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January 20, 2012 SUBSCRIBE

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The Downing & Downing Annual NYC dinner party was a huge success this past Monday night with over 100 LP executives attending which had a very interesting program that included Bill Titus, VP of LP for Sears Holdings Corp., being honored by the NRF for his efforts as their Chairperson of the LP Advisory Council from 2009-2011, and had Hitha Prabhakar- author of "Black Market Billions - How ORC Funds Global Terrorists" speaking, and also included LP Team pictures that were taken - which will be appearing in the Daily over the next few weeks with some success stories about each team. Look for more information on this even in our special edition coming next week.

The Senates Protect IP Act may be dead. With a 7 million signature petition opposing both the IP Act and the Stop Online Piracy Act delivered yesterday to Congress coupled with the mounting opposition from virtually every tech giant the acts may be destined to head back to the drawing boards. With most claiming they went too far and turned web sites into web cops that could indiscriminately yank any web content they want. While the fight is not over, a large number of congressional members are switching camps to the opposition. (Source

Retailers take a stand on anti-piracy legislation Several major web sites, including a handful of e-retailers, yesterday rallied to protest two Congressional bills that, opponents say, would hinder online commerce and free expression. (Source

Routine Traffic Stop yields $5.7 million in counterfeit Nike shoes and Louis Vuitton leather jackets. A routine traffic stop of a semi loaded with counterfeit merchandise happened Monday night in Cheyenne. The semi had started in Los Angeles and was on it's way to none other than New York City. 18 pallets were inside the trailer, all of which was counterfeit and had been produced in China. (Source

Retailers are quickly running to the tablet world for sales floor employees making virtually everyone a cashier. Three retailers just this week reported that by the end of the year their sales floor associates will be equipped with pc tablets that connect them to virtually everything and allows them to help the customer, track inventory, and finalize purchases which includes - returns. This new step brings with it a host of shrinkage possibilities that will challenge every Loss Prevention executive in the industry. With every customer now connected thru their mobile and tablets we'll now see every employee connected as well. It's coming. Are you ready?

New study shows that tablet purchases are higher then laptop or desktop computer purchases. Thereby reinforcing the above mentioned news item. (Source

Sam's Club CEO Cornell shares plans to leave and is replaced by current Walmart U.S. east business unit President Brewer; new corporate CAO, CIO and Walmart U.S. COO named. Wal-Mart Stores, Inc. today announced a number of changes across the business, drawing on a deep bench of internal talent. With Cornell’s departure, Rosalind G. Brewer, 49, is promoted to president and CEO of Sam's Club, reporting to Duke, effective Feb. 1. (source

Consumer retail spending was down in November last year with car sales plummeting by almost 40 percent, according to the Retail Sales Index released this morning. Meanwhile, sales revenues for food stores, building materials and service stations all saw an increase. Consumers spent an estimated $81.5 million on goods and services last November, representing a decrease of $2.3 million. Sales revenue for clothing, accessories and jewellery dipped 7.1 percent during November. (source

Memphis Police officer charged with retail theft. A police spokeswoman said Gardner is accused of entering a dressing room at Macy's in Germantown on Thursday and concealing over $700 worth of merchandise in a diaper bag and garment bag. (source

Is 2012 the year of the restaurant? At last week’s ICR XChange both restaurant chain executives and securities analysts were bullish on the year ahead. The largest themes from restaurant executives included a return to unit growth after recession-driven stagnation, continued focus on providing value to consumers, and finding the best way to increase menu prices to offset rising costs. Smashburger, the 140-unit better-burger chain, said it will execute about a 1.5-percent price increase at some point before July. Boloco is planning to add six new locations. Krispy Kreme said it is looking to hit between 400 and 500 U.S. units in five years. (source

Netflix executives alleged to have misled investors to jack up stock price while cashing in on $90M worth Last year, Netflix Inc. executives misled investors into thinking business was booming while they raked in $90 million dollars from selling their own company shares before the stock plummeted, alleges a class-action complaint filed by investors this week in California. Losing HBO this year and a host of other problems they felt late last year may have been predictable by those in the position to know such things. The suit will probably never make it to court. But leave it to say where there's smoke there's usually fire. As if Netflix needs more problems. (Source

Retail foot traffic drops 3.1% over the holiday's and that decrease will probably be the trend With the increasing online savvy consumer retailers will have an increasingly difficult time getting customers in their stores and buying. And Mickey Drexler, Chairman and CEO of J Crew, suggested this week at the Financo Forum that retailers need to do more to drive shoppers to the stores. "I'm worrying when traffic is down at the mall," Drexler said. (Source

Consumers are still skittish about shopping, according to a recent report Retail sales are expected to rise just 3.4 percent to $2.53 trillion in 2012, the National Retail Federation said Monday. That's below 2011's pace, in which sales grew 4.7 percent over the course of the year. Not good news to start the new year. (Source

