authors' works on the company's App Store. (Source

Obama administration will be announcing a new Privacy Bill of Rights for online retailers that may extend well beyond The U.S. White House will push for online businesses to adopt new privacy codes of conduct, including consumer rights to control what information websites collect about them and a right to see what data is being collected, officials there said. (Source

The FBI is investigating a rash of organized cargo food heist in 2011 amounting to $800,000. The FBI found a common thread to the scam: drivers and dispatchers with foreign accents, fake trucking company records and loads of meat that never showed up. The thieves convinced transportation companies they were experienced haulers who could truck beef, pork and cheese from Texas, Idaho and Kansas facilities and drive them to their destinations, according to an ongoing FBI investigation. A federal search warrant affidavit said the men — who made off with nearly $800,000 worth of food last year — also hit plants in Jerome, Idaho; Holcomb, Kan.; and Madison, Neb. By the time frantic freight brokers called about their missing shipments, the unidentified thieves were long gone. (Source

C-Store chain adopts video interviewing technology to "see and hear" applicants before committing to a live interview. With technology leading the way this relatively small company, who was getting 16,000 applicants a year, decided to start pre-interviewing using video technology. The net result is faster hires and a significant savings of time and money, the technology provider reported. This method will one day be the norm in the very near future. (Source

Quarter same store sales results

Target up 2.2% with total revenue up 3.3%
Winn-Dixie up 2.5% with total sales up 2.3%
Kohl's up 2% with total sales up 4.5%
Safeway up 1.5% excluding fuel, with sales up 6.2%
Sears down 4.1% & Kmart down 2.7% with total revenue down 4%



Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Coming in February
Kelly Gorman
Vice President LP

Know about an event we should feature here?
Let us know.

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

Watch for our article the day after each event!

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


2012 Retail
Loss Prevention

September 12, 2012
International Centre


2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.


Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here


LAAORCA - 3rd annual conference Feb 16th, 2012 - "The greatest crime spike in our lifetime" may be at the door in California

Last week's Los Angeles Area Organized Retail Crime Association's conference was a great success with over 1,000 in attendance. The opening ceremony and speaking dignitaries were certainly impressive and showed the City's commitment to the program. All of the dignitaries spoke to the importance of retail partnerships with the Los Angeles area law enforcement community, especially in light of recent state budget problems and the new legislation AB 109. AB 109 will move tens of thousands of inmates from overcrowded state prisons to local facilities and may increase the number of non-serious convicts being electronically monitored and released on work furloughs rather than housed in state prisons. One District Attorney's Office is establishing a plan to limit the number of non-serious convicts who actually receive jail sentences, thus allowing these criminals back in the general population and possibly impacting crime rates. The LA County District Attorney Steve Cooley has actually predicted that we may see "the greatest spike in crime in our lifetime."

Started in 2009 by Captain Bill Williams and coordinated by Detective Kent Oda, for the last three years the LAAORCA conference and meetings have brought together hundreds of LP professionals and their law enforcement counterparts from over 87 additional municipalities in Southern California. The educational sessions and topics hit a broad range of subjects, all of which were designed to educate and unite the public law enforcement community with the retail LP community. Senior retail LP executives from all over the country were in attendance and most major ORC leaders were there as well.

Joe LaRocca, Senior Advisor for the retail industry and for the National Retail Federation also addressed the group and spoke on the increasing ORC activity nationwide and the development of the ORC efforts throughout the retail community. He continued by challenging the group to be aware of the exposures that technology is creating and how technology is changing and impacting every retailer.

The LPNN was there throughout the conference and we'll have the entire opening ceremony and all of the speaking dignitaries along with a couple of sessions published starting next week. Additionally we took the opportunity of filming three other segments - one with the leaders of LAAORCA and two panel discussions with seven major retailers' ORC leaders. Stay tuned as we release the publishing dates next week. Below is the order of release of the videos from the opening ceremony and sessions LPNN filmed.
Councilmember Dennis Zine, Third District, City of Los Angeles
Assistant Chief Michel Moore – Office of Special Operations, LAPD
Steve Cooley, District Attorney of Los Angeles County
Sheriff Leroy Baca, Los Angeles County Sheriff’s Dept.
5. Captain III Bill Williams – Commanding Officer, Commercial Crimes Division, LAPD & LAAORCA Law Enforcement Co-Chair
George Torres – CVS, & LAAORCA Retail Co-Chair
Chief Sergio Diaz, Riverside Police Department
8. Organized Retail Crime, A National Perspective
Joe LaRocca, Senior Advisor, Asset Protection - National Retail Federation
9. Black Market Billions: How Organized Retail Crime Funds Terrorists
Hitha Prabhakar, Bloomberg TV Correspondent and Book Author
10. Online Investigative Strategies – Chronic External Crimes
Scott Sanford, Dir. Of Investigations & Training, Barnes & Noble
Moderator: Gwen Rodgers-Lee, Director, American Express
11. Retail Loss Prevention & Asset Protection; So, what do we do?
Suni Shamapande, Divisional VP Loss Prevention, Sears Holdings Corp


Here's Tom Arigi, Senior VP of Loss Prevention with National Stores at last week's LAAORCA conference. 

The LP News Network

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Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Vector Security, Inc. Hires Ray Masavage as Senior Network Sales Engineer, National Accounts Division

New Position Underscores Company’s Commitment to Expand IP
and Networked Video Services

Gainesville, VA (February 22, 2012): Vector Security® has hired Ray Masavage as Senior Network Sales Engineer in its National Accounts Division, signaling the company’s intention to further expand its expertise in IP and Networked Video Services.

