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January 31, 2012 SUBSCRIBE

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Secretary Napolitano Unveils National Strategy for Global Supply Chain Security Secretary of Homeland Security Janet Napolitano today unveiled the Obama administration's National Strategy for Global Supply Chain Security at the World Economic Forum in Davos, Switzerland. The Department of Homeland Security is committed to facilitating legitimate trade and travel, while preventing terrorists from exploiting supply chains, protecting transportation systems from attacks and disruptions, and increasing the resilience of global supply chains. (Source

ASIS elevates Women in Security to full council The ASIS Women in Security Group will become an official ASIS Council beginning in February 2012. Formed in 2009 it now has nearly 2,000 members. The new Women in Security Council will be chaired by Linda Harmon of Accenture, along with co-chair Normadene Murphy of Guardsmark. As it moves into a council, the group retains its original mission statement: "The ASIS Women in Security Group's mission is to foster discussion of issues particular to women in the workplace and, through tailored programming and mentoring, develop career paths for women in security." The NRF's Women in LP Caucus has 400+ members. (Source

Analyst predicts U.S. retailers will see comps weaken by 1% to 2% in 2012. as an overabundance of retail square footage and tepid demand from consumers slow the overall growth of the $1.7 trillion consumables market in the U.S. Retailers that grow in this environment — likely to be dollar stores and others built around low prices and convenience. Consumers are suffering from continued unemployment — and a lapse of unemployment benefits — along with a low savings rate, the cycling or expiration of the payroll tax holiday, and "stickiness" in higher fuel prices. And on a different note last night a number of analyst say gas prices will rise above $4 a gallon by late spring. Are we at the beginning of another? (Source

Regis Hair Salons Loss Prevention department cut by more than 50% That entire industry has been feeling the pain as Ratner's (Hair Cutlery) eliminated their LP director's role a few weeks ago and a Canadian salon files for bankruptcy.

McAfee's new study shows that nations around the globe must "dramatically" improve their framework for coordinating on cybersecurity threats. McAfee commissioned the Security and Defense Agenda (SDA), a prominent think tank based in Brussels, to canvas global leaders and cybersecurity experts for the report entitled, "Cybersecurity: The Vexed Question of Global Rules," released Monday. The authors of the report emphasized the need for sharing information about threats in real time, both among nations around the globe and between the public and private sectors in any given country. Regardless what the criminal problem is it seems that it always boils down to the need for the public and private sector to work more closely together. (Source

Indianapolis establishes "Clean Zones" for the Super Bowl to fight counterfeit Prop 188 passed by city council authorizes "clean zones" in the stadium's vicinity. In these zones, those who wish to advertise or promote commercial activity in any way connected to the Super Bowl -- whether it be selling football themed T-shirts, memorabilia, snacks or advertising those items through banners, signs, building wraps, electronic and mobile messages, inflatable soda bottles and beer cans etc. -- must first receive approval from the NFL and obtain from the government a "limited duration license," which in most cases costs $75. Even long-standing restaurants and retail stores, provided they are located within a clean zone, will need permission from the NFL to capitalize on the Super Bowl in their signage and advertising. Local authorities will enforce the clean zones and violators can be fined hundreds of dollars as well as have their items seized and impounded. (Source

New checkout systems are turning heads as customers move thru tunnels or merchandise moves thru visual recognition technology scanning portals. With technology changing faster than ever this year at the NRF Big Show Datalogic introduced a new self-checkout system that does the work for customers and cashiers. The system employs an open Y-shaped automated scanning portal, under which products move on the checkout belt. The portal identifies products with two types of technologies: imaging scanning, which does most of the work, and a visual recognition system that identifies un-scanned items; the system has a scan rate of about 98%. It is expected to be commercially available later this year. (Source

Indianapolis is cracking down and locking down for the Super Bowl. From pickpockets and prostitutes to dirty bombs and exploding manhole covers, authorities are bracing for whatever threat the first Super Bowl in downtown Indianapolis might bring. They're locking down 44 blocks - about a square mile - in the heart of the city, closing streets and forcing over 150,000 or more NFL fans to jockey with downtown workers for space much of the week. Under a security risk rating system used by the federal government, the Super Bowl ranks just below national security events involving the president and the Secret Service, said Indianapolis Chief of Homeland Security Gary Coons. (Source

