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February 15, 2012 SUBSCRIBE

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Sophisticated jewelry store heist or some great inside information? What part of your store isn't secure? It took some planning on the part of the thief, but access from an adjoining business and a 2x3 foot hole netted over a half a million dollars in merchandise.  (Source

Product packaging may have saved a life. A shoplifter could not get a stolen hunting knife out of a blister package as he ran from Loss Prevention Associates. The suspect later told police that if he had, the apprehension would have ended much differently.  (Source

Rolex watch theft captured on tape by the TSA. Broward County Sheriff’s department is now handling the cases of the missing $6500 watch. A traveler left the watch behind as she went through the TSA security area and it was picked up by the suspect following her through the scanners. TSA and sheriffs combed the airport looking for the suspect and even alerted the authorities in the Dallas airport where they believe the suspect was traveling.  (Source

Robbery suspect pulled knife on Wal-Mart employee. No one was injured, but as the transient shoplifting suspect ran from the store he pulled the knife and stated to Loss Prevention, “You better stop following me or I will sue you for harassment.” Suspect is now in custody for one count of armed robbery.  (Source

Man allegedly uses baby to shoplift items from Wal-Mart. Cops say he tucked items beneath the infant and concealed two XBox controllers in a diaper bag and two laptop computers were concealed in the child's "pumpkin" car seat. The total value of the stolen items was $1,386.92.  (Source

Retail theft gang targeted fly-fishing shops in Boulder. Police have made one arrest police, and still seeking three other suspects in the theft of nearly $12,000 in fishing equipment from Denver area stores.  (Source

Sometimes night deposits don’t drop! Video surveillance footage from the bank confirmed the store employee had placed the bag into the night deposit box. Forty minutes later a customer drove up to the night deposit box, opened it and found the un-dropped deposit bag. The person, later identified as Laurie Lynn Arbaugh, could be seen manipulating the bag already visible in the tray, covering the opening with her business’ deposit bag, and then placing both bags into the night deposit box and driving away. The money taken from the deposit bag was in excess of $600.00.  (Source

Fastenal Stores become a major target for burglaries. Fastenal is a national chain that sells tools, parts, nuts and bolts, office supplies, building and plumbing materials and equipment. Break-ins have stretched from Ohio to Louisiana, focusing on high end power equipment. A store in Athens, Georgia was burglarized 5 times in one week.  (Source

Arson suspect video released, fire did $50,000 in damage to the Michael’s Store in Kendall (Miami), Florida. No one was injured, three separate fires were started in the store. Police are seeking the identity of a female pushing a baby stroller, who left quickly before the blaze.  (Source

Puma SE said net earnings in the fourth quarter vaulted 136.9 percent to 33.1 million euros, or $44.7 million.  (Source

Hennes & Mauritz AB said same-store sales advanced 3 percent in January. The Swedish retail giant's revenues gained 12 percent.  (Source

Abercrombie & Fitch Co.'s fourth-quarter plunge of 78% was as bad as expected, but investors see hope for 2012.  (Source

Michael Kors company’s shares soared 27.5 percent Tuesday.  (Source


Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Coming in February
Kelly Gorman
Vice President LP

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NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!

Los Angeles Area
ORC Association

3rd Annual
2012 Conference

February 16, 2012
LA Convention Center

2012 International Organization of Black Security Executives

Spring Conference
April 18-20
Chicago, IL

Click here
for more details.


Williams–Sonoma associate busted for $200,000; merchandise ended up on the internet. David Muscat worked as a stock room associate for the last six years and was very diligent about taking out the trash. Muscat staged merchandise in the stock room, then when given the opportunity, placed the item into a trash bag and walked the merchandise and the trash out the door. Williams-Sonoma claims the loss totals $453,444.66 over the past 3 years.  (Source

Traffic stop nets $12,000 in counterfeit goods. Following too close and the smell of marijuana in the car is never a good thing, especially if you are transporting counterfeit Nikes, Louis Vuitton and UGGS. Police stated the serial numbers on the shoe's tongue didn't match the numbers on the box, the Nike logos peeled right off, and Michael Jordan's hand had one too many fingers. Police have taken in over $100,000 in counterfeit items traveling on I-85 in the past 3 months.  (Source

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Job Opening




Asset Protection Manager Walmart Multiple Walmart
Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue
Exec Team Leader - AP Target New Mexico Target
Exec Team Leader - AP Target Albuquerque, NM Target

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

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Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




DC Mgr Asset Protection Home Depot Topeka, KS Home Depot
Mgr Security II Marriott Beijing, China Marriott
Loss Prevention Mgr Marriott Shanghai, China Marriott
Mgr Loss Prevention Marriott Palm Beach, Aruba Marriott
Mgr Loss Prevention Marriott Nanning, China Marriott
Dir Loss Prevention Marriott East Java, Indonesia Marriott
Loss Prevention Mgr II Renaissance Kota Hotel Kelantan, Malaysia Marriott
District Loss Prevention Mgr Kmart Detroit, MI Sears Holdings Corp
Loss Prevention Mgr Kmart Batavia, NY Sears Holdings Corp
Loss Prevention Mgr Sears Atlanta, GA Sears Holdings Corp
Division Loss Prevention Mgr Ralphs Grocery Los Angeles, CA Kroger
Regional LP & Safety Mgr PetSmart Phoenix, AZ PetSmart
Regional Loss Prevention Mgr National Entertainment Broomfield, CO National Entertainment
Dept Mgr Store LP & Safety Lowes Oklahoma City, OK Lowes
Dept Mgr Store LP & Safety Lowes Port Charlotte, FL Lowes
Dept Mgr Store LP & Safety Lowes Asheville, NC Lowes
Dept Mgr Store LP & Safety Lowes Logan, WV Lowes
Store LP Mgr Lowes Tulsa, OK Lowes
Asset Protection Mgr Sam's Tucker, GA Walmart
Asset Protection Mgr Sam's Brownsville, TX Walmart
Mgr AP Walmart Brookhaven, MS Walmart


None to report.

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9 Etiquette Rules That the Boss Shouldn't Break "A business etiquette mistake can become very costly depending on how severe it is, and who you're offending." To help you navigate these tricky situations, here is a list of what you should avoid in the workplace. (#5 should be a given)

A Little Less Conversation
When was the last time you scheduled a meeting and invited eight people instead of the three who really needed to be there simply because you didn't want anyone to feel left out? This is the symptom of a common illness: too much communication. (Listen to Elvis)
How to Make Your Employees Smile As etiquette rule 8 says, you don't want to make your facial expression too serious or too lax. However, you do want to have a comfortable work atmosphere. Here is a slideshow with 10 ways to make your employees smile. (Make room for fun)

How to Be Liked at Work (or Anywhere)
Do you want coworkers and clients to enjoy being in your company? Do you not want people to glance at their watch when they're talking to you? These six simple rules virtually guarantee that the people you work with will want you around. (More than a first impression)

Share Your Thoughts


The drive home can be the longest drive of the day when looking into the rear-view mirror and seeing nothing but the day's events. It is a great time for reflection and evaluation of all that transpired over the last 12 hours, often times allowing you to realize that the briefest interaction with someone may have been the most important event of the day. Those one line snip-its often times are where the true feelings and intentions are expressed. Piecing them together can mean the difference between success and failure of a project, a program, and even an executive. It is only in reflection that we see the truth and give ourselves the ability to react to it the right way the next day. Take the time and look in the rear-view mirror. You may see something you had not seen.

Just a Thought,
Gus Downing


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