Shoot out near a Sears Store at Independence Mall in KC last Saturday sent shoppers running for cover. Two people were injured in a shooting at suburban Kansas City shopping mall late Saturday afternoon, prompting a lockdown of the shopping center, police said. (Source

Payment Security Practices and Trends Report 2011 released by Cybersource. How does your organization compare? Cybersource and Trustwave in partnership with the Merchant Risk Council (MRC) commissioned the Payment Security Practices and Trends Survey. (Source

Home Depot's filled 68 District Asset Protection Investigator positions over the last 4 months. Which is great job growth for the LP industry and now phase two of their plan begins. With this increased staffing levels the pressure will be on to show results.

Apple Inc. may open its own shops following the Indian government allowing full ownership of single-brand retail stores by foreign companies, according to a senior official of the department of industrial policy and promotion (DIPP). The company currently has Apple-owned retail stores across the world, including the US, the UK, Germany, France, China and Japan. Apple doesn't own any store in India, but has exclusive reselling arrangements with chains such as Imagine and iStore. (source

A pair of drive-in burglaries have California police on the hunt for four suspects who backed cars into jewelry store windows so they could grab the jewelry and run. Police say surveillance video from both the Atwater and Merced Goldsmith Jeweler locations are almost identical. The detective said both store locations have the same owners. (source

It's been a rough sled for retail, but the dollar-store business is growing like crazy. The national chains are drawing higher-income shoppers, reporting record profits and opening new stores on a daily basis. Dollar General, with more than 9,800 locations, is now the nation's largest retailer by store count. Dollar General says 75% of its merchandise costs more than a dollar. Family Dollar cites a similar stat and admits it can't always undercut Wal-Mart. So what's the real allure of dollar stores? (Source

UK Retail sales rise: 'winners are the clothing and department stores'. Losers are household goods. Kate Davies from the Retail Sales Index said that generally the figures showed that "the smaller stores are actually performing better than the larger stores have." (Source

Supervalu-Led Stores Chasing $55 Billion in Food Stamps. Stores are moving their opening hours, adding products and revamping merchandise assortments as persistent joblessness pushes more shoppers to government support in buying groceries. Distributions from the federal Supplemental Nutrition Assistance Program rose 11 percent to a record $71.8 billion in fiscal 2011, according to a U.S. Department of Agriculture report.  (Source

According to a new survey, 68% of 18-25 year olds say they prefer to shop in stores than online when buying clothes and shoes. The survey was made by a group of LIM College students, in conjunction with the NRF Student Association. Although a majority of the age bracket prefer to shop in stores, 66% of them still use the internet to browse, compare prices and gather information.  (Source

1 day after thousands of sites went dark protecting SOPA Act the Fed's bust a $175 million piracy ring - the largest criminal copyright case ever. Seven individuals and two companies were charged with multiple counts of racketeering, copyright infringement, and money laundering, the U.S. Department of Justice (DOJ) said in a statement. According to federal officials, the gang generated $175 million in revenue from advertising sales and premium memberships, and caused more than $500 million in damages to the legitimate copyright holders. "This action is among the largest criminal copyright cases ever brought by the United States," the DOJ said in a statement Thursday. Prosecutors also called the Megaupload group "an international organized criminal enterprise allegedly responsible for massive worldwide online piracy." (Source



Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in February

Kelly Gorman
Vice President LP



Richard C. Hollinger, PhD


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Axis Communications Academy 2-day Fundamentals Training
1/31/12 - 2/1/12
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AXIS M5013 and
AXIS M5014 Network Cameras Webinar
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Axis Communications Product Overview Webinar
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NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

Watch for our article the day after each event!

Los Angeles Area
ORC Association

3rd Annual
2012 Conference

February 16, 2012
LA Convention Center

Asset Protection Leaders Council Meeting - January 31 and February 1, 2012

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


D&D Daily Canadian Push

Canadian retailers face a pressure-cooker year ahead according to new report from Ernst & Young. Canadian retailers will have no time to enjoy the post-holiday season, as 2011 challenges spill into 2012. Retailers face numerous challenges, including an influx of foreign competitors, weak consumer sentiment and decreased consumer buying power, says Ernst & Young. (Source

86 Zellers stores remain unwanted and unsold -What will Hudson Bay do with them? Located in the less-then-appealing areas after Target cherry picked the rest, 130+, they haven't been sold and nobody wants them. Does Hudson Bay? (Source

Canadian retailers have a Target on their backs Retailers are bracing for a year of price wars and shrinking profits as competition heats up ahead of the invasion of the sector’s 800-pound gorilla. "They all have 2012 to prepare and get their house in order," said Alex Arifuzzaman, partner i)n retail real estate specialist InterStratics Consultants. "It’s really going to change the retail landscape." (Source

