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Stay Tuned for New Episodes!
Full Schedule Coming Soon
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The Macy's
Store Operations AP Team
At the D&D
Daily's Live in NYC at the
NRF Big Show Reception - Jan. 15
Pictured, left to right:
John Moore, Tim Huff, Steve Borman, Alisa Dart, John Matas, Stephen Competello,
Chris DeSantis, Joe Coll, and Thomas Smith
Got a picture of your team on your cell phone?
Send it to us!
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Q4/Full Year 2018 LP/AP
Internet Jobs Report
The below report breaks
down the number of retail loss prevention/asset protection jobs
reported by the D&D Daily in Q4 2018 and all of 2018, along with
comparisons for the last few years to show industry trends.
Each day, we at the Daily scour the web for
new
LP/AP job postings, bringing our readers the latest positions
posted in the industry in the last 24 hours. Our "Daily Internet
Jobs" section reflects single-unit, district, and regional
positions. While our "Featured Jobs" column reflects senior-level
LP/AP positions, including VP, Director, Sr. Manager and other
Corporate-level jobs.
Q4
Comparison: LP Internet Jobs
Up 10% from Last Year, Up 4% and 48 jobs since 2015
2015 -
1,115 jobs |
2016 - 931 jobs
Down
16% from '15 |
2017 - 1,055 jobs
Up
13% from '16 |
2018 - 1,163 jobs
Up
10% from '17 |
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Yearly Comparison: LP Internet Jobs
Up 1% Over Last Year, Down 6% and 336 jobs from 2015
● 2018 - 4,902
Up
1% from '17
● 2017 - 4,838
Down
2% from '16
● 2016 - 4,944
Down
6% from '15
● 2015 - 5,238 |
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To see stats on our Featured Job postings and
more,
read the full report here
NuTech National
Sponsor of the D&D Daily's Featured Jobs Columns
Thanks NuTech National for making these columns and
report possible.
Hey LP and AP Execs - Thank NuTech National!
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Flights canceled, offices close amid frigid Midwest weather
A deadly arctic deep freeze enveloped the Midwest with record-breaking
temperatures on Wednesday, triggering widespread closures of schools and
businesses, and the canceling of more than 1,500 flights from Chicago's
airports. The cold even prompted the U.S. Postal Service to suspend mail
delivery to a wide swath of the region.
Many normal activities shut down and residents huddled inside as the National
Weather Service forecast plunging temperatures from one of the coldest air
masses in years. The bitter cold is the result of a split in the polar vortex
that allowed temperatures to drop much farther south than normal.
In Chicago, temperatures were still dropping after plunging early Wednesday to
minus 19 degrees (negative 28 Celsius), breaking the day's previous record low
set in 1966. Snowplows were idled overnight in southwestern Minnesota, where
temperatures dropped to negative 29 degrees (negative 34 Celsius). And the
temperature in Fargo, North Dakota, was 31 degrees below zero (negative 35
Celsius).
msn.com
'Too Cold to Steal'
Green Bay, WI: Police Chief Cancels Crime Due to Cold Weather
Taking a page from the Suburban Chicago Police Department,
reported in the Daily yesterday, who "cancelled all misdemeanor and felony
criminal activities due to extreme cold and wind", Green Bay Police Chief Andrew
Smith issued a statement of his own:
Faced with the record-breaking cold weather that is fast approaching, the Green
Bay Police Department is taking the unprecedented step of cancelling all
criminal activities in the City of Green Bay until further notice. Green Bay
Police Chief Andrew Smith was quoted as saying, "With the wind chill warnings,
we simply cannot have any criminals putting themselves in harm's way at those
temperatures. If we didn't speak out against this, it is simply not fair to the
criminals, and I am not willing to risk it."
Forbidden until further official notice are all criminal activities including
retail thefts, automobile thefts (including the stealing of cars with the keys
inside), and all manner of violent crime.
Read the full news release here:
wearegreenbay.com
Minneapolis, MN: Many Restaurants & Grocery Stores Closing Due To Extreme Cold
Amazon closes delivery stations in Chicago due to weather conditions
USPS Suspends Mail Delivery In Parts Of 10 States Due To Dangerous Polar Vortex
'Getting Talent Back to Work' Program
Hiring Ex-Convicts Push Continues to Get Press
Working with prominent political donor Charles Koch, a number of major trade
groups threw their support behind an initiative that aims to encourage employers
to consider workers with criminal records for open positions. The power of a
second chance is one that many ex-convicts struggle to receive in the job
market. But a number of major business groups, along with the Society for Human
Resource Management, are making the case that this situation needs to change.
