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February 2, 2012 SUBSCRIBE

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Half-dozen major U.S. companies have been hacked by cyber criminals or international spies and haven't reported it despite new guidance from securities regulators. Top U.S. cybersecurity officials believe corporate hacking is widespread, and the Securities and Exchange Commission issued a lengthy "guidance" document on October 13 outlining how and when publicly traded companies should report hacking incidents and cybersecurity risk. But with one full quarter having elapsed since the SEC request, some major companies that are known to have had significant digital security breaches have said nothing about the incidents in their regulatory filings. (Source

Bi-Lo's CFO, Brian Carney becomes CFO of the merged businesses of Winn-Dixie and Bi-Lo Carney held the same position at Jo-Ann Stores from 1997 to 2005 and was with Revco Drug Stores prior to that. According to our sources there are cuts coming in the LP group. (Source

January and February are the budget cut months With Sears leading the way right now after having announced the closing of 120 stores.

United Retail, the Avenue Stores (433) files Chapter 11 and plans to sell to a private equity firm. Versa Capital plans to operate Avenue and keep the majority of Avenue stores open. (Source

Target settles name dispute in Canada A much smaller retailer in Canada had been using the Target name for a number of years and had fought with the U.S. Target before in court. However when the U.S. Target announced their Canadian push plans the Canadian Target, owned by Fairweather, filed suit for $250 million. Well they settled and aren't releasing the terms. But one can only guess the Canadian group got a great pay out and some say it was a set-up all the way by the Canadian who now has until2013 to change the store name. (Source

The Kroger employee who shot, killed robber in December resigns from Kroger. Elliott appeared at a press conference today with his attorney, Dave Seiter. Seiter said Elliott was not pressured to leave Kroger even though it is against the company’s policy for an employee to bring a weapon to work. Kroger was willing to discuss options, including continuation of his career with the company, Seiter said. Elliott said he decided to resign, after discussions with his family and his attorney, to put the incident behind him. (Source

Symantec releases "Data Loss Prevention for Tablets" With tablets coming to every sales floor in North America we felt that it was important that every Loss Prevention executive should at least read the report and understand the basics of the security needs for managing that data. Even if your IT department is handling it we strongly suggest that you become familiar with the concepts and just read it for your own development long term. As this new technology will continue to grow and impact all of our jobs. (Source

Tablets are driving retailers’ redesigns 63.3% of e-retailers surveyed by Internet Retailer are considering redesigning their web sites so they render better on the iPad and other tablets. Yes it is changing retail. (Source

In case you didn't know - The NFL usually donates counterfeit merchandise that is seized by the Fed's to third-world countries. (Source

$3+ million gold heist right from under the Courts nose Wed night two thieves broke into Siskiyou County Courthouse in Cailfornia and and stole gold pieces from a display in the main hall worth over $3M. County employees discovered the break-in when they arrived at work at 7:10 a.m. They've got to melt it down to sell it. The display had actually been shown at the 1939 World's Fair on San Francisco's Treasure Island and represented the California Gold Rush of 1849. (Source

January Same Store Sales Report
Costco up 9%
Target up 4.3%
Macy's up 2.4%
Dillard's flat with last year
The Bon Ton down 3.5%



Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in February

Kelly Gorman
Vice President LP



Richard C. Hollinger, PhD



Know about an event we should feature here?
Let us know.

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!

Los Angeles Area
ORC Association

3rd Annual
2012 Conference

February 16, 2012
LA Convention Center


Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession.

Learn more here


Submitted by Jason Gonzales, CVS ORC Investigator

CVS ORC Investigators with Palmdale Sherriff's (Calif) "hit the mother load" and busted ORC ring Over the course of the past year, the ring had stolen $250,000-$300,000 of high-end merchandise from CVS Pharmacies in the Los Angeles County area. Those involved in the burglaries took cosmetics and products from the stores then resold them at swap meets. "They got away with this for about a year and a half," Kennedy said as deputies carried boxes and trash bags filled with expensive items from the house. When the couple stole about $11,000 of merchandise two nights ago from the Arleta store, detectives decided to pay a visit to the couple’s home. The deputies also visited a storage unit belonging to the couple where they found more stolen merchandise. CVS security had been working on finding and breaking up the ring for a year, but when the ring began operating in Antelope Valley, security teamed up with Palmdale Sheriff’s Station detectives who spent a month and a half on the case. (Source

