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February 21, 2012 SUBSCRIBE

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Darian Griffin
was named Division Loss Prevention Manager for Ralphs Grocery Company. Prior to his job with Ralphs, Darian worked for 13 years with The Paradise Shops as the Managing Director, Operations & Loss Prevention; Director, Operations & Loss Prevention; and the Regional Loss Prevention Manager. Congrats Darian!
Don Morisette was promoted to Michigan Division Loss Prevention Manager for Kroger. Don started his career in the grocery industry in 1976 as a clerk and worked his way up to Store Manager for 23 Supermarket in 1984 in Flint, MI. In 1996, Kessel Foods purchased 23 Supermarkets where Don continued to work as store manager. Kroger’s then purchased Kessel Foods in January 2000 and Don was transferred to store 409, Grand Blanc MI., where he stayed for 6 ˝ years. He achieved top ten sales improvement and top ten EBITDA three years in a row, 2002, 2003, 2004. Then he was transferred to store 419, Flushing MI., in 2006 where he stayed for 2 ˝ years. He was then promoted to Human Resource Coordinator in 2008. Congrats Don!

Kroger continues to build their ORC effort by adding two new investigator positions and staffing a Financial Crimes Investigator specifically focused on ORC.

February sees lots of cuts and one VP of LP job elimination at Ascena. With Sears, Lowe's, Sports Authority, Big M, Blockbuster Video, and a few others cutting LP budgets. It's been a rough February.

The LP News Network shot 21 segments last week at the Los Angeles Area Organized Retail Crime Association's 3rd annual conference. One of which is an exclusive interview with the San Diego Detective who successfully managed the investigation that led to the bust of the "Box Stuffer Crew" for $6.4 million, which is probably the biggest ORC case in the retail industry in 2011. Stay tuned as we release these episodes starting tomorrow.

Sweethearting is accounting for 40% of total shrink in U.S.'s $200 billion a year problem across all industry segments. The study conducted by three university professors, which will appear in next months Journal of Marketing, shows 67% of respondents had taken part in sweethearting in the past two months alone and that many employees were motivated by the prospect of receiving better tips and similar deals at the customer's place of business, according to a statement issued by Michigan State University. (Source

Since 1992 the NBA has confiscated $369 million in counterfeit NBA goods. And Homeland Security and local law enforcement are gearing up in Orlando for the upcoming All-Star NBA game and will be monitoring the vendors as they did in Indianapolis at the Super Bowl. (Source

Nordstrom is doubling its investment in e-commerce. Nordstrom also plans to hire another 400 employees to staff its online businesses. Thirty percent of capital spending, or nearly $1 billion dollars will be spent to support e-commerce over the next five years. (source

Louisville Police have arrested a suspect in tri-state robberies of Target stores. Keith Rowland has been charged with robbery in connection to robberies in Kentucky, Ohio and Indiana. Rowland is believed to have stolen $5000 from Target over the last 3 months, and injured 2 Loss Prevention Associates. (source

Walgreens Bandit being sought in several pharmacy robberies Colorado. Colorado Springs Police are seeking the identity of the Walgreens Bandit who has hit 5 stores this month, no one has been injured and no weapon has been seen by store associates. (source

North Carolina man arrested with $700 in foil wrapped DVD’s Winters took the time to wrap up his DVD’s and Blu-ray discs he was stealing from the Wal-Mart in Raleigh but something went wrong with his plan. Winters now faces larceny by anti-theft device and resisting arrest charges, being held on a $15,000 bond. Winters was on parole for 2nd degree burglary. (source

Elaborate way of stealing diesel fuel from a BP station in Tampa. Hundreds of gallons of diesel fuel had already been siphoned from an in-ground tank. The van was equipped with a plastic bladder and a battery operated pumping station. Upon the arrival of a Deputy, the group of thieves took off in another car. (source

Puma investigates shootings at factory protest in Cambodia. It is unclear if Police officers opened fire on protesters outside the Kaoway Sports factory, in Svay Rieng province. According to reports, more than 6,000 workers were throwing rocks at the factory in protest of unfair working conditions. Puma officials and representatives of Cambodian NGO CLEC are on their way to visit one injured employee who has been hospitalized in Phnom Penh. (source

4th Quarter same store sales results

Saks Fifth Avenue Q4 reports same store sales up 7.7% with revenue up 7%, with Saks Direct (online) up 21%
Home Depot Q4 U.S. same store sales up 6.1% with revenue up 6%
Barnes & Noble Q4 same store sales up 2.8% with revenue up 4.2% with their Nook business up 38%
Wal-Mart Q4 U.S. namesake same store sales up 2.1% with net sales excluding membership fees from Sam's Club was up 5.9%


Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Coming in February
Kelly Gorman
Vice President LP

Know about an event we should feature here?
Let us know.