Joining SHRM in pledging to take part are the American Staffing Association,
the U.S. Chamber of Commerce, the National Retail Federation, and the National
Restaurant Association.
associationsnow.com
Editor's Note: Yesterday's article in the Daily titled "SHRM
Urges Employers to Consider Applicants with Criminal Histories" continues
today in Associations Now's publication. The push is making the rounds and might
become a topic of conversation throughout organizations.
Do you have a plan on how to respond and is senior management supportive? A
topic deserving attention.
The ABCs of THC: What Employers Need to Know About Marijuana Laws
State
laws reflect the changing attitude toward weed: Thirty-three states and
Washington, D.C., have legalized medical marijuana use, and 10 states have
approved both its medical and recreational use.
As medical and nonmedical legalization spreads, it will become increasingly
important that employers clarify their policies, said Alyson Martin, co-founder
of Cannabis Wire, a publication about key cannabis issues.
While it may be unlawful in some jurisdictions to discriminate against workers
simply because they have a medical marijuana card, employers can still require
sobriety at work and treat marijuana as they would alcohol or prescription
drugs, said Rob Wilson, president of Employco USA, a national
employment-solutions firm based in Illinois.
But, for now, marijuana drug tests can't determine whether someone is currently
under the influence the way that alcohol tests can, Lawless noted, so employers
may opt to state in their policies that they will discipline employees who are
displaying behaviors of intoxication and test positive for marijuana.
"Managing employee expectations is critical," he said.
shrm.org
Changes To Laws Governing Credit Fraud In
Virginia Will Allow More Prosecutions
In Virginia, a conviction of credit card fraud is punishable as a Class 1
misdemeanor if the value of all money, goods, services, and other things of
value furnished in violation is less than $500 in any six-month period, and is a
Class 6 felony if such value is $500 or more in any six-month period, according
to Virginia Code § 18.2-195. However, due to current law, prosecution of these
cases can be tough as they may only be brought forth in the country or city in
which the crime occurs.
With more credit card fraud is being committed either over the phone or
internet, one Virginia lawmaker is set to fill the hole that seems to be a
getaway for criminals. H.B. 2484, introduced by Delegate Keith Hodges (R-Urbanna),
allows that a "prosecution for an offense related to credit cards may occur in
the county or city in which the cardholder resides."
therepublicanstandard.com
Inside Threat: Employee Orders/Sells $6.7M in Ink Toner & Cartridges, Gets 51
Months Fed Prison
Jennifer
J. McCain-Bray, aka JJ McCain, was sentenced today to 51 months in federal
prison for committing mail fraud and tax evasion as part of a scheme to defraud
the Las Vegas Valley Water District (LVVWD) of over $6.7 million.
Between 2007 to 2015, she defrauded the LVVWD by falsely representing that
purchases of ink and toner cartridges were for the LVVWD, when she knew that
the products were actually purchased for a New Jersey company which received
and then resold the cartridges for its own profit. McCain-Bray instructed
the vendor to ship the ink and toner cartridges from California and other
locations to her at her LVVWD office in Las Vegas. She then relabeled the
packages and shipped them to the New Jersey company. In exchange, the New Jersey
company transferred money to McCain-Bray's personal PayPal account.
justice.gov
Fifth Defendant Sentenced for Sophisticated Global Cellphone Fraud Scheme
A former West Palm Beach, Florida resident who was extradited to the United
States from the Dominican Republic was sentenced to 65 months in prison today
for multiple criminal charges in connection with a sophisticated global cell
phone fraud scheme that involved compromising cellphone customers' accounts
and "cloning" their phones to make fraudulent international calls.
Braulio De la Cruz Vasquez, 54, pleaded guilty earlier to one count of
conspiracy to commit wire fraud, access device fraud, the use, production or
possession of modified telecommunications instruments, and the use or possession
of hardware or software configured to obtain telecommunications services.
justice.gov
Teamsters join fight against Amazon HQ2
Retail workers looking to unionize an Amazon warehouse on Staten Island have a
new ally. And the deal to bring the mammoth e-tailer to Long Island City has a
new critic.
