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February 8, 2012 SUBSCRIBE

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Initially hired as the Vice President of Loss Prevention at Central Parking System in October 2010, as their first LP executive, Leo Anguiano was recently elevated to Chief Risk Officer of Loss Prevention & Risk Mgmt. Central Parking System is the leader in professional parking management. With offices in all major metropolitan areas in the United States, the Company operates more than 2,500 parking facilities containing 1.2 million spaces. The Company's clients include some of the nationís largest owners and operators of mixed-use projects, office buildings, hotels, stadiums and arenas as well as airports, hospitals and municipalities. Central Parking has been applying select Loss Prevention (LP) & Risk Mgmt. (RM) programs and methods perfected in the retail industry over the years and integrating them into the parking industry. CPS has also made a significant commitment by adding new LP/RM personnel dedicated to creating an environment of high integrity, awareness, and compliance. Theyíve began partnering with solution providers to create industry specific technology, dashboards and programs. The ultimate goal is to further differentiate CPS by continuing to provide a superior level of performance for their customers and clients.

Hart Brown
was appointed International Security & Crisis Manager for Rent-A-Center.

MasterCard Joins the Push for Chip Cards in U.S. With customer data encrypted inside a chip it is harder to hack and a handful of U.S. banks and credit unions have begun issuing the cards here in the last two years but most retailers have held off upgrading due to the costs. (Source

Background screening apps for mobiles may be "unlawful" according to the FTC. The Federal Trade Commission this week said it sent letters to six unidentified mobile applications makers warning them that their background screening apps may be violating federal statutes. (Source

Symantec releases their "Data Loss Prevention for Tablets" report Initially thought of as purely personal devices, tablet computers are increasingly being evaluated and deployed by organizations for business purposes. Employees, especially executives, are also bringing their tablets to work and accessing confidential data, with or without permission from IT Security. But are these devices secure enough for your enterprise. Now you can say "yes" to tablets, confident that your sensitive data remains protected. While outside the typical retail LP executive's responsibility it is always wise to expand your knowledge base and merely read how IT security executives are dealing with these issues. Especially when taking into consideration that after a large data loss you could be involved in the investigation. (Source

$1.2 million of counterfeit goods was seized by federal agents (ICE & HSI) in Tampa HSI special agents seized 5,512 items, including purses, wallets, scarves and perfumes from a van and an office. The items belonged to Jin Zheng, 39, a naturalized U.S. citizen from China. Zheng was previously arrested and indicted for trafficking in these counterfeit goods. As the largest investigative arm of the Department of Homeland Security, HSI plays a leading role in targeting criminal organizations responsible for producing, smuggling and distributing counterfeit products. (Source

Fed's bust Houston retailer - T-Max Design Shop - and seize over 5,000 t-shirts. Being a major distribution hub for counterfeit merchandise the Feds are focusing on Houston. (Source

Anonymous hackers are just going after Symantec and stealing source codes and posting bits of it over time on Pirate bay website. Even after all the arrests they are still coming after police departments, companies, and anyone they feel warrant attacking. Remember a few months ago when they hacked CLEAR - in our own LP world so to speak. (Source
UK News ó

The British Retail Consortium released their Retail Crime Survey 2011 that showed crime "soaring" by 31% to $2.21 billion. The overall cost of retail crime has soared up 31% as the sector is "increasingly targeted by serious, organized criminals." Showing fewer incidents with "sharply" higher theft amounts. Expenditures on crime prevention by retailers rose 1.4% to $338 million, a median spend of $1.1 million. This has substantially reduced incidents of opportunistic crime against stores, but combating the rise in violent crime retailers and their staff are exposed to requires the support of law makers and enforcers. Most worryingly, increases in the use of weapons and physical violence have also been reported. Obviously ORC is rising here as well. Meaning that ORC is a global problem. (Source

CyberSource releases it's 8th annual online fraud study in the UK showing merchants lose 1.8% of revenues to online fraud. Surveying over 200 merchants this report contains in-depth analysis of the results; comparisons are also drawn with the previous fraud surveys. Included within this report is best practice advice for businesses trading online, together with industry comments from Visa Europe, the Police Central e-Crime Unit and If you have stores in the UK or are planning to open stores there and are operating online this is a must read. (Source


3rd Annual LAAORCA Organized Retail Crimes Conference

Thursday, February 16, 2012
8 am - 4 pm

Los Angeles Convention Center

Free to Attend

Click here to apply for the Conference





Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Coming in February
Kelly Gorman
Vice President LP



Richard C. Hollinger, PhD



Know about an event we should feature here?
Let us know.

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!

Los Angeles Area
ORC Association

3rd Annual
2012 Conference

February 16, 2012
LA Convention Center

Northern Michigan University, located in Michiganís incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here

D&D Daily Canadian Push

Walmart Canada goes on offensive ahead of Target arrival Wal-Mart Stores isnít about to let the grass grow under its feet in Canada. The discounter plans to spend about $753 million this fiscal year to expand its store presence in Canada, before rival Target Corp. begins its push in the country. With 73 projects - remodeling - store expansions - relocations and adding 4.6 million sq. ft. of retail space. Bringing its store count to 375. (Source

Canada's retail landscape is "going to get tough". Landlords and banks are squeezing the small retailers and losing patience with the weak players. There was an increase in mid size retailers going out of business in 2011 - closing hundreds of stores and leading to a pinch in retail jobs right now and 2012 won't be any better. The push won't really be felt for another two years so getting there could be tough. The rush of foreign chains is creating a new challenge for Canada's retail sector. It faces the threat of more managerial jobs being consolidated in foreign hands, while lower paying store positions remain here. How the sector deals with this conundrum will provide lessons to other sectors, which also are grappling with a loss of control over operations in this country. The pressures are even being felt by more stable domestic retailers. To lure new tenants, landlords are forcing existing merchants to abandon their prized spots in the best malls in favor of a foreign competitor, Mr. Lichtsztral said. Top malls are demanding steep rent hikes to renew a lease, forcing incumbents to leave. The squeeze is going to upset feathers for a while. (Source

