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February 3, 2012 SUBSCRIBE

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Tinley Park (Chicago) Lane Bryant massacre remains unsolved 4 years later. Families of the victims came to the store location to bond and support each other from the loss of their friends and family. Police continue to follow leads on the shooter. (source

Policy question has 9 employees in hot water at AAFES Starbucks. Nine Army Air Force Exchange Service Starbuck employees have been told they owe up to $13,000 for products consumed while working. AAFES's policy states that while employees are on shift, they are authorized to have unlimited brewed coffee, tea, and fountain soda. However, Starbucks' policy allows just one free beverage during work hours. (source

TSA agents in trouble with the law: series of thefts cause TSA some security concerns. JFK Airport customer had $5000 stolen from a jacket pocket as it went through the x-ray scanner. The suspected agent now faces charges of grand larceny. The money was never recovered. (source

Chicago One man crime spree ends with arrest. Meijer’s Loss Prevention believes the suspect is wanted for the theft of nearly $12,000. This is the suspects sixth arrest since Thanksgiving; items include prescription drugs, cashews, cheesecake, razors and Cheetos. (source

Thieves Break Into Jewelry Store, Take Cubic Zirconia Rings Thieves expecting expensive loot are probably disappointed after the rings they stole from a Long Lake, Mnn. jewelry store were made of cubic zirconia and silver. The company keeps its more expensive jewelry locked up at night. (source

Aldi customer not being charged for foiling an armed robbery. Monday night a suspect walked into the Aldi with a shotgun, but a customer pulled out his weapon and shot the suspect. Local residents support the action. (source

Thieves break into a California Court House, make off with $3 million in gold. Siskiyou County investigators continued Thursday to search for clues that might lead them to two men who broke into the courthouse early Wednesday morning and stole the largest nuggets from the county's prized $3 million historic gold collection. (source

European unemployment blamed for unexpected drop in December sales. Unemployment is currently the highest in the past 14 years, causing a sales drop of 0.4%. Analysts are hopeful for a resurgence of sales in the first half of 21012. (source

Macy’s, Inc. Fiscal 2011 Same-Store Sales Rise 5.3% (source

Bon-Ton continues sales decline in January. Comparable-store sales fell 3.5 percent for the four weeks ending Jan. 28, while total sales fell 3.2 percent to $174.4 million compared with the same period last year. (source

Kohl’s reports sales increase in January; Same –Store-Sales increase of 0.6%. Total sales for 2011 were up 2.2% to $18.8 billion. (source



Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in February

Kelly Gorman
Vice President LP



Richard C. Hollinger, PhD



Know about an event we should feature here?
Let us know.

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!

Los Angeles Area
ORC Association

3rd Annual
2012 Conference

February 16, 2012
LA Convention Center


Thieves hit Fourth Shoe Store in a string of Burglaries. Police believe the people committing these crimes are part of an organized crime group out of Southern California, the last burglary netted the thieve thousands of dollars in Ugg boots. The suspects left through a hole they had cut into a large metal rollup warehouse door in order to enter the premises, according to San Luis Obispo Police. (source

Four suspects arrested for the theft of nearly $5K of Apple products. Four suspects were arrested after prying open an Apple display case at an Illinois Wal-Mart. (source

Correction: In Thursday's ORC column, we incorrectly stated that Jason Gonzales was with CVS when he is, in fact, with Rite Aid. We apologize for the error.

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Job Opening




Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue

Corp LPM of Analytics & Exception Reporting



Downing & Downing

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing
Exec Team Leader - AP Target New Mexico Target
Exec Team Leader - AP Target Albuquerque, NM Target


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




District LP Mgr Sears Washington, VA Sears Holdings Corp.
Loss Prevention Mgr Sears Austin, TX Sears Holdings Corp.
Loss Prevention Mgr Sears Fort Worth, TX Sears Holdings Corp.
Loss Prevention Mgr Sears Jonesboro, AR Sears Holdings Corp.
Loss Prevention Mgr Kmart Decatur, IL Sears Holdings Corp.
Area Mgr - AP All Facilities Gas City, IN Walmart
Market AP Mgr Walmart Burlington, NC Walmart
District Operations Mgr Home Depot El Paso, TX Home Depot
District LP Mgr Big Lots St Louis, MO Big Lots


None to report.

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How to Find the 'Star Performer' Some of you cynics may think that such a thing isn't possible, but Shawn Kent Hayashi argues otherwise. In her new book, she offers examples and 10 strategies to leverage conversations into game-changing moments for team members and your company. (You might not have thought of #10)

5 Ways to Retain Your Top Performers
Your best employee comes into your office Monday morning and gives their two weeks. You start to panic. How will you replace such a stellar performer? If you keep reading, you may never find yourself on the receiving end of such bad news again. (How to land a top dog for life)
The Days of "Manager Knows Best" Are Ending To get a glimpse of what tomorrow's young global managers might be like as leaders, take a look at how today's young people think about communications. The days when a leader can confidently say "I know best" will come to an end. (The next generation)

Are People Born Leaders, and Can Ethics Be Taught?
Our faith in leadership, whether in politics or business, has been sorely tested through the course of the financial crisis. So where does this leave business schools and their traditional methods of teaching by example? (Listen to Sir Andrew Likierman)

Share Your Thoughts                  Sponsor this Section of the Daily


Being too close to the trees to see the forest is an expression that also fits not appreciating the role you play on your own team. With the needs of the day seemingly always taking priority, it's difficult for some to step back and truly see the value you can add to your own team. Realizing it and accepting the responsibility as a team member is half the battle. But doing something with it and truly adding value is what helps the team win the game. Every group, every department is in fact a team and every member plays a vital role towards the success and the survival of that team. That's why that old expression - One for all and all for one - took such a hold in literature. Because it is that simple. The hard part is taking responsibility for it.

Just a thought,
Gus Downing

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