The International Brotherhood of Teamsters has joined the battle over Amazon's
second headquarters. In letters to Mayor Bill de Blasio and Gov. Andrew Cuomo,
the truckers' union has teamed up with the Retail, Wholesale and Department
Store Union to highlight the Seattle giant's "well-documented record of
anti-worker, anti-union behavior" and "deadly and dehumanizing working
conditions." They are asking the elected leaders to "work with us to ensure that
Amazon changes the way it operates."
crainsnewyork.com
Retail is Broken & Apple's Angela Ahrendts Has a Plan
Thousands of Beacons Behind Apple's Walls
Retail has never been so in need of reinvention
Since 2015, Apple has opened a series of high-profile flagships to promote its
brand, each requiring, in the company's
words, "substantially" more investment than its typical stores. "We are now
opening fewer, larger stores so that you can get the full experience of
everything that's Apple,"
"We don't talk a lot about it but there are thousands of beacons behind those
walls," she remarks. These location-aware sensors connect with the Apple Store
app on iPhones, sending visitors a greeting when they arrive in store, and
prompting them to skip the cash register and pay for purchases via the app as
they approach the accessories area. (They must opt-in on the app to access these
features.) "As we renovate every store we update all of the technology. We don't
want to be gimmicky, but stores need to become living, breathing spaces, not
just two-dimensional boxes."
Read how Angela Ahrendts is reinventing Apple stores and how she and her team
are getting all 70,000 retail team members aligned and on the same page
everyday.
voguebusiness.com
Mobile Payments to Reach $1T By 2020
Impacting All LP Investigations
If retailers want to capture more global sales in 2019 and beyond, they must
give customers everywhere the payment choices they want. This means increasing
support for eWallets as well as considering local payment methods and currencies
in the payment experience.
Here are the mobile payment technologies you should be aware of:
● SMS payments: Payment via text message, usually for
person-to-person payments.
● Near field communication (NFC) payments: The transfer of payment
information when a phone and a point-of-sale device come in close contact, such
as when using Apple Pay in stores.
● Mobile wallets: Also called digital wallets or eWallets, where
payment information is stored in an application for easier checkout online or
in-app.
The mobile payment type that matters most for retailers is mobile wallets.
chainstoreage.com
Bankrupt retailer Gymboree faces lawsuit for no WARN notice of layoffs
Laid off 400 with no 90 day notice - WARN act.
A former employee of Gymboree Group Inc has sued the children's clothing
retailer over its termination of an estimated 400 staff members earlier this
month on the heels of its second bankruptcy in less than two years. In an
adversary class action complaint filed on Saturday in U.S. Bankruptcy Court in
Richmond, Virginia, Katherine Pocrass said she and other staff at Gymboree's
corporate headquarters were laid off on or about Jan. 18 without cause or
advance notice required by the Worker Adjustment and Retraining Notification
Act (WARN).
reuters.com
BJ's Wholesale Club -
Vice President Asset Protection
job taken down
Michaels to shutter Pat Catan's chain three years after buying it
Sears Lost $318 Million During the Holiday Season
Report: Worldwide Payment Card Fraud
Losses Reach a Staggering $24.26 Billion, USA Accounts for 38.6% of
Global Card Fraud Losses
Australians lost almost half a
billion dollars in credit card fraud in a single year
Quarterly Sales
eBay Q4 revenue up 6% ($2.9B); GMV up 1% ($24.6B)
McDonald's Q4 U.S. comp's up 2.3%; revenue down 0.2%
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All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
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Kentucky man arrested under suspicion of stealing
UPS packages and selling on eBay
Detectives arrested a UPS driver in Louisville who they suspect stole dozens of
packages and some factory inventory, selling at least some of what he stole.
Louisville Metro Police believe Jon Keen, 38, may be involved in the theft of
more than 60 packages from various victims, according to one of his arrest
citations.
What led officers to Keen was likely a shipment of custom luxury watches that
disappeared. The victim, a Royal Air Force Captain, told police he designed
seven custom watches from the Bremont Watch Company worth more than $45,000. He
never received the watches from UPS. The Bremont Watch Company identified the
missing watches on an eBay account. A UPS detective found that eBay seller was
based in Louisville and worked for UPS.
Read more
For further information on PROACT, email inquiries to
PROACT@eBay.com. |
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R-CISC
Expands Member Engagement Team with New Member Manager and Program Director
The R-CISC recently added two positions to its Member Engagement Team to
accelerate its program of products and services for members.
Amy Tate has joined as program director with more than 14 years of
experience in program management and leadership for the technology services
industry. She has a consistent track record of managing large and complex
projects from initiation to closing and has worked with all levels of
management. As a certified Project Management Professional (PMP), she is
currently responsible for member engagement at the R-CISC and the implementation
of project management tools and techniques for the delivery of R-CISC programs.