5 Nashville residents busted for hitting Wal-Mart stores for $700,000 using bad checks to purchase prepaid debit cards in Tennessee and five other states. According to the indictment, the group’s scheme involved presenting checks to Wal-Mart cashiers with a note attached to it directing the cashier to process the check as cash. The note would be signed “CSM” to mislead cashiers into thinking it had been signed by a customer service manager. The checks were stolen or written on closed accounts, according to the indictment, and were used to purchase prepaid debit cards, usually in the amount of $900. (Source

More on the $6 million Box-stuffing crew busted last week. Originally published before the holidays that police had busted a few of them, and pulled off the Daily at the request of police while they were still pursuing some of the crew, the case is bigger than the reported $6 million according to our sources. And had been operating for years all over the country with a number of LP executives from numerous retailers involved in the investigation nationwide. This was a major case for our industry and quite frankly didn't get the coverage the size warranted. Here's some video released last week with the story. (source

2 ORC ring leaders convicted for $100,000 theft ring hitting Lowe's stores They led a theft ring that would steal high-value items from Lowe's stores in Washington and four other states and use altered drivers licenses in their fraud. Seven members of the conspiracy were originally charged. Five pleaded guilty prior to trial and most will be sentenced later this year. According to records in the case and testimony at trial, members of the conspiracy would steal items, such as expensive faucets, from Lowe’s stores by placing them in large boxes for sinks or toilets. The conspirators would leave the store paying only the lower price for the sink or toilet. In the ensuing weeks, members of the conspiracy would return the stolen items to different Lowe’s stores throughout Arizona, Oregon, California, Oklahoma and Washington, in exchange for gift cards. Lowe’s security, however, was able to detect the activities of the ring and worked with the U.S. Secret Service and King County Sheriff’s Office detectives to investigate their activities. Great Job Lowe's ORC team. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Job Opening




Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue

Corp LPM of Analytics & Exception Reporting



Downing & Downing

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing
Exec Team Leader - AP Target New Mexico Target
Exec Team Leader - AP Target Albuquerque, NM Target


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Director Safety Services Limited Brands Columbus, OH Limited Brands
National Mgr - ORC Investigations Toys 'R' Us Wayne, NJ Toys 'R' Us
National LP Mgr Sears Hoffman Estates, IL Sears Holdings Corp.
District LP Mgr Sears Fresno, CA Sears Holdings Corp.
Loss Prevention Mgr Sears Joplin, MO Sears Holdings Corp.
Loss Prevention Mgr Sears Fayetteville, NC Sears Holdings Corp.
Loss Prevention Mgr Sears Greenville, NC Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Brownsville, TX Lowe's
Dept Mgr Store LP & Safety Lowe's Frankfort, KY Lowe's
District LP Mgr TJ Maxx Carolina, PR The TJX Companies, Inc.


Jon Young was promoted to Senior Regional Loss Prevention & Safety Manager at PetSmart.

Post Your New Job or Promotion! Click Here


Know Your Teammates: Leadership Lessons from the Super Bowl Quarterbacks Tom Brady and Eli Manning will square off this Super Bowl Sunday as the two quarterbacks tasked with leading their teams to a championship. They both possess many leadership qualities that have led them to the top of their sport. (Practice, practice, practice)

The Secret to Success? Stick to Your Mission
What do you have in common with FedEx, Apple and General Motors? We've all got a mission. And we've all got bottom lines. (Be like Ike)
Does it Matter Where Your Top Team Sits? Everywhere you go, executive suites are being reconfigured so that the entire top team can have their offices together. Leaders naturally want their teams sitting close to them and to one another. (Does it really work?)

Get Your Employees Engaged
Doug Conant, former president and CEO of the Campbell Soup Company, explains how to improve staff morale in this five minute video. (I don't mean buy a ring)

Share Your Thoughts                  Sponsor this Section of the Daily


While most people try to avoid risk and corporate America actually labels it to be avoided at all cost, ultimately life is filled with it. Risk taking is something everyone is faced with and without it life would become somewhat stagnate. Taking a risk once in awhile is a healthy thing. It pushes people to do sometimes their most creative work and reach new levels. The problem becomes the fear of risk and hesitation. It seems like our society has become so risk-avoidance driven that people are applauded for not taking it, when in actuality it is those who take risks that pave the road for all others to travel. As Joseph Campbell, a famous American mythologist, once said it is the darkest path in the woods that holds the most treasure. Next time you're faced with taking a risk, give it some thought. Who knows, your career may take off!

Just a thought,
Gus Downing

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