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

Watch for our article the day after each event!

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


2012 Retail
Loss Prevention

September 12, 2012
International Centre


2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.


Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here


ORC Ring-leader gets 5 years in prison and ordered to pay $170,000 in restitution. 42 year-old Renton, WA., man who led an ORC ring of as many as 22 people hitting home improvement stores - Lowe's, Home Depot, and Wal-Mart was sentenced to 5 yr.'s in prison for shoplifting and forged documents to steal "significant" sums from the retailers. For example, members of the ring would steal items, such as expensive faucets, from Lowe’s stores by placing them in large boxes for sinks or toilets. The conspirators would leave the store paying only the lower price for the sink or toilet. In the ensuing weeks, members of the conspiracy would return the stolen items to different Lowe’s stores throughout Arizona, Oregon, California, Oklahoma and Washington in exchange for gift cards. Members of the conspiracy then sold the gift cards for cash. The ring caused more than $100,000 in losses to Lowe's. In order to return Lowe’s items without a receipt, the conspirators used altered drivers licenses – changing one letter in the name and license number – so that the stores fraud detection systems would not be triggered with the multiple returns. (Source

Very High Tech Gang responsible for seven jewelry store robberies in Australia.
This is not your typical 'smash and grab' gang, actually more like a Hollywood movie. Surveillance, planning, GPS systems, and computers have police wondering who is behind these well orchestrated thefts. (source

Houston Police have released a new video of the smash and grab robbery at Ben Bridge Jewelers in the Memorial City Mall. The store had lost $225,000 in watches and jewelry, no one was injured. (source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow


Submitted by Art Silva

Managing change

Last week I wrote a quick introduction describing some of the effects of unemployment. I received a lot of great support and several great emails from people who feel the same so I wanted to say thank you for that. This week, I wanted to talk a little about perspective and managing change because it is a lesson I wish I had learned many months ago. There are several situations that can bring about being unemployed, but there is one common denominator – we are all human and we like it or not, we have emotions. It is how we address those emotions that really determines the success with which we make it through trying times.

Whether it is from a company closing, there is a staff reduction, a change in management, an employee not getting along with their supervisor, or any other reason for losing a job, how we manage the change will affect our outlook on life and will affect those around us. In my particular situation, my company had announced that they would either be selling or closing our operations, and it wasn’t until four months later that they finally announced that they decided we would be closing. As those four long months passed by, there were highs of expecting a sale and lows where we thought we were closing. I was in the depths of one of those emotional lows when my LP Investigator and I were leaving for the day and I asked how he was holding up. He said his father told him that when you can’t control your situation, the only thing you can control is how you deal with it.

I had heard similar sayings before from others and I don’t know what it was – maybe the timing of the comment or who it was coming from – but whatever the reason, it really resonated with me and I finally took it to heart. From that day forward, a weight was lifted from my shoulders. I truly realized that it wasn’t doing me any good to have a negative view and that it was only hurting me, my team, and my family. Finally understanding I didn’t control everything and only concentrating on what I could control – namely my perspective – has also carried me through some of these tough times now that I am unemployed.

The lesson I wish I had learned sooner was that rather than discounting those previous suggestions to stay positive as cliché or coming from people who were too cheery, I would have had fewer sleepless nights and headaches if I had listened the first time. I hope that my lesson learned late can help others cut down on the time it takes them to come to the same conclusion.