Lea Lubag joined R-CISC from the Global Resilience Federation (GRF) as
membership manager and is responsible for managing membership growth
campaigns and strategizing new markets for expansion. Lubag had previously been
connected to the R-CISC at its inception, leading the effort to standup member
onboarding and member technology processes for the organization in 2015 while
contracted with the Financial Services Information Sharing & Analysis Center
Sector Services division (FS-ISAC SS).
r-cisc.org
Illinois Biometric Law: Scanning Fingerprints Can
Get You Sued
The Illinois Supreme Court ruled unanimously that when companies collect
biometric data like fingerprints or face prints without informed opt-in consent,
they can be sued. Users don't need to prove an injury like identity fraud or
physical harm - just losing control of one's biometric privacy is injury enough.
In Rosenbach v. Six Flags, a 14 year old brought a challenge against an
amusement park for collecting his thumbprint without his informed consent, in
violation of Illinois law. The law in question, the Illinois Biometric
Information Privacy Act (BIPA), prohibits companies from gathering, using, or
sharing biometric information without informed opt-in consent. EFF, along with
ACLU, CDT, the Chicago Alliance Against Sexual Exploitation, PIRG, and Lucy
Parsons Labs, filed an amicus curiae brief urging the Illinois Supreme Court to
adopt a robust interpretation of BIPA.
eff.org
Walmart Sued After Ill. High Court Ruling On Biometric Privacy
Scanning Employee Fingerprints Without Consent
A proposed class of Walmart Inc. employees sued the retail giant on Monday in
Illinois state court, alleging that the company illegally collected their
fingerprints without consent, days after the state's Supreme Court ruled
plaintiffs don't need to allege actual harm to mount such suits.
Named plaintiff Ethan Roach, who worked at a Litchfield, Illinois, Walmart store
from early 2016 until fall 2017, said the company made him and other employees
use a handprint scanner when taking out and returning cash register drawers at
the beginning and end of each shift.
law360.com
Arizona: Proposed bill would restrict business biometric data use without
consent
Exception would be given to security, law enforcement
Another U.S. state is considering major new regulatory rules that would make it
illegal for businesses to use biometric data for commercial purposes without
consent, the Arizona Mirror reports. House Bill 2478 is proposed by House
Speaker Rusty Bowers, and sets criteria for legally enrolling an individual's
biometric data, with violations punishable by fines of up to $10,000 per
violation, and eligible for lawsuits. The bill also empowers the Arizona
Attorney General's Office to investigate violations and impose penalties if
necessary.
The criteria include giving notice of and receiving consent for biometric data
collection, with exceptions for health care, law enforcement, and security.
Security is defined in the bill to take in theft and fraud prevention, and
protection of digital services and accounts. Biometrics could still be used
to authenticate financial transactions, as long as it is not sold or used for
other purposes. It does not limit federal or court orders for biometric data,
according to the Mirror.
biometricupdate.com
Responsible use of facial biometrics in focus at World Economic Forum
N.Y. Attorney General Enforces Mobile App
Security Initiative, Announces Settlements with Five Companies
Director, Internal Audit - IT for Tapestry - Based in NYC
The Director, Internal Audit - IT will be responsible for assisting the VP
Internal Audit and Asset Protection in managing a global team; defining the
overall direction, policies and procedures of the internal audit function as it
relates to the IT requirements. This role will lead the planning, execution and
reporting of IT internal audits for three brands, Coach, Kate Spade and
Stuart Weitzman. A key area of focus will be on continuing to mature the
Internal Audit function focused on integration of IT and business audits, as
well as defining a strategy for data analytics and automation within the
Internal Audit function.
tapestry.com
GameStop -
Director, Information Security Threat Management job taken down |
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Every Business Needs Multi-Factor Authentication
You wouldn't leave the door to your house unlocked when you are
not home, and you probably lock the door while you are home too. Even though
there is no immediate danger of a stranger entering your home, or your strange
uncle visiting unexpectedly, you lock the door. The locks on our doors are a
precaution, not against an imminent threat, but against a possible threat. So
too is Multifactor authentication an added layer of protection that you hope you
never need but will be glad you had when a hacker, or your creepy uncle, tries
to access your online accounts.
Two-Factor Authentication (2FA), also known as Multifactor Authentication (MFA),
is like a door with two locks. The first lock is your basic username and
password login combination and the second can be anything else to verify your
identity. The second layer is often a randomized number sent to your mobile
device or email address but it can also be a hardware token that you carry on
your person, an app on your phone, or even an NFC chip implanted under the skin.