Canada's drug store industry is set for a battle as well. Target's opening independently operated pharmacies under a franchise model in all of its stores and U.S. McKesson Corp is buying control of 850 stores across Canada that operate under the I.D.A. and Guardian brands. Its also buying the Katz Group drug store chains franchise business which services the 160 Medicine Shoppe outlets. (Source

Want to make an impact and help your fellow LP colleagues with their Canadian Push?
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Nashville Metro Police dismantle ORC fence and seize $125,000 in product The Nashville Metro Police Department and the Kroger ORC team conducted multiple reverse buys at a local market. Police seized approximately $125,000 in product, guns, over $10,000 and padlocked the doors after the search. (source

Madison, WI., woman jailed on numerous shoplifting counts form Target stores may be part of an ORC ring being investigated by police. Tamice Dunn, 40, was issued the new tentative charges on Sunday by Madison police, and also was charged with four counts of bail jumping from open criminal cases in three other counties, according to a news release from Madison police. The new shoplifting charges accuse Dunn of taking electronic items and liquor from the Lien Road Target store on Jan. 10, 13 and 25 and Feb. 1. She was already in jail after Fitchburg police arrested her on Feb. 3 for allegedly shoplifting at the Fitchburg Target store. The open criminal cases included two in Waukesha County and one each in Iowa and Grant Counties. "It is believed there are co-conspirators in some of the Madison retail theft cases," DeSpain said. The police department is looking to identify those suspects." (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Job Opening




Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue
Exec Team Leader - AP Target New Mexico Target
Exec Team Leader - AP Target Albuquerque, NM Target

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing

Be the first "Employer of the Month"


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




District LP Mgr Sears Baltimore, MD Sears Holdings Corp.
Loss Prevention Mgr Sears Canoga Park, CA Sears Holdings Corp.
Loss Prevention Mgr Sears Greenville, NC Sears Holdings Corp.
Loss Prevention Mgr Sears Fayetteville, NC Sears Holdings Corp.
Loss Prevention Mgr Sears Palm Desert, CA Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Charlotte, NC Lowe's
Dept Mgr Store LP & Safety Lowe's Topeka, KS Lowe's
Dept Mgr Store LP & Safety Lowe's Myrtle Beach, SC Lowe's
Dept Mgr Store LP & Safety Lowe's Sunrise, NV Lowe's
Asset Protection Mgr Sam's G1 Exton, PA Walmart
Market AP Mgr Walmart Lakewood, CA Walmart
Division Mgr, Security & LP Purolator Inc Etobicoke, Ontario Workopolis
Area LP Mgr Bed Bath & Beyond Miami, FL Bed Bath & Beyond
Area LP Mgr Bed Bath & Beyond Fort Lauderdale, FL Bed Bath & Beyond
Divisional LP Mgr Rent-A-Center Houston, TX Rent-A-Center
District Operations Mgr Home Depot Houston, TX Home Depot
Asset Protection Mgr Home Depot Brownsville, TX Home Depot
District LP Mgr Marshalls San Diego, CA TJX Companies, Inc.
Sr Mgr, Loss Prevention Seattle, WA
Regional LP & Safety Mgr PetSmart Richmond, VA PetSmart
Regional LP Mgr RadioShack Los Angeles, CA RadioShack


Leo Anguiano made Chief Risk Officer of Loss Prevention & Risk Mgmt for Central Parking System.
Hart Brown was appointed International Security & Crisis Manager for Rent-A-Center.
Chris Nichols
was named Regional Director of Loss Prevention for National Stores.
Gus Castano was named Regional Loss Prevention Manager for Dollar General.

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How to Nail the Interview -- When You're the Interviewer Here's a secret most candidates never consider: interviewing isn't necessarily easy from the other side, either. But with guidance, coaching, and a whole lot of practice, you can start your next cycle much more prepared. Here's what 100+ interviews can teach you about making the right hires. (You may want a partner)

Stop Being Deceived by Interviews When You're Hiring
We all know of instances in which a poised, charming job candidate turned out to be a disaster on the job. The challenge of picking the best person is especially hard in the current job market. Conducting so many interviews is time consuming. But the bigger problem is that traditional job interviews are simply not very good at selecting the best candidates. (Forget about looks)
How to Ace a Job Interview on the Phone With hundreds if not thousands of applicants often vying for a single job these days, recruiters and hiring managers are increasingly doing their initial job interviews on the telephone. They estimate that more than half of first screens take place on the phone. (Don't wear pajamas)

How to Avoid the Resume Black Hole Have you spent countless hours writing, polishing and blasting your resume - only to find that it ends up in a black hole, where you've sent it to dozens or even hundreds of places and never heard anything? In this article, career experts weigh in on what you can do to avoid sending your resume to that black hole. (Make sure to check out the pictures!)

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As decision makers for our companies, we all have a responsibility to our organizations and our teams to make the best possible informed decisions based on the facts, the cost, the ROI, and our due diligence. With the due diligence process being the only variable impacted by human opinion, therein lies the grey. Opinions can vary to the extremes with pitted rivalries being masked as confidential tidbits all the while being fueled by agendas on steroids, with even the most casual reference having intentions of deep meaning. All of us are relegated to our competitors' comments. Retailer or vendor, we all share that mutual circumstance. But at the end of the day, it's about rising above it and taking the high road, as difficult as that may be, and providing the most accurate information and knowledge that we can in order to help the industry.

Just a thought,
Gus Downing

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