In his new capacity, Masavage works with the company’s National Account Managers to help customers capitalize on their security investment by determining best value IP alarming, networked video and Physical Security Information Management (PSIM) solutions.

Masavage, a graduate of Rutgers University, has worked for more than 20 years in the systems engineering field, primarily in the data communications industry. With a varied background in Federal Government contracting, including a stint as Network Operations Manager for the Defense Information System Agency ATM next generation network, Masavage, in 1995, transitioned into private industry with 3Com Corporation to provide specialized network presales engineering to advance government and commercial sales for end-user, and channel organizations.

In 2005, he moved into the IP video surveillance industry as a senior sales engineer for enterprise video at GE Security and then as a software product manager for Lenel, where he managed thirdparty relationships for IP video and PSIM to include alarm interfacing and integration, with an emphasis on Building Automation Systems (BAS) integration to enhance security situational awareness and lower facility utility energy costs.

"There are not many people who have the degree of experience and tenure Ray has in the industry, literally from its infancy to the maturation points we see today,” said Jim Rao, Director of Video Technologies for the National Accounts Division at Vector Security. "Over the past several years, our customers have been bombarded with new video technologies from a variety of channels. Ray can help them sort through their options and make the right short- and long-term choices --all with an eye to the future."

"What seems like a great decision today can hinder long-term video solutions," said Masavage. "Vector Security is open to researching vendor technologies to deploy best-fit products to maximize our customers’ security investment. I look forward to helping maintain that commitment in my new position."

Share Your Thoughts

Job Opening




Zone Asset Protection Mgr 7-Eleven, Inc Multiple 7-Eleven, Inc
Zone AP Specialist 7-Eleven, Inc Multiple 7-Eleven, Inc
Asset Protection Manager Walmart Multiple Walmart
Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue
Exec Team Leader - AP Target New Mexico Target
Exec Team Leader - AP Target Albuquerque, NM Target

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Be the first "Employer of the Month"


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Sears Annapolis, MD Sears Holdings Corp.
Loss Prevention Mgr Kmart Webster, MA Sears Holdings Corp.
Loss Prevention Mgr Kmart Milford, CT Sears Holdings Corp.
Loss Prevention Mgr Kmart Ephrata, PA Sears Holdings Corp.
Loss Prevention Mgr Kmart Monroe, MI Sears Holdings Corp.
Loss Prevention Mgr Kmart Virginia Beach, VA Sears Holdings Corp.
Loss Prevention Mgr Kmart Flint, MI Sears Holdings Corp.
Loss Prevention Mgr Kmart Franklin, PA Sears Holdings Corp.
Asset Protection Mgr All Facilities Arcadia, FL Walmart
Asset Protection Mgr Sam's G1 Victoria, TX Walmart
Loss Prevention Mgr Macy's Lithonia, GA Macy's
Loss Prevention Mgr Macy's Brockton, MA Macy's
Loss Prevention Mgr Macy's Manhasset, NY Macy's
Asset Protection Mgr Cabela's Edmonton, AB, Canada Cabela's
District LP Mgr JC Penney Aurora, CO JC Penney
Sr Loss Prevention Mgr JC Penney Henderson, NV JC Penney
Sr Loss Prevention Mgr JC Penney San Jose, CA JC Penney
Regional LP Mgr Dollar General Little Rock, AR Dollar General
Regional LP Mgr Dollar General Michigan Dollar General
Asset Protection Mgr Home Depot Kansas City, MO Home Depot


Ray Masavage was named Senior Network Sales Engineer for Vector Security National Accounts.
Andy Flores was named Regional Asset Protection Manager for American Apparel.

Post Your New Job or Promotion! Click Here

How Do You Give the Boss Feedback Without Sounding Like a Suck-up? Ever wanted to tell your boss they did a nice job on their presentation? Afraid it will seem like you just want to get on their good side? David Selinger, CEO and Cofounder of RichRelevance, answers this business question. (Be sincere)

How Do You Give Difficult Feedback To a Team Leader?
Sometimes it's hard to tell your team leader that their new idea just isn't as amazing as they think. Denys Resnick, Director of Strategy Programs at Nine Sigma Inc. answers this business question. (Tell them)
How Do You Give Difficult Feedback To a Team Leader? After watching Denys Resnick's video, check out this video by Joel Peterson, Chairman of JetBlue and Founder of Peterson Partners. He'll answer the same, tough question. (Part 2)

Why We Don't Always Tell the Truth
From experience, there are three fundamental concerns that cause people to shade the truth, either consciously or not. Being aware of these "lying triggers" can sometimes help to improve communication and reduce the feelings of mistrust. (You're not Pinnochio)

Share Your Thoughts


Energy is the primary force behind success and without it mediocrity or failure is almost guaranteed. The ability to move things forward and influence change requires energy and there's a direct correlation to the amount of it and to the degree of success. It's great to start off energized and gung ho about a project or initiative, but it's critical to maintain the energy thru to completion. As one senior executive has said, "there's no bad plan -- it's always a matter of execution" and execution is all about energy. So when you think you've lost your energy, take a break, do something different, and give your mind a chance to re-energize. Because the worst thing you can do is to try to execute without it.

Just a Thought,
Gus Downing


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