Multifactor authentication is a simple way to add security to the accounts that
your employees access every day. It can help prevent common vulnerabilities like
reused passwords, brute force hacks, shared credentials, and orphaned
credentials on public devices. Read on to learn more about these common risks
and how OpenEye Web Services (OWS) cloud managed video is using MFA to keep your
network and surveillance system safe.
As we live more of our personal and business life online, we have more and more
passwords to remember each day. Best practices say that we should use a unique
strong password for every account but the average business employee has to
remember 191 different account passwords according to a 2017 report from Last
Pass. Out of desperation, we start creating passwords that are easy to remember,
just barely meeting the security guidelines for each site, and as the number of
passwords pile up we resort to using the same password for multiple accounts.
LastPass found that 61% of people use the same or a similar password everywhere
even though they know it isn't secure.
Read more here.
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Workplace violence on the rise across Canada
Women four times more likely to experience sexual assault at work
Violence-related injuries at work are on the rise across Canada and this is
especially the case for women, according to two recent studies. We found that
women are four times more likely than men to experience sexual assault or
unwanted touching on the job, no matter what occupation or industry they
work in.
Women are also 13 per cent more likely than men to be physically assaulted at
work - a difference largely explained by the sectors women tend to work in.
Finally, we also found that differences between men and women in the risk of
violence at work have changed over time.
Physical violence related to
industry
In terms of physical assault, the risk was 13 per cent higher for women than for
men; 7.7 women per 1,000 women and 6.8 men per 1,000 men reported being
physically assaulted in the previous year.
This difference in risks of physical violence at work faced by men and women can
be mostly explained by differences in the types of work they do. That is, if men
and women are doing the same shifts in the same job in most industries (not
all), neither are more at risk than the other. The female security guard
working nights in a building complex faces the same risk of physical assault as
her male colleague doing that job the next night.
However, differences in the types of work men and women do are deeply entrenched
in the Canadian labour market; many occupations and industries in Canada are
still as segregated on the basis of sex and gender today as they were 20 years
ago.
As a result, we still need to contend with gender imbalances in the risks of
physical violence when thinking about workplace violence prevention.
theconversation.com
Retail Council of Canada's Shopping Centre Study 2018
Huge investments pay off for shopping centre owners
Shopping
centre owners spending big bucks to become major destinations for shoppers are
continuing to see those investments pay off, according to the
Canadian Shopping Centre Study 2018.
Although malls across Canada are seeing growth, report author Craig Patterson
said Greater Toronto Area shopping centres are leading the way in innovation and
aesthetics: "We have the best-looking malls by far," said Patterson, a retail
analyst, and founder and editor-in-chief of Retail Insider. He created the
report for the Retail Council of Canada.
Major Investments Across Canada
While
top-end Toronto-area facilities might be leading the way, the investments are
happening from coast to coast. Hundreds of millions of dollars - per shopping
centre - continue to be spent on upgrades to attract potential shoppers: "People
are still searching (for) experiences," he said.
Top 10 Shopping Centres
Yorkdale topped the list for the third consecutive year with $1,905 sales per
square foot, a 15 per cent increase year-over-year which solidifies its position
as one of the top malls in North America. CF Pacific Centre moved up to second
(from third) netting a healthy 10 per cent increase to $1,690 in sales per
square foot, while the Oakridge Centre slipped to third at $1,594.
Click here to read the full study.
renx.ca
Edmonton, Calgary malls among the most productive in Canada
Southgate Centre Ranked as One of Most Productive Malls as it Looks to the
Future
Cannabis legalization reversing the cashless trend?
How far will Canadians go in parting with their bills and coins?
Soon after recreational cannabis consumption was legalized in Canada in October,
the Office of the Privacy Commissioner offered some advice to consumers: If
you are wary of leaving a track record of your purchases, try buying marijuana
with cash rather than a credit card.
