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February 1, 2012 SUBSCRIBE

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Carlos Perez
was promoted to Sr. Director Global Marketing at Checkpoint Systems. Prior to his promotion, Carlos worked at Alpha for almost five years as the Director of Global Marketing. Previously he worked for eight years as the Director of Sales & Marketing at Transitions Optical and for six years as Sr. Product Marketing Manager at Sensormatic. Carlos was also on the Board of Advisors for the Loss Prevention Research Council (LPRC) from 2008-2011. This is an exciting promotion and we wish Carlos the best of luck!

The IRS and the Department of Justice teamed up for a coast to coast crackdown & busted 105 people in 23 states for identity theft. The coast-to-coast law enforcement onslaught arrested 105 people in 23 states and included indictments, arrests and the execution of search warrants involving the potential theft of thousands of identities and taxpayer refunds, the IRS stated. In all, 939 criminal charges are included in the 69 indictments and information related to identity theft. The IRS said auditors also conducted compliance visits to money service businesses in nine locations across the country in the past week. The approximately 150 visits occurred to help ensure these check-cashing facilities aren't facilitating refund fraud and identity theft, the IRS stated. (Source

Mobile text messaging is fighting the growing global counterfeit drug trade. The global counterfeit drug trade is booming and in Africa the Mobile Product Authentication (MPA) platform by Sproxil, Inc., is helping to combat it. Simple in design yet effective in warning consumers in developing countries if the drugs they're buying are real or not. Scratching off a spot on the drug package revealing a code that is texted to the drug company's number indicated on the goods. The code is instantly checked against the company’s records and a text message is returned to the prospective buyer confirming if the drug is legitimate. (Source

Apple to open 40 stores this year with 3/4 being overseas and with a British retailer running them. John Browett, 48, former CEO of Europe's largest electronics retailer, Dixons Retail, has a tough act to follow in Ron Johnson (the man who created the infamous Apple store) and now is running J.C. Penney. Apple now has stores in 11 countries, with a third of its 361 outlets outside of the United States. Apple’s revenue from its retail stores was $6.12 billion in the quarter ended Dec. 31, about 13 percent of the company’s total sales. The hiring of Mr. Browett puzzled some analysts, in part because Dixons provides the kind of conventional shopping environment that Apple has avoided with its own stores. Well we'll see if Browett can keep Apple's head of steam going and we'll also see if Mr. Johnson can get ahead of steam going at J.C. Penney. (Source

Amazon sales up 35% for Q4 and hits $17.4B and the e-reader Kindle was up 65% - they are on fire! The company in 2011 added 17 new fulfillment centers to bring its global network to 69 centers and increased its number of employees by 67% to support growth. Absolutely incredible! With one analyst saying a few months ago that they could be on a path to go beyond Wal-Mart. Talk about job growth and that includes LP job growth. (Source

5.1 million people will buy a TV to watch the Super Bowl and spending will reach $11B as 173 million will watch the game. (Source

CargoNet announces new alliance with Tennessee Highway Patrol to combat stole goods in transit. State Troopers will now have access to investigative support through the 24-hour CargoNet operations center and will receive theft alerts to patrol units. The CaroNet dtabase will also allow highway patrol personnel to analyze shifting crime patterns, retrieve real-time theft trends and access theft reports based on day, time, location, commodity and other factors. (Source

New Jersey State Police raid and shut down "major distribution hub for pirated movies and music" in Newark warehouse Finding over 23,000 movies and CD's, some of which were still in theaters now. Police arrested two men running the warehouse floor behind a buzz through video-monitored door. The location served as a distribution hub to a number of street vendors who purchase titles cheap and then resell them to the public. (Source

The U.S. convenience store count increased to a record 148,126 stores, as of Dec. 31, 2011 -- a 1.2% increase of 1,785 stores from the prior year. The supermarkets number 32,924 stores, drugstores 38,526 stores, dollar stores 22,782 storesand superettes 13,234 stores. Making the c-stores the largest consumer packaged goods channel in sheer numbers of stores in the U.S. (Source

New York ‘Booster Bag’ legislation increases penalties for professional shoplifters. Senator Charles J. Fuschillo, Jr. announced that the New York State Senate has passed legislation he sponsored to raise penalties for criminals who use "booster bags" and other anti-security devices to steal merchandise from store shelves. The new law will make it grand larceny of the fourth degree if shoplifting and in possession of anti-security devices. (source

Four Rhode Island teens nabbed with "booster bag", just picked the wrong shopping bag. There is no Disney Store in the Natick Mall, that is why Police thought it was strange that the teens were coming out of the mall with filled shopping bags. Now the four youths are charged with the theft of nearly $2000. (source

Lowe's break-in suspect killed following the theft of a tractor. Maryland State Police are searching for four people suspected of stealing a lawn tractor from a new Lowe's store in Cecil County, and then crashing a get-away pickup truck as they sped away, killing one of the suspects who was riding in the back of the vehicle. (source



Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in February

Kelly Gorman
Vice President LP



Richard C. Hollinger, PhD



Know about an event we should feature here?
Let us know.