Gang shoot-out at Visalia Mall in Visalia, Calif., Saturday night injures two and sends shoppers running. The mall was evacuated after the shooting. Visalia police say this was an isolated incident between two rival gangs who just crossed paths at the mall. "Honestly, I was like I'll never go back to the Visalia mall again, I'd rather do my shopping somewhere else," said Marlene Pantoja, a Visalia resident. (Source

Memphis Cargo Theft Task Force recovers $1.5 million in stolen cargo and vehicles in first 9 months of 2011 Memphis—located along major interstate highways and home to a variety of product distribution centers—is a hot spot for cargo theft. Task force member Barry Clark, a detective with the Shelby County Sheriff’s Office, explained that some of the theft crews are so organized that each member has his own specialty, from the break-in artist who can steal a rig in seconds to professional drivers, surveillance experts, and the guys who know how to defeat the specialized devices that lock trailers carrying extremely valuable loads. "This is their business," Clark said. "And they are good at it." Cargo theft is also a "gateway" crime, said Special Agent Eric Ives, a program manager in our Criminal Investigative Division at FBI Headquarters who coordinates major theft investigations from a national perspective. "Groups that do these crimes are often funding other illegal activities, like buying drugs or weapons. And compared to many crimes," Ives added, "cargo theft is highly profitable and not particularly dangerous." (Source

ADT Security Services alarm company settles suit with Contra Costa District Attorney ADT agreed to pay a $950,000 civil penalty and provide restitution to some customers to settle a lawsuit by the Contra Costa District Attorney's Office, which claimed certain contractual terms imposed upon customers violated California law. ADT required customers to enter into a two or three year contract, in which the company reserved the right to raise monthly fees after the first year. The lawsuit alleged that by failing to advise customers how much the rate increase would be, ADT violated contract disclosures requirements in California's Unruh Act. (source

Struggling Talbots in talks with Sycamore Partners about a going private. According to a notice issued Monday by Talbots, the troubled retail chain has agreed to make available to Sycamore "certain confidential information regarding business, operations, strategy and prospects." In addition, the confidentiality agreement constrains Sycamore from further unsolicited efforts to buy out Talbots, for at least one year – or until Talbots is bought out, concludes its search for a buyer, or declares bankruptcy. (Source

Pep Boys goes private Once complete they'll be changes and streamlining. Which is typical after a private investment group comes in. It'll take six months for the shake out to truly show itself. (Source

Q4 reports same store sales up 2% with revenue up 6%



Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in February

Kelly Gorman
Vice President LP



Richard C. Hollinger, PhD



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Let us know.

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA



Watch for our article the day after each event!

Los Angeles Area
ORC Association

3rd Annual
2012 Conference

February 16, 2012
LA Convention Center




"Thieves in Law" transnational criminal gang of 4 indicted in Switzerland -managers of a Europe-wide organized crime ring. Believed to be behind a wave of burglaries and organized shoplifting in the Alpine nation police are investigating more than 30 others in this transnational gang. Sporting tattoos showing their rank and function and speaking their own language. The investigation began in 2009 and it's said the gang goes back 20 years to the former Soviet Union. (Source Associated Press)

ORC ring leader gets 5 yrs probation and ordered to pay $50,000 in restitution or spend 7 years in prison. Busted November 2010 Michael Johnson, 43, had been the ring leader of a group of 5 stealing merchandise, returning it for gift cards and selling the cards on eBay. The ring operated in Ypsilanti, Mi., and was hitting Marshalls, T.J. Maxx, Home Goods, Bed Bath & Beyond, Sears, Dunham's Sporting Goods, Kohl's and Office Max stores around southeast Michigan. Johnson and his operatives were arrested in November 2010 after investigators from Marmaxx turned over their findings to police, Det. Sgt. Busch said. She said the loss-prevention investigators from these companies are usually the ones who deal with the large conspiracies such as this and do a great job in helping police and prosecutors with the cases. (Source