If this advice seems curiously out of sync with today's trends, it is: Canada is
becoming an increasingly cashless society as credit cards, debit cards,
contactless payments, electronic transfers and phone apps give consumers any
number of alternatives to counting bills and hauling change.
theglobeandmail.com
Canada Store Openings & Expansions
●
Orangetheory Fitness Ramps Up Aggressive Canadian Expansion into 2019
●
Hart Stores Inc. coming to Amherst
●
Farm Boy's Leslieville location is opening this week
●
10 B.C. Safeway stores are re-opening as bargain FreshCo markets
●
Squish Candies Coming to Halifax
Published in the Jan. 28th
Daily
Canada Goose parkas are winter's 'it' coat - Particularly for robbers in Chicago
Bank of Montreal creates financial crimes unit with cybersecurity, fraud
capabilities
Pharmacy Association CEO defends industry's ethics after Moose Jaw pharmacist
found taking gifts
Point-of-sale technology helps cannabis retailers dodge fines
Wine store's lawsuit demands Manitoba cut off online 'bootleggers'
Arrest warrant issued after Peter Nygard fails to appear in Bahamas court
Dredging his bay beyond legal limits in his caribbean estate
What Young People Are Saying About Working Retail:
Ruining The Holidays & Dealing With Scammers
Quebec cannabis store employees fail to form union
Pot shops in Ontario: 77 out of 414 municipalities opt out
E-commerce nightmare: 'I Spent $925 on a Fake Canada Goose Coat'
Penhold, AB: Bus with students onboard collides with armed robbery suspect
On
January 15, 2019 the Fountain Tire in Drumheller was broken into, and a truck
was stolen. On January 16, 2019 the truck was associated to a break and enter in
Bashaw and an incident of shots fired in Three Hills. Today, the Blackfalds RCMP
recovered that truck following a collision with a school bus and car-jacking,
and are looking for any possible information as to the timeline of activities of
that truck between January 16 and today. A male driving a truck collided with a
school bus on Township Road 372 and Range Road 281. When a passerby stopped to
offer assistance, the male suspect pointed a handgun and demanded her vehicle.
He fled in the victim's Mitsubishi Outlander, heading westbound on Township Road
372.
todayville.com
Calgary, AB: At least $16K worth of jackets stolen in Calgary smash & grab
Third
incident in 3 years - $70K total goods stolen
An investigation is underway after thieves took at
least $16,000 in merchandise from a northeast Calgary motorcycle business early
Tuesday morning. Police confirmed they received reports of a break and enter in
which clothes were stolen in the Greenview area at around 2:40 a.m. Vince
Aiello, the general manager of Indian Motorcycles of Calgary, said thousands of
dollars in leather jackets and apparel were taken from his store. It's the third
incident in as many years with an estimated $70,000 worth of goods stolen
overall.
globalnews.ca
Vancouver, BC: Cannabis shop customer shot in 'brazen robbery'
Kelowna, BC: RCMP shoot, wound man outside shopping mall
Paris, ON: Major ID fraud bust made; Skimming device, thousands of cards
recovered
Moncton, NB: Thieves take 'significant' haul of
$1 and $2 bills
from collectibles store
Saulnierville, NS: No one hurt as vehicle drives through grocery store
Two arrested after LCBO thefts in Mississauga, Toronto
Windsor, ON: Forensic evidence helps nab suspects in jewelry store robbery
Toronto, ON: Store employee accuses co-worker of tainting water bottle with
Lysol
Robberies & Burglaries
●
Cannabis Shop - Vancouver, BC - Armed Robbery/Customer Shot
●
Fountain Tire - Penhold, AB - Armed Robbery
●
Motorcycle Business - Calgary, AB - Burglary/Smash & Grab |
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The NRF LP Effort & Value - Protect 2018
Bob Moraca, Vice
President of Loss Prevention, NRF, provides an update on the National Retail
Federation's latest LP/AP efforts - from the NRF LP Council to research studies
and preparedness guides to the evolution of the NRF PROTECT conference, the
largest retail and restaurant LP event in North America.
Scott McBride, Vice President of Loss Prevention, American Eagle Outfitters,
talks about the work and value of the NRF LP Council, as current Vice Chair and
long-term member of the group. With 7 different committees involving 75 senior
retail LP/AP executives representing over 40 different retailers from a variety
of sectors, learn why you and your retailer should get involved.
Episode
Sponsored By:
Joan Sparks
- Tyco Retail Solutions - Quick Take 4
Joan Sparks, tells us about
the Sensormatic Global Shrink Index
- a new study on retail shrink commissioned
by Tyco Retail Solutions that surveyed 1,200 retail decision makers across four
regions, 14 countries and 13 retail segments. Then Joan takes on the "Lightning
Round". |
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4 Ways You Can Fight Friendly Fraud Chargebacks
Even if you've been good all year, the holiday shopping rush always ends up
dropping the worst kind of coal under fraud analysts' trees: chargebacks.