Want to make an impact and help your fellow LP colleagues with their Canadian Push?
Send your thoughts to

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Police shut down ORC gang in Portland area that had set up their apartments as retail stores Three Gresham residents are behind bars, accused of setting up stores in their apartments from which they sold thousands of dollars in stolen items at deep discounts. police seized nearly $47,000 worth of stolen merchandise from two apartments and a storage unit during their investigation, which began earlier this month in response to huge numbers of shoplifting cases at area Safeway, Albertsons, Target and Fred Meyer stores, said Gresham police Sgt. Claudio Grandjean, department spokesman. More warrants were issued, more merchandise was seized and more suspects were arrested. (Source

ORC group of two using fraudulent credit cards in Idaho busted and believed to be part of a larger ring. The pair of Florida suspects had defrauded Walmart stores in Boise, Chubbuck, Blackfoot and Mountain Home prior to Rexburg. They bought merchandise and Walmart gift cards using manufactured credit cards with valid numbers on them. After their Rexburg stop, they’d planned to head to Billings, Mont., and possibly onto Washington state, where police said one suspect may have relatives. Rexburg Police Capt. Randy Lewis said the men are Cuban, and believes they are likely part of a larger fraudulent credit card ring. We think they may be the runners,” Lewis said. "We believe it’s a lot bigger." "We believe there may be other states involved." (Source

ORC Trio busted passing counterfeit money at Wal-Marts and Kmart stores in Frederick, Md. The Frederick News-Post reports that the trio was using counterfeit bills to purchase items at Walmart and Kmart stores, then returning the items a short time later to collect real cash. The scheme was first reported by employees at Kmart in December. Police said it was a good catch by the store workers. (Source

California ORC member sentenced to 2 years in prison His team had been hitting Pottery Barn, Sephora, Victoria's Secret, Eddie Bauer, and Nordstrom while members waited outside in rental cars. Police seized items from the vehicle totaling about $15,000. Officers, Wolf said, also found gift cards and receipts that totaled nearly $1,800, and multiple airline travel documents, hotel receipts and notes about stores in Oregon and Washington. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow


Job Opening




Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue

Corp LPM of Analytics & Exception Reporting



Downing & Downing

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Kmart Hollywood, FL Sears Holdings Corp.
Loss Prevention Mgr Kmart Davie, FL Sears Holdings Corp.
Dept. Mgr. Store LP and Safety Lowe's Charlottesville, VA Lowe's
Dept. Mgr. Store LP and Safety Lowe's Columbus, OH Lowe's
Area Mgr-AP All Facilities Arcadia, FL Walmart
Area Mgr-AP All Facilities Shelbyville, TN Walmart
Market AP Mgr Walmart Lakewood, CO Walmart
Asset Protection Mgr Sam's G1 Monroeville, PA Walmart
Asset Protection Mgr Sam's Mcallen, TX Walmart
Asset Protection Mgr Home Depot Merriam, KS Home Depot
Asset Protection Mgr Home Depot Midtown, MO Home Depot

Catherine Willse Stasiowski was promoted to Regional Director of Loss Prevention & Safety at Total Wine & More.
Heather Freeman was promoted to Digital Manager for Downing & Downing.
Katie Tuttle was promoted to Content Manager for Downing & Downing.

Post Your New Job or Promotion! Click Here

Why Busy Work Doesn't Work A sense of urgency is crucial for organizations looking to transform themselves and achieve results. But too often, people mistake being busy with being urgent. The best leaders prioritize only those activities that create a true sense of urgency - positive motivation for employees to focus on their company's long-term opportunity for success.. (Be like Google)

The Secret to Team Collaboration: Individuality Let those on your team do their own thing. Teamwork is essential to organizational success but too much teamwork can be deadly. (Listen to Steve Wozniak)
How Over-the-Top Will You Go to Boost Employee Morale? For some business owners, good culture is everything, and they will pay top dollar for it. Creating a culture of appreciation is one thing, but is a lot of appreciation really necessary? (You don't have to take them to Vegas)

3 Ways to Blow Your Goals for the Year
January, the month when the whole year lies ahead and optimism is at it's peak. Companies and individual managers who are coming up with new targets for 2012 risk three common errors that sabotage lasting change. One of them is thinking too big too fast. (#3 takes time)

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The references you use are a reflection of you and those that you select should be well thought out and be able to truly give an accurate picture of your work performance and your accomplishments. The best references come from the Operators you've worked with, who are in actuality your customers. These Operators can add more value in your search process than you think. They too have a network of friends and colleagues in the business that stretch well beyond your normal circle of executives. Obviously the list of references you develop over time requires followup and contact. So keep in tuned to their movement as well and always be able to find them for they may be the key to your future success in more ways than one.

Just a Thought,
Gus Downing

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