The last two of a five member counterfeit currency ring that had been hitting retailers busted in Missouri Authorities say the men are the last of five people involved in producing and using counterfeit bills at stores and restaurants in Cape Girardeau, Poplar Bluff, Dexter and Sikeston in early October. (Source

Is there an ORC Ring operating in Gwinnett County Ga.??? A Gwinnett County man accused of stealing several flat-screen TVs by simply walking out of a store could be connected to other cases, police said. Surveillance video from Jan. 15 at the Wal-Mart on Collins Hill Road in Lawrenceville shows two men in the electronics department looking at televisions. Later, they're seen loading several into shopping carts and walking out. On that night, police said, the men walked out with five flat screens. Lawrenceville Police arrested Koso Lenga this week, but are still looking for others. They are comparing notes with other Gwinnett County cities and other metro counties that had similar crimes. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Job Opening




Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue

Corp LPM of Analytics & Exception Reporting



Downing & Downing

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing
Exec Team Leader - AP Target New Mexico Target
Exec Team Leader - AP Target Albuquerque, NM Target


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Director BevMo! Concord, CA BevMo!
Loss Prevention Mgr Kmart Baltimore, MD Sears Holdings Corp.
Loss Prevention Mgr Kmart Louisville, KY Sears Holdings Corp.
Dept Mgr Store LP & Safety Lowe's Topeka, KS Lowe's
Asset Protection Mgr Sam's G3 Anchorage, AK Walmart
Asset Protection Mgr Walmart Tempe, AZ Walmart
Asset Protection Mgr Sam's Club Colorado Springs, CO Walmart
Asset Protection Mgr Sam's G1 Denver, CO Walmart
Asset Protection Mgr Sam's G1 Jacksonville, NC Walmart
Dist. Center Mgr AP Home Depot Lake Park, GA Home Depot
Dist. Center Mgr AP Home Depot Braselton, GA Home Depot


Bob Bonstrom was named Director of North American Sales for Catalyst Tags.
Dan Taylor, CFI, CFE was promoted to Senior Manager - Asset Protection for Panera LLC.
John Engle was promoted to Regional LP Manager for CVS Pharmacy.
Josh Francis
was named National Task Force Investigator for Marmaxx (TJX).
Dennis Gibbons was named Loss Prevention Investigator for TJ Maxx.
Cindi Rogers, LPQ was promoted to LP Supervisor for Kirkland's Home.
Falish Mohammed, CFE was named Senior Loss Prevention Auditor for Genesco.
Linae Jackson was named Sales Manager for Universal Surveillance Systems LLC.
Dianne Minor was named Sales Manager for Universal Surveillance Systems LLC.

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Following Gabrielle Giffords' BRAVE Leadership This column highlights things leaders do well as examples for others to follow. Gabrielle Giffords' resignation from congress is such a thing. It is a classic act of inspiration and enablement. She is not acting like a victim. She is demonstrating BRAVE leadership at its best. (Overcoming adversity)

Five Components of BRAVE Leadership Leadership is about inspiring and enabling others to do their absolute best - together - to realize a meaningful and rewarding shared purpose. (Your big 'ah-ha!' moment)
The New Leader's Playbook Leadership transitions are some of the toughest challenges people face. Nearly half of new leaders fail in their first 18 months. Often, failure is the result of crucial mistakes made in the very beginning that can be devastation for organizations and leaders alike. (The first 100-days)

How to Work with Someone You Hate Working with someone you hate can be distracting and draining. An insufferable colleague can negatively affect your attitude and performance. Fortunately, with the right tactics, you can still have a productive working relationship with someone you can't stand. (Deal with that pompous jerk)

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Your success is directly tied to the relationships you have with your stores, with your colleagues, and with your vendors. The ability to develop, nurture, and grow those relationships is critical if you expect to deliver the results you need. And as in the case of all relationships, it's also about what you bring to the table and the value you add. Oftentimes, one's biggest challenge is usually driven by your weakest or worst relationship and over time those are the ones that'll have the biggest impact. So take the time to access them and remember it's never too late to try to change one.

Just a thought,
Gus Downing

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