Friendly fraud chargebacks-when the cardholder disputes legitimate
transactions-are among the worst pain points for e-commerce sites. But by
harnessing the power of your fraud-fighting tool, you greatly increase your
chances of recovering funds from friendly fraud chargebacks after the holidays.
Here's how.
To dispute a chargeback, you'll need to gather "compelling evidence." According
to Visa's chargeback dispute rules, merchants who present compelling evidence
can prove a chargeback is invalid and recover funds. Compelling evidence
includes:
1. Photographs or emails that prove that the person receiving goods or services
is also the cardholder
2. Proof that there have been one or more undisputed payments for the good or
service
3. Proof that the goods or services were delivered
4. Description of a downloaded good or service, the date and time it was
downloaded, purchaser's IP address, device ID, name, and email address
Though the "compelling evidence" language is unique to Visa, the dispute process
is not. For example, the process for disputing Mastercard chargebacks doesn't
really differ from the Visa process. Fortunately, your fraud-fighting tool can
grant you easy access to much of this compelling evidence.
● Step 1: Gather identity information
● Step 2: Look up purchase history
● Step 3: Check geographic proximity
● Step 4: Dispute the chargeback
cardnotpresent.com
For 74 percent of consumers security is crucial
for their online experience
Why 3D technology makes more sense today for
online retailers
Understanding the security threats facing online
retailers in 2019 |
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Flushing, NY: Fake credit card ring operators in
Flushing had $600,000 in cash
and 480 pounds of pot in home
Members
of the NYPD and the FBI Joint Major Theft Task Force raided a Flushing home last
week as part of a credit card fraud investigation, they found much more than the
makings of a counterfeit credit card mill. Authorities seized 480 pounds of
marijuana and $600,000 in cash. Three people at the home were taken into
custody. Seized were various credit card-making tools including a credit card
reader/writer, a credit card stamper, an embosser and foil cartridges used to
add color to the bogus credit cards. "The defendants in this case are accused of
setting up a multi-faceted illegal operation dealing in bogus credit cards,
counterfeit cash and drugs," Queens D.A. Richard Brown said in a Jan. 28
statement announcing the arrests.
qns.com
Hempfield, PA: Women tried to steal $3K worth of
merchandise at Walmart; charged with Robbery
Byram Township, NJ: 4 arrested for Shoplifting at
ShopRite; estimated value at several hundred dollars
Chesterfield Township, MI: Police seek suspects in Menards
$1,000 retail theft
Anna, IL: Police looking to Identify $700 Walmart thief
Cape Coral, FL: Home Depot thief assaults LP; 3 drill sets
($500) recovered but suspect got away
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Dekalb County, GA: Customer shoots, kills robbery suspect
at Family Dollar
Police stated that a man walked into the store on Covington Highway and pulled a
gun on two employees. While the suspect was getting money from an employee, a
customer shot the man, police said. The suspect later died. The customer who
shot and killed the gunman will not be charged, police said. Police told Regan
the clerk was badly shaken by what happened but appreciative of the customer who
put a stop to the armed robbery by taking out the threat.
wsbtv.com
Madison, WI: Parents sue grocery store for not protecting
daughter from coworker who killed her
Malden, MA: Authorities ask for tips 6 years after murder
of Skate Shop Clerk; video re-released
Robberies, Incidents & Thefts
Crown Point, IN: More than $1 million in jewelry
taken after man smashed Jared cases with hammers
Three men smashed cases at Jared with hammers and stuffed more than $1 million
of jewelry into bags Friday, according to police and court records. Altonio
Benson, 40, and Darren S. Bell, 19, both of Detroit, dropped more than half of
the stolen jewelry as they ran from police, Lake Criminal Court records state.
The men were caught by officers after running north across U.S. 30 from the
Jared The Galleria of Jewelry store near Southlake Mall in Hobart.
nwitimes.com
Sullivan, IN: Dollar General break-in was inside
job
The Sullivan County Sheriff's Department was quickly able to close the case
after the department received a call Monday from the store, reporting that an
overnight office break-in had occurred. A store employee described arriving for
work in the early morning hours to find the front door unlocked. According to
the employee, the burglar alarm had also been deactivated.
mywabashvalley.com
Port Richey, FL: A robber is on the run in Pasco County
after a Tuesday afternoon crime spree
Deputies say the man hit three businesses in less than a mile, along State Road
52. The Pasco County Sheriff's Office said it started just before 1 p.m. when
the criminal pulled up to the drive-through window at a Regions Bank and
demanded money, but he drove away empty handed. His next stop was a Sunoco Food
Mart. He got bounced out the door, but that didn't stop his spree. The same man
later hit a Barbershop and Dry Cleaner.