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Job Opening




Zone Asset Protection Mgr 7-Eleven, Inc Multiple 7-Eleven, Inc
Zone AP Specialist 7-Eleven, Inc Multiple 7-Eleven, Inc
Asset Protection Manager Walmart Multiple Walmart
Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue
Exec Team Leader - AP Target New Mexico Target
Exec Team Leader - AP Target Albuquerque, NM Target

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

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Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Kmart Latham, NY Sears Holdings Corp.
Loss Prevention Mgr Kmart Sidney, NY Sears Holdings Corp.
Loss Prevention Mgr Kmart Abilene, TX Sears Holdings Corp.
Loss Prevention Mgr Kmart Brownsville, TX Sears Holdings Corp.
Loss Prevention Mgr Kmart Mission, TX Sears Holdings Corp.
Loss Prevention Mgr Kmart Mc Allen, TX Sears Holdings Corp.
Loss Prevention Mgr Kmart Texarkana, TX Sears Holdings Corp.
Loss Prevention Mgr Kmart Independence, MO Sears Holdings Corp.
Loss Prevention Mgr Kmart Topeka, KS Sears Holdings Corp.
Loss Prevention Mgr Kmart Salina, KS Sears Holdings Corp.
Loss Prevention Mgr Kmart Shawnee, OK Sears Holdings Corp.
Loss Prevention Mgr Kmart Gillette, WY Sears Holdings Corp.
Loss Prevention Mgr Kmart Lake Havasu City, AZ Sears Holdings Corp.
Loss Prevention Mgr Kmart Elkhart, IN Sears Holdings Corp.
Loss Prevention Mgr Kmart Oregon, OH Sears Holdings Corp.
Loss Prevention Mgr Kmart Fort Wayne, IN Sears Holdings Corp.
Loss Prevention Mgr Kmart Honesdale, PA Sears Holdings Corp.
Loss Prevention Mgr Kmart Easton, PA Sears Holdings Corp.
Loss Prevention Mgr Kmart Pleasant Hills, PA Sears Holdings Corp.
Loss Prevention Mgr Kmart North Versailles, PA Sears Holdings Corp.
Loss Prevention Mgr Kmart Salem, NH Sears Holdings Corp.
Loss Prevention Mgr Kmart Clemmons, NC Sears Holdings Corp.
Loss Prevention Mgr Kmart York, PA Sears Holdings Corp.
Loss Prevention Mgr Kmart Camden, SC Sears Holdings Corp.
Loss Prevention Mgr Sears Fort Worth, TX Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Temple, TX Lowe's
Dept Mgr Store LP & Safety Lowe's Frankfort, KY Lowe's
Dept Mgr Store LP & Safety Lowe's Oklahoma City, OK Lowe's
Dept Mgr Store LP & Safety Lowe's Jacksonville, FL Lowe's
Dept Mgr Store LP & Safety Lowe's Rogers, AR Lowe's
Asset Protection Mgr Sam's G1 Oakwood, GA Walmart
Asset Protection Mgr Sam's G1 Port Huron, MI Walmart
Regional LP Mgr Burlington Coat Factory Nashville, TN Burlington Coat Factory


Raphael Villanes, CPP was promoted to Division Loss Prevention Manager for Safeway Inc
Darian Griffin was named Division Loss Prevention Manager for Ralphs Grocery Company.
Don Morisette was promoted to Michigan Division Loss Prevention Manager for Kroger.
Aaron Rogers was named Manager of Risk Services for Axcess Financial.
Raymond Sosa was named Regional Loss Prevention Manager for CVS Caremark Corporation.
Don Cummins was named Regional Loss Prevention Manager for Forever 21.

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Michael Porter on Why "Best" Isn't the Right Goal "The granddaddy of all [strategy] mistakes is competing to be the best, going down the same path as everybody else and thinking that somehow you can achieve better results." (Don't chase the wrong goal)

Stop Competing to Be the Best
"May the best car win!" This phrase reflects an underlying belief about the nature of competition that feels so intuitively correct that it is almost never examined or questioned. But if you want to win, this is absolutely the wrong way to think abut competition. (No such thing as "the best")
How Constructive Employee Feedback Can Improve Performance Management Why do managers shy away from giving performance feedback, both positive and negative? Employee feedback should be given as frequently as possible. (It's not scary)

How to Set Goals for Employees What should we do? That is the first question the manager must answer. This may sound obvious, but it is remarkable how many managers never get tot his basic question. They take their mission, strategy and goals as given -- something set by others. (Be proactive)

Share Your Thoughts


No matter what you do, there's always two sides in every stadium, both supported by their beliefs, convictions and opinions and both equally opposed in their desire to win. While winning is everyone's objective, how you play the game is in actuality more important. Regardless of how the other side plays, one must always remember that afterwards regardless of the win or loss everyone respects the one who played like a professional and gave it their best.

Just a Thought,
Gus Downing


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