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


2012 Retail
Loss Prevention

September 12, 2012
International Centre


Watch for our article the day after each event!


Los Angeles Area
ORC Association

3rd Annual
2012 Conference

February 16, 2012
LA Convention Center




12 people face federal indictments on identity theft ring operating in 14 Midwest states According to the superseding indictment, the fraudulent identification documents and the counterfeit checks they produced were subsequently used by co-conspirators, named and unnamed, or those recruited by them, to purchase expensive items and gift cards at retail stores. Later, but often that same day after the receipts had been altered, the items were allegedly returned for cash, which was divided among those involved in the criminal activity. (Source

Organized crime spree to steal guns in Houston area. Thieves have stolen 274 guns, including rifles and handguns, in an organized crime spree targeting gun stores and pawn shops in the Houston area. Three masked men carrying two-way radios were arrested in Spring, Texas, during the latest roof-top heist, but it is believed up to seven suspects have been involved in the crimes. (source


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Job Opening




Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue

Corp LPM of Analytics & Exception Reporting



Downing & Downing

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing
Exec Team Leader - AP Target New Mexico Target
Exec Team Leader - AP Target Albuquerque, NM Target


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




District LP Mgr Sears Houston, TX Sears Holdings Corp.
District LP Mgr Sears Pittsburgh, PA Sears Holdings Corp.
Loss Prevention Mgr Sears Roanoke, VA Sears Holdings Corp.
Loss Prevention Mgr Sears Cary, NC Sears Holdings Corp.
Loss Prevention Mgr Kmart Belleville, IL Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Rock Hill, SC Lowe's
Dept Mgr Store LP & Safety Lowe's Concord, CA Lowe's
Sr. Mgr - Investigations, AP Walmart Bentonville, AR Walmart
Mgr Asset Protection Walmart Bentonville, AR Walmart
Market AP Mgr Walmart Port Richey, FL Walmart
Executive Team Leader - AP Target Non Upper Peninsula, MI Target
Executive Team Leader - AP Target Manassas, VA Target
Loss Prevention Mgr Macy's Mesa, AZ Macy's
Loss Prevention Mgr Macy's Littleton, CO Macy's
Loss Prevention Mgr Macy's Cape Girardeau, MO Macy's
Loss Prevention Mgr Macy's Nanuet, NY Macy's
Loss Prevention Mgr Campbellsville, KY
Mgr, District LP Walgreens Kentwood, MI Walgreens


Carlos Perez was promoted to Sr. Director Global Marketing at Checkpoint Systems.

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Retail Loss Prevention Resume Blunders - Real Examples
How many of these have you made?

Contributed by John Velke, VP LP & Safety for Total Wine & More

1) Your opening sentence should not disqualify you from the job you are applying for.

Example: "Highly motivated Master’s candidate seeking full-time position in federal law enforcement."

Ummm, this is retail, why are you even applying?

2) Using the word "Keywords" on a resume will not elevate your resume in my search of a suitable candidate.

Example: "Keywords - Criminal Investigation Risk Assessment Financial Management Investigative Case Management Intelligence Analysis Fraud Investigation Program Management Correctional Management."

This is gobbledygook and indicates an inability to communicate in writing.

3) Don’t waste space describing certifications that have nothing to do with the job you are applying for.

Example: "Sharpshooter - U.S. Army Basic pistol course (9mm Beretta)"

Unless the job posting indicates that the position is armed - you should assume it is not.

4) Using your work email address on your resume is just plain stupid.

It tells me two things about you:
        1) You are naive about technology and
        don’t know how to get a free email
        address from gmail or hotmail.
        2) You are searching for a new job while
        at work for your current employer.

Get back to work. You are wasting my time, your time, and your employer’s time.

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Knowing the basic interview questions is one thing. Having the answers is another. What's more important is communicating openly and honestly in a professional manner that shows thought, vision and your business knowledge. Try to apply your background to the interviewers business and how you can impact it and add value. The key to a successful interview is bridging the gap between your background and the prospective employer's company and needs. Preparation-preparation-preparation!

Just a thought,
Gus Downing

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