fox13news.com
Colorado Springs, CO: Armed Robbers hit Jewelry store, 3rd
in 5 days
Meriden, CT: Dick's Sporting Goods employee stole,
fraudulently marked down items; merchandise valued at $2,700
Hackettstown, NJ: 2 employees of newly opened Wawa accused
of stealing over $1, 300 in cash
Kay Jewelers in the Gresham Station, Gresham, OR
reported a Grab & run on 1/29, item valued at $4,299
Jared Vault in Locust Grove, GA reported a Distraction Theft on 1/25
Piercing Pagoda in the Chambersburg Mall, Chambersburg, PA reported a Grab & Run
on 1/28, items valued at $1,389
Piercing Pagoda in the Harrisburg East Mall, Harrisburg, PA reported a Grab &
Run on 1/27, item valued at $229
Zales in the Smith Haven Mall, Lake Grove, NY reported a Distraction Theft on
1/26, items valued at $4,277
Zales in the Connecticut Post Mall, Milford, CT reported a Distraction Theft on
1/22, items valued at $9,708
Cargo Theft
Suspect nabbed in theft of three tractor-trailer
loads of merchandise
Investigators with the Lincoln County Sheriff's Department, working with the
Tennessee Highway Patrol and United States Secret Service, have charged a
suspect with the theft of three tractor-trailer loads of merchandise from A&D
Wood Products using stolen credit card information. A local manufacturer
contacted authorities in late November in connection with the theft of
merchandise purchased in September 2018 using stolen credit card information. On
Tuesday of last week, a Lincoln County Grand Jury indicted Summeries on four
counts of attempted theft $10,000-$60,000, six counts of theft $2,500-$10,000
and two counts of identity theft.
elkvalleytimes.com
Las Vegas, NV: Water District worker sentenced in
Ink Cartridge scam
9 years stole nearly $6.7M worth of Printer Supplies
From January 2007 to December 2015, she spent water district funds on ink and
toner cartridges and then sent them to a buyer in New Jersey in exchange for
money and other compensation. Jennifer J. McCain-Bray was sentenced Tuesday to
51 months in federal prison and ordered to pay back the money she made from the
long-running scheme.
reviewjournal.com
Richmond, KY: Former Meijer employee sentenced to 5 years
for over $10,000 theft of cash
Johnstown, PA: Serial Walmart thief sentenced to 16 to 36
months in state prison; over a dozen retail thefts since 2016
Wilson, NC: After 40 years, inmate earns new chance to
prove Innocence; convicted in 1976 of murdering a C-Store clerk, initially
sentenced to Death
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C-Store - Indio, CA - Armed Robbery
•
C-Store - College Station, TX - Burglary
•
C-Store - Kilgore, TX - Armed Robbery
•
C-Store - Topeka, KS - Armed Robbery
•
C-Store - Janesville, WI - Robbery
•
C-Store - Maryville, MO - Robbery
•
Cellphone - Napa, CA - Armed Robbery
•
Dollar General - Lansing, MI - Armed Robbery
•
Dollar General - Sullivan, IN - Burglary
•
Donut Shop - Bryan, TX - Burglary
•
Domino's - Delray Beach, FL - Burglary
•
Family Dollar - DeKalb, GA - Armed Robbery/Shooting -
suspect shot, killed
•
Gun Store - Brady, TX - Burglary
•
Hemp - Hendersonville, NC - Burglary
•
Jewelry - Colorado Springs, CO - Armed Robbery
•
Restaurant - Rockville, MD - Burglary
•
Walmart - Hempfield, PA - Robbery
•
7- Eleven - Winchester, VA- Robbery
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Daily Totals:
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11 robberies
•
7 burglaries
•
1 shooting
•
1
killing
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Rich Pinkerton
named Regional Loss Prevention Manager (West) for Tailored Brands |
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Submit Your New Hires/Promotions or New Position |
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Featured Job Spotlights
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Asset Protection Director, Analytics & Fraud Management
Pataskala, OH
The Asset Protection Director, Analytics & Fraud Management will be responsible
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Ascena level and within the brands...
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The District Loss Prevention Manager ensures shrinkage control and improves
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training store management and staff and taking action to address shrink and
security. Models and acts in accordance with REI's guiding values and mission.
Apply now for positions in: Soho, NY Washington D.C. San Francisco, CA Portland,
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Miami, FL
The Safety and Loss Prevention Specialist is a subject